- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
OverviewDirectly on the Malecon; Approximately 15 km from the Havana airport and 135 km from the Varadero airport.
We stayed at air b&b near by but came here for wifi, wifi cards sold at reception price 2cuc . Initially fast internet connection when loads of people on it much slower but move to end of the bar it's faster here . Be careful public toilets filthy. Great desk for arranging activities while in Havana .
I did not stayed at this hotel. I stayed at an apartment 1 block away. The hotel offers breakfast buffet for $5CUP per person including children. The worst place to eat, flies everywhere couldn't even get at least a piece of bread because on top where literally 10 flies. I wanted to barf just ended leaving. One night when we were tired of so much walking around we went to the apartment in the afternoon to take a shower and nap. We woke up a bit hungry and my husband and tried to look for a place to eat dinner but unfortunately everything nearby the hotel closes at 6pm and my husband tried to give them another chance so we went in again. Worst decision ever. We are not picky on our food but this place was just disgusting. Again flies that just don't go away, can't understand why there were flies inside a hotel restaurant?!? I orden a chicken soup for my 4 yrs old and it came with a bonus ( a fly) ugghh. I told the waitress and she came back 15 seconds after with the same plate without the fly. Of course I didn't let my daughter drink that. I order fish and asked what fish is it they just told me the only local fish, still I though fish is fish. Oh my goodness , all te time I was thinking why did we bother coming back. My 12 yrs old son order grilled chicken with rice. The amount given was like 3 teaspoon of rice and a tiny drumstick. We left the place paying $40CUP for something we couldn't even enjoy. The next day we were told by a local that the hotel restaurant is own by the government and they just don't care if you are a tourist or not which is horrible because is a hotel right in front of the malecon. Anything own by govt is just bad, we were told you want good service, amazing food you have to go to a Paladar which is the same amount of money but better quality of food. Not sure how the rooms are on this hotel just tried the restaurant but just do yourself a favor Stay Away! If you are staying in this hotel or nearby half a block always there is a small, very clean restaurant (Paladar) name Castas y tal- it's amazing their food and service. Next stop leaving a great review for that restaurant.
Coming in, I had expected the usual subpar hotel that you always hear about in Havana, but that wasn't the case here. Of course the hotel needs renovations badly, but as for the room, it was great. The air conditioning worked great, the room was clean, and we always had hot water. There were tv channels in different languages also. The staff was usually friendly and helpful with a couple of exceptions. But the part I loved most was that there is a souvenir shop to the left of the hotel doors across the street just after a restaurant on the corner. The woman that owns the place is amazing! She is very nice and has great prices on her gifts as well as a great selection! That along with the the hotel experience were what made it unexpected for me.
Perfect location near Vedado and Old Havana on the malecon, the Hotel need some renovations but it was a good experience!! Friendly staff!! Great breakfast!! The pool is on the roof top, it's awsome!!! Recommended
This used to be my favorite hotel in Havana. It's never been a luxurious place and it's always suffered from maintenance issues here and there, but the staff are great and they make an effort. This changed over the last few years with new management and increased prices. It's probably a worse hotel now than it was 5 years ago and they're charging ridiculous prices for it now. I continued to stay here occasionally, but the last straw for me was this year, when they banned smoking from the lobby just to placate whiney tourists who should belong in Cancun or a cruise ship if that's what they want.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 144 rooms
- Gift shop
- Internet (fee)
- Massages (fee)
- Medical service (fee)
- 1 double bed or 2 single beds
- Bathroom with shower
- In-room safe (fee)
- Occupancy up to 3 persons (max. adults: 3 / max. children: 2)
Resort Location Map
- Hotel Contacts
- Extra Info
Galiano 1, Havana 10400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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