- What's Included
Our OpinionThis hotel is okay, but not much character. Located just across the street from the National Ballet.
Where shall I start with my review?We've been very disappointed. It almost distroyed the positive impressions we collected during the three weeks we travelled around this marvellous country.During almost twenty days in mostly rural 'Casas Particulares' we booked our last two nights in 'Habana' City center in a very expensive hotel. But the Plaza was terrible. Nothing to whitewash. The sanitary facilities need a redevelopment. There are so many subjects to review. Or in other words:-Firstly we allocated a room (210 USD per night) we could hardly open the front door-The Bathroom was dirty-Shower (fizz) came off, couldn't be fixed on the wall-The whole light in the bathroom didn't work-The whole water supply (toilets incl.) didn't work during 16 hours. Happens? Okay, d'accord, sometimes things like that happen. Especially in Cuba. But DEAR MANAGEMENT: We made ourCheck-In at 3pm and no one gave us the information about that. We went out, came back: Same game - repeating.Our advice: Evite the Plaza, save your money and invest in one of the really good Restaurants and Cafés - and enjoy Havana!
Just returned from a two week stay at the beautiful Hotel Plaza and look forward to the next visit. My wife and I prefer older hotels with some character and this place has it.We enjoy lounging in the expansive lobby listening to the excellent music and having breakfast on the top floor while looking out over havana. the buffet is very good with everything I could desire and more.We were treated royally and any interaction with the staff was friendly and our minor concerns were immediately addressed.I find that if I treat the staff with respect rather than anger things go much better.If you should have a Problem the PR man Radabel will do his utmost to rectify things.We found him to be very professional and helpful.Thanks to all the front desk, maids, security, barstaff ,maids,waiters and musicians for once again making our stay so enjoyable and memorable.I get more hugs at the Plaza than I get all year in Canada. Can't wait till the next visit!
Before my trip, I asked many cubans friends about this hotel. They told me that was good. The hotel is good. I follow some recommendations from previous reviews. The staff is very friendly. They answer all my question. I got a room on the street in the 4th floor. BIG ONE. Remember is Cuba. The noice on the street is considerable. Then if you want silence get one inside facing the Patio. Breakfast was very good, and the view is great. The best about this hotel is its location. I wanted to be in Havana vieja for 5 days. i walked a lot. Very safe. INTERNET. This is the most difficult thing. If you get a card at the hotel is more expensive. IF you get a internet card outside, they are going to give you one for 1hour, but I think that they are only valid for 30 minutes. There are some points where you can buy the card directly. I recommend that if you speak Spanish. Other wise GOOD LUCK!
This hotel is located in the main square. But the city is so bit nothing is walking distance.We arrived to Havana without a hotel booked and walked in here and we were able to get a room, the rate was 187 cuc for 2 people including buffet breakfast on the roof which was nice and food was great! We were only there for one night.Our room was huge, dinning room with couches and tv, fridge and window air conditioner, and then the bed room had a king bed, tv, another window air conditioner with a enquire bathroom, very clean shower and nice warm white towels. We were out at night around to a few places but when we came home our room stunk like fire, the window air conditioner in the bedroom caught fire and the wall was black, and black Sparta and soot all over the bed, they promptly moved us to a smaller room but this was at 1:00am and we just needed a place to sleep now. Other hotels around this was were extremely expensive 600-800 cuc per night. I would stay here at the plaza again when in Havana but I will make sure the A/C is a bit newer. ;)
We had no advance booking for our last night in Cuba, so we had to look for a place to sleep. The other hotels in the area were fully booked and severely overprized (over 600 USD for one night!!). The "Plaza" is a charming building with a nice rooftop restaurant where they serve breakfast. The room was ok, although somewhat worn (especially the bath and the shower). Nevertheless, because of the central location and the moderate price (180 CUC/room) it was ok for the night
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 188 Rooms in 4 Storey building
- Restaurants (fee)
- Bars (fee)
- Souvenir shop (fee)
- Medical service (fee)
- Laundry (fee)
- 2 Twin beds
- Air -conditioning
- Bathroom with shower
- Satellite TV
- Mini bar
- Safety deposit box
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Ingnacio Agramonte 267 Habana Vieja, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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