- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
OverviewIn the centre of Old Havana facing Parque Central. Approximately 25 km from the Havana airport and 130 km from the Varadero airport.
My teen aged daughter and I stayed here 2 weeks ago. Having read the reviews, I was careful to request a quiet room, with a window at the back of the hotel. I got room 129 (or was it 229). it was spacious, with great tiles, good bathroom and VERY QUIET. Perfect for our needs, as we were exhausted and needed sleep. The room was clean and had a quiet, well functioning air conditioner, and waws on a seldom traveled hallway. Amenities were a nice surprise--tons of bathroom things and a bottle of Havana Club! (I called to make sure it was free, even though a handwritten sign declared it so!). We had a glitch when checking in (I had booked online and listed my teen as a child, which apparently was wrong according to the small print), It took a good hour or so to straighten out the glitch at the front desk when checking in. The staff was nice, but they needed higher level approval to let us in the room (Understandable), so we waited patiently and eventually all got straightened out. The roof top restaurant remains one of my favorite places to chill in Havana. Go up around 7PM, before the sun sets and before it gets too noisy with the band (which staerts later), and watch the colors of the skyline change. My only complaint is that the price of the hotel seemed high. But I think all hotels in Havana have gone up in price a great deal in recent years...
We stayed 8 nights at his hotel at were a bit disappointed.The room was the cheapest one at approx 130 $ a night, it had no windows or natural light which was depressing.It did have a safe, minibar and a iron and board.Bed was ok, bathroom very old and not so nice.The cafe in front of the hotel is quite nice, good for people-watching and having a drink or coffee at. But the local Salsa bands which are playing non-stop throughout the day can be very annoying with their tips collection. They get real annoyed if you don't tip. There is a rooftop bar wit more salsa bands in the evenings.The staff at the hotel are quite unfriendly and not very interested in helping you out or providing speedy and efficient service, with the exception of our cleaner who was very good.The breakfast is not very good, flies all over the fruits, I had scrambled eggs on toast 8 mornings in a row. The coffee is absolutely sh**, taste like muddy water.They have a pianist with a tips bucket as well.
An excellent experience on my first trip to Cuba, made all the better with the outstanding service I received and awesome location of this charming property.EVERYTHING was great. Please keep in mind that you are visiting a country whose clock stopped in 1959, so you can't expect that everything will be perfect. Having said that, all things considered I am more that happy to give it an excellent review.Some guest were not happy with the WIFI service, but I refer to my previous statement related to 1959.
Wanted to stay here for those two reasons. I love the history that seeps through these classic hotels and combined with the location - in the centre and close to the old town - was just wanted I wanted. I simply booked a standard room 'with balcony' - to ensure I had an external window (and I gather some rooms are internal without window) and was delighted to get a room facing the main square at the front. The roof bar has amazing views over the square and the cathedral next door, and has great live music. Know what you're getting though - the rooms are not modern (as you would expect from a hotel dating from 1875) and the service a little slow, unsmiling and often charmless (although the maid's daily towel art was charming) but that adds to the appeal and being in a different world.
Great place for a reasonably priced breakfast buffet. Priced at $8.00, all you can eat. Very fresh with large assortment of well prepared breakfast choices. Friendly service, great value. Located within the heart of Central Park - old Havana
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 83 rooms
- Business centre
- Internet (fee)
- Medical services
- 1 king-size or 2 or 3 twin beds
- Full bathroom
- In-room safe
- Occupancy up to 3 persons (max. adults: 3 / max. children: 1)
Resort Location Map
- Hotel Contacts
- Extra Info
Paseo del Prado No 416 San Rafael y San Miguel, Havana 10200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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