- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
OverviewIn the centre of Old Havana facing Parque Central. Approximately 25 km from the Havana airport and 130 km from the Varadero airport.
The hotel has a great central location. It as a charm of and Andalousia like Spanish palace not really my taste. As all critics say it, it’s obsolete : rooms are clean but air conditioning is deficient and it smells like humid in the room. A half bottle of rhum and big bottle of water are house gifts. Despite being clean the towels smell like poorly dried. The staff is nice except for an old unpleasant and grumpy female at the desk. The outside bar is major attraction with live music, unfortunately unable to serve any cocktail besides Mojito (not good by far). The rooftop bar also as music in evenings, beautiful view over old Havana, but unable to prepare a Pina Colada as they don’t have pineapples (those you can get for 3 cts, 2 blocks behind hotel) - I am talking not one day, but for our entire week. Breakfast is decent but I personally don’t have sautéed pork or pasta carbonara at 8 am. WiFi is available, a little slow, you get an hour free card if you stay one day or one week. Elsewhere the star rating would barely be 2 stars.
It's a nice place with a beautiful terrace where you can see the city from high above. Breakfast is good and the waiters are so nice. During the day there are so many different groups are performing music in front of the hotel where you can have some drink and enjoy the music. Rooms are alright. But to be honest I recommend you to stay in a casa after learning a bit about Havana by staying in here 1-2 nights. Casa's are way nicer and it's good to have a better communication with Cubans.I said after staying in here because the hotel is located in a very nice place, you can easily learn your directions taking the hotel as a base.But the stuff in the reception should be a little bit kinder to the customers.
Rooms had aircon, a safe and a fridge, as this is an old building it is not double glazed and the location is VERY noisy. The only meal we ate there was breakfast, there was almost no service, dirty tablecloth, no plates (I had to take one from under a juice) and poor food. The building is lovely, but needs a complete overhaul. Wifi is almost £2/hour. There are much better hotels in this area. Our balcony was tiny, overhead was a dripping aircon system and the balcony was littered with lots of cigarette ends.
An older but clean hotel. Staff friendly and helpful. We arrived on Sunday afternoon so changed our money (Euros) to CUC here. We only stayed one night but had 3 nights at an Air B&B around the corner so came back here for breakfast buffet most mornings (8 CUC) and used it as our hub for arranging a bus trip to Vignales and to store our luggage after exiting the ABB. All staff speak fluent English in our experience.
Popped into the air conditioned bar to cool down and enjoyed a couple of drinks (very inexpensive as is the case in much of Havana). Feeling a bit peckish had a Cuban sandwich which was a big disappointment (though I guess it's really more a a Miami creation). Nice surroundings nevertheless.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 83 rooms
- Business centre
- Internet (fee)
- Medical services
- 1 king-size or 2 or 3 twin beds
- Full bathroom
- In-room safe
- Occupancy up to 3 persons (max. adults: 3 / max. children: 1)
Resort Location Map
- Hotel Contacts
- Extra Info
Paseo del Prado No 416 San Rafael y San Miguel, Havana 10200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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