- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
OverviewDirectly on the Malecon; Approximately 15 km from the Havana airport and 135 km from the Varadero airport.
very unhelpful and un welcoming staff.Stayed only 2 nights .Room was ok but needed a total refurbishment.Not included in price was safedeposit box lock which you have to rent from reception,Break fast was good but had to queue for table,and head waiter was hurry people out as soon as very had finished,Do yourself a favour a stay in a casa,much better value and experience.
We knew what we were getting here, read all the reviews but decided to give it a go mainly because of the superb location (and cost). We were spending 5 days with Australian friends who were staying in Old Havana so could walk there to meet them or have them walk to us. The rooms were clean, not fancy and water always hot. The staff were accommodating when we asked to change our room to one with a balcony as that was more important to us than an updated bathroom as the views over the Malecon were so spectacular. It was great to sit out there a every night for a nightcap. We would go back if ever return to Havana - we know what to expect - we are there to walk, walk, walk and explore.
Did not stay here but stayed 2 blocks over in a casa. Did go here for money exchange. Standard 13% exchange rate for US Dollar as in the airport. Place was hot when we went there and looked to be dumpy. I did consider staying here but glad I didnt before leaving the US.
THe place needs refurbishing and fixing up. The staff needs to work on service, but you have to remember this is Havana and think about the great location on the Malecon and that it is very clean so count your blessings and enjoy your stay
I stayed at this hotel in February. I won't bore you with another negative review. There are enough of those that accurately describe the place. I will however warn you of the less than clean dining room. On my last day there I thought I'd have a meal before heading out to the airport. I went into the empty breakfast room and asked the host or manager if anything was available to eat. He said there was chicken fish or pork, which is pretty much what 99% of restaurants in Cuba serve. I asked how much and he said 5.50 CuC, which is also in line with what most restaurants in Cubacharge. What wasn't normal was the fact that nothing was included with the chicken. I've eaten in dozens and dozens of Cuban eateries and they always include some rice beans and salad with their meals. I naturally assumed this place would be no different. I was very wrong. Everything was à la carte. I wound up paying 13.50 CUC for my meal. In other words, I paid 8 CUC for rice , beans and salad. True, the helpings were generous, it was still overpriced, I thought, for what was average food. At the very least I should have been told that nothing came with the chicken. If you do decide to eat here, make sure you ask what is and isn't included with your order. I could've eaten a much better meal elsewhere for the price I paid here.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 144 rooms
- Gift shop
- Internet (fee)
- Massages (fee)
- Medical service (fee)
- 1 double bed or 2 single beds
- Bathroom with shower
- In-room safe (fee)
- Occupancy up to 3 persons (max. adults: 3 / max. children: 2)
Resort Location Map
- Hotel Contacts
- Extra Info
Galiano 1, Havana 10400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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