- What's Included
- All Inclusive Features
Cuban style hotel located across from the beach.ï¿½It is not in Havana but in Havana del Este, about 40 minutes east of Havana.ï¿½The only good thing is its proximity to the beach. Please note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
We just got back from a week at the Hotel Tropicoco after spending a pleasant week there. Since our first visit in 2010 we were happy to see the improvements that they are making there. The food is more varied and pleasant tasting and the fruit and salad bar are great. Coffee in the morning at the bar bears special mention. We found all the staff most helpful and willing to go the extra mile when treated with respect.
I loved my stay here. If you are one of those people who complain at a Hilton it is not for you. In fact Cuba may not be for you. The hotel is weary but it has this faded Soviet era concrete charm. The beach is excellent and stretches for miles. The location is excellent if you want to see Havana yet stay in a quiet all-inclusive resort. Do you want to meet locals? It is easy to mix and chat anywhere you go here. The staff are mostly friendly. There is a nice pool though I never used it. The food is really kind of great. Usual fair at breakfast and lunch and dinner are similar, pasta, rice, chicken, fish and salads. Really tasty. Wine is also served. Really nice home baked bread and desserts and occasional handmade ice cream. Nearby town Guanabo is nice for day trips and mingling and restaurants. Free bus to Havana and back once a day. local tour buses charge a reasonable cost $10 - $15 for a hop on hop off option, taxi $17 to $20. If you are more adventurous city buses cost approx 85 cents.A basic hotel at a low cost with lots of positives.
We arrived late, about 10 pm, after we checked in and having to get another room as our key did not work, they gave us a larger room on the south side. At first we were thinking ,,,what have we done... the hallway was dark found our room and were pleasantly surprised .large room big bed very clean.WE then went to find some food, One of the chefs made us up some sandwiches, very nice of him!Back to the room for the night to find they had a water problem that night but was fixed by morning.We explored the hotel and grounds the next morning, The old building does need alot of work in every aspect but the staff makes the best of what they have to work with. The grounds are beautifuul the beach even better! We felt totally safe everywhere. The stray dogs and the hotel cats were great, being animal lovers! The older guys with young women wasn't as bad as most say, it was there but not in your face.All the staff was excellent and the door man Orlando was over the top! If you go and need a cab , ask Orlando for Baundo , Baundo is an excellent person and very reliable, tell him when you want to be picked up and he will be there!! Tips help of course for everything.. The cleaning lady is your best friend if you treat her good, 1 CUC per day is very appreciated by her. Us and our very good friends had a great stay, food was basic to good and plenty of it. drinks were steady and good.The beach bars and restaurants and the local tourist market beside the huge hotel was great. We have no complaints only praise for the staff, and the hotel it self.... well it is what it is, old, run down, roof leaks, looks kinda like a factory, but it is clean and is slowly coming around, in its day am sure it was very nice, in days to come it will again. but may not be affordable. and remember... BAUNDO for a cab.!
I got a good room here ,very comfortable and I need to admit the hotel is improving its appearance .It is clean and the service from front desk is very good.But as nothing is perfect there were no beach towel at all during the weekend till Tuesday and the massage person never came. The food is is regular and what impressed me a lot is the amount of cats in the restaurant.i am an animal lover so they did not bother me, but a lady from behind my table got so scared when she stepped on one that almost landed on my plate.What makes this place a good choice is the beach which is one of the best.
My wife, 16-month old daughter and I spent a week at the Tropicoco and liked it. It is a quirky, Soviet era hotel with a (mostly) public beach across the street. There is a small part of that beach that is reserved for Tropicoco guests, it was a bit crowded and we did not think it was ideal for us since our daughter wanted to wander around a bit. The hotel is basic and a good value as far as we are concerned - hotels in Cuba seem to be getting more expensive all the time (in central Havana they are VERY pricey) - so whether you would enjoy staying at the Tropicoco really depends on what you expect from a hotel.We found the rooms to be basic (lukewarm water) but more than good enough for a beach hotel.The food was a combination of traditional Cuban (rice and beans, plantains, pork, ect ) and some dishes that were using what they had, which in Cuba changes day to day. The kitchen staff were creative a made some great dishes - I thought the jalapeno peppers with luncheon meat was quite good. We ate fresh fried fish every day. Tropical fruits were plentiful, the breakfast omelettes were great. Milk was powdered, again this is Cuba it's reasonable to expect things like that unless you pay way more than we did for this hotel.The dining room staff were for the most part very good - other travelers have mentioned Osmani - they are right he is excellent the man really understands customer service. We really need to mention that shortly after our arrival, our daughter came down with a high fever and severe cough - we were told by service and medical staff at the hotel to go to a hospital in Havana (where the service was excellent) and the hotel staff really helped us out in getting to the hospital. Mabel at the front desk and the doorman, Orlando, in particular helped us out a great deal during this situation.Other travelers have mentioned the sex trade that seems to go on at this hotel - we saw it for ourselves but having said that it was discreet enough that it did not bother us at all, we walked all over that building with our little girl and never saw or heard anything that was over the top disturbing.Distance to Havana is a real plus here, about 30 minutes drive with taxis outside the main entrance of the hotel all the time and you can choose between an old American car, a Soviet Lada or more modern taxis.Overall, a pleasant stay we would go back for sure but probably not until our daughter is older (no child care facilities, if that is a must go to a more expensive place).
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- Domestic and international drinks (domestic beer & cocktails daily from, 7am-2am)
- Daily activities
- Nightly entertainment
- Non-motorized water sports
- 188 rooms
- 1 Buffet & 1 � la carte restaurant
- 1 Snack bar
- 3 Bars
- 1 Pool
- Beauty salon (fee)
- Massage (fee)
- Medical service (fee)
- Tour desk
- Shop (fee)
Hotel room with:
- 2 Twin beds
- Bathroom with shower only
- Satellite TV
- Max occupancy 3 persons
Bonus - Free shuttle service daily to Havana.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Ave Sur y Las Terrazas Santa Maria del Mar, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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