Hotel ROC Presidente
- What's Included
OverviewIn the heart of Havana in the El Vedado area. Approximately 3 km from Old Havana; 130 km from the Varadero airport.
I will keep this short as it doesn't need a long explanation. DO NOT stay at this hotel. the food is so bad the thought of it puts me off eating. Nothing is nice about this hotel. I travel a lot and I have standards, which this hotel doesn't. We were moved after one night.
This hotel was probably great in it's day but is suffering from lack of maintenance. All the people in our group had stories of things broken and reporting the problem got no response. After taking showers we heard a crash and the ceiling tile was in the tub. We reported it but no one even came up to remove the debris!
I've given this hotel 4 stars because I really liked the atmosphere. My friend thought it merited 3 stars. To be fair it really is a 3.5 star hotel. TripAdvisor - how about allowing half stars?I would use this hotel again if I were to have another stay in the New Havana area but I think I would like to be in Old Havana the next time. Pros- 20-30 mins from the airport- Good sized, clean room with fairly modern decor- Liked the hygiene seal on the toilet - Good water pressure for a hot power shower - Own brand toiletries always a good touch- Friendly staff- Relaxed and social atmosphere- Loved the poolside dining - attractive pool area- Breakfast buffet was included- 24 hr barCons- Hotel is opposite a school- Not walking distance from Old Havana- No free reliable WIFI but that seemed to be a country-wide problem- No coffee making facility- No complimentary water- No iron in the room- Bathroom repair works weren't well done; tiles were mismatched, there was no fixed shower head and not sure what was happening with the bathroom ceiling- Slightly mouldy smell- While there was a wide choice at breakfast, it was average with the juice quite watered down- While the hotel had good bones, it was a bit run down and in need of an overhaul N
This hotel is located near the malecon (waterfront seawall, promenade) in what was once an upscale neighborhood (now rather gritty). There is a considerable walk to old Havana, taking a taxi is preferable. The hotel itself seemed clean and comfortable and well maintained, the air conditioning was excellent. There is a very nice lounge and bar in the lobby with entertainment on the verandah at night. The quality of the food at the buffet was poor.
The roc presidenten hotel is has Its charm but a serious need some . Some corridors smells really old mould and if you are sensitive or having any kind of allergy I do recommend you to increase your medication. The pool area the sun is only in the afternoons. The sun beds are not taken care. An incident in the bar one night made me little disappointed how the hotel treats their paying customers compared to local visiting people. The night manager was afraid of complications with the local some kind of manager instead for taking care of me as paying hotel guest The hotel needs some training to even come close to 4 stars again..
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 158 Rooms
- 1 Pool
- 3 Restaurants
- 2 Bars
- Internet access (fee)
- Car Rental Desk
- Laundry service
- Tour Desk
- Currency Exchange
- Massage (fee)
- Medical Services (fee)
- 1 Queen or 2 Double beds
- Mini Fridge
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Satellite TV
- Maximum Occupancy 3
Resort Location Map
Hotel ROC PresidenteHavana,Cuba
- Hotel Contacts
- Extra Info
C/ Calzada 110 Esquina Avda de los Presidentes Plaza de la Revolución, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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