- What's Included
Right in the heart of the city, room was large and functional, corridors could do with a Hoover. Breakfast was adequate with the standard service. I think there are better hotels but you get what you pay for.
The room in the hotel was clean, but the staff were not at all helpful, the hotel fumigated and we could not get back to our room for hours on end Havana itself was very dirty, and delapudated, we found it very hard to get nice food anywhere, and we had bad stomachs for the four days we were there! Not really much to see there, and the American cars were clapped out, Also really expensive,
Location was great. Rooms were solid, clean, roomy and everything worked well. Standard Cuban service that we got at other hotel bars and restaurants so no complaints there. Breakfast was passable but you have to compromise your expectations. Keep them low in the food department here. Good drinking area at the front of the hotel patio. Less lively than the Ingletarra a few doors down but a relaxing and great view of the park across the street. Cons - the hallways are a bit run down compared to the rest of the hotel, the mold smell is palpable. This was a good stay and if this is in your price range then feel confident about it.
We had a lovely big room - far bigger than we needed - with a bathroom, a sitting area and a second toilet separate to the bedroom area. It was really clean, cool thanks to the air con, and the massive bed was surprisingly comfortable. We had two TV's which had English speaking channels. A good addition would have been a pillow extra each but we managed. The 'main bathroom' has slowly been upgraded over time, and was good despite first appearances. Only negative of the room was that some of the light bulbs needed to be replaced so it was a little dark in the evenings! The hotel lobby is nice, the bar has quick service but lacks atmosphere. They charge 3 cuc for a bottle of water but can get it round the street for 1.50 - would be nice if they provided a bottle of water a day free of charge to each room. The breakfast was good, had plenty for everyone (and I'm vegetarian), my only negative here was on our first morning to breakfast I saw a small cockroach run along the table top where the bread is kept - but not much the hotel can do about this, just made me feel a bit ill and question which bread roll I picked up. There was always staff downstairs so felt safe walking in late at night. There are lots of taxi drivers and 'classic' cars outside the front door. Within a couple of minutes you can get to where you need to be in Havana on foot, and the hop on hop off bus stops just over the road. Two big negatives for me: 1. If you need the toilet after breakfast best going back to the room as feel pressured to 'pay' to use the one in the bar - think this should be free to guests but understand that's hard as fandoms come to sit in the lobby to use the wifi. This is my second point, wherever you go in Cuba a wifi card is 1.50 cuc an hour for internet which is the national price. They charge 4.50 cuc an hour! So pocketing the extra 3 cuc? I don't understand how they could justify it really, it just makes it inconvenient to guests to go out walking to find cheaper wifi - and water - elsewhere. Overall, would really recommend. We stayed 5 nights and had a good nights sleep each night :)
The hotel it self is very basic and we did have to complain of the shower in our children's room hanging off the wall. They were roomed else where straight away. The hotel is located in Central Park where everything is easily walkable. The internet cards cost 4.50 cuc per hour.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 63 rooms
- 1 A la carte restaurant
- 1 Bar
- 1 King or 2 Double beds
- Satellite TV
- Hair dryer
- Safety deposit box
- Mini-bar (fee)
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Calle Prado 408, Havana 10100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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