Hotel Plaza

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Our Opinion
This hotel is okay, but not much character. Located just across the street from the National Ballet.
Across from Jose Marti Park, in the heart of the city, this wonderful colonial hotel has an elegant style and classic charm that will immerse you in the warmth of this historic city.
Location: On the outskirts of Old Havana. 25 min from Airport.

tripadvisor Traveler Reviews
  • FC381CC : Plymouth, United Kingdom
Faded glory

Stayed here as part of a walking group. Supposed to be in another hotel but were bounced into this one by our tour operator or Havana tourism. Either way we got the poor end of the deal. Front desk staff uninterested in their customers. Other staff were helpful such as in the breakfast room. Even there they struggled with the numbers of guests. Rooms were in dirty and dangerous condition with electrical wiring hanging out of sockets and walls. Window in bathroom hanging on one hinge . Broken tiles in Bathroom. Shower curtain very dirty or marked from years of use. No point in changing rooms as most were in similar condition according to others in our group. If you find yourself here and your rep wants you to stay here I suggest you check room they allocate and if its not any different than described then demand to be moved to another hotel. A B&B in Trinidad we stayed in was 10 star compared to this old girl. They are starting to do it up but its a long way to go .

  • Heather1492 : Cambridge, United Kingdom
Was probably once a grand hotel

On a trip to Cuba this month the hotel (Sevilla) which our holiday company booked us into overbooked and we were sent to the Hotel Plaza. The lobby suggested that it had been a grand hotel but the rooms showed that it had been allowed to deteriorate. Mould, dangerous electrics, faulty equipment and cold/broken showers were the norm it seemed. We had to spend 4 nights of a 2 week trip here so are looking for refunds. The one thing in it's favour - and this was 5* was the breakfast!

  • glynh : Aberystwyth
thank goodness we dod'nt stay here

we used the facilities of the hotel for a shower (joke - as there was only a trickle of water) and change before we went on to the Tropicana (that's another story as we were badly let down by the rep.) The room had three lights, a bedside lamp, a light in the bathroom and the best one was in the wardrobe!.the room had large damp patches and the electrics were in a precarious state.I can imagine when new that this might have been quite an elegant hotel but time has taken it's toll.The mojito however was excellent!

  • Eileen3 : Denver, Colorado
Good Location, basic facility

As stated in other reviews, this is an old hotel, with some charming architectural features. It does, however, need some TLC. I stayed here on two different occasions. Both times, the room was very clean. Shower function is unpredictable--at times a good flow of hot water, at others, no hot water, at other times, just slightly more than a dribble. There is a mini-bar, a hair dryer that worked well, and toiletries. Electrical outlets are few. The flat screen TV worked well, had a good selection of channels , several in English. The bed was not plush, but was comfortable. The breakfast buffet is plentiful, with a good selection of pastries, fruits, cereals, omelettes made to order and juices. The coffee machines give mediocre coffee when they are working. The terrace offers a nice view out over the city. The hotel is conveniently located near the Parque Central, and a short walk to the Old City. This is certainly not a luxury hotel, but I found it comfortable, and adequate. So much maintenance has simply not been possible to the hard-working Cubans, due to shortages caused by the embargo. In contrast to comments in other reviews, I found the staff to be helpful and friendly, even when they were over-whelmed with large groups checking in or out. The desk is also able to change money to Cuban CUC's.

  • doktor g : Basel, Switzerland
more poor and rundown than romantic

Hotel of old glamour- definitely before revolution. No renovation since. Incredible loud rooms to the princcipal road with tons of cuban trucks and buses and and....Sometimes no water at all in the room, sometimes no hot water. Not enough dish in the breakfast room for the tons of package tourists which are placed there by their companies. Run down- in a cheap backpacker level. but not for absurd prices in CUC (the hard currency)

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 188 Rooms in 4 Storey building 
  • Elevator 
  • Restaurants (fee) 
  • Bars (fee) 
  • Souvenir shop (fee) 
  • Medical service (fee) 
  • Laundry (fee)
Standard Room with:
  • 2 Twin beds
  • Air -conditioning
  • Bathroom with shower 
  • Hairdryer 
  • Satellite TV 
  • Mini bar 
  • Telephone 
  • Safety deposit box
Bonus - Daily breakfast is included. 

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

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Hotel Plaza
Ingnacio Agramonte 267 Habana Vieja, Havana Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.