Hotel Mercure Sevilla
- What's Included
Our OpinionClose to the Plaza, this hotel has lots of character and a nice pool. Please note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
While in Habana we made the choice to stay at Hotel Sevilla. If you're looking for true Habana culture then this is the place. The history in this building is unbelievable Al Capone hired the whole 6th and the visitors over the years are overwhelming. The main guest areas are very elegant and fitting with the hotel. In the lobby area there is an outside square which nearly all day offer live Cuban music which was brilliant.The rooms are dated but very clean and maintained well for the age. Would you change this yes but then it would effect your experience.Breakfast was excellent with everything you would want to start your day. On our last day with were invited to the roof for breakfast which was lovely. There was a string quartet and the views were amazing. The down side to the breakfast was there wasn't as much on offer and would of preferred breakfast downstairs and then just been able to take photos on the roof late. The staff were very friendly and helpful.
Warm, welcoming staff, everyone was so friendly, happy, and helpful. Beautiful old Spanish hotel with great ambiance, really felt like you got a sense of Cuban people/culture; Loved relaxing in the lobby; round the clock live Cuban music in the hotel bar/patio; complementary drinks/appetizers Mon, Wed, and Fri in the lobby and daily full breakfast buffet included in room rate. Great location for exploring Habana Viejo.
This is without a doubt the best hotel in Havana. The hotel is incredibly well maintained and the service was the best I ever received anywhere in the world. The rooms are above average for Cuba and the hotel also has a swimming pool as well as a great restaurant on the top floor for dinner. The restaurant manager was kind enough to give us a bottle of wine with our dinner, and we enjoyed conversing with both the restaurant and general managers. Before check-out, we received a lovely note from the hotel staff thanking us for our stay. Thank you so much for an unbelievable experience, we hope to return soon! Merci a tous!
When Al Capone stayed in this hotel he used to book rooms on floor six. I suggest if you want to stay do so on one of the upper floors where the views are fantastic. Avoid the infamous room 206. It looks a very nice room when you walk in but when you draw the curtains back all you can see is derelict walls. Other contributors have commented on other adverse features in the room with which I concur - but it was the views and the failure of the air conditioning that made us request a move to another room. We found the rest of the hotel fantastic. Menus perhaps a little restricted - no good for vegetarians but everyone very friendly and helpful. Would recommend this hotel over any of the new modern buildings which lack the 1920s feel.
As soon as you walk in to this hotel you'll be impressed by the mosaic tiling and the grand feel of the lobby. It offered a constant flow of live music in the lobby, you could sit and enjoy a meal or a drink and take in the sounds of Cuba. The absolute stand out in this hotel was the beautiful roof top restaurant where breakfast was served. The buffet breakfast was the best I think I have ever come across in all of my travels, I could have sat there all day long and grazed and taken in the magnificent views of the city. The other great perk of this hotel was the pool area, it was nice after a busy day exploring the city in the heat to retreat to the pool area. The hotel offers poolside service which is perfect after a long day. The rooms were nice, very clean and spacious - compared to what else I had seen in Havana this looked like one of the best. The wifi could be used in the lobby and in your bedroom - rare for this city and again a nice perk. The hotel is located in a great location, you can walk to many attractions from the hotel. My only complaint during my whole stay was that the front desk staff were very rude, however the redeeming quality was the absolutely outstanding service from the manager of the hotel. He completely turned our whole experience in Havana around. If it were not for him, I wouldn't be recommending this hotel with such a glowing rating.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 178 rooms
- 1 Restaurant
- 2 Bars
- Fitness facilities
- Shops (fee)
- Conference facilities
- 1 King or 2 Double beds
- Satellite TV
- Hair dryer
- Safety deposit box (fee)
- Mini-bar (fee)
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Mercure SevillaHavana,Cuba
- Hotel Contacts
- Extra Info
Trocadero 55 e Prado y Zulueta Habana, Havana 19260 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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