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- All Inclusive Features
A very niceï¿½hotel in business district, butï¿½it's mostlyï¿½for businessï¿½travelers, not so much for tourists.
The Melia Habana is located in Miramar and not downtown Havana. However it is in a well populated area just a 15 minute cab ride from Center City Havana. This is a well staffed property with many amenities and comfortable rooms. The property has all the modern day features one would expect at any 4 star hotel. Caribbean Standards/Cuban Standards 5 star. I found the rooms to be very spacious. My 4 day stay was on the 5th floor and my room included a working desk, couch, coffee table, and mini refrigerator. There was plenty of lighting, an ironing board, and a working safe. The doormen, front desk staff, cafeteria staff, cleaning team, security, restaurant workers all went above and beyond in attempts to serve. A large majority of the staff spoke English and when they couldn't they would found someone to translate. The breakfast buffet exceeded my expectations but the dinner buffet ( the one time I visited) did not meet the breakfast bar standards. The bar at breakfast was set to high to be reached at dinner. There is a gift shop, a cigar bar, restaurants (Asian and Italian), a 24 hour gym (large with new equipment), a hair salon, tour guides, and plenty of taxi service on the property. The pool was huge with a swim up bar. Pool side lunch service was available and towels were provided. There is a kids area with low rising water for children but there is not a specific pool for children. There is a Mall ( Galleria ) next door. My adventure spirit led me to it but never suggested by staff. Its a very modern mall with 20-30 stores. There is also a shopping plaza directly across the street " The World Trade Buildings". The only downside to the Melia Habana is its excessive desire to charge depending on the number of guest in the room. At the time of reservation I clearly noted two names as guest on the property and when I reached the property they had both names confirmed in the reservation. However when I reached the hotel they said there was a one person limit per room and a $100 per night charge for the additional person. I had to put a long work around in place but in the end I paid an additional $35 per night for the two of us to resolve the issue. ( I wont tell this problematic story as it will unnecessarily take away from the experience. It all worked in the end). There is a free bus/shuttle service that you can reserve seating for at the front desk. Please be very careful when making these reservations and when boarding the bus. You want to make sure the bus is going where you want and is returning when you intend. There can be a break down in communication.....when you want to go to the city center,you may end up at the National Hotel. Just don't assume. You cant go wrong with this property regardless to the small bumps you encounter along the way.
My 21 year old granddaughter and I stayed 4 nights at this hotel based on reviews from Tripadvisor. Our trip was a last minute decision therefore I could not find an available casa particular. Yes, the room rate was high and not up to a 5 star here in the U.S, but for Cuba I felt the hotel was exceptional. We were on an executive level so check in was personal, however, I can say that all of the staff at the lobby level were helpful and pleasant. The concierge made a local call for me and assisted with the language barrier. The hotel has a van that runs to Havana on the hour but do make a reservation. A taxi will be 20 -25 CUCs. Breakfast and wi-fi were free with our room rate. Wi-fi seemed to work better in certain areas of the lobby but not in our room but this could also have been our phones. I used the hotel business facilities. There is a 5 CUC charge for one hour but this can also be used for wi-fi if you don't need that much computer time. I personally thought the lobby, grounds, and room were lovely. The bedroom was ample and bathroom fully stocked. Beds are firm but not hard. We did not use the mini bar. We had a beach front room with a lovely view of the sea. I probably would not select this again as we did not have time to sit on the balcony. Breakfast was buffet with enough selection that even my granddaughters allergy requirements could be met. We ate at the cafe and the Italian restaurant and the staff completely understood and helped create dishes she could eat. Her dietary requirements were met by restaurant staff no matter where we ate around and outside Havana. My granddaughter used the gym sauna. Several guests were using treadmills and weights so equipment seemed to be in order. Entertainment in the lobby and the restaurant area was really pleasant. The pool area was beautiful but a cold wave came through so we were not able to use this area. The cigar store was a great place to hang out and enjoy a drink and smoke if you are a cigar aficionado. Also, a good place to purchase cigars. Overall, my stay there certainly encouraged me to return. A special shoutout to the bellhop that worked Friday 3-8. I lost his name but want the manager to know how pleasant and helpful he was.
Dear Readers,For those who have to travel to La Habana for business reasons to hold large meetings and special Business Events here's my suggestion based on my personal past experiences.Due to the rising tourism coming to La Habana it's harder everyday to hold/celebrate business events due to overbooking most everywhere. In Cuba most of all business centers are located in hotels and of course for them hosting guesses is priority.However there're a few that I can suggest which have proved to me their professionalism and accuracy when it comes to business events organization. I've recently organized a company convention here in la Habana for 500 people from France (Ours and our partners' names are omitted for ethical reasons). For the same reasons I've posted my opinions in each venue's wall.We split the booking between 2 hotels: 1 Melia Habana (250 people) and 2nd another (250 people).Their professionalism was stunning in a way the they got 250 guests checked in without any delay or extraordinary incident, they ensured and executed the requested services really efficiently (dinners, lunches, special room services, Wifi/internet, luggage, shops, special dedicated info desk and of course Lobby bar services) and all this with a permanent smile in their faces, always at our disposal for anything we might need, something rare to find when your dealing with large groups.The feedback from our associates was 5***** in every aspect of their program (I'm proud to say that we full filth the French standards) and we receives hundreds of thanking mails once they returned stating as a general opinion that this convention had been the greatest they had have ever. To be entirely honest a part of this success it is owned by Melia Habana Hotel and their staff of Events, Sales, Reception and Bookings, PR and security.A big thanks to them all and my strong suggestion to you to choose Melia Habana Hotel for your business events and conventions.Saludos,Junie Delgado
The Melia in Havana sums up our experience of Havana beautifully. Slightly faded but very impressive. Our room was lovely, the facilities excellent, the staff were very kind and helpful. The hotel and grounds are huge and it never felt crowded even though it was high season. It might be argued that the architecture was not elegant or that some of it was a bit run down, but that just added to the character.Only thing to watch perhaps was the location: the Melia is about 10 miles from the old town. There is a very good shuttle bus operated by the hotel but it does make going out in the town a bit less convenient.
Our stay on The Level was perfect. Our room for three was comfortable each with our own bed. Staff was pleasant and cheerful, always with a hello and how could they help. Staff in the downstairs restaurants didn't always speak English so it was difficult to ask about ingredients for food allergies. Yes I'd stay here again and recommend for any traveler.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast daily
- Optional meal plan with buffet breakfast and buffet dinner daily
- 397 rooms
- 1 Buffet restaurant
- 3 � la carte restaurants (Gourmet, Italian, Grill)
- Snack bar
- 5 bars, including: Lobby bar, Swim-up bar, VIP bar, cigar bar
- 3 pools
- Fitness Centre
- Beauty salon
- Gift shop
- Meeting facilities
- Internet station (fee)
- Medical services
- Room service (fee)
- Laundry services (fee)
Standard room, city, sea view, or ocean view with balcony:
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Air conditioning
- Satellite television
- Hair dryer
- In-room safe available for a fee
- Breakfast table and chairs
- Mini-bar ($)
- Internet access ($)
- Max occupancy 4, up to 3 adults
Kids Stay Free - Kids 12 and under stay and eat free when sharing with 2 full paying adults. Maximum room occupancy restrictions apply.
Bonus Features - Free entry to Habana Cafe (special shows not included), early check-in and late checkout (subject to availability) Shuttle service to Old Havana
Wedding and Honeymoon - Special packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Ave 3era, e/ 76 y 80 Miramar.Playa, Havana 11300 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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