H10 Habana Panorama
- What's Included
Fortunately have spent only one night in this hotel, prior boarding cruise ship. Have choosen it basis fact it is owned by European hotel chain which obviously has nothing to do with actual service. We arrived in the evening in group of 20 , all reserved in advance still only one receptionist on duty. After approx 30 min we all have get our keys and entered rooms - not maintained, bit dirty, with climate off..no need to elaborate further. But price is of 4/5 star hotel..defintiely rip off! Will never come back!
Stayed here for one night in mid-April before moving to an AirBnB (great) in Old Havana. Property is clean, but run down. Staff at front desk are disinterested and there always seemed to be 4 people in the back office with one at the front and a long line. No eye contact from others as they pottered back and forth from the office pretending to not see the line. Majority of front desk staff made guests feel like they were a nuisance. Exception would be the lady at the privilege desk. She was very helpful, as were the bell boys. All staff at pool and snack bar were excellent. Buffet - well, much like the front desk, they were just disinterested in assisting.Privilege Rooms - Booked and Ocean View Privilege Room. The service was ok, room was old and run down, but clean. Housekeeping excellent. Had a partial ocean view (crank your neck when looking out the window). Best part was late check out - 6pm. Worth booking privilege for this (booked direct with H10 hotel website and the difference was nominal). Pool - clean and plenty of chairs. Towels? Hit and Miss if there were any and I had to go from towel desk to front desk 3 times before being told a $30CUC deposit was needed for a towel, but to go back a 4th time and check first. Gave up, went to the room and grabbed a bathroom towel and one of my own beach towels.I've been to Cuba many times. Other than included breakfast, don't eat here. It's awful. Walk 5 minutes up the road to Betty Boom Cafe. Way cheaper and much better quality.Oh, and go to the grocery store across the road for beverages and water. The hotel will charge $2-$2.50CUC for a can of local Cola that is 35 cents in the grocery store. A 1.5 litre bottle of water is 75 cents there. There is also beer and wine available in the back of the store. Worth crossing the street to not get ripped off.Minibar in privilege was supposed to be full. It was empty and never filled despite my request.
First time in Cuba. The hotel was very busy. Our room looked across the pool and to the sea. The room was spacious, very clean, the beds were very comfortable, we didn't need the air conditioning as was cool enough with a window open. We were on half board, dinner was buffet style, there was a very interesting array of food. Salad, chicken, pork and seafood, vegetables and rice, bread - a chef was available to cook meat and fish on a grill and also pasta with various sauces. Dessert was an array of cakes and pastries, and ice cream. It took me a day or two to get used to the different flavours and textures, nothing tasted as expected however, I enjoyed having chard rather than lettuce in salad and rice and beans is mostly tasty wherever you eat. Our breakfast was served on the 11th floor and was excellent - fresh fruit, pastries, bread, eggs and various meat and cheeses.The staff at the hotel were helpful and efficient. The barmen knock up a good 'mojito'.The pool area is pleasant, the pool isn't heated so felt very cold. It was very windy during our stay and the sea was rough. There is no beach but an interesting concrete promenade for the sure footed! I was shocked to see so much rubbish on the shore line. We travelled into Old Havana both day and night - coach and American car - on a busy day it can take 20 - 30 minutes. If we weren't part on a tour of Cuba, I would personally chose to stay in the centre of Havana.
Located about a 5 minute taxi or bus ride from Old Havana, which is a beautiful ride especially in a convertible taxi. The hotel is right by the Straights of Florida, you see the water from the room but not pool side. The pool was beautiful and they had music and fashion shows at the pool every night it was a fun vibe to hang around the hotel. Nobody really goes to the beach and swims.The rooms were nice but cleaning was minimal and you could not get a hold of anyone for clean towels or other services.
OK as a base for 3 nights as we were on a fully escorted 3 day tour, so a set schedule and had transport laid on every day, but it is a long way from the old town, so not the best place to stay if you want to be in the thick of things. Air conditioning control in our room was broken. There were 5 couples in our party, all on he same package and some were given rooms with stocked mini bars in, but others were not.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 317 rooms
- 3 Restaurants
- 4 Bars
- 2 Pools (including children pool)
- Fitness facilities
- Shops (fee)
- Beauty salon (fee)
- Shuttle to Old Havana (fee)
- 2 Twin beds
- Satellite TV
- Safety deposit box
- Mini-bar (fee)
- Hair dryer
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
H10 Habana PanoramaHavana,Cuba
- Hotel Contacts
- Extra Info
3rd Ave and 70th St, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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