- What's Included
- All Inclusive Features
A very nice�hotel in business district, but�it's mostly�for business�travelers, not so much for tourists.
Stayed for a night. Only thing that I can say is dont expexct too much. It is a old hotel needs renovation. In my room the air condition was leaking water. There was almost 2 glasses of water amount was on the hole way when I woke up in the morning. No internet you need to pay extra for it. It is a hotel that is ok for cuba standarts i guess, it could be much beter.
The staff make this place amazing. Manolito at the reception is charming and always willing to help. Olga at the pool bar is smart, kind, funny and engages you to want to just relax and have fun. The service and cleanliness of the rooms is very good. My only request is better coffee at breakfast. Overall a great place to stay in a city with great people, music and the best taxis ever! Havana is great!!!
For being a melia, it should have more activities. Melia Habana should be more active with guest, water aerobics. Fishing off the Malecon.Salsa classes. How to smoke a cigar at jazz club. You have so many event rooms, utilize them. Guest speakers on Melia it self, such as other properties and what they have to offer. Classes on how to make a mojito, Bartenders competition. Rum tasting, explaination on kinda of wine. Melia needs to be more inviting other than just a hotel.
Definitely not worth 325$ a night: bad insonorisation, old scratchy towels, extra warm or cold (regular warmth: impossible) shower with mold, bad bed, and re the free shuttle to go downtown: you need to book even the return in advance...so very convenient!!! + it is Not 15' drive as announced but min 30 minutes... Lazy, unfriendly and definitely non-client focused staff; they always prefer chitchatting between themselves rather than attending clients. Wonder what the concierge is doing when and if he is present. In addition, to book the shuttle, you have to go to another desk; for the wifi to the business center, and for information: nobody! Hell, what is the concierge here for?!You do not get even a free bottle of water per day as in any another hotel in Cuba. Robbery definitely!Now let's talk about their Executive services: after a long flight, they send you to the "Executive" desk where there is only one person attending guests (vs reception where there are 3 staff unoccupied) and you have to wait because the woman is busy with other guests. Really?! Pls send me back to reception, and give me my room now!!!The only nice things in this hotel are only two: the pool and the breakfast buffet (even though coffee is disgusting), but really not worth your money in view of all the downsides, just to say the least. Sincere advice: Stay somewhere else it can only be better.
We are a european couple. We spent 4 nights here and we were very disappointed.As a Platinum member of different hotel chains (Marriott, Sheraton, Radisson,...), I got the opportunity to visit different 4/5* hotels all over the world. I strongly think Melia Habana is the worst!Here are the reasons:1. Unprofessional workers:We had the feeling that the personal in the hotel are doing favours rather than it is their WORK to take care of the guests:- There were no person in the lobby to "help" with our luggages. And then the guy asked for 3 CUC to get them to our room!- The concierge was limit "rude" to us when we wanted to get information about Habanna. He was more interested in speaking with his colleague!- My partner asked for a bottle of water in the reception. She was answered in a poor english "Go to supermarket"- The waiters in the buffet have for sure no idea how to serve. I think they did not get an adecquate training. Plus, you don't see any smile on their faces!- The girl in the reception by exchanging money "forgot" to give us ~5 CUC back2. Location:It is far from everything! A taxi is costing around 15 CUC to the city center and the shuttle bus service is not reservable!Everytime we wanted to reserve seats, we were answered that it is full! Nevertheless we asked directly the bus driver, and surprisingly more than the half of the bus was empty!!3. FoodPoor buffet. We had the feeling we are eating the lowest quality (and hence the cheapest) of food in Cuba.If you don't ask 3-4 times to get coffee or water, you'll never get anything!The restaurants there are expensive (even more expensive than sone european ones) and not even delicious!By the way, you pay 1 CUC extra when you order something to take away!! Not room service no, I mean really take away ... you order a pizza, you wait there and you take it by YOURSELF and you pay 1 CUC extra!!4. PriceBy paying 200-250€ per night (in Cuba where a doctor is earning ~25€ per Month), we were expecting a certain level of luxury. It was not the case. In Parque Central Habana for example we could feel ourselves much more better.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast daily
- Optional meal plan with buffet breakfast and buffet dinner daily
- 397 rooms
- 1 Buffet restaurant
- 3 � la carte restaurants (Gourmet, Italian, Grill)
- Snack bar
- 5 bars, including: Lobby bar, Swim-up bar, VIP bar, cigar bar
- 3 pools
- Fitness Centre
- Beauty salon
- Gift shop
- Meeting facilities
- Internet station (fee)
- Medical services
- Room service (fee)
- Laundry services (fee)
Standard room, city, sea view, or ocean view with balcony:
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Air conditioning
- Satellite television
- Hair dryer
- In-room safe available for a fee
- Breakfast table and chairs
- Mini-bar ($)
- Internet access ($)
- Max occupancy 4, up to 3 adults
Kids Stay Free - Kids 12 and under stay and eat free when sharing with 2 full paying adults. Maximum room occupancy restrictions apply.
Bonus Features - Free entry to Habana Cafe (special shows not included), early check-in and late checkout (subject to availability) Shuttle service to Old Havana
Wedding and Honeymoon - Special packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Ave 3era, e/ 76 y 80 Miramar.Playa, Havana 11300 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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