- What's Included
Stay Dates: May 21 - 28, 2017.First professional hotel team member we met:Marcelo (Wore an Orange Vest) recommended "Sociedad Cultural Rosalia de Castro Music Hall" A+++ show we felt at ease working him to plan all our tours by classic car.First Meal:Mezzanine Bar which is open 24 hours a day, excellent bar and excellent menu with a dishes both local and familiar.Remainder of 7 night stay:The roof top pool is a large as the pictures one sees but the pictures do not due the views justice. The attention and cleanliness at the roof top pool is superior and second to none in the city. The breakfast buffet had every food option you could desire on a vacation and the staff was fine dining attentive which is touch due to their experience.Hotel Gran Manzana opened the week we were there and while the new hotel has a Las Vegas Luxury décor the staff was not as experienced as the pleasant staff at Hotel Saratoga.My only improvement recommendation to the Senior Management of the Hotel Saratoga would be to renovated the bathrooms in the basement of the restaurant, the bathrooms of the mezzanine and the bathrooms of the roof top pool - they are more than adequate however if they were used by discerning guests I believe they could be improved to bring up that category of ones stay on property.My girlfriend (Y. Tijerino) and I, plan on returning in the coming year and finally do not hesitate at recommending Hotel Saratoga and their hotel team members to anyone looking for a 5 star experience in Havana, Cuba.
We had a great stay at this hotel. It is very comfortable and has a great location in Old Town Havana. We loved it's easy location. It has a nice Mezzanine Bar open round the clock that we used frequently.Breakfast buffet in the morning is generous and has a hot breakfast included.We had two rooms here as we stayed with our teenage daughters...would strongly recommend it to anyone!It is also a pretty good place to change currency!
We stayed at this hotel for 3 nights while visiting Havana. Many friends told me not to expect much from Cuban hotels but i have to say that this hotel certainly delivered. The rooms are a very good size and the bathrooms were great. There are great little touches, such as scented bath salts, aftershave etc. Also, the maid manages amazing shapes out of towels (I loved the elephant!). The breakfast was also quite good (although the service for breakfast was slow and the least friendly). The bar on the other side had great stuff and they were very friendly. Also, Mario, the pianist, was amazing and played songs upon request (and he knows the stories behind these pieces which are incredibly interesting). I think my only few comments were that our room was on the second floor and facing the courtyard - it was not possible to open the window which was a bit of a shame - nice to listen to the piano!) and also because of its location (overlooking the bar) it has been quite noisy (I am not sure whether it was furniture from the bar or other rooms being moved but it sounded like it was right next to me). However, overall a great hotel which i am sure will get even better over time. If you are a guest, don't forget to visit the roof top pool!
We didn't stay at the Saratoga but got married in Havana and used their rooftop area to hold our wedding ceremony. It was a lovely setting and the service they provided was very good and we were very pleased with how it went. Generally the hotel looked very nice and I would consider staying here although it did lack the authentic charm of old Havana.Our wedding was part organised by a company called San Cristobal UK t/a Old Havana which would have been an absolute disaster had it not been for the assertiveness of myself and my best man , this company arrange and hire the venues for weddings in Havana and are nothing to do with the Saratoga.If you are thinking of having your wedding here I would contact the Saratoga direct.
Great hotel in Havana. We stayed in Sacrotel Caribbean for a night and checked into Saratoga. Great choice! Clean room with an abundance of amenities. Free wifi, A/C, rooftop pool, good gym, good restaurant and bar. Only downside is I wish breakfast wasn't so expensive in the morning.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 96 rooms
- 1 Buffet & 2 a la carte restaurants
- 3 Bars
- Rooftop pool
- Fitness facilities
- Business centre (fee)
- Meeting rooms (fee)
- Wireless Internet access (fee)
- 24hr Room service (fee)
- Laundry service (fee)
- 1 King bed
- Safety deposit box (fee)
- Hair dryer
- Satellite TV
- Internet access (fee)
- Mini-bar (fee)
- Max occupants 3 persons
- Rooms with Double beds available on a request basis only, (based on availability upon check-in)
- DVD player
- Express check-in / check-out
- Express laundry service (fee)
- 24hr Room service (fee)
- Max occupants 3 persons
Resort Location Map
- Hotel Contacts
- Extra Info
Prado 603 esquina Dragones Old Havana, Havana 10200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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