Hotel Habana Paseo
- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
OverviewDowntown Vedado, approx. 30 min from airport.
I was in Cuba for 6 days, 5 nights at this hotel. It was difficult to find a good relation price, quality, location (needed to be in Vedado). I was a bit disappointed because this hotel belongs to a hotel network called Sercomtel, known to be quite good world wide. The hotel building is very nice, classic and in not good shape. Of course the context of Cuba must be taken into account. The hotel had an inconvenient water supply problem which for me, even considering the context, was not good at all for a hotel. The room was good, with good space and clean. During the day it is a bit hot because the doors-windows had not sealed enough so wind passed through making the air conditioning work harder. The service was not so good. It seems that making people's need fulfilled is not part of the core job of the attendants. Changing money for instance, service the hotel claims to provide, is not easy, usually the hotel does not have small changes, so it is not possible to change money. At the restaurant if you don't have the exactly amount or if the employee does not have change you cannot buy and that is it. "Sorry sir..." Well, I respect Cuba a lot but when it comes to business (which the country is entering deeper now) some need more training and a change of mind set. But, I do recommend if you don't have expectations. For that price we can find in other countries better hotels with no doubt. Be cool and low your hopes... but it is indeed well located, of course very safe as well.
the staff was very friendly and helpfu. Upon checkin I was informed the power was out due to tree trimming in the area. This was not good news since it was very hot out and it was 3pm. I was traveling with my 86 year old Mom, a birthday trip for her. Fortunately by the time I finished checking in, the power went back on, yay!!The wall ac was very noisy, made it difficult to sleep.The beds were not comfortable. there was a huge piece of plaster missing off the wall. No hot water I was expecting something better at this price point. I paid $80 more at the Hotel Nacional the first two days of our trip and it was huge difference. Had I paid $50 a night I would not be complaining but $100 , I am.
Hotel prices have sky wrapped in Havana!!...this is still affordable and in line with the "casas particulars" prices!We have appreciated the location, the service and the internet availability...unfortunately not very common in Havana!!..Breakfast is so-so but still ok. Do not expect too much!
First thing we noticed was, that being a guest means being treated as the worst thing that can happen to a hotel clerk. Our room was supposed to be ready after 10 minutes, a little later after one hour. No problem, we came in early of official check-in. After one hour the room wasn't ready and nobody knew when it would be. So we went out. Checking into our room early evening we found small creepy-crawlies (maybe wood worms, but not sure) all over one bed.It took some time to get a new room and the hotel staff didn't seem happy with changing our room. Nobody ever excused for this. The new room was clean, but one of the mattresses was extremely worn out and the water in the shower was cold. Breakfast selection rather small. The service and friendliness of staff increased during our stay but never reached a good standard
We stayed just one night at this hotel after disembarking from our cruise ship on our way to Mexico. The room and bathroom were surprisingly large and quite clean. The shower was a bit tricky as the shower head affixed to the hose would not stay put. Another guest the next morning complained to me that he didn't have hot water but I had no such issue.Breakfast included in the stay next morning was average. There was a fair amount of variety but the taste was - meh. The best thing for me was the guava juice. I am personally disappointed when hotels don't serve local dishes. If I wanted a continental breakfast all the time, I'd just travel in Europe only.The staff were very helpful especially as we needed to reschedule our ride to the airport. Internet access was challenging as the only wireless networks available from the room were those of two printers. There was a machine available for use at reception and we actually were able to use our pre-paid cards on our phones downstairs as well. To be fair, internet access seems to be a Cuba-wide issue.This hotel had a faded and tired air about it, which was a shame because with an injection of cash and TLC, it could be a nice boutique hotel. It has potential. Good bones to build on.Would I stay here again? Probably not as I want to stay in Old Havana next time. Did I have a bad stay? No I did not. While my stay was quite brief, it was OK.N
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 30 Standard rooms including 4 rooms for people with disability
- Tour desk
- Medical services
- Air Conditioned
- Double beds
- Satellite TV
- Safety deposit box
Resort Location Map
Hotel Habana PaseoHavana,Cuba
- Hotel Contacts
- Extra Info
Calle 17 esq. a A, Vedado Plaza de la Revolución, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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