- What's Included
- All Inclusive Features
I was disappointed with SUNWING for sending us to this resort so soon after the hurricane. It was definitely not ready for tourists. On the first full day there the power went out for over nine hours, and over the next 3 days on and off. They have what appears to be a huge generator there,but they did not use it. Food was beef, pork,and fish one everyday. How can you have food taste so bland in a country that is known for its spice. The beach was not there you went out towards where it is was and find a drop where it used to be. Again you can see that it was once great all it needs is a renowned.
STAY AWAY..I asked for a transfer to Veredaro.. 5* free upgrade with Diamond Club.No power 5xs in 3 days (10 longest)Lots of moldNo beachBad foodPlus close to gay beach.Stay away! Stay away! Stay away!
60 year old hotel still going strong , survived many hurricanes. Best deal for those who like to be on the beach during the day and in Havana during the night. I would say typical Cuban experience . Personally I enjoyed the food , ate soup , rice , fish , beans , chickpeas ,lentils , cabbage etc. I can see how picky eaters may not like food but you won;t be hungry . Staff is friendly , don't forget to tip them , $1 per meal . It is not a fancy hotel but still good for seasoned traveler.New comfy mattress .. Clean and friendly . It is Cuba ,not a fancy 5 star Trump hotel .BUT then that's why you go there ..
Upon check in, there is 1 lady who is extremely nice & explains everything! Was about 10 minutes and went to our room. Room was on old side, so of course everything outdated. Being was a short 4 day trip, I decided to keep the room. The maid , however, didn't clean it at all whatsoever. Only made the bed each day. The last day of trip she decides to freshen it up, etc for a tip. The restaurant was fine. Had a buffet which had lots of sales and a dessert table . Special restaurant needed reservations a day before, was very good.. Pool area was ok, didn't use the pool needed a paint job. pool bar was convenient but the bar maid had an attitude. This hotel right on the beach. best beach ever. Extremely clean, and calm waters. Was beautiful sunsets every day. Free shuttle bus to Old Havana was a plus. We brought our own plastic cups large, because the drinks were served in a tiny paper cup which wasn't enough! Gift shop was outside the hotel, and had basics.
ok best staff-friendly people-new restaurants-new bar-nightly entertainment-take free cataraman ride with a hot cuban and get nude-awesome-food was decent-drinks were great-pool bar has much nicer service-bring cat food for the cats-we brought 4 bags-lol
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- Scheduled free shuttle service to / from Historical Havana, 3 times a day (upon availability)
- Non motorized water sports
- Daily Activities
- Nightly Entertainment
- 1 a la carte and 1 Buffet restaurant¬†
- Snack bar¬†
- 2 Bars
- Pool (with kids section)
- Medical service (fee)¬†
- Tennis courts
- Games Room
- Shops (fee)
- Safety deposit box (fee)
- Internet facilities (fee)¬†
- Meeting facilities
- 2¬†twin beds or 1 double or 1 King bed (on request)¬†
- Bathroom with shower only
- Satellite TV
- Safety Deposit Box
- Balcony or Terrace¬†
- Max occ. 3¬†
Resort Location Map
- Hotel Contacts
- Extra Info
Avda. De Las Terrazas Santa Maria del Mar, Playas del Este, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.