H10 Habana Panorama
- What's Included
We stayed here on two separate occasions. The first time the reception staff were extremely rude. The second time they could not have been nicer. Bearing in mind it had just been hit by a hurricane it was clean with a little damage. The rooms were comfortable and on the second visit we got an upgrade. Food was good some nights and not good on others but the ice cream was excellent. Needs quite a bit of TLC. At the weekend all the locals come and use the pool. By he sea rather than in the middle of Havana. This had it's advantages and disadvantages.
We stayed here during high season in the new year. It was a big mistake to pay the high prices of the season in such a low quality place. The price for value during high season is definitely bad. The place is old fashion in a non charming way, and the staff was so busy at the time that they could not get their act together, long lines at the reception, giving the wrong keys for the room, etc... If you are in Havanna you will be much better off staying at a casa particular closer to downtown. In our second part of the trip we stayed in one called Madero, which at the time it didn't have a web page so I am not sure you can make find it online, as it is the case for many charming B&Bs in the heart of Havanna, the which we only learned later during our trip. Also this hotel is quite far away from old Havanna, and the pool is not nice enough to want to spend the day at the hotel.
I had a good time and especially enjoyed my room I had a corner suite and was able to see the ocean and the city. Just Beautiful! Seminars were held in the meeting rooms just off from the lobby and the staff was very accommodating. Can't forget the lovely trio in the lobby serenading the guests!
I had a great time at the Habana Panorama hotel. The room was clean. The staff was so helpful. I arrived very early and they still found me an available room. The hotel is great; but the best feature is the people. They made me feel welcomed. Cesar the concierge knows everything you need to know. He found me the best guide Toni "El Puro". He drives a 1955 Mercedes. He will drive you around La Habana in style. Tony is a good man. I had the privilege to meet his family. Great people. I made friends in Cuba because of Toni. There is TV with local programming. I saw channels with Brazilian content. You can exchange dollars for CUC at the hotel. If the exchange office is closed you can exchange at the front desk. Same rate. There is an ATM at the lobby but American ATM or credit cards don't work in Cuba. Bring enough cash. If you really run out of cash and have no other option, try sending money to yourself by Western Union. The people in Cuba are the best. This hotel rocks!
We booked this hotel for 10 days August 16th 2017- the 26th. Then we would head to Varadero ti enjoy an all-inclusive week on the beach. This was our honeymoon and the last thing I wanted to do was search for another hotel at 7pm in Cuba with no internet! Nevertheless, this is what Habana Panorama forced us to do. We arrived to a lobby that was sort of presentable, so I expected the rooms to be okay. I knew this was Cuba, after all, and it would not be fair to expect too much. We were sent up to our room with a view, which was a tiny window with a filthy cream colored plastic curtain covering it. We were expected to sleep in 2 separate twin beds with stained comforters and pillow cases. The bath tub had mold growing on the sides and the porcelain was broken in a number of spots. The mold didn't stop there. The ceilings had mold growing in the corners near the vents and the stench was nearly unbearable. As if that was not enough to chase us out of there, the lamp shades were actually torn and had stains that looked like human excretions of sorts. We immediately get in the tiny smelly elevator and head to the pool area to use the very spotty internet and book another place. Once we get to the pool we notice that the "lovely" little bar and grille on the pool patio was even more filthy than the room. Since we were beyond starving we attempted to order some French fries only to one served a fishy creamy fried something that looked like a French fry that was fried repeatedly for days. I managed to book another place and politely explained to the front desk that we would not be staying at Habana Panorama. They did not seem the least bit surprised and apologized for the uncleanliness. I completely respect and understand not being able to buy nice and new things due to the embargo and economy, but cleanliness is a completely different story. This place was simply left to deteriorate, mold and all. Do not make the same awful and expensive mistake we made!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 317 rooms
- 3 Restaurants
- 4 Bars
- 2 Pools (including children pool)
- Fitness facilities
- Shops (fee)
- Beauty salon (fee)
- Shuttle to Old Havana (fee)
- 2 Twin beds
- Satellite TV
- Safety deposit box
- Mini-bar (fee)
- Hair dryer
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
H10 Habana PanoramaHavana,Cuba
- Hotel Contacts
- Extra Info
3rd Ave and 70th St, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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