- What's Included
I can definitely recommend this hotel. Walking distance from many tourist attractions, bars and restaurants. Great breakfast, friendly staff. Clean rooms with all amenities. Wifi working in certain areas. The rooms looking out on the central court yard could be noisy late at night
A word of warning... don't go to Havana expecting the earth - accept the city for what it has been through (and continues to endure) and you won't be disappointed. Those who complain about things that don't work or the noise of the traffic really are missing the whole point about Havana... it is a vibrant city trapped in a time warp and I don't believe there is anywhere else like it on this planet! In that context, the Hotel Saratoga is a classical jewel preserved against adversity for us to enjoy. Our room was large and beautifully decorated, the bed was a king and very comfortable and the bathroom was sumptuous. Yes, one or two things didn't work but they are not worth mentioning! Our room was on the 6th floor which gave us a spectacular view of the city.The hotel staff were all very friendly and welcoming, although service can be a little hit and miss on occasions - what else would you expect in Havana? The Mezzanine Bar is beautiful - Art Deco style, tall atrium, resident pianist in the evening - and the drinks excellent... best caipirinha I've had outside Brazil! The rooftop pool and bar are splendid and afford a wonderful view of the city. The pool is unheated but was a perfect temperature to cool off from the heat of the city. We enjoyed a very good club sandwich there.Breakfast is served in the main restaurant on the ground floor... another beautiful room and the breakfast was good - a generous buffet as well as all sorts of dishes cooked to order - but was a bit pricey at $27.50, as others have mentioned.Overall, this was a wonderful place to stay and experience in Old Havana.
This was the one place I wanted to visit.. I wanted to have drinks and eat at the rooftop but they did not let us in. My stars are based on that.. I had requested information via trip advisor asking if we would let in even if we were staying there and I got a reply back from a person saying they were the manager and he said yes... once we got there they said that they are only letting the hotel guests up there and that we could not even go up to see it. Very disappointing but I came to find out on our trip that a lot of places have the right to do that and there's no point in arguing about it.. it's not like Los Angeles.
The Hotel Saratoga in Havana is beautifully positioned between the old and older parts of town. It has an impressive facade and is even more luxurious inside. When I say luxurious I mean more classically decorated. It's kept an almost decadent styling befitting a Havana of the 1950's.Reception was welcoming and friendly and made things as easy as possible for us to check in. Cash can be exchanged at reception and this too, was simple and effective.The rooms are large and well kept, with a decent bathroom and lounge area as well as a very comfortable bed!We were lucky enough to be facing the road in the 6th floor and while this did mean that we were never far away from traffic noise, it made the experience all the more engagingWe had a fantastic view of the park in front of the hotel and the spectacular presidential palace just to one side. Sadly they are doing a lot of work on this government building and it was closed and wrapped in scaffolding. Although even this didn't detract from the splendour of the building and its architecture.There's a simply spectacular view of Havana (270 degrees) from the rooftop pool and bar and if you stay at the hotel you must see it. There's also a rather elegant bar on the Mezzanine floor that serves food and drink throughout the day. I loved the fact that the large Grandfather block in this bar was permanently showing the time of 5 o'clock... I get the feeling this want by accident either... The staff were all friendly, helpful and attentive and we were made to feel welcome and at ease throughout our stay.We dined in the hotel restuarant one evening and the starters were lovely, the pasta main dishes sadly rather bland. Do make certain you check your bill too as there were inconsistencies on the wine pricing on ours. It was rectified quickly but shouldn't have happened at all really, it wasn't busy in the restuarant You may have been told that food in Havana is a tad bland and it's a shame to say that's probably true.... it isn't somewhere to go for a gastronomic delight in my opinion Overall we really enjoyed our stay at The Saratoga and should we venture back to Havana, I would certainly look to stay there again.
This is a great location. Nice comfortable rooms. Friendly staff. Nice rooftop pool and bar as well as mezzanine lounge area. However, one must remember that this country is very new to American tourist industry. If your expectations are a Four Seasons, Ritz, or Penninsula...you will be disappointed. Nevertheless...it does have all the amenities that will make your stay very comfortable.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 96 rooms
- 1 Buffet & 2 a la carte restaurants
- 3 Bars
- Rooftop pool
- Fitness facilities
- Business centre (fee)
- Meeting rooms (fee)
- Wireless Internet access (fee)
- 24hr Room service (fee)
- Laundry service (fee)
- 1 King bed
- Safety deposit box (fee)
- Hair dryer
- Satellite TV
- Internet access (fee)
- Mini-bar (fee)
- Max occupants 3 persons
- Rooms with Double beds available on a request basis only, (based on availability upon check-in)
- DVD player
- Express check-in / check-out
- Express laundry service (fee)
- 24hr Room service (fee)
- Max occupants 3 persons
Resort Location Map
- Hotel Contacts
- Extra Info
Prado 603 esquina Dragones Old Havana, Havana 10200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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