Iberostar Parque Central
- What's Included
- All Inclusive Features
In a great central location, this hotel is definitely one of the best in Havana, if not the best. Great service, good food, large rooms and a fabulous roof top pool with unmatched views of Havana. Definitely a recommend for this hotel.
We stayed one week at this hotel and were assigned a suite on the 7th floor in the "colonial" wing and we can honestly state that all of our expectations were met. All of the staff at the hotel from the chambermaid (Raisa) to servers at breakfast and in the rooftop bar (Michael) and the lobby bar (Sucel) were most accommodating and went out of their way to make our stay at the hotel a pleasant experience. The location is great for exploring old Havana on foot and we highly recommend this hotel. We will be back.
We stayed both at the beginning and end of our trip and were happy to be placed in the 'old' part of the hotel...I think. The rooms, facilities, atmosphere are all excellent. The traffic noise is not. So, it may be worth checking when booking as to whether the 'modern' part of the hotel is less noisy. My fellow travellers did not have a problem because they wore ear plugs. Maybe that's the answer. The position of the hotel is ideal from a tourist point of view but it is right..in the centre of a main square where the only quiet time seems to be between the hours of midnight and 4am.. The roof top pool is attractive as is the bar area. The breakfast is extensive and good, apart from the coffee. Other meals we had were fine by Cuban standards - not known for its culinary excellence yet...
First the prosPrompt check in, nice room, excellent cleanliness, decent breakfast, nice housekeeping staff, nice rooftop bar. Now the cons(1) Rude/lazy waiters in the lobby lounge. Being tired, we stopped in the lobby lounge for dinner on the day of our arrival (at around 8PM). The waiter took our drink orders. When we told her we were ready to order our dinner at the same time, she asked us to wait and disappeared. She reappeared around 20 minutes. She proceeded to take our menus and disappear again. Subsequent attempts to attract the attention of other waiters were met with a pretense of not noticing. If you want to have dinner, go to the Hotel Telegrafico opposite. Their food and service are excellent.(2) Lazy waiters in the breakfast area. On the first morning, we were sat next to the waiters' station and was not once asked for coffee/tea. On the second morning, they at least gave us coffee voluntarily. My wife had to ask for a refill. The waiter refilled her coffee and promptly disappeared, leaving me without coffee. On the third morning, they actually came round and offered us coffee and refills without prompting.(3) Rude doorman. I would have given this hotel three stars if it wasn't for this guy. On our last day, we got some pastries from a nearby bakery. This big guy gave us a weird look as we went through the door. We then sat down in the lobby to organize our belongings prior to a transfer to Varadero. This dude then came over and said, "You are not allowed to eat nothing here". No pleasantries. No greetings. No 'Can I help you?' We were not even eating! THIS IS NOT ACCEPTABLE FOR A HOTEL THAT CLAIMS TO BE A TOP ESTABLISHMENT. Perhaps he should be made a waiter for his attentiveness. We were so offended we waited outside the hotel for our pickup rather than spend more time inside.(4) Stinky lobby. They allow smoking in the lobby (but I suppose Cuba does produce good cigars)(5) Nespresso machine without capsules. Yes, you heard me. Brand new machine, complete with instructions and warranty information. No capsules. No one knew where to get capsules.
We stayed for 1 week & it was great. Very clean & friendly staff. A great location in old Havana. We will stay there again 😀🇨🇺. The daily breakfast offered at the hotel is fantastic in the newer part of the hotel with a great variety for all.
We arrived at parque central and checked in, our room was quite spacious and we were lucky to have a balcony which went over a side street but was quiet. The curtains also had black outs so it was lovely and dark. You have to remember that Havana rating for hotels is different in that a 4* is not a U.K. 4* but once you acknowledge that it's fine. The bathroom was ok, it had a hot shower etc so all we needed. The gym was quite small but we ended up using it one day to counter act the amount of mojitos we were drinking! The pool is on the roof with a nice terrace area to relax and look at Havana below. The bar on the ground floor is nice and large but does get quite smokey from all the cigars. The hotel is also attached to its sister hotel so you can access this via a secret underground passage. You can use the pool there and the bar snacks here are really nice. The breakfasts were very good with lots of choice however even asking for a cappuccino seemed too much trouble, it certainly wasn't service with a smile. The hotel itself is situated in a good area of the old town and good walking distance to everything you will need. The concierge was very good and we even managed to use the currency exchange only for hotel customers but remember it is cash only. There is also a great cigar shop on the mezzanine to buy any you may need. Overall a great hotel and the bonus of the other hotel if you need it. Wifi is limited to cards which you need to buy and are limited to 1hr @ 1.5CUC this is the case on the whole island. We would recommend this hotel
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Continental breakfast daily
- Welcome cocktail
- Late check-out (restrictions may apply)
- Optional Meal Plan - Buffet breakfast and a la carte dinner daily
- 278 rooms
- 2 � la carte restaurants (Mediterranean, gourmet)
- Snack bar
- Lobby bar
- Rooftop swimming pool with children's area and whirlpool
- Fitness Centre
- Gift shop
- Meeting facilities
- Tour desk
- Internet station (fee)
- Massages available
- Car rental desk
- Room service (fee)
- Atrium or Central Park view
- 2 double or 1 king-size bed
- Full bathroom
- Satellite TV
- Mini-bar (fee)
- Occupancy: 2 adults or 2 adults, 1 child
Kids Stay Free - Children 2 and under stay free, children aged 3-12 pay a special rate. Max. 1 child. Children sharing must sleep in a King size bed with parents or a request must be made to the hotel directly for a room with two beds or an extra bed upon availability.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
2 in 1 Stay! - Combine a 3-night stay at this hotel with a 4 or 11-night stay at Sandals Royal Hicacos Resort & Spa in Varadero. Please inquire for prices.
Resort Location Map
Iberostar Parque CentralHavana,Cuba
- Hotel Contacts
- Extra Info
Neptuno, esquina Prado y Zulueta Habana Vieja, Havana 10100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.