Saint Johns Vedado
- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
OverviewLocated in the very heart of downtown, Hotel Saint John's is in the Vedado area, a few meters away from La Rampa, Havana's entertainment hub.
After our internal flight was delayed, we arrived very late in La Havana and we had to find quickly an hotel. We didn't have a lot of choices and ended up here. It was a very poor choice.The guy at the reception was terrible and we paid way too much for what it was. They overcharge tourists for very poor quality.We were eventually walked to our room, but once the hotel guy entered in it, he quickly asked us to go out because there was "a problem in the room" (never figured out what it was, probably for the best). We finally got another room which was VERY loud (there is a disco on the last floor, with drunk people walking the hallways) and in a very bad state (see pictures).Our night there was a nightmare.You can definitely find better hotels for much more quality!
The conditions of this hotel are deplorable:• The staircase was dirty, most of the tiles on the steps were broken and piles of garbage was visible on unused floors of the hotel.• The walls of the room were laden with mould, which made the air inside the room hard to breath.• The bed covers were stained.• The bathroom door did not close.• A fetid odor emanated from the bathroom drain.• The air conditioning was very noisy.• Running water in the room was cold most of the time, occasionally lukewarm and never hot.• Only one of the two existing elevators worked and it was not operating part of the time.• Breakfast was served at a restaurant (in a nearby hotel) that is utilized by two hotels. The space was crowded to the point that it was hard to find a place to sit.Hotel staff showed a startling level of disorganization and lack of professionalism:• For the first 24 hours of our stay, the front desk staff did not want to accept our Air Canada Vacations voucher and wanted us to pay (again) the full amount of the hotel nightly rates. They did not give up on making us pay again until the evening of the second day there.• Employees, such as front door security guards, could be heard swearing and using vulgar language between them and loudly discussing personal issues.
We had arrived to the hotel Friday evening. Very loud because on the last floor (14 floor) they had a disco, a lot of random people going round. After check-in we got the key to our rooms (we booked one room for three people family but we got two rooms instead). Rooms are very basic, beds (clean)and table lamp, mirrors so old that you hardly can see anything. Bathroom in one room only hot water in the shower luckily the other one had cold too. No curtains in the windows and once we woke up in the morning instead having nice view of Havana city (eight floor) we had a view on the gray color of the next building wall with some kind of balcony were two little dogs were yapping. Terrible smell of the the gutter in the room and bathroom. Restaurant terrible, dirty crockery, lack of tea cups, cutlery. Food very poor quality, moldy pineapple only made us sure that apart from boiling eggs we shouldn't eat there. Staff has no clue about cooking and serving meals.We went to the last floor of the hotel next day in the morning to see the panorama view of Havana. The view is really nice but the mess and filth on the stairs was unbelievable. It's a pity but this is CUBA :)
I knew not to expect much from the Saint John as I heard that it was rather plain. When I arrived there I was pleased enough to find that the staff was friendly enough and helpful to in finding quality restaurants. The problem was the hotel is very desperately requires renovation. The plumbing in particular was horrible with little in the way you might call hot water. One of the elevators was broken down during my stay. I think this is inevitable in Cuba. I suspect when that this will happen if the Americans snap up some of these hotels In Cuba. Regardless my room seemed to have been recently painted. The hotel bar was quite popular and good place for a drink. There is also a very popular nightclub on the roof that has a fun floorshow.
Prostitution. It's everywhere in this hotel. Need I say more? My two friends that were staying in the room next door came back one night and found a used condom on the floor as well as a mess on the sheets. Half the time there was no hot water. Luckily half way through our trip we were able to move up the street to Vedado. Which is a much nicer hotel and everything was great.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 289 Rooms
- 2 Pools
- 4 Restaurants
- 3 Bars
- Nightclub with live entertainment (fee)
- Internet (fee)
- Currency Exchange
- Tour Desk Spa
- Massage (fee)
- Fitness Center (fee)
- 1 King or 2 Twin Beds
- Air Conditioned
- Safety Deposit Box (fee)
- Maximum Occupancy 3, Maximum Number of Adults 2
Resort Location Map
Saint Johns VedadoHavana,Cuba
- Hotel Contacts
- Extra Info
Calle O e/ 23 y 25 Vedado, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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