- What's Included
Rooms are comparable to a 3 star hotel in the states, however hotel does have a pretty cool rooftop pool which has a nice view of Havana. Notwithstanding, not really many alternatives, and hotel even comes with wifi.
The place is a typical cuban hotel very close to Habana's center.If you can afford it, it is a great pleace to stay because it keeps its ancient and charming atmosphere while enjoying all the amenities of a modern and comfortable hotel (compared to the recent Manzana Hotel, which does not feel cuban at all).The swimming pool on the roof top is great.Your are very well situated: close to Habana Vieja, 2 minutes by foot from Parque Central.
I enjoyed my stay here. Very well located and pleasant staff. Whilst a bit on the old side the hotel is fairly well maintained with an old world charm about it. The breakfast is adequate. The rooftop pool and bar is a bonus. I would stay here again on a return trip to Cuba.
Ok so we arrived just after hurricane Irma so we forgave a lot on first night -however CUstomer service was non existentCheck in the girl was rude -we asked for water were told we had to buy it despite being told and advertised we had complimentary water and cocktail-we never saw that cocktailLocation not nearly as good as iborestar or the amazing Gran Hotel MAnzana which is where we would choose to stayRooms stunk of cigarette and cigars _air conditioner really didn't work , pillows were awful bathroom okRestaurant service was just awful -pool service the worst everDo yourself a favour and check in elsewhere this is not the no 1 hotel as advertised the pictures lie
My husband and I stayed at the Saratoga with our 1 year old baby for 5 nights last week. We had a great time. Hotel is very charming, quaint and beautifully decorated. Location is perfect. Staff was friendly and helpful and check in was easy. I don't think it's great value for money but Havana is very overpriced anyway. The mezzanine bar was great and the rooftop pool was all we needed after a day out exploring the hot streets of Havana. Breakfast was not included and they charged 24 CUC per person if I'm not mistaken. That was a huge let down. Instead we would have breakfast in one of the many cafes in town and never spent more than 15CUC for both of us. After 5 nights we then left and moved to Varadero where we caught Hurricane Irma which turned everything into chaos. We got our flights back home cancelled for 3 days and we then came back to Havana only to find every single hotel in town fully booked or closed because of damages post-Irma. So, for our surprise Saratoga had a room available and welcomed us very well again one more time. A few days after the hurricane and most parts of Old Havana still suffered without electricity, water or internet but we had no issues whatsoever. So overall, I highly recommend this hotel and would gladly come back in the future.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 96 rooms
- 1 Buffet & 2 a la carte restaurants
- 3 Bars
- Rooftop pool
- Fitness facilities
- Business centre (fee)
- Meeting rooms (fee)
- Wireless Internet access (fee)
- 24hr Room service (fee)
- Laundry service (fee)
- 1 King bed
- Safety deposit box (fee)
- Hair dryer
- Satellite TV
- Internet access (fee)
- Mini-bar (fee)
- Max occupants 3 persons
- Rooms with Double beds available on a request basis only, (based on availability upon check-in)
- DVD player
- Express check-in / check-out
- Express laundry service (fee)
- 24hr Room service (fee)
- Max occupants 3 persons
Resort Location Map
- Hotel Contacts
- Extra Info
Prado 603 esquina Dragones Old Havana, Havana 10200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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