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A very nice�hotel in business district, but�it's mostly�for business�travelers, not so much for tourists.
We are currently staying at the Melia Habana... I have to admit, I debated between giving it a 4 or 5 star rating... since I wouldn't consider it a 5 star as in Europe or North America, I decided to go with 4 star... would have said 4.5 if possible.It is a very nice hotel and our room is of a nice size with desk & sitting area. We have chosen a room in the Premium level. It gives you a few little perks. I was also told that rooms on the 7th, 8th & 9th floor (all premium) have all been renovated in recent years.Fortunately for us, Irma coming through lowered the prices, unfortunately, it did do some damage to the hotel grounds. part of the pool area is currently being repaired but I assume in a month or so, all will be new and freshly painted. As well, the gardens in the atrium must have been decimated as only trees remain. But, there is hope. Last night I saw that they had brought in some plants in pots... they should star planting today.One other unfortunate thing for us is that not all restaurants are opened. The Asian one is either being renovated due to Irma or it just needed it. So our only choice is the Italian one... thank God it has great food, great pizza, ect., because other than that, it's cafeteria or pool snack bar which, although good for lunch, I wouldn't want another sandwich for dinner. But if you are coming, there's always Palada Fontana at just a 15 minute walk... and that is a fabulous restaurant.All in all, I'd come back here no problem.
I decided to go to Havana with my father for my 30th birthday. However, the busy summer of hurricanes almost messed up my trip that I had planned/booked for almost a year before. First, let me say that the staff at Melia did a great job cleaning up after a massive hurricane just hit cuba the week before. There was still obviously some structural/cosmetic damage and the vegetation was gone; but for the most part it was ok to visit and stay at this time. The part I didn’t like was that the hotel was pretty vacant and because of that the staff and restaurants were pretty bare. That made it pretty difficult to eat at the hotel and get good service while there. Location: it’s a good spot if you want to be near the city but it’s not walking distance to most of the attractions. They do offer a shuttle that will take you to the main area which is really nice to have. However, there isn’t much to do or places to eat at around the hotel and you will end up taking the shuttle to the main square most of the time. Airport: fairly close to the airport ~30/45min drive via taxi. Beach/pool: there is basically no beach so if that’s what you are looking for don’t come here. It’s all sharp rock and you really can’t even go in the water. They do have a big pool (mostly for kids) but the bar staff and area isn’t really the best. Service: the front desk and concierge service for recommendations on places to go and eat were great. However, I had multiple issues with housekeeping and the restocking of coffee/mini bar. Multiple times I had to go to the front desk and have them call to give me more coffee pods and the complimentary water each morning. This was really frustrating and not something you expect to deal with at a hotel this expensive especially when you are leaving tips each morning for the housekeeping staff.
We had a great experience overall. The hotel is nice but owners needs to be on top of it as it was obvious some areas needed maintenance (e.g. balcony doors, elevators). I recommend a room with view to the ocean...priceless. You won't only have a view to one of the most beautiful things on this planet but also sun rises and sun sets. So don't oversleep, go vertical early in the morning and make use of most of the day.The staff was excellent, very polite and attentive. During breakfast we were approached couple of times to complete satisfaction surveys which is good as they're obviously eager to improve. The food was fine. Don't expect hotels in Cuba to have top notch number one Chef in the world kind of food selection. It annoys the heck out of me when people complain about the food in Cuba. Did you travel thousands of miles to eat a nice meal? No right? You went there to know the country, the people and sit on the awesome beach with the drink of you choice that cost you less than half of what you normally pay back home. Do get the breakfast because well is convenient and nothing is opened that early. Ask the hotel staff for places to eat out. I'm sure they know of nice "Paladares" (private places you can go eat) and taste real Cuban local food. Hotels are really not that good at it. About 10mins from this hotel you have "El Palenque" which is a nice Government owned place you can go eat. Anyways, don't focus on the food, enjoy the people, the scenery, the beaches. Leave your perception of great food to the restaurant you go to back home.
This is a really nice hotel. Located in the south of the city on the coast this hotel offers comfortable accommodation and great facilities. A swimming pool with swim up bar, fitness centre and 24 hour cafe. The restaurant and food is really good. The breakfast is superb, so much choice and a brilliant presentation. The omelette, cooked at the station, was delicious. It is a seafront property but there is no beach. Taxi into the city centre takes about 15 minutes and costs just £10 in a classic American car, haggle a bit for a good rate, but don't be silly.
This is a luxury hotel in Cuba, it's a large hotel and can be busy at times. They offer internet which can be sporadic and slow at times. There is a place at the front desk to exchange your currency, but bring enough cash for your entire visit to the country as there is no place to acquire more cash if you should need it. They do have great restaurants in the hotel if you wish to stay in and eat. The Concierge can help with restaurant recommendations which were always excellent choices. You can get a Taxi from the front of the hotel to take into town. The pool area is wonderful, the water was perfect temperature and there is a pool side restaurant and bar, there is a large grassy area near the pool. There is a fence that separates the property from the ocean, no ocean swimming while here. The rooms are large and accommodating, the balcony is quite large and there is a table and 2 chairs to watch the sunset if you're lucky enough to get an ocean view room. The beds are a little hard and looking at them they tend to look like boards on a box spring. Be careful not to close the patio door it locks on closure and you will be locked outside your room, There are several English speaking channels on TV to watch. Breakfast in the dining room is buffet style with a lot of very good options. Fresh juice from Watermelon, Papaya, Orange and even Cucumber, all worth a try. Most of the staff speak English so communicating is easy. The hotel corridors are outside corridors facing the center of the hotel, it can be hot walking from your room to the other areas of the hotel. There is a staircase that will take you directly to the pool area. I would stay here again, it is close enough to get to the center of the city of Havana by taxi.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast daily
- Optional meal plan with buffet breakfast and buffet dinner daily
- 397 rooms
- 1 Buffet restaurant
- 3 � la carte restaurants (Gourmet, Italian, Grill)
- Snack bar
- 5 bars, including: Lobby bar, Swim-up bar, VIP bar, cigar bar
- 3 pools
- Fitness Centre
- Beauty salon
- Gift shop
- Meeting facilities
- Internet station (fee)
- Medical services
- Room service (fee)
- Laundry services (fee)
Standard room, city, sea view, or ocean view with balcony:
- 2 double beds or 1 king-size bed
- 1 full bathroom
- Air conditioning
- Satellite television
- Hair dryer
- In-room safe available for a fee
- Breakfast table and chairs
- Mini-bar ($)
- Internet access ($)
- Max occupancy 4, up to 3 adults
Kids Stay Free - Kids 12 and under stay and eat free when sharing with 2 full paying adults. Maximum room occupancy restrictions apply.
Bonus Features - Free entry to Habana Cafe (special shows not included), early check-in and late checkout (subject to availability) Shuttle service to Old Havana
Wedding and Honeymoon - Special packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Ave 3era, e/ 76 y 80 Miramar.Playa, Havana 11300 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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