Hotel Mercure Sevilla
- What's Included
Our OpinionClose to the Plaza, this hotel has lots of character and a nice pool. Please note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
We just returned from 3 nights at the Sevilla and it was delightful. We had a beautiful view from the 7th floor overlooking the El Capitolio. It was a pleasant walk along the Prado Parkway to Parque Central. After touring in the morning, we would relax by the pool in the afternoons. The pool area is like an oasis in a busy city. The staff was very helpful in all ways. Our room was clean and inviting. Musicians playing in the lobby during the day and evening made sitting in the lobby very festive. We will stay at the Sevilla again next time we visit Havana.
We were fortunate enough to stay here three nights on the concierge level. The room was an amazing piece of history. It had tall ceilings, windows looking out toward the capitol and out over the sea. The size was what one would expect from a vintage hotel. The staff were very kind and attentive without being overwhelming. The concierge level included breakfast on the top floor in a room with sweeping views of the city. The doors were thrown open and the breeze through the balconies was heavenly. There was live music at breakfast and throughout the day in the patio downstairs until 11pm. One evening there was a party hosted by the hotel with free canapes and free sangria. If you are considering a visit to Havana this must be on your list to stay or visit.
For $350+ (USD) a night, this has to be the worst hotel deal ever. Yes, the lobby is quite charming, but the charm stops there. The staff - perhaps like the rest of Cuba which isn't very developed in tourism - aren't exactly pleasant. The room is especially horrendous. The mattresses feel like they should've been replaced 10 years ago, and you can feel each spring as you sink in the middle of the bed. The bed was made with only a flat sheet and a felt sheet was used as a blanket! The bathroom was just as horrific. Our toilet jammed and flooded the entire bathroom, while our shower head was rusty and even burst! It was a hardship post for our trip in Cuba. Please, try harder than we did and find a decent accommodation.
Having stayed in four different hotels in Havana we founds this to be the best as a great location between the old town and central Havana. It also had the nicest room of all. Staff at reception and in the lobby bar were very friendly and helpful though staff at breakfast hadn't quite grasp the customer service approach. Hotel also has a really nice pool to relax by when the afternoons get too hot.
Best hotel for a first visite to the Habana city. Perfectly situated, confortable, clean (European standard) and it keeps it's cuban atmosphere. The breakfast is marvellous, fresh fruits, diversified food (sweet and salty) and a beautiful view to start the day. I recommand this hotel to all my relatives.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 178 rooms
- 1 Restaurant
- 2 Bars
- Fitness facilities
- Shops (fee)
- Conference facilities
- 1 King or 2 Double beds
- Satellite TV
- Hair dryer
- Safety deposit box (fee)
- Mini-bar (fee)
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Mercure SevillaHavana,Cuba
- Hotel Contacts
- Extra Info
Trocadero 55 e Prado y Zulueta Habana, Havana 19260 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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