- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
OverviewDirectly on the Malecon; Approximately 15 km from the Havana airport and 135 km from the Varadero airport.
My holiday in Havana was booked through a travel agent and a reliable tour company to include most aspects of my short stay in Havana.The one positive thing I can say about this hotel is that the buffet breakfast was good.I was on the 11th floor. There were 2 lifts, one rarely worked, the second one I could beat walking (!!) down 11 flights of stairs. On my visit the airconditioning was not working well, and sitting in the bar area was hotter than the outside 34C++ temperatures. There was no hot water in my room. The pillows were about 8cm [3"] thick. The towels were so thin that on my first morning when drying myself after a shower [cold] the towel actually tore !!One receptionist was extremely rude and literally shouted at me when talking to me about an issue of where I was at a certain time.I put faith in the reputable tour firm, but now have my doubts.The door to my room had to be pushed open/closed as it scraped the doorframe.On one lift one had to push/hold the door closed so that the lift would engage and move.I personally had other issues
The hotel is a little bit antique, and badly needs some renovation. No wifi (you have to buy a time limited public card somewhere in the city centre). Breakfast is fair. On the other hand, it's located along the seaside, and at a walking distance from the house of parliament
If you're looking for a clean, 4-5 star hotel... this is not the place for you. The location is great. Right along the Malecon. If you're looking for just a place to sleep, I guess it'll due. The room wasn't clean and a lot of things didn't work, but I knew what I was getting myself into. Had a great view though. Pool was ok. Overall, I probably wouldn't stay here again with all the casas/airbnbs around that are probably just as good or better.
I would give this hotel 5 points, but it has some minuses. It has great position by the promenade next to sea, where it is great to have some beers by the sunset or a walk for the sunrise. The walk distance to the old part and the new one is great. The view from any side is amazing and breakfasts well. Only thing we experienced was that the lift was not working for 3 days in a row and we had to carry all our luggage up and down, as well walking up and down. The staff friendly, and they were sorry for that.
the only good thing about this place was that our room was on the 8th floor so we have a wonderful view of the Caribbean Sea...we completely opened our windows so the Caribbean sea was all we could see, because everything else in this $175 usd/night room was ugly, old, uncomfortable. I am glad I brought my own sheets and towels, because there is no way I was going to sleep in those sheets. Breakfast was included but it was bad...not even the coffee was good. If a ever go back, I would stay in a private house or B&B
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 144 rooms
- Gift shop
- Internet (fee)
- Massages (fee)
- Medical service (fee)
- 1 double bed or 2 single beds
- Bathroom with shower
- In-room safe (fee)
- Occupancy up to 3 persons (max. adults: 3 / max. children: 2)
Resort Location Map
- Hotel Contacts
- Extra Info
Galiano 1, Havana 10400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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