H10 Habana Panorama
- What's Included
This hotel looks great on first impressions, bar areas was good and the glass lifts looked impressive. The pool area and rooms were also really nice. The areas that let it down were the staff and the food. The food was very basic with not much choice. The reception team were awful I called for a service twice to be told it was on its way then after it not arriving I went to reception myself and they lied and said that they never received the call and no one ever spoke to me, this really annoyed me and lowered my opinion of this hotel which is such a shame. With a few tweaks and changes in staff this could be a good overall hotel.
Due to the fact i had a previously arranged home stay with a Cuban family i didn't actually stay here. However i did spend quite a bit of time here in the restaurant and cafe. The wifi signal here is excellent and the staff sell wifi cards at the counter. There is also a cafe that makes decent coffee which we frequented while utilizing the internet facilities. Panorama has an excellent ATM which was one of the onlyones that worked for us in Havana. They have a gorgeous pool, great friendly helpful staff. And upon inspecting the rooms we found them to be lovely. The staff here also helped us with booking transportation Etc. If your looking for a Hotel in Havana i doubt you would find better.
This is not a review of the hotel as we were not guests there. We just simply went there to use the swimming pool for the day, as we were later heading to the airport to take our flight back to Europe. We basically did not have a place to stay anymore and we did not know what to do with our big backpacks.So everything was arranged thanks to the taxi driver. We discussed it with the hotel porter, but actually all you need to do is simply enter until the swimming pool and talk to the man that works there, you can maybe find him at the gym. For just 10 CUC per person you can use the swimming pool for as long as you want or until they close (6pm). They also let us leave our backpacks in the massage room.We had some cocktails and burgers there which were quite affordable. There was latin music playing loud for the entire time we stay there. The swimming pool is large and not very busy (it was a Thursday). The water felt really good as it was a really hot day. In the swimming pool there was a strange mixture of locals and foreigners staying at the hotel.Overall, this is a nice and affordable pool to spend the day if you have nothing better to do in La Habana or want to spend the time before leaving to the airport.
Been there for a week in May (03-10). Single privilege room on 6-th floor, view over the Russian embassy and the ocean. Spacious room, very clean and made up daily (Teresa was the responsible, well done every time) with some towel figures on top. Need to thank also Geisa, the best receptionist for the stay, always helpful and smiling, and energetic (not that common for Cuba!). We arrived at late evening hour and got accommodated in no time -24 rooms. Lobby - the bar is nice, cocktails are good, service is normal. You may smoke in the lobby. Wifi is available on the ground floor and floors 6 to 11 (privilege rooms). Buy your internet vouchers at the reception (nominal price CUC 1.5 the hour) or at the business center outside (double priced $3.00). Voucher availability at the reception is not granted so think in advance while you get lucky finding them - best at about 8.00 am. There's no such thing as free internet in Cuba, but compared to 4 years ago the progress on the speed and the access is huge.Privilege room particularity: there's a filter coffee maker in the room and a mug, but no coffee, sugar, creamer etc. are provided - you will understand if not first time in Cuba, otherwise just accept it with a smile. The only thing you can get is hot water - unless you bring your own instant coffee packs, sugar etc. You can also buy ground coffee pack from the shop near the reception (left hand side). Cuban coffee is great! In fact they serve this coffee anywhere in Cuba so don't hesitate.Air conditioner was quite but not sure if you can control the temperature- for me the cooling mode as set was fine and never tried to change it.Do not drink tap water - get mineral water from the supermarket located just about 150 meters up the street, seen from the hotel front. There's also water in your minibar but it's too expensive.The hotel has a great pool area - lazy afternoon hours spent there, also a bar is available with service. Recommended!Breakfast - lavish for Cuban standards, nice variety, good quality of food. Machine coffee but great aroma. Taste any of the fruit juices - just fresh and 100% natural.In general, staff is competent and friendly.Taxis: rate to downtown is $15 for the entire car after bargaining. Starting from 25 or 20 depending on the hour and the number of cars available. Tourist = dollar cow in Havana, remember this and never pay the first price they ask for anything. If you go to the broad street next to the hotel, you can get $ 12-10 taxi ride with no big effort. Public transportation is not recommended.
I stayed here only because I was meeting some friends that chose this place (for whatever reason, I don't know.) This is NOT a 4 star Hotel as they boast. Though "on the beach"- the water is dreadful; you won't be spending any time there. The service was ok, but was far from engaging. Before I checked out, the front desk girl radio'd a staffer to check my room. She then accusingly informed me a small towel was missing, at which point I said "your staff has made a mistake."Then she waved me off until I reminded her of 12.00 in laundry expensed I owed them. Most of the property is old and tired & don't even get me started on the terrible breakfast. I actually had to grab a napkin and spit a bite of food in it cause I couldn't bring myself to swallow the "culinary disaster"I just attempted to eat. And oh, by the way- your a 15.00 cab fare from town. Do yourself a favor & get a luxury hotel on Old Town. Trust me, they are beautiful & you"ll be so glad you took my advice when you get there!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 317 rooms
- 3 Restaurants
- 4 Bars
- 2 Pools (including children pool)
- Fitness facilities
- Shops (fee)
- Beauty salon (fee)
- Shuttle to Old Havana (fee)
- 2 Twin beds
- Satellite TV
- Safety deposit box
- Mini-bar (fee)
- Hair dryer
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
H10 Habana PanoramaHavana,Cuba
- Hotel Contacts
- Extra Info
3rd Ave and 70th St, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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