- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
OverviewIn the centre of Old Havana facing Parque Central. Approximately 25 km from the Havana airport and 130 km from the Varadero airport.
Stayed here for a few nights and really enjoyed it.The decor is very colonial and the building is a historical monument so it has its quirks but the rooms are clean and comfy, the staff mostly friendly and the ambience wonderful Cuban.The food is not bad although as weigh most places in cuba some items on offer aren't actually available The drinks are good especially the mojitosThere's a band playing most of the day and into the night, sitting outside listening to them while enjoying the warm evening and a cool drink is one of life's simple pleasures.Would I stay there again totally!
Service is atrocious at this gorgeous place. A real shame when you take into account the beauty of the building and its location in the heart of Havana Vieja. The staff is not attentive at all and they just do not have time for you and your needs. Not recommend! !!
By sheer luck my travel agent booked me into the Inglaterra for my two week visit to Havana. As it turned it, the hotel is situated centrally for most points of interest. As a solo traveller who unfortunately doesn't speak Spanish, I initially found Havana overwhelming, but the front desk staff was friendly and helpful. My main reason for visiting Havana was to photograph districts before the floodgates from the U.S. were opened. What I was not prepared for was the vast amount of poverty just one block behind the hotel. However, once I became comfortable making my way around the inner city, I found getting back to my room at night a safe haven. Having a shower, a comfortable bed, and a television to watch if I so wished, was really appreciated, especially considering not all Cubans are as fortunate, Some negative comments have been posted about the complimentary breakfast buffet. Having some food items usually found served at lunch or supper may not appeal to all, I came to appreciate this, as I would walk for miles during a day. I have learned that if you show your appreciation to staff especially the cleaning ladies, you obtain good service. Cuba is a country that has made great inroads providing a safe experience for visitors. It is only right that visitors give back to their hosts. As a retired teacher I am not wealthy, but tried my best to reward good service as I saw it at this hotel. I understand 2017 will be a massive makeover. My advice is to book before the renovations to fully enjoy the timeless charm the Inglaterra Hotel has to offer.
We stayed here for 3 nights early November. The hotel is ideally situated in the centre of the old city within comfortable walking distance of the squares. This is an older hotel so you must expect some old features. like mild drain smells now and again and a bit of noise. However, we were comfortable in a large bedroom with high ceilings with air conditioning that worked and plenty of hot water. Breakfasts were excellent with either piano or violin accompaniment giving it a classy appeal. Staff were generally very accommodating and friendly although the receptionist was a little dour. We were though checked in and out efficiently. I would hesitate to recommend a stay here.
We stayed here for 5 nights in Oct 2016. The check in staff were unwelcoming and didn't mind leaving people to wait while they chatted to colleagues. Over the course of the 5 days we didn't get so much as a smile or "thank you" at the reception desk. They didn't care if they served you or not, I have never experienced such bad service and I have travelled a lot over my 50+ years. The breakfast was basic and it was difficult to get a table which was freshly set up, generally you had to request spoons, salt, sugar or whatever, no attention to detail. The waiting staff (apart from one short girl) were uninterested in the work and avoided it as much as possible. The piano player was good though!The room we had overlooked the square so was extremely noisy. It would be okay for a night or two but after 5 nights we were tired. The air con was good and worked well.The room was equipped with a mini bar and we were left one large bottle of water and an hour internet card gratis which we appreciated. There is also an iron and ironing board which is useful as the wardrobe we had did not have the length to hang a dress, only shirts and folded pants. The room safe was opened by your room card which probably means housekeeping could open it too!? The bathroom had lots of hot water but the lay -out was very strange, you had to put your feet in the shower to sit on the loo!! There was a nozzle type hairdryer and toiletries, the towels were a bit tired.The bars were not as good as the hype I have read previously and we were very disappointed in the band. There is much better music in smaller establishments around Havana. The hotel is a lovely building with stained glass and lovely ceilings but the staff let it down badly. My advice...go elsewhere!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 83 rooms
- Business centre
- Internet (fee)
- Medical services
- 1 king-size or 2 or 3 twin beds
- Full bathroom
- In-room safe
- Occupancy up to 3 persons (max. adults: 3 / max. children: 1)
Resort Location Map
- Hotel Contacts
- Extra Info
Paseo del Prado No 416 San Rafael y San Miguel, Havana 10200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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