- What's Included
Located in the vibrant Vedado district of Havana, approximately 145 km from the Varadero airport.
We stayed at the Capri over a long weekend. The hotel, like I think most hotels in Cuba, is not a good value for the money. The staff was attentive and the complimentary breakfast had a nice assortment of foods. The papaya, mango and guava at breakfast were awesome! However the juice and the "cafe con leche" were awful. They use powdered milk. I drank my cuban coffee black during the trip. The hotel is in a good location and it is close to the Hotel Nacional and the Malecon. Their beds, pillows, bedding and towels should be upgraded. They beds and pillows are hard. Their towels threadbare, the linens stained, the soaps, shampoos etc smelled cheap. I was ready to come home.
Rooms were very nice, pretty good wifi in the lobby. Got two hours free and each additional hour for $1.50CUC.Continental Breakfast in lower level, a great buffet with omelet station with wonderful help. Elizabeth was beautiful in both looks, heart and service. Great Service. Oscar was also very good.
Pleasant hotel, with an excellent bar man Rey, who works in the Bar Azul. He welcomed us as soon as we entered and provided super suggestions for cocktails and kept us entertained through out our stay. Would highly recommend him as a host, he's a credit to his profession, we'd be back again for more of his delicious creations!
We stayed at the Capri on both ends of our week in Cuba, and I pretty much adore it. It's got this retro mod feeling that is quite legit, I suppose, since I think it dates back to the 50's. I love the band that plays in the lobby at around 5p most days, the lobby bar, the rooftop restaurant… the food selection is dazzling, particularly the breakfast buffet, which was included for our group (and I think all guests). The rooftop features sublime views of Havana, and the Hotel Nacional and the Malecon, in particular. I was thoroughly charmed by the Capri. A few minor quibbles: • I could never get them to actually bring me more pillows. I asked repeatedly and was always told they would, but they never did. It became kind of joke between my wife and I. • The shower setup is a hilarious recipe for a floor full of water. Oh well.• Check-in took quite a while but we had a large group. "Sometimes you get the bear, sometimes the bear gets you."I still delighted in the Capri, and would happily return, if only to trade quips with Marieta, Carlos, and the rest of the front-desk staff, who were friendly and garrulous when they weren't swamped with check-ins.
The hotel frontage is ok, the welcome at the reception is poor. The reception staff aren't exactly approachable and don't smile enough. The rooms are a good size but be warned all the beds have plastic mattress covers, so they crinkle and crack when you lie on them but more importantly you sweat like a horse, I guess it's to protect the hotel from having to buy repeat mattresses over time - this is something that reminds me of when my children wet the bed at night aged 2! There were 2 other things that got my goat - the first was the concierge or where you buy your 'wifi' cards after your ONE hour was used up - these women were miserable, grumpy and completely unapproachable - just like the reception staff - in the middle of asking a question, their phone would ring and they'd immediately answer it without a hint of hesitation from your mid flow conversation. Infuriatingly rude. Secondly was the food - OMG - awful doesn't even begin as an appropriate adjective. The problem for the Cubans of course is the USA embargo making it extremely difficult to replenish low stock so juices are watered down to water, black tea doesn't exist, no fruit at all except guava and mango. Bread is dry and very white. So whats' good? The bar staff, doormen and the housekeepers are bright, jolly and friendly. Generally speaking the Cuban people are warm and happy so these niggles shouldn't ruin your holiday - just keep an open mind.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 220 rooms in an 18 storey building
- Snack bar
- Beauty salon
- Business centre
- Medical services
- Conference facilities
- WiFi (fee)
- 1 king-size bed or 2 twin beds
- Bathroom with shower only
- Mini-bar (fee)
- In-room safe (fee)
- Flat screen cable TV
- 220/240 volts
- Central air-conditioning
- WiFi (fee)
- Up to 3 people : Maximum 3 adults; Maximum 1 children
Resort Location Map
- Hotel Contacts
- Extra Info
Calle 21 Entre Calle N y o reservas1 (At Sign) Capri. Gca. Tur. Cu reservas1(At Sign) Capri. Gca. Tur. Cu, Havana 10400 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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