- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
OverviewDirectly on the Malecon; Approximately 15 km from the Havana airport and 135 km from the Varadero airport.
We stayed here on our last night in Havana as our other hotel had been fully booked. The floor of the room and windows were filthy, there were creepy crawlies, the sheets and towels were threadbare and we were given a twin room not a double. The bathroom seemed fairly clean (thankful for small mercies!). There were a few electrical things I was unhappy about (dodgy bathroom light switch, exposed wires at the lift, air conditioning plug). The hotel does have good views and is fairly handy for the old town. A walk to Vedada is about 2km.
After reading all of the bad reviews I was not looking forward to my stay here adn went there with no expectations. I have to say the stay was good. We had a large clean room, always hot water, clean bathroom, lifts were always working, swimming pool was clean and my son loved to swim in it. So I was happy enough with my stay here and the location is great as well. I would stay here again so I don't know what expectations people have of a hotel but I have traveled a lot through Latin America and stayed in worse hotels.
This is one of the worst hotels I have ever stayed in and the staff are very unhelpful. The hotel is very poor quality in every way and in need of major refurbishment . The rooms are very basic and some ofthe bedding and towels did not seem clean . The breakfast is truly grim . Avoid this hotel unless completely desperate !
10 days in Cuba, 2 of which were at this hotel. Upon arrival there were 4 people yelling at the desk clerk who did not really seem to care that there room was still not cleaned and ready at 5:30. It was our first day in Havana so we just figured they were angry travelers but after the restaurant, bar and desk clerks seem to all have the same terrible attitude for the next two days and the room was bad and the elevators if not filled with staff it was faster to walk upstairs, Good news was it was the people everywhere except this place were fantastic. Overpriced and any of the nearby hostels were all much less and much better.
Worst hotel ever. We just returned from Havana. We were certainly not expecting much as far as accommodations goes. However, this hotel is disgusting. Rooms were dirty and worn down. Toilet broke, no water and no power. Staff was rude. We left this hotel after 2 nights because it was totally unacceptable.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 144 rooms
- Gift shop
- Internet (fee)
- Massages (fee)
- Medical service (fee)
- 1 double bed or 2 single beds
- Bathroom with shower
- In-room safe (fee)
- Occupancy up to 3 persons (max. adults: 3 / max. children: 2)
Resort Location Map
- Hotel Contacts
- Extra Info
Galiano 1, Havana 10400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.