H10 Habana Panorama
- What's Included
I had a great time at the Habana Panorama hotel. The room was clean. The staff was so helpful. I arrived very early and they still found me an available room. The hotel is great; but the best feature is the people. They made me feel welcomed. Cesar the concierge knows everything you need to know. He found me the best guide Toni "El Puro". He drives a 1955 Mercedes. He will drive you around La Habana in style. Tony is a good man. I had the privilege to meet his family. Great people. I made friends in Cuba because of Toni. There is TV with local programming. I saw channels with Brazilian content. You can exchange dollars for CUC at the hotel. If the exchange office is closed you can exchange at the front desk. Same rate. There is an ATM at the lobby but American ATM or credit cards don't work in Cuba. Bring enough cash. If you really run out of cash and have no other option, try sending money to yourself by Western Union. The people in Cuba are the best. This hotel rocks!
We booked this hotel for 10 days August 16th 2017- the 26th. Then we would head to Varadero ti enjoy an all-inclusive week on the beach. This was our honeymoon and the last thing I wanted to do was search for another hotel at 7pm in Cuba with no internet! Nevertheless, this is what Habana Panorama forced us to do. We arrived to a lobby that was sort of presentable, so I expected the rooms to be okay. I knew this was Cuba, after all, and it would not be fair to expect too much. We were sent up to our room with a view, which was a tiny window with a filthy cream colored plastic curtain covering it. We were expected to sleep in 2 separate twin beds with stained comforters and pillow cases. The bath tub had mold growing on the sides and the porcelain was broken in a number of spots. The mold didn't stop there. The ceilings had mold growing in the corners near the vents and the stench was nearly unbearable. As if that was not enough to chase us out of there, the lamp shades were actually torn and had stains that looked like human excretions of sorts. We immediately get in the tiny smelly elevator and head to the pool area to use the very spotty internet and book another place. Once we get to the pool we notice that the "lovely" little bar and grille on the pool patio was even more filthy than the room. Since we were beyond starving we attempted to order some French fries only to one served a fishy creamy fried something that looked like a French fry that was fried repeatedly for days. I managed to book another place and politely explained to the front desk that we would not be staying at Habana Panorama. They did not seem the least bit surprised and apologized for the uncleanliness. I completely respect and understand not being able to buy nice and new things due to the embargo and economy, but cleanliness is a completely different story. This place was simply left to deteriorate, mold and all. Do not make the same awful and expensive mistake we made!!
At the last weeks of 2015 , was near to reach my youth dream ! visiting Che Guevara land .. Cuba island, which i had arrived it at weekend's sunset from Tashkent (UZB), after more than 30 hours flight, tow transit in Bishkek & Moscow & time deference , streets were dark , houses in my way to the hotel too, middle rate 4 stars hotel, the lobby was crowded & no elegant touche, some of couch were semi second hand used ! a receptionist were crowded & mess at the desk, it seems that they were changing there shift (counting the money front of the gusts, strained no smile). a room was clean enough despite its furniture was little cheap, even i was in the 10th floor a noisy of lobby guest can reach to my ear, rest room was clean, & the breakfast was simple but fresh & delicious (due to i been so hungry "used to not eating after sunset") !.. a swimming pool was fine , the view of breakfast hall & some rooms are fantastic .location too is in side quiet area its very good for evening relaxation .
Hotel in Habana use to be really expensive, as 500USD / night and it's not a new hotel. Taking this into account, Panorama Hotel for 180USD / night is reasonably good. It's important to be aware of what to expect. The hotel would be reasonably clean, nothing would be brand new but in good shape. I had a couple of hours with water problems, but a technician eventually solves it, so no a big deal. Air condition was good, tv was working well, and the service was ok.In order to access internet in Cuba is needed a card with a cost of 2 USD and its good for 1 hour, it's around 1mb download speed and is the best you can get. You would be able to acquire this card right at the hotel reception and its top 5 cards per person per day.It's not in the middle of the city but for 10USD you can get a ride and be there in 10 minutesOverall if you expected basic accommodations, clean room, internet, etc, this hotel would provide it for a reasonable price considering the market.Definitely a good option.
This hotel is quite far from central Havana. It is a relatively anonymous, large hotel without charm.Several of our party saw cockroaches in their rooms. The staff were rude regularly (e.g. telling us off for not "sitting properly" on the sofas in the lobby, just because we were leaning against the arm of the chair).On the second day of my stay I found a note in my room saying in spanish that one of the pillows was missing. I ignored it. However, on checkout the staff accused me of having stolen one of the pillows. Clearly this was ridiculous: what use would I have for a pillow outside the room? Anyway, they wanted to take money from me. On doing some research I found this is a common scam. PLEASE BEWARE OF SCAMS STAYING IN THIS HOTEL. STAY ELSEWHERE IF POSSIBLE.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 317 rooms
- 3 Restaurants
- 4 Bars
- 2 Pools (including children pool)
- Fitness facilities
- Shops (fee)
- Beauty salon (fee)
- Shuttle to Old Havana (fee)
- 2 Twin beds
- Satellite TV
- Safety deposit box
- Mini-bar (fee)
- Hair dryer
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
H10 Habana PanoramaHavana,Cuba
- Hotel Contacts
- Extra Info
3rd Ave and 70th St, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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