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Our OpinionThis hotel is okay, but not much character. Located just across the street from the National Ballet.
Stayed for three long days. Rude staff on check in, front of building under construction and ladies toilet in lobby out of order while there (based on other reviews this is an on going problem) Then we came to our room - room 250. Tiny room with a supposedly double bed but was a big mattress on a single bed base - led to very sore backs each morning. Then there was the lack of windows- there was windows at one stage but these are now shut closed so it is almost like being in a cell. Next there was the bathroom with black mould growing and no hot water for three days straight. When I complained the receptionist simply shrugged her shoulders and walked away. All in all. HORRIBLE STAFF, HORRIBLE HOTEL - STAY AWAY.
Hotel is very well located beside "Parke Central" and from the outside looks imposingalso the lobby area is nice and old fashioned with high ceilings. You are very close to where many of the old American Taxi Cars park for the Tourists.Rooms are a bit basic and you may have to resolve some technical problems i.e. bathroom lights either not working or else cant be stitched off without taking out the bulbs.! Not the end of the world I know but one could do without the hassle.!Staff in general were helpful and friendly with a couple of exceptions.Star rating would not equate with Western standards.Hotels best asset is its location.!If you want a nice cafe and bar within 5 minutes walk from the Hotel where locals go, prices are reasonable and food good, go to Pradoy & Animas where the Staff are very friendly and helpful.
Hotel plaza has a perfect location, just 5 minutes to Habana Vieja. The lobby is beautiful but the rooms and its facilities are not very good. We stayed 4 nights in the hotel, the 1st night we were in room 403 which was quite noisy due to the constrcution work of the next building. The recepionist nicely changed us to room to 449 which was much better.The staff are nice and helpful, there is a travel agent-cubacanan at the lobby which provides many one-day tours and the price is good.The hotel itself is not as good as 4 stars, but its location and room rate are competitive.
Hotel Plaza is a nice hotel in the old part of Havana and you feel like you're stepping back in time when you walk in, but that's a good thing! The lobby may not have air conditioning (don't worry our room did!) and there are people smoking inside, but it all adds to old world Havana! Don't believe the rumours you can't eat well in Cuba as there were restaurants nearby with beautiful food. And don't worry about the guys who approach you outside the hotel door. They're not trying to rob you, just want to help you find the things you need, like good places to eat and drink, getting a ride in a 1950's classic car, of help buying cigars.
This is a beautiful old hotel. it will not have all the modern conveniences of a US motel but still better than I expected. staff for the most part was helpful. rooms where cleaned every day. had air-conditioned but was a tad bit loud. still over all great experience if you love old architectural. I explored this building top to bottom.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 188 Rooms in 4 Storey building
- Restaurants (fee)
- Bars (fee)
- Souvenir shop (fee)
- Medical service (fee)
- Laundry (fee)
- 2 Twin beds
- Air -conditioning
- Bathroom with shower
- Satellite TV
- Mini bar
- Safety deposit box
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
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Ingnacio Agramonte 267 Habana Vieja, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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