Hotel ROC Presidente
- What's Included
OverviewIn the heart of Havana in the El Vedado area. Approximately 3 km from Old Havana; 130 km from the Varadero airport.
This hotel does it's best. We booked B&B in the hotel. The rooms (we were in 2 of them) are in great need of upgrade. The view from the 1st room was of very poor people living in broken down slum buildings. We felt so sad for them.The shower didn't work & the fridge door didn't close properly. The toilet did not flush which is common in Cuba. We asked & got a change of room the next day. This room had a nice view of the pool area & also the sea. It was somewhat quieter too because it was on a higher floor of the hotel. There should be more computers. We gave up waiting for one during our stay. The reception & outside seating area are nice. The breakfast is good & has something for everyone. We had an evening dinner which was nice too. Loads of taxis wait at the side of the hotel to whisk visitors to old Havana. We did have a strange encounter with one of the doormen. He asked us to visit his "brother's restaurant". This in itself was not a problem but when we went there we felt uncomfortable because it was located in a high tower housing building so we decided not to go. When we came back to eat at the hotel he was downright nasty! We ignored his disapproving looks over our 3 day stay. The lifts are always full during the day & they really should have more. If we visit Havana again we would try to book a hotel nearer old Havana.
Rated it 4 stars based upon Cuban standards. Once an old grande damn - but definitely showing its age. Room was clean upon arrival. Lily, our chambermaid, was a delight but not everything was cleaned everyday as you would expect at most higher-end hotels. All of the staff (except at breakfast) were very friendly and helpful. Breakfast buffet was surprisingly good but the wait staff was just OK. Don't get the breakfast coffee - but get real Cuban coffee from the next door bar. Never ate in the hotel restaurant - not with all of the very good restaurants in the city.
This hotel is located in a quite area 15 mins from old Havana. The hotel itself needs an overall upgrade on the interior. There is no free Wi-Fi, you will need to purchase a Wi-Fi card. The food and service is mediocre. I think being from the US I am just not custom to their level of customer service. Also make sure when you book this hotel you get breakfast and dinner included, it will be helpful especially if you've never been to Cuba.
We stayed there at the start and end of a pre-arranged tour. Classic older hotel with a few kinks in the well worn structure. 6 people plus luggage overloaded the elevator (posted limit was 10) and put it out of commission for the rest of the evening. The toilet stool in our room the 1st night leaked just enough to make the floor damp. The housekeeping staff's solution was to provide extra towels to soak up the water. On the positive side, the hotel sells the necessary internet access cards without additional fees. (Buy more hours than you think you will need.) And offers reliable internet access in the lobby so you can check in with family that you have arrived safely. The breakfast buffet was large with a good selection. The motel is located near the Malecon and a nice view of the harbor.
Hotel Roc Presidente was a great stay in that part of the city. It is not far from the walk along the water(The Malecon), within walking distance of the jazz clubs and nightlife, and a short taxi ride ($8-10) from Old Havana. Rooms were clean and in good shape all things considered. We had two different stays in our week visit, the first room the shower pressure was great, the second room, not so much. (our friends had the opposite experience) The wifi was good, and we bought 1 hour cards at the desk for $2CUC. The bar and restaurant downstairs had everything we needed, and we enjoyed the coffee and mixed drinks throughout the week on the patio. We also enjoyed afternoon snacks at the pool bar. We definitely would suggest getting coffee from the bar instead of the buffet breakfast. All in all, a nice stay in Havana.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 158 Rooms
- 1 Pool
- 3 Restaurants
- 2 Bars
- Internet access (fee)
- Car Rental Desk
- Laundry service
- Tour Desk
- Currency Exchange
- Massage (fee)
- Medical Services (fee)
- 1 Queen or 2 Double beds
- Mini Fridge
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Satellite TV
- Maximum Occupancy 3
Resort Location Map
Hotel ROC PresidenteHavana,Cuba
- Hotel Contacts
- Extra Info
C/ Calzada 110 Esquina Avda de los Presidentes Plaza de la Revolución, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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