- What's Included
Perfect place to smoke a cigar in good company. Great service, decent wifi coverage, good A/C (not too cold). Celebrities abound and the paparazzis are nowhere to be found!Especially during the Habanos Festival.
We upgraded to this hotel whilst on the island, it is supposedly the best hotel in Havana but, given that we had enjoyed 4 nights in the Iberostar in Trinidad we found it a bit of a disappointment. The room was spacious and clean as was the well-equipped bathroom although some areas of the huge walk in shower cubicle could have done with a good scrub as black mould was evident. The staff let this hotel down in our opinion, they all looked shabby and nobody was overly pleasant, a simple good morning or hello makes all the difference. The only welcome we received was from the door staff who were very helpful and polite. In fairness we did find we were constantly comparing it to the Iberostar and it couldn't come close. Still we enjoyed our stay and it was within easy access to everything we wanted to see and do.
The hotel is very well situated and we were glad to have reserved a Deluxe Patio room on the 7th floor. These are the rooms which look into the courtyard of the hotel (Deluxe Patio) and are non-smoking (7th floor). We therefore cannot share the comments of noisy rooms made by other travellers on this site. We arrived at 8.30pm and went straight to the top to have a meal at the Mirador restaurant. We were the only guests and in the aftermath really regretted to have spent the time there. The food was cold, badly cooked and expensive. There are lots of other much better opportunities to eat outside the hotel. Next morning, we had breakfast. We stayed four nights and the breakfast was one of the highlights. Efficient service, very friendly, good quality. Try the Cuban cakes. The omelettes were wonderfully prepared. It is also a wonderful experience to enjoy a drink at the bar after dinner. In the evening, we had to change money into CUC, the convertible currency of Cuba. You should notice that the hotel only changes CAD, GBP, EUR and USD. Our travel agent told us that it is no problem to change CHF - but they did not accept it (as one of the only places we experienced). They sent us to the Iberostar Parque Central four blocks down the road, but Iberostar only changes for hotel guests. When we came back, we were treated in a very unfriendly way by the front staff. The manager whom we asked for only spoke Spanish (later in the bar, he spoke English...). Last but not least, Iberostar made an exception and we were back to them to change CHF into CUC which then worked. Overall, we had a good, but also a mixed experience at the Saratoga, in particular for this price. We would probably prefer to stay at the Iberostar Parque Central the next time we are in Havana.
First class hotel. Had front view suite. With old wooden shutter doors. Great experience like going back in time, noise from the roads just has it should be. Very clean loved every minute of it. Roof top pool brilliant. Main bar area perfect with panio playing in the back ground. Great views from pool. Loved this hotel. 5 star from me
Our first few nights in Cuba spent at this hotel. Essentially it is fine and as expected but very expensive. Our room was at the front on the fifth floor, but with no double glazing very noisy all the time as it fronts a very busy road. There seems to be no limit on how much hooting of car horns is allowed 24 hours a day. The very vast majority of cars in Cuba churn out vast quantities of toxic diesel fumes which even manage to permeate a fifth floor room via the closed flimsy windows. The hotel should invest some of the £500 to £600 a night they charge in double glazing. Decent food for Cuba and a good sensibly priced wine list. Well situated for central Havana and pleasant roof top pool and bar.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 96 rooms
- 1 Buffet & 2 a la carte restaurants
- 3 Bars
- Rooftop pool
- Fitness facilities
- Business centre (fee)
- Meeting rooms (fee)
- Wireless Internet access (fee)
- 24hr Room service (fee)
- Laundry service (fee)
- 1 King bed
- Safety deposit box (fee)
- Hair dryer
- Satellite TV
- Internet access (fee)
- Mini-bar (fee)
- Max occupants 3 persons
- Rooms with Double beds available on a request basis only, (based on availability upon check-in)
- DVD player
- Express check-in / check-out
- Express laundry service (fee)
- 24hr Room service (fee)
- Max occupants 3 persons
Resort Location Map
- Hotel Contacts
- Extra Info
Prado 603 esquina Dragones Old Havana, Havana 10200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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