- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
This hotel was very basic but clean and had good plumbing, the water pressure was okay and the hot water was better in the morning than at night. The breakfast buffet served in the restaurant was great and had great coffee. They had a ton of options, hot and cold food, fresh fruit, fresh coffee and tea. The staff were all very friendly and willing to help. There was Wifi in the lobby but you had to buy the Wifi cards at a different place.
There was a large step up into the bathroom.... and one noght, I forgot about it and took a huge fall,hitting head against the tub and skinning seriously my arrms. But the location is excellent, and the personnel pleasant and helpful. When one saw my wounds from the fall, she insisted that I see adoctor. That was great, because I traveled (that day) much mor confortably.
The hotel is just about as good as it gets location wise. Especially if you're happy walking and exploring the sites. However, as a hotel it's awful. My stay was so bad I considered moving. Its budget for a reason! I had no water and only got moved rooms the following day. Then after my shower the water went again (whole hotel). It came back intermittently, but no pressure and lack of water and staff concern just made my stay bad. I won't be staying here if I return. If you can afford something else nearby...then do it! Good luck.
We stayed in Colina Hotel from Feb 18 - Feb 25 and just returned.We didn't get basic features in Islazul Colina Hotel in Havana, the hotel doesn't meet a standard of basic features like water, air conditioning and cleanliness.Overall accommodation experience : disappointing and frustrating: - First day, there was no water in the morning to wash your face and brush your teeth, - There was no water at all in the toilet bowl to flush the toilet for the whole week- There were days we didn't have any water in the bathroom sink to brush our teeth in the morning! - There is no hot water in the hotel...only cold water to take a shower!- There are only 2 small hand towels in the double occupancy room,for both your hands and for drying yourself after showering.- More than once there was a power failure - no electricity supply, had to take stairs up, no elevator or air conditioning working!- Sleep quality - very poor We spoke to the hotel manager to discuss the matter as well as with the reception staff to resolve the matter, and while they apologized the water problem persisted for the remainder of the week and other tourists had faced the same problems for 2- 3 weeks!The hotel closed the water in the whole hotel on Wednesday Feb 22 from 11am to 9:00pm to check and clean pipes, and yet there was no water in the toilet tank after 9pm and very weak flow of cold water in the sink and shower. We couldn't flush the toilet and spent time looking for bathrooms in other hotels around the city. It is an awful ' vacation' experience for the price we paid...
This hotel has a great location! There are some great views from some of the Hotel rooms. The breakfast bufé is impressive! There is a great 24/7 outdoor café with a cosmopolitan flair. There is a money exchange and a travel agency as well.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Snack bar
- Front Desk
- Internet access (fee)
- Car Rental Desk
- Tour Desk
- Currency Exchange
- 1 Double or 2 Twins
- Air Conditioned
- Satellite TV
- Maximum Occupancy 3, Maximum Number of Adults 2
Resort Location Map
- Hotel Contacts
- Extra Info
Calle L e/ 27 y Jovellar Vedado, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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