Hotel Mercure Sevilla
- What's Included
Our OpinionClose to the Plaza, this hotel has lots of character and a nice pool. Please note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
In the hearth of old Havana- amazing sunset view!! Very accommodating staff and extremely friendly!! Nice pool, gym, lounge with live music!!! And of course, helpful smiley friendly Cubans!!:) a must go!!!
This hotel is situated in a great area on the edge between Old Havana and Central Havana. It overlooks the Prado and is a short distance from museums and restaurants.The lobby is impressive and the various live bands they have playing there give it a great atmosphere. We went in the summer and were very grateful for the pool as a place to retreat to in the midday heat. The double rooms we had were pretty good and the twins my kids had were enormous. There were some things that were just a little shabby though. One of the lifts had a button for the lobby that didn't work. Or of the drawers wouldn't open. The sofas in the lobby had broken springs. None of these things are major but added up to a slightly jaded feel. You could argue that this fits with the general feel ofHavana perfectly! The most amazing thing about the hotel is the top floor restaurant. We went for dinner there because of the views. It has the most amazing view of the Capitoli building from there as well as old Havana and the sea. Certainly, we got lots of photos on arrival to capture the evening light get with these views. The menu didn't look that great but we were amazed by the quality of the food when it came. The 5 course set menu felt like a European fine dining experience! However, this wasn't the most memorable bit of the evening. There were two singers who came on as entertainment and sang the most beautiful operatic arias on and off for the next two hours. They were utterly spectacular. They were fairly young so I suspect were not yet established stars on the Cuban opera scene but they had the most beautiful voices have ever heard. It made the evening magical. Stephan, the manager of the restaurant was also an absolute star. He really understood customer service and made us feel really special.I would definitely choose to stay here again, and if not staying would definitely have a meal in the restaurant.
Mercure Sevilla hotel is an excellent choice, extremely well located, very clean, well maintained, the service is outstanding, the room are spacious, the swimming pool / the gym are great and the restaurant on the 9th floor is absolutely outstanding (Stephane, the restaurant manager goes the extra mile to make sure you have an incredible experience), the breakfast is very good, they have a gallery boutique if you need anything, taxis outside ready to help their guests, a lovely concierge, and the wifi works perfectly fine. Highly recommended!
We visited Havana and had lunch multiple days by the pool at the Sevilla. Tony was especially attentive and although we were not staying there made us feel like family. The food was good, and the service was impeccable. We will definitely visit again!
The staff of this hotel is very friendly. Pupo and Ymelin go above and beyond to help. The rooms were comfortable and 5 star for Cuba. This hotel was a great home base for touring the city. Location was within walking distance to everything.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 178 rooms
- 1 Restaurant
- 2 Bars
- Fitness facilities
- Shops (fee)
- Conference facilities
- 1 King or 2 Double beds
- Satellite TV
- Hair dryer
- Safety deposit box (fee)
- Mini-bar (fee)
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Mercure SevillaHavana,Cuba
- Hotel Contacts
- Extra Info
Trocadero 55 e Prado y Zulueta Habana, Havana 19260 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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