Hotel ROC Presidente
- What's Included
OverviewIn the heart of Havana in the El Vedado area. Approximately 3 km from Old Havana; 130 km from the Varadero airport.
In January 2017, my friends and I spent four weeks in Havana. We enjoyed breakfast and dinner each day in the Salon Miramar buffet restaurant at Hotel Presidente, Havana. We were made most welcome by the management and staff. The dining room was spacious and bright and overlooked the pool terrace where meals could also be enjoyed. The dining room staff were most pleasant and obliging and provided very good service. The meals were excellent with a wide variety of tasty options for the different courses. Dishes were replenished efficiently as needed and service at the grille was prompt I am looking forward very much to a return visit in January, 2018. Basil Boardman
This is a wonderful, old Cuban style Hotel, which means a slow elevator, dim room lights, sporadic air-conditioning, tepid water in the shower, and the nicest Hotel staff you could ask for, plus a lobby full of foreign tourists. You've got to love it. Our room was spotless and a good size for two, and the beds and linens were immaculate. The morning buffet is a wonder to behold with so much food! A chef prepares fresh eggs anyway you like them, and the selection was almost endless. Something for everyone and presented in a lovely, professional manner. The wait staff couldn't have been more cordial. Every night there is a Cuban combo on the outdoor patio which is delightful. The pool setup is beautiful although the pool is not heated. Although this Hotel is located just blocks from the re-opened Malecon, it's not a great location for touring Old Havana. Cabs, old cars, and Coco-Taxis are at the ready to take you anywhere you want. Our last night we stayed up on the 9th floor and the windows opened to show us the entire city. Fabulous!
We stayed here just last week and we weren’t disappointed. This isn’t a 5 star hotel (like I think the Melia Cohiba is), and does need some updating. The first part of our trip we were on the 8th floor and the room was just okay. Beds were comfortable enough and the air conditioning worked well (which is a godsend on some days in Havana). The last three nights we were upgraded to the 9th floor, corner room with even better air conditioning (frankly at times we had to turn it down a bit as the room was a bit too cold). The latter room had a nice venting window in the bathroom and the main bedroom had better windows that let more light in. Both rooms had a mini fridge but we didn’t use this amenity. Shower in the first room had a weak stream but upgraded room stream was powerful plus it also had a bidet.Staff here were generally pretty good. Security was omnipresent, neatly dressed and pleasant. Bar staff and restaurant staff also were quite good. Especially the guy who made the omelettes each morning. Delicious breakfast buffet with a lot to chooose from and dinner was decent. You wouldn’t necessarily spot it, but they had free champagne with breakfast everyday if you know where to find it (pour it yourself).There is a little convenience store (“Tienda”) next to the pool bar and the lady there was so friendly and helpful...bought some mosquito spray, t-shirt, rum - prices all reasonable.Pool looked inviting and was kept sparkling clean, though few seemed interested in a swim.Wifi which is kind of a big thing for us to keep in touch with friends/family was a bit inconsistent. Best signal is in the lobby. You have to buy wifi cards for 2 CUC for 1 hour of time but the front desk is sometimes out of stock. I started buying 5 at a time so I wouldn’t run out. Only the last day of our stay the wifi was offline. The rest of the time it was about 1-2Mb download and somewhat less upload speeds.The wifi cards, though, can be used anywhere you see a signal in all of the country (only one wifi provider as you might imagine).There aren’t many outlets in the rooms (end up unplugging a lamp for example) and most were all 220 volts (all of our modern tech chargers required no adapters).The location is pretty good as you can walk right up to the Malecon and walk along the sea wall (the area was closed for the first 2-3 days because of hurricane Irma damage).It’s only about a 10-15 minute taxi ride to old Havana. Not that much to see around the hotel itself but walkable if you want to explore the surrounding neighborhood.We did walk to Melia Cohiba hotel which took us about 25 minutes. Beautiful place, nice to get a drink at the bar and some more upscale shopping, including a cigar store.Overall, the Presidente is a solid 4/5 - wouldn’t be perhaps in the US, but I think by Cuban standards it is. Plus it is an elegant beauty, even if it needed some updating.
First 2 nights I stayed on the 4th floor. Room was with mold on the walls, light bulbs were hanging out of the lanterns, tiles broken and the quality of mattress was very low. After complaining I was moved on the 10th with sea view and none of the above. Again the quality of mattress again was low. Both rooms were clean and house keeping was adequate. The restaurants were good enough and breakfast was an easy 4 star kind for this part of the world. Last but not least of course the Internet was only on an hourly paid scratch card with a very annoying login system which most of the times didn't work properly. The Cuban state naturally blocks many sites/apps like viber, skype etc and the use of vpn is imperative. Hotel was evacuated during Irma hurricane...as non safe but I have no knowledge of the aftermath regarding the hotel.
This hotel is a mixture of good and not so good. The staff is top level and the hotel clean and comfortable. The room was comfortable and clean but there was mold growing in the shower. Also the air conditioner leaked from the ceiling into the room. After several attempts and two days they finally got it to stop. The staff is top notch and on pare with any 5 star hotel I have been in around the world. The hotel was quite. All and all a pretty good place to stay
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 158 Rooms
- 1 Pool
- 3 Restaurants
- 2 Bars
- Internet access (fee)
- Car Rental Desk
- Laundry service
- Tour Desk
- Currency Exchange
- Massage (fee)
- Medical Services (fee)
- 1 Queen or 2 Double beds
- Mini Fridge
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Satellite TV
- Maximum Occupancy 3
Resort Location Map
Hotel ROC PresidenteHavana,Cuba
- Hotel Contacts
- Extra Info
C/ Calzada 110 Esquina Avda de los Presidentes Plaza de la Revolución, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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