- What's Included
Room clean and comfortable. We were on inner courtyard 3 rd floor- no view but also no noise and we were not in room in day so not a problem. Bathroom had plenty soap shampoo etc and good size but water pressure is not strong ( takes quite a bit of time to rinse hairWatch out all credit card transactions charged extra 3 %Breakfast looks ok but all stone cold even when it comes straight from kitchen but happy with toastDidn't eat any meals thereConcierge who sits at left hand side of front desk is fantasticLady who does tickets in office at front of reception comes across rather unhelpful but she did sort everything we asked forHotel worked well for us door staff were either very good at arranging taxis at fair price or tried to overcharge. Taxi to airport is fixed at 24 Cuban peso so when doorman says yes here is taxi 30 peso I just say 24 and its quickly corrected. Shame as we would have given tip to take it to 30 but not when someone tries it onAll ratings are for a Cuba standard and not comparing to an upscale western onePool good but coldGive yourself time when you leave as they will wish to check your room and minibar before letting you go!It was a great and easy spot for visiting old town, just walked evrywhere
Great, central location.Great atmosphere.Cracking mojito along with everything else. A welcome break from homogeneous chain hotels in a country that breaks the mould anyway...(Sigh - I have to add more characters....)Fish. Bicycle. Patella....... Mojito?
This hotel is right in Constitution square by the Capitol which is based on Washington DC. Although there was rather a dingy reception area the bedroom was large and bright. The bed was wide and comfortable and both the bedroom and bath room were well fitted out with bath robes and slippers as well as a good range of toiletries. Moderate problem was the plumbing in that you had to wait ages for the hot water to come in the shower or basin and the pressure in the shower and the bath was slow. There was a large bath tub and an enormous separate walk in shower almost like a wet room. There was free wiFi but you had to logon every time. It was a pity they thought you would steal the hangers. These are minor niggles however as all the staff were helpful and the breakfasts were fine.
We were very pleasantly surprised by the Saratoga. It is a superb hotel; everything works, the location is next to Old Havana, the staff were friendly and helpful, the mezzanine bar serves great drinks and wonderful cigars, the rooftop pool is a fun way to watch the sun set over the Havana skyline.. There is some street noise that leaks through to the rooms, so ask for the highest room available facing the park across the street. The breakfasts were very good and were included with the room.
Lovely hotel, very central. Not sure about previous comments about staff etc as we've encountered no problems at all. In fact staff have been very courteous and friendly. Be sure to bring a cardigan as the air conditioning throughout is quite cool. Rooftop area amazing with views over Havana. Breakfast buffet, lovely choice. Hot options or cold continental options. Cereal, various juices and eggs cooked to order, just how you want them. Huge patio room, very comfortable bed, no view to speak of, but the amount of time you spend in your room, it didn't bother us. After all, we're here to see Havana, not the inside of a hotel room. Overall a very pleasant stay and would return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 96 rooms
- 1 Buffet & 2 a la carte restaurants
- 3 Bars
- Rooftop pool
- Fitness facilities
- Business centre (fee)
- Meeting rooms (fee)
- Wireless Internet access (fee)
- 24hr Room service (fee)
- Laundry service (fee)
- 1 King bed
- Safety deposit box (fee)
- Hair dryer
- Satellite TV
- Internet access (fee)
- Mini-bar (fee)
- Max occupants 3 persons
- Rooms with Double beds available on a request basis only, (based on availability upon check-in)
- DVD player
- Express check-in / check-out
- Express laundry service (fee)
- 24hr Room service (fee)
- Max occupants 3 persons
Resort Location Map
- Hotel Contacts
- Extra Info
Prado 603 esquina Dragones Old Havana, Havana 10200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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