- What's Included
Our OpinionThis hotel is okay, but not much character. Located just across the street from the National Ballet.
We stopped at this hotel on an excursion to Havana, and got the use of a room to shower/change for the Tropicana show. The one elevator was not in service, other pretty sketchy. The room was very dated, 2 single beds. Only a couple lights worked in the room. The bathroom was dirty, barely any water and only cold. In the closet if you looked up you could see into the room above. Internet in the lobby if you had the internet card, worked the same as on resorts, medicore. Location is the only plus of this hotel, right downtown Havana.
Despite the negative reviews, this hotel has some things to recommend it: terrific breakfast from the rooftop (wonderful views), some old-world charm, etc. Plus, the location is hard to beat -- on Parque Central in Havana Vieja. But our room was in mediocre condition, things worked only some of the time, and the price seemed awfully high. If you must stay at a hotel, this is probably not the best choice; and if you don't, a casa particular would likely offer better value.
I needed one night's accommodation in December between a Varadero holiday and a Casa I had booked in Havana Vieja, so chose the least expensive hotel - but still 200 CUC (£166). Others I'd asked described the hotel as tired but adequate. The bar was ok as was the service, but the room (254) was a big let down. The smell of mould from the bathroom ceiling (see picture) filled the whole room which was also very, very tired. Breakfast the following morning on the roof terrace however, was very nice with good views over the city.But my overall experience leads me to recommend spending a little more on a better hotel
Overall, if you have a choice, stay somewhere else! The hotel is a crumbling old place that needs a lot of work to make it at least tolerable. The service, when checking in and out was ok and the staff was somewhat friendly. Our first room was awkward to get into (door opened a third of the way), noisy (facing onto a very busy street), AC not working (we discovered this fact late at night), and the shower and toilet did not work the next morning. The following day, we managed to get another room on the court-yard side of the hotel, but it was not much of an improvement--quieter, and the water was working occasionally throughout the rest of our stay with only cold water available; a very basic room with clean towels and sheets. The interior was crumbling and moldy in spots and occasionally a cock roach ventured by. Our trip package included breakfast each morning but the food was very limited in selection and quality. Location-wise, the hotel was close to the old part of Havana and you could walk to many places—museums, restaurants, etc. In future, though, I will definitely pay closer attention to other reviewers’ comments, for there is some truth in what others have written! Likes: close to old Havana—historical buildings, interesting restaurants.Issues: rooms old and worn; intermittent running water issues; noisy in the corridors; request a room overlooking the courtyard; crumbling walls, mold on some of the walls; only 1 elevator working most of the time.
Excellent, this hotel is in a good position for seeing Havana, excellent attention, great lobby. Staff are completely helpful, thanks Hotel Plaza. Having said that, that is reflective of the whole old Cuba.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 188 Rooms in 4 Storey building
- Restaurants (fee)
- Bars (fee)
- Souvenir shop (fee)
- Medical service (fee)
- Laundry (fee)
- 2 Twin beds
- Air -conditioning
- Bathroom with shower
- Satellite TV
- Mini bar
- Safety deposit box
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Ingnacio Agramonte 267 Habana Vieja, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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