Hotel ROC Presidente
- What's Included
OverviewIn the heart of Havana in the El Vedado area. Approximately 3 km from Old Havana; 130 km from the Varadero airport.
We stayed at the Presidente for 3 nights and first impressions were not good. We booked a triple room which was located at the far end of the building. First room the electricity had a short and the baggage assistant got an electric shock when he turned the lights on. The room also smelled. 2nd room offered had a severe toilet smell but the power worked. 3rd time lucky ended up with a double room and got an extra bed put in. This 3rd room was quite good as it didn't smell, no one suffered an electric shock and it had pool and sea views. Having said that there was no water pressure and no tv remote but the housemaid said she would borrow one from another room the next day.The GOOD: 3rd room, pool and surrounds, drinks on the verandah, house maid, food and beverage staff. Sleep quality.The BAD: Restaurant food, water pressure, general condition of the premises, reception manager and cost per night.Tip. Best shower for water pressure the pool side one Walk a block from the hotel for taxis (half price) cartel operating in front of the hotel Plenty of local restaurants along the sea front heading away from the old town direction.
IF you are ever looking for high quality food in Havana, which is typically very hard to find, the restaurant at the Hotel Presidente is the way to go. Definitely great food, and the head chef Philippe is absolutely charming. Wonderful food and great service.
We weren't quite sure what to expect with Havana-based hotels. After touring Hotel National, this is a lesser rate hotel on many levels. There are a few drawbacks and positives. Drawbacks: Food was mediocre, limited towels at the pool, staff was friendly, but not terribly helpful and there was a hole in our bathtub! Positives: Air conditioning was wonderful, wifi accessible from veranda, location. A few tips: Wifi is spotty (in general) $4 CUP/hr, Hair conditioner not provided, Safe is $2 CUP/day, After dinner drinks on the veranda are often accompanied by a live band/music (nice!)
This hotel was far better than I had expected it would be. I had a tenth floor room overlooking the sea, which was great. Those top floor rooms have especially nice windows. The room was spacious, clean, the housekeeper very nice. The basic feel of the hotel was good--lovely lobby, great swimming pool with lots of lounge chairs etc and a poolside bar for drinks and snacks, elevators worked, and for my room, the air conditioner worked perfectly. The Wi-Fi only works in the lobby. Friends who used it thought it was decent. Having a fridge in the room was great: you can keep your bottled water cold. (TIP: don't buy your water from the hotel bar, walk a tiny bit up a street and there's a Cuban market where you can get six liter sized bottles for $5 / 5 CUC. The hotel sells a small bottle for 2 CUCS.) The market is best not at lunch hour, when it's crowded with locals; it's also interesting just to see what it's like.)People are generally very nice, usually greeting with a smile. The front desk staff did not seem especially well informed about what is available locally, though. One other downside is that it does take a cab ride to get to most things. Vedado area has some cultural institutions, but Old Havana is where most of the sights are.The cabs outside the hotel will charge the equivalent of $10 to take you most places. If you walk a block or so up the Avenida de Los Presidentes, you'll find a taxi for half that.Within walking distance: the Azul Heron has music at night (at least on weekends, not sure about week days). It's part of the Writers Union complex. The Jazz Cafe is in a shopping center maybe a half mile away. There are more restaurants than you'd guess, but they are on side streets and you need to hunt them out a little.The free hotel breakfast is excellent--many choices, they'll make you an omelet to order. For other meals, it was often very slow and uneven. One time two of us ordered a pizza which simply never came... "I thought you were only thinking of ordering a pizza." The same dishes were different day to day. The hotel restaurant is charging higher prices for mediocre food. But: it is convenient! And having drinks on the terrace is pleasant. Good restaurants you can walk to near by: Razones is right around the corner. We went there a lot. Cuban food, very nice, not pricey. Havana Mediterranean is Cuba's first farm to table restaurant, and also has its own fishing boat. Support them! Idilio is delicious, huge servings. If you have a big group, especially, reservations are a good idea. You can usually get them earlier in the day or the day before just fine.The best meal I had in Havana by far was a cab ride: Palador de Mercaderes. This one's expensive, but it stands up to any restaurant I've gone to anywhere. My tuna loin was fantastic. My friend had the Vieja Ropa, which they make with lamb, and said it was the best lamb stew he'd ever had in his life. Plus, it's in the mansion the owner's family used to live in, so you get to see a restored house from the inside. Beautiful architecture. The owner is a young man with real pride in what he's made, well worth supporting. We went there as walk-ins for lunch.Hotel drawbacks: many people in our group experienced some trouble or other with a toilet. Mine was fixed quickly. I don't think water pressure is good anywhere in Havana, and once there was no water in my sink for a little while--but the shower still worked fine. If you expect big fluffy hotel towels, you won't find them. But I usually had at least one big one, they're just a bit on the stiff, older side. I don't mind that at all. It's Havana, not New York. Some days I was given a floor mat, some days I wasn't. (But I still loved my housekeeper. Maybe they had no floor mats to give her to give us...)There will be shampoo and conditioner and body lotion amenities for you to use, you don't have to bring your own.
This hotel was very nice! The staff were very accommodating! The breakfasts were great! Had some problems with air conditioning and it was never fixed! Slept quite uncomfortably. Overall it was a great hotel!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 158 Rooms
- 1 Pool
- 3 Restaurants
- 2 Bars
- Internet access (fee)
- Car Rental Desk
- Laundry service
- Tour Desk
- Currency Exchange
- Massage (fee)
- Medical Services (fee)
- 1 Queen or 2 Double beds
- Mini Fridge
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Satellite TV
- Maximum Occupancy 3
Resort Location Map
Hotel ROC PresidenteHavana,Cuba
- Hotel Contacts
- Extra Info
C/ Calzada 110 Esquina Avda de los Presidentes Plaza de la Revolución, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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