- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
OverviewDirectly on the Malecon; Approximately 15 km from the Havana airport and 135 km from the Varadero airport.
Unless your a seasoned traveler get the most expensive hotel you can, this is one of the cheapest in Havana and a budget hotel in Havana would be condemned in the UK. I stayed there for 2 nights and got up to catch the earliest bus out of there possible
I stayed at this hotel for 1 night with some trepidation after reading reviews. It was not as bad as some people indicated but it was not good either. We did not get our room until 6.30pm despite check in being 4pm, The girl on the desk said they did not have enough blankets??? The room was on the 5th floor with a wonderful view over the seafront however there was a lot of noise until well into the night from traffic and someone playing a drum. and lots of shouting. The room itself was basic it the extreme. The curtains were hanging off the window and were pinned up. The bedside lights did not work and neither did the air conditioning. There was no safe, no hair dryer and the furniture was dated and broken. However the beds were clean and ok for 1 night. The bathroom looked as if it had been upgraded but like the rest of anything in Cuba if it breaks it stays broken. So the grating in the shower was to be avoided. There was however plenty hot water and a range of individual bottles of shower gel, shampoo, conditioner and body lotion. The breakfast looked ok. I just had coffee which was from a machine and was good. My partner said his omelette was ok but everything else was tasteless.The staff in the restaurant and about the hotel was friendly and helpful. Would I go there again. No. Would I recommend it to anyone else. Not really. But it was cheap compared to the price of other hotels. I supposed it was like the rest of Havana; in a state of disrepair: The building was obviously leaking badly and the Cuban ideal seems to be to slap some coloured emulsion over any problems and hope they disappear. They do not. I heard people complaining about the smell of damp but did not experience this problem although there were some black patches of damp on bedroom walls.I do not know what other hotels are like in Cuba as I came from a cruise ship but this hotel seemed to me to be more of a hostel than a hotel. However I have nothing with which to compare it. i just know that I would avoid this place in future and recommend that others do the same.
Hotel is in bad shape, rooms smelling bad, I have to be changed of room because of the smell. Staff is lazy , non professional, hungry for money, I read all the bad reviews before I went but I wanted to give it a try , I regret enormously of that mistake. Security officer suggesting I could bring as many girls I want inside the room but it has to be done in his shift and late at night and will cost me 25 dollars per girl. Incredible!!! Breakfast was ok. Get ready to go up and down the stairs because the elevators most of the time are broken . the staff in the lobby bar they prepare your drinks or your coffee while smoking at the same time . Incredible!!! Internet you have to buy an Internet card for 2 dollars but most of the time there is not Internet cards avaliable because the staff at the reception buy all of them with their money and resell them in the street for 3 dollars to make some extra money, at least, that's was what I was told by one employer of the hotel.Pros: location is amazing, the seawall is in front of the hotel,cross the street and you will be in front of a magnificent scenario of blue water. Cuban people is amazing, friendly and if you can help them with money or anything you can give them they will appreciate it a lot.I will never go back to this hotel and I won't recommend this hotel to family nor friends. Will be better staying in a private house, they are cheaper and more comfortable.
I gotta be frank, yes you are on the Malicon, but $160 per night is high for this property. to visit a place like Cuba, you are far better off staying in a bed and breakfast for 1/5 the cost......stay in something more intimate
OK, this place had amazing look on ocean but that probably it. Check in time says 4pm but I did take like an hour to get in to my room. Hotel look like from second world war, other good part is the pool on roof. Havana it self super expansive without proper service, you only wondering what am i paying for.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 144 rooms
- Gift shop
- Internet (fee)
- Massages (fee)
- Medical service (fee)
- 1 double bed or 2 single beds
- Bathroom with shower
- In-room safe (fee)
- Occupancy up to 3 persons (max. adults: 3 / max. children: 2)
Resort Location Map
- Hotel Contacts
- Extra Info
Galiano 1, Havana 10400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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