Iberostar Parque Central

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Our Opinion

In a great central location, this hotel is definitely one of the best in Havana, if not the best. Great service, good food, large rooms and a fabulous roof top pool with unmatched views of Havana. Definitely a recommend for this hotel.

Built in a neo-colonial style this five star hotel has old world charm, and is located right in the heart of "Old Havana", within easy walking distance to nearby attractions. Known as one of the top hotels in Havana, the Parque Central, with its great location, roof top pool and exquisite service, is sure to please.
Location: In the heart of "Old Havana", in front of Parque Central, 45 min from airport. 5 min to Malecon, 120 min to Varadero.

tripadvisor Traveler Reviews
  • Michael G : Woking, United Kingdom

Room 729 great view over traditional city, clean tidy. Breakfast was good service. Dinner I would go to local restaurant. Roof top pool is perfect after morning outing. Concierge were helpful. You have to do the tour in a 50's car, take your pick a guy with language to guild or there are still cars with V8's.

  • Dirk E : Abu Dhabi, United Arab Emirates
Not Worth It!

We didn't stay at this Hotel, but we visited the lobby Bar for a quick lunch.Have to say we felt rather ripped off. The cuban Sandwich at CUC 10.50 was rather a lot more expensive than in the other Hotels around the corner (by about 4 - 5 CUC) and made a considerably sadder appearance than in the other Hotels as well, so not at all worth the price on top of that it almost took 45 minutes to arrive. But the worst part was the Mango Juice which was out of a box and not even fresh at CUC 4. Considering the abundance of Mango Trees in Cuba and the fact that it was in season, and you could pick at a fresh, ripe, juicy and sweet Mango and or Juice at almost every Corner, and that we received only fresh Juice everywhere else and a lot of times a lot cheaper than the packet Juice they served, this was a complete and utter rip off and a total dissapointment. The Kempinski around the corner just opened and though slightly more expensive for the Cuban Sandwich it was amazing and worth the money, also for the same price of CUC 4 you received a fresh pressed/prepared Mango Juice, This Hotel better up their game!

  • Inju P :
Service better than expected!

[Positive Impression]Breakfast: Very good and various, a big plus point.Cleaning: Better than expected. Our cleaning lady was very dedicated and made our stay very pleasant.Room: except the smelling carpet, room was clean and tidy. Complementary service (coffee, tea) was not provided.[Negative- Improvements required]Concierge: Friendly but limited services offering. If you need to make arrangements for Valadero for example, they are restricted in doing phonecalls. We had to dial via operators, which costed us 17 CUC (approx. 30 min).Receptionist: not that very friendly and customer orientated. Lots of improvements needs to be done here!Inhouse restaurants: Food was not that outstanding for the price we had to pay. Besides, CC payment has been always refused by the staff, although the reception stated us we could pay with a valid CC (mine worked fine in Varadero ).Facilities: Outdoor pool is okay but sunbeds are far too few in terms of hotel guests qty.Nevertheless, staffs at the pool bar have been always friendly and did a good job for being always that busy.In overall, considering Cuban circumstances, it is a nice place to stay.

  • Mary O : Weymouth, United Kingdom
Great Location - needs some improvements.

We stayed here for 4 nights during a 2 week holiday in Cuba (4 days Havana, 6 days Varadero and 4 days Jibacoa).Pros:- This hotel is in a great location - old cars offering tours are right outside the main enterance and the Havana Free Walking Tour start point is only a 5 minute walk from the hotel.- Great views from our room - our room had a fantastic view (6th Floor) of the beach, the Bacardi building and Paseo de Marti.- Good air conditioning in the rooms. - Free wifi cards (most other hotels charge you for for these).- Good selection at breakfast and good evening meal.- Friendly staff.- Good entertainment in the lobby during breakfast and the evening.- Free welcome cocktails.Cons:- The swimming pool is far too small for the number of guests at the hotel.- The decor is dated BUT you have to remember that this is the case with nearly all hotels in Cuba.- The tours department in the hotel is very understaffed and needs a couple extra staff to support enquiries and bookings (there was a queue each time we went down to book something).- Currency exchange - unfortunately the hotel does not change British Pounds (despite changing the Canadian Dollar). This was quite frustrating as the currency exchange offices in Havana have extremely long queues and close at 3/4pm. We recommend you change the bulk of your money at the airport (the exchange rate is the same here) or if you visit Hotel Nacional de Cuba (they change British Pounds there). Overall this hotel is a great base for exploring Havana and has a lot of potential. We had a positive experience here.

  • readybrekSurrey_UK : Warlingham, United Kingdom
A lovely stay

We stayed for a few days in June. A fabulous hotel with two lovely rooftop pools. Breakfast was good and the hotel is perfectly located. Please note there are effectively two buildings joined by an underground walkway. We stayed in the older colonial style section, and were lucky to have a room which has a view of the square.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Continental breakfast daily
  • Welcome cocktail
  • Late check-out (restrictions may apply)
  • Optional Meal Plan - Buffet breakfast and a la carte dinner daily
  • 278 rooms
  • 2 � la carte restaurants (Mediterranean, gourmet)
  • Snack bar
  • Lobby bar 
  • Rooftop swimming pool with children's area and whirlpool 
  • Fitness Centre 
  • Gift shop
  • Meeting facilities
  • Tour desk
  • Internet station (fee)
  • Massages available
  • Car rental desk
  • Parking
  • Room service (fee)

Standard Room:

  • Atrium or Central Park view
  • 2 double or 1 king-size bed
  • Full bathroom
  • A/C
  • Satellite TV
  • Telephone
  • Safe
  • Hairdryer
  • Mini-bar (fee)
  • Occupancy: 2 adults or 2 adults, 1 child

Kids Stay Free - Children 2 and under stay free, children aged 3-12 pay a special rate. Max. 1 child. Children sharing must sleep in a King size bed with parents or a request must be made to the hotel directly for a room with two beds or an extra bed upon availability.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

2 in 1 Stay! - Combine a 3-night stay at this hotel with a 4 or 11-night stay at Sandals Royal Hicacos Resort & Spa in Varadero. Please inquire for prices.

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  • Iberostar Parque Central

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Iberostar Parque Central
Neptuno, esquina Prado y Zulueta Habana Vieja, Havana 10100 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.