Hotel ROC Presidente
- What's Included
OverviewIn the heart of Havana in the El Vedado area. Approximately 3 km from Old Havana; 130 km from the Varadero airport.
The hotel is conveniently close to old Havana. It has a functioning swimming pool. It has Wifi internet in the lobby and some rooms, but not all. We noticed two restaurants. Both seem to be decent. The carpets in some areas have a bit of an odor. The safe in the room did not function. Apparently this required a fee. Compared to the conditions of the rooms and public areas, we felt the price was exaggerated and not matching the published rating of the hotel.
Stayed here for 3 nights as the beginning of our honeymoon in La Habana. First impressions were very grand, lovely lobby full of history and greeted to the sounds of ivory tinkling away to classic songs. Rooms however are definitely not equalling the standard of the lobby, VERY dated which I guess adds to the culture of La Habana however the view over the city is stunning.Very low and not the most comfortable beds, 1 clean bath towel the other had holes and stains. When complained the maid changed our bath towels for hand towels and that's all we had for the entire stay. Other issues is that the internet is 2 CUC per hour and only accessible on ground floor. Safe in room is also charged at 2 CUC per day so 6 CUC for our stay...Shower is a hand held one as no clasp on the wall to hold for you.AC in room was a bit weakPool bar is nice, not the cheapest but decent food and drink, the day we decided to use the pool we were told that the hotel had a problem with the laundry company and there were no pool towels for us to use and as we only had hand towels in the room we had to use the sun to dry off. Never tried the restaurant, but menu looked nice, we preferred to venture out. Most of the staff are helpful and courteous especially an absolute gentleman in security named Edilberto. This man was especially kind and friendly and would go out of his way to talk to guests and help anyone. A real star that does need to be commended on his attitude. Other staff aren't as polite or helpful but meh we tried to spend as much of our time out and about in the city. Definitely curb your expectations and you will be fine!
Lovely traditional hotel in a residential neighborhood about a block from the ocean.Very hospitable and courteous staff.A nice restaurant, and you can also enjoy a coffee in the morning or mojito in the evening on the verandah - and make sure to say hello to my friend Ivan while there.
Don't be fooled by the fancy look of the hotel. The food and service here is appalling. Out of all the places we ate at in Havana, hotel presidente was the most overpriced and the worst tasting. It was dead quiet at 2pm in the pool areas and We ordered 2 mojitos and some food. 15 mins had passed and we still hadn't received our drinks. The bar women was just sitting there chatting away to a co worker. 5 mins after I observed this she started making them. (A whole 20 mins after we first ordered them) to make matters worse, they were terrible. So watered down and almost no alcohol. The worst part is they were double the price then what you'd pay anywhere elSe in Havana. Another 20 mins later and our food hadn't arrived. So now 40-45 mins since we ordered and there was only one other couple waiting. Hopeless!!! When it arrived, it was foul!! We didn't even finish it......DO NOT EAT HERE
This hotel has history, and with that history comes its charms. Everything works, but there are kinks. It has been maintained, and somethings however are slow to kick especially the AC.We have many beautiful crown moldings rich woods line most parts of the building. The staff is professional, the whole place harkens back to when this was a playground for old hollywood and rum running mobsters. It is central enough to most places. If you curb your expectations, your experience will be comparable to a stay in most older hotels, the quirks are part of the charms. While in Havana, PLEASE ENJOY THE COFFEE, I had the best cups of coffee there ever, (the ROC was good) but Havana, my god you know coffee!!! so try some anywhere you can) be it Americano, cappucino, espresso, café con leche, whatever ... mmmmmmmmm
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 158 Rooms
- 1 Pool
- 3 Restaurants
- 2 Bars
- Internet access (fee)
- Car Rental Desk
- Laundry service
- Tour Desk
- Currency Exchange
- Massage (fee)
- Medical Services (fee)
- 1 Queen or 2 Double beds
- Mini Fridge
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Satellite TV
- Maximum Occupancy 3
Resort Location Map
Hotel ROC PresidenteHavana,Cuba
- Hotel Contacts
- Extra Info
C/ Calzada 110 Esquina Avda de los Presidentes Plaza de la Revolución, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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