Hotel Mercure Sevilla
- What's Included
Our OpinionClose to the Plaza, this hotel has lots of character and a nice pool. Please note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
We were a group of 4 friends booked 4 rooms at this hotel.At arrival the entrance was impressive, the reception staff was friendly but the system and process were dull and we needed more than one hour to check in. The room was smelling moldy, bathroom was very old and poor .Breakfast and food quality less than medium. At check out visa machine was not working probably and we pat extra 2.5% as visa fees.Wi-Fi service is barely available and very expensive. I travel 8 to 10 times a year but this experience is one of the worst.
I stayed here for 3 nights at the end of a 7 week trip through Central America and Cuba. I can only imagine what this place must have looked like when it was built over 100 years ago. It is now somewhat shabby but in a shabby chic sort of way that is all part of the Cuban charm.The best thing about this place is the constant music that is played in the breakfast room, the lobby and the patio restaurant all through the day. I enjoyed many hours sipping on a mojito listening to some great music.My stay included breakfast which was plentiful with a good selection.
Really nice old world hotel in great location. Found all the staff very helpful. Waking up to the music playing on the patio was great. 24h bar is great too. Raul the cigar roller (in the lobby most mornings) made some great valued sticks. Food is average but like most places in Cuba it can be hit and miss. I will be staying again. While some parts of the hotel are a bit tired (good by Cuban standards), it is a charming hotel. Rooms have air con which is important
This hotel was our last stop on our trip in Cuba. The hotel itself was absolutely beautiful. They had a very attentive staff and music in the lobby pretty much at all hours and all different types of music - there was something for everyone. While we were staying there, there was some sort of water main break in Havana and unfortunately the water was inconsistent. The hotel supplied tons of bottled water and it was something that was out of their control. We just took it in stride - nothing else could be done. The pool area is also beautiful - and we were served by Tony who could not have been more helpful. We asked for a few different things that were on the menu but they seemed to be out of it but he didn't lose patience with us and took good care of us. Also very helpful was Gianni who suggested places to eat and other things in the surrounding area. Amazing personnel at this hotel. Would definitely return if I went back to Havana.
I spent three nights in this hotel and just couldn't fault it. It's exactly what you would imagine in Havana and who said it should be updated!! Fabulous service, music, staff, swimming pool (which is the only thing that could be updated) would highly recommend it.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 178 rooms
- 1 Restaurant
- 2 Bars
- Fitness facilities
- Shops (fee)
- Conference facilities
- 1 King or 2 Double beds
- Satellite TV
- Hair dryer
- Safety deposit box (fee)
- Mini-bar (fee)
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Mercure SevillaHavana,Cuba
- Hotel Contacts
- Extra Info
Trocadero 55 e Prado y Zulueta Habana, Havana 19260 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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