- What's Included
- All Inclusive Features
A very nice�hotel in business district, but�it's mostly�for business�travelers, not so much for tourists.
We had a six day stay at this property as part of a Tauck tour group. When we arrived just after Cyclone Irma we found much work going on to repair the damage to the pool, gardens and roof. Congratulations to the team who were working so hard on this.I was a little nervous about staying at a Cuban hotel but found that this property compared favourably with hotels we have stayed at in other countries. We were on the Club Floor so had access to a lounge and dedicated concierge. The major benefit of this was that we were able to have breakfast in a quieter space then the huge, busy downstairs restaurants. The concierge and staff on the main reception desk were super helpful and friendly.Our room was large and breezy with views down the coast, the bed was comfortable and the bathroom very spacious and well appointed. We dined in a couple of the in-house restaurants and found the food ok but the prices fro food and drink were very reasonable.The main disadvantage of this hotel for independent travellers is the property's distance from Old Havana. As members of a tour group this was not of concern to us but when we return to Cuba independently we will stay in a hotel closer to Old Havana.
The hotel was located in Miramar area of Cuba which is considered to be a nice part of the island. It was away from hustle bustle of the city yet quick to get to the centre of Havana. Although away from the centre of town , the hotel provided free transport to and from the centre throughout the day, it works on a booking system that is you book at the reception on the day. The breakfast at the hotel was very wide and varied with something for everyone, they also had a live egg station where they prepared fresh omelette with or without meat or vegetables as well. If you are a tea lover you need to take your own tea bags as we found their tea very bland so hind sight we wish we took some ourselves. There was also live music at breakfast. the hotel had restaurants for meals. The staff throughout the hotel was very attentive and helpful. The hotel rooms were very big with huge balcony and some room facing the ocean. In future if ever return to Cuba we will stay in this hotel.
This hotel is super nice: the service at the reception is efficient I needed to change my room and they did it asap. It is clean, the area of the swimming pool and breakfast are nice.The only one bad point is the service and food at the bar in lobby. I asked for something they served me something completely different. I do not know if it as a problem of language as I do not speak spanish but I showed on the menu what I wanted... the food was horrible. I asked for a cheese burger, the taste of the meat was tasting like fish ( I guess the cooker used the same stove) as I do not eat fish and sea food I did not eat my burger... moreover it was burnt, not cooked!
Hello,I have managed to go to Cuba after 8 years of waiting and waiting..with my wife.I have book Melia Havana about 3 months before our arrival date for a price of 150 EUR for sea view room and breakfast.The hotel is much better than the average of Havana, the pool bar is PERFECT and the staff friendly. The breakfast is also very good.We have booked 3 nights in Havana and then our trip should be continued to Varadero and Trinidad. We were very unlucky that on the 3rd day Hurricane Irma stroke Cuba. We could not go to Varadero as the hurricane was moving towards Havana. We were in contact with the Guest Relations Manager (which was the most helpful lady) of Melia Havana, contacted our hotel in Varadero which advised us to stay in Havana for our safety.We extended our stay from 3 to 7 Nights and we don't even get a discount but paid 200 EUR per night in order to stay on the same room!!! I undeunderstand that it's an expensive hotel, BUT gaining more during this time ruined the whole image of the hotel. At least they could provide us the room with the same price.Not only we didn't get the price but the staff advised us to book the rest of our stay ONLINE. Now really?? We are already on the cashier why book online ?The service during the hurricane was a disaster! BUT safety is first which I understand absolutely. We even called the service begging to bring us coffee and water in the room (more than 5 times per day during the 3 days of hurricane). I do not require top service on this but please bring me some water 😯What remains from these? I would DEFINITELY visit Cuba again next year but NOT in September. I would recommend this hotel for a short stay 2 3 days.Don't forget to drink Mojito on the pool bar. I hope next time everything will be better.Please note that I am a professional Latin Music DJ and visiting Cuba was my dream. Unlucky or not... Till next time 😊
I visited the first week of September 2017, and left right before Hurricane Irma. The hotel was luxurious on Cuba standards and the pool area was clean and a lot of fun. There is a night club onsite and as long as you tip well the staff is pleasant. Now for the negative. We had to switch rooms due to roaches and ants, there were no outlets that fit US plugs so we could not charge cell phones, this hotel isn't near anything and we spent a lot of money on cabs, and the food onsite was nasty. I only ate fruit the whole time I was there and lost 8lbs. I would still recommend this hotel because it's a lot better than almost all the other hotels I saw in Cuba.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast daily
- Optional meal plan with buffet breakfast and buffet dinner daily
- 397 rooms
- 1 Buffet restaurant
- 3 � la carte restaurants (Gourmet, Italian, Grill)
- Snack bar
- 5 bars, including: Lobby bar, Swim-up bar, VIP bar, cigar bar
- 3 pools
- Fitness Centre
- Beauty salon
- Gift shop
- Meeting facilities
- Internet station (fee)
- Medical services
- Room service (fee)
- Laundry services (fee)
Standard room, city, sea view, or ocean view with balcony:
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Air conditioning
- Satellite television
- Hair dryer
- In-room safe available for a fee
- Breakfast table and chairs
- Mini-bar ($)
- Internet access ($)
- Max occupancy 4, up to 3 adults
Kids Stay Free - Kids 12 and under stay and eat free when sharing with 2 full paying adults. Maximum room occupancy restrictions apply.
Bonus Features - Free entry to Habana Cafe (special shows not included), early check-in and late checkout (subject to availability) Shuttle service to Old Havana
Wedding and Honeymoon - Special packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Ave 3era, e/ 76 y 80 Miramar.Playa, Havana 11300 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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