H10 Habana Panorama
- What's Included
Few years ago I was in Riviera Hotel and after one week all my clothes smell like mud.This time, in H10 Panorama Hotel, everything was just OK. Nice people, nice staff, a good breakfast (in comparison with what I found at Riviera), not very expensive (like Melia Cohiba or others) a good position near the ocean. We had a room with a huge terrace with the view to the ocean (608B) and everything was perfect in a city like Havana.To visit the rest of Havana always taxies are in the front of the hotel or from 15-20 minutes there are Habana Bus Tour open deck buses making 100 minutes from the moment you leave the hotel until the coming back at the same place. You can go down and take another bus because the ticket is available for one day. The hotel have two non-stop opening bars (one at the lobby and the second at the eleven last floor). At the last bar floor starting with 21:00 there is a Piano bar.At the lobby there are two restaurants - one of them is used for breakfast but also for a buffet dining and another one as a Italian stylish (not with such a lot of dishes but anyhow with some of them).The room was OK, the food was good... I recommend this hotel and if I will return I will come back in it. You make buy a wireless card with 2 CUCs for 1 hour, which is one of the best prices in the town. The hotel have a Money Change Office.
Having stayed in a couple of hotels in Cuba, this is one of the more "modern" ones. By modern, the decor is very 90s. It's not in central Havana but it is on the hop on/off tour bus route so getting into town is easy enough. Plus, there are plenty of taxis outside. There's a shopping centre nearby and a couple of onsite restaurants. We ate the Cana Brava Caribbean restaurant which was very good - attentive staff and decent portion sizes. The room rate included buffet breakfast which was excellent. Very diverse choice; fresh fruit, salad, hot food, continental selection, yogurts, cereals, etc and an omelette/waffle station.The room was clean enough but could do with a little maintenance...scuff marks on the walls, ceiling panel by the door not put back properly... just attention to details stuff really. There was also a faint odour of smoke but nothing too serious.My only complaint is that the reception rang me very early on the morning of check out to tell me that the room hadn't been paid for and that i would need to leave card details. I had booked and pre-paid for the room via an online booking website 3 weeks in advance, and I had a printed booking confirmation and invoice as proof. i explained this to them but they were insistent I left a payment card. I refused and told them to contact the booking agency. If this happens to you, stand your ground and they will get in touch with whoever you booked with to sort it out.Otherwise, this is a decent hotel if you like your modern luxuries.
The front door of our room when opened would jam on the floor causing us to squeeze past to enter.Complained nothing done !! Fire exit door in corridor jammed open also architrave hanging off. Roof access door outside our room was held together with a piece of string as a consequence rattled during the night when windy.Air- con did not work properly.Again complained nothing done.In the corridors around the hotel were holes in walls,beading missing or hanging off.Breakfast food very basic and bland,One day no water until 6pm.Staff miserable.
Stayed in large corner room with massive bed on the ninth floor for 4 nights. Very clean and good facilities. Excellent hotel for Cuba - I stayed in much more basic accommodation during my two week tour. Gripes that though wifi available in the lobby the hotel had no access cards for purchase. Plus it is a taxi ride away from Havana so not great for evening outings.
We stayed here as part of a package for 3 nights and that was 3 too many.Yes it looks good from inside and also as you enter the lobby area but for us that's where it ended. The hotel is situated next to the ocean but not a nice area to be in and the views from certain rooms is less than impressive and its also way to far from Havana centre. ( 20 cuc each way in a taxi if you want to escape)Our room was clean and spacious but the overwhelming smell of damp was off putting to say the least. Walls dirty and marked and obvious damp and water stains down them with mould. The beds were ok but pillows or lack of them made for a sleepless night added greatly to by the significant lack of decent air conditioning....windows were shut as advised for it to work but it was far from adequate and our room became unbearable and hot.The food in the evening was appalling to the point of inedible it had no flavour... In the morning for breakfast it was ok but certainly nothing to rave about. Thank God our tour guide Gisele provided amazing places to eat during the day and after the first night had the forsight to eat out in Havana centre.The drinks were very bland and all seemed to have a vile taste from the ice....worst Mojitos ever tasted! Staff on reception when arriving were polite and welcoming but as for the rest a big thumbs down , surly faces and not a hint of a smile to be found and certainly not a reply to your hola'sIf it wasn't for our amazing tour guide Gisele and the beautiful city of Havana we would have left after the first night. No recommendations from I'm afraid.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 317 rooms
- 3 Restaurants
- 4 Bars
- 2 Pools (including children pool)
- Fitness facilities
- Shops (fee)
- Beauty salon (fee)
- Shuttle to Old Havana (fee)
- 2 Twin beds
- Satellite TV
- Safety deposit box
- Mini-bar (fee)
- Hair dryer
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
H10 Habana PanoramaHavana,Cuba
- Hotel Contacts
- Extra Info
3rd Ave and 70th St, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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