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Location is perfect but you have better choices in the same location.Breakfast very poor.Cleaning is the worst part.Service very bad.Air conditioned not working a necessary temperature.Very expensive drinks in the bar.
This was our third time in Havana but first time staying in the real centre.The hotel seemed an oasis of calm compared with the nearby Parque Central. we were upgraded to a very large suite but spent little time enjoying these facilities. Looked out onto flats opposite but this did not distract, quite the opposite - we became concerned when the occupant didn't appear one morning as was her usual want.The inside bar was very relaxing, sat outside on many occasions to watch the world go by with coffee, beer and cigar. Staff couldn't have been more helpful.Great location, most places within walking distance and local ferry to far side of port was about 20 minute walk. Only let down was the quality of food served and the lack of menu in English (but then we should learn their language). Would definitely stay here again
Rooms were nice but not fancy. Breakfast at hotel was a good selection with made to order omelet bar. Bar was ok--better to sit outside where it is cooler. We ate dinnerthere 2 nights out of 4. Near many downtown restaurants and shops.
I'm putting this as a very good hotel but it is a weighted review based on Cuba standards. It is right on the Park Central, so you are in view of the old almendron cars that are lined up to take you on a cruise down the Malecon starting at $30 CUC. Our room faced the boulevard and it was cool to check out the happenings below. Room was clean, bathroom clean and the maid service good. The beds were so so but I've had worse. The air conditioning was functional but at times it was a little hot in the room and no amount of fiddling with the thermostat would change the temp. My advice would be to keep the curtains closed during the hottest part of the day if you happen to be there at that time. It seemed to help. I did not eat at the restaurant so I have no comment on it. I took my coffee in the bar area every morning or walked to one of the many streetside cafes to get my morning fix. The staff seemed attentive and the service was good at the bar. It was a good value compared to some of the hotels around the Park Central.
firstly our room was fine we had a room overlooking square, and we enjoyed standing on balcony watching the busy scene below and now the negative part, we were on first floor and their is a horrible damp smell in corridor it hits you the second you leave the room.now for the staff their is a big guy on reception who is in the wrong job , you will never encounter a more miserable man in havana ,and another problem we had was with the minibar on checking out we were asked to pay 3 cuc for a bottle of water we used which i paid no problem, and later on when we went back to collect our cases the extremely rude girl on reception said i had not paid my minibar bill which consisted of cans of coke and 2 more bottles of water and after a 10 minute arguement with her i felt intimidated into paying 6 more cuc for items we never used so i think the room maid and reception staff are working a scam so beware. while in the telegrafo we never used the bar or ordered food so cant really comment ,breakfast was ok nothing more, its the first time i have seen brussell sprouts on breakfast buffet
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 63 rooms
- 1 A la carte restaurant
- 1 Bar
- 1 King or 2 Double beds
- Satellite TV
- Hair dryer
- Safety deposit box
- Mini-bar (fee)
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Calle Prado 408, Havana 10100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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