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Located in the vibrant Vedado district of Havana, approximately 145 km from the Varadero airport.
Had 3 nights here last week. Quite a big hotel but a little way out from the City. We were on the 7th floor in 712: quite a nice size room. Quite clean, but in need of a little TLC here and there - nothing major though. The shower screen could be a bit longer as quite a lot of water ended up on the floor after a shower. Twin beds: not overly comfortable: the bed sheet was also the mattress protector and made a heck of a noise every time you moved! Staff were very good. Food at breakfast was good and varied - lots of it. The earlier you came down though, the better the choice, but not really a problem. Nice fresh juice and quite good coffee.Roof pool and bar was very nice if a bit windy and the view was good, especially all the birds flying around - think they were turkey vultures!! We walked into the city a few times: took a while but we saw lots of the 'real' Havana close up. Couple of tips: be prepared to do a bit of walking: there are a few places to eat close by just do some homework. Always agree a price before getting into a cab. Cuban people are very friendly - just don't get scammed - crime low, didn't feel threatened once.Would recommend hotel
We were a group of 40 plus ladies on a "girls trip" for a week in Cuba. Hotel Capri, though rated 3-4 starts, was AMAZING. The staff was very friendly and accommodating for our trip. We had our first mojitos at the bar and the bartenders were very "generous". Our rooms were very clean and though, wash cloths aren't standard fare in Cuban hotels, as soon as we made the request, they were provided even with a nice note from our housekeeper. Also, we ate dinner on the rooftop at the pool twice and LOOOOOOVED the live band as well as our dinner which we specially requested. The chefs made us FRIED Lobster tails and a delicious veggie pasta as an accompaniment and of course our wonderful mojitos. Breakfast was great and Sunian learned all of our names and what we wanted in our omlets all week. Breakfast was amazing.My only complaint was that the carpet on the hallway wasn't cleaned after someone did some plaster work across the hall from our room and the floor had a funny smell but these are really minor complaints in the grand scheme of things. Loved everything and will definitely tell others to come!
Ended up on 18th floor in a large suite due to my 30th wedding anniversaryStaff are very good and friendlyTry Havana21 across the road for foodMinus points: too far from old town don’t stay hereWe did walk back twice from the old town but it’s a long walk back via the malecon.Breakfast is really good with much choiceTried la roca down the road but they ran out of pizza. Best atttraction in Havana is the cigar museum.
Great hotel, clean staff were helpful and friendly. We travelled with my blind uncle and it was very easy to get around even the roof top pool. We was there 3 days and loved itMake sure you get price from taxi before getting in they can try and rip you off
This was used as an emergency hotel after needing to leave a previous emergency hotel, post Hurricane Irma.The Hotel Capri is a large hotel in the NH group. The staff coped very well considering they were inundated with displaced guests and that they were operating on emergency power. Communication between travel reps and the hotel was very poor.Rooms were a decent size and were everything you could expect from a 3*+ hotel in the U.K. Everything was clean and the beds were comfortable. There was no air conditioning or hot water, however that was due to the aftermath of the hurricane and not the fault of the hotel. It came back after 48 hours. A large bottle of water was included on the first night only. This policy needs to be reviewed considering the incredibly high temperatures.A basic breakfast is available and a very simple dinner buffet. Again, the board basis was poorly communicated by The Travel Place and wrong charges were applied.Staff members tried very hard and Sunian in particular stood out in the breakfast buffet as she cooked eggs for guests. Sunian was incredibly animated and friendly and, given the number of guests she had to deal with, I was impressed that she remembered many details about me the day after our first meeting. Sunian is an excellent ambassador for the hotel and for Cuba.On my next to last day I returned to my room to find a letter from the senior management apologising for the difficulties experienced and leaving me complimentary bottle of quality branded rum. This was a nice touch that was appreciated.Whilst quite a ways from old Havana, this is a pleasant hotel and very close to the Malecon.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 220 rooms in an 18 storey building
- Snack bar
- Beauty salon
- Business centre
- Medical services
- Conference facilities
- WiFi (fee)
- 1 king-size bed or 2 twin beds
- Bathroom with shower only
- Mini-bar (fee)
- In-room safe (fee)
- Flat screen cable TV
- 220/240 volts
- Central air-conditioning
- WiFi (fee)
- Up to 3 people : Maximum 3 adults; Maximum 1 children
Resort Location Map
- Hotel Contacts
- Extra Info
Calle 21 Entre Calle N y o reservas1 (At Sign) Capri. Gca. Tur. Cu reservas1(At Sign) Capri. Gca. Tur. Cu, Havana 10400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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