- What's Included
- All Inclusive Features
Cuban style hotel located across from the beach.�It is not in Havana but in Havana del Este, about 40 minutes east of Havana.�The only good thing is its proximity to the beach. Please note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
Spent seven days at the hotel. Chose the hotel because of its location - beach was just across the street. Beach was however quiet most times. Would have loved to have more music to dance to when not in the water. Hotel did not fall below my expectation of a two-star status. Though, it was all-inclusive, meal was neither special nor bad. Staff were friendly (from receptionist, to hotel securities, to restaurant/entertainment staff) except the DJ who refused to play a song I specifically requested. LOL (I didn't take it personal though) It was a "Sango" song (Afro-Cuban). Every other thing was good. I didn't mind the AC, natural air was good for me during the day, night time - the AC worked fine. One or two bed bugs, but who cares!...i killed one of them before it bit me. The other? left it to go tell the story to others who might be tempted to come. lolAs per tourist, met some amazing people who made my stay worthwhile! Ali especially, a grandfather who had a young heart - made us laugh out loud most of the time. Free shuttle buses in the morning and evening to pick you to and from Havana, if you wanted to get to the old Havana. Taxis right in front of the hotel to take you to El Cubano bar at Guanabo if you feel like moving your body to some electrifying Spanish dance-hall songs. However, be aware of 'Chikas'. Overall, I had a good time. Would go back again if opportune.
Visited Tropicoco with my 16 year old son during March break. Unfortunately the weather was horrible the entire time we were there. Overcast, chilly, high winds and frequent drizzle so we could not really enjoy the beach, although we did go for walks every day. The hotel however was wonderful. I loved the retro Soviet design and the entire building was so quirky that it took us all week to figure it out. There is a fabulous patio, comfortable pool area with bar and snacks, and extensive lobby areas on multiple floors where people actually hang out and socialize! The location is wonderful, busses and taxis to downtown always available, beach is across a street but still closer to the hotel than many resorts I've stayed in. Our room was basic but the beds were comfy, bathroom was nice, view was great, everything worked and our maid was amazing. Only thing I would add is a fridge in the room. In fact everyone who worked there did above and beyond, friendly, helpful, caring and competent. And unlike other Cuban experiences, no one asked for a tip (this even extends to tours, bus drivers and other service people in downtown Havana). Of course, one does tip. Especially if you ate Canadian! There are some small shops close to the hotel, you can get liquor, tobacco, snacks, souvenirs, clothes etc. They will exchange money at the lobby and I strongly advise bringing cash because going to a Cuban bank or cadeca is not pleasant but if you want to get the best rate that would be your best bet. The food at the buffet is good, particularly whatever they are cooking on the grill. Lots of choices of vegetables, fresh fish every day, I found the best option is to stick to the simplest things. That said it is not a 5 star resort so nothing fancy, but fresh and usually good. All the bars are great, at any they will go out of their way to concoct you something amazing, then next morning make you an espresso. The bar at the beach is basically a shack on the path. There's a sign that says beer costs one CUC, but it is included, the menu prices are for people not staying at the Tropicoco. There are dedicated lounge chairs on the beach and guys selling coco frio con ron. Get one! There is a fabulous outdoor restaurant about a block away to the right. Best burgers in Cuba, freshest seafood I've ever had and very friendly and accommodating staff. If you go in the evening & the gate is shut just ask them & they'll let you in. I would like to especially recommend Reuben at the lobby bar, but ALL of the staff at the Tropicoco are brilliant. I have heard this establishment has been bought and will soon be converted to 5 star resort, so I strongly recommend going soon.
I've given this place 5 stars because I don't believe it deserves all the bad rep and horrible reviews it gets.Our stay here was a last minute decision. We'd been staying nearby in Guanabo and after seeing how gorgeous the beach was here at Tropicoco we decided on a few more days there before going back to Havana city and just walked into the hotel to ask if they had rooms available. Yes, it's a very old and run down hotel that desperately needs some investment but we found the service and staff friendly and super easy going... There's also a nice pool, common areas, internet access (which you can never take for granted in Cuba!), and shops with souvenirs and essentials... Our room on the 6th floor was clean, tidy, had super comfortable beds, a TV, fridge, safe, hot water, and a spectacular ocean view! And for 60 cuc per night per person, all-inclusive, we weren't complaining at all. Ok, the food wasn't great but we didn't care. We were at the beach all day drinking fresh coconut laced with rum :D !!! You just need to consider that this is only a 2 star hotel so if you go expecting luxury and VIP service you're obviously gonna be disappointed!
This hotel was awful bed had blood stains bed bugs the towels was moldy and stink the food omg worst food I ever eat the staff was amazing but they need to use gloves when preparing meals no paper plates sandwich in your hand they need 100% renovation I was so disappointed I was ready to leave the night I get there the country is beautiful the people is great but hotel was straight hell I wouldn't recommend to no one all inclusive but I eat the bar was cool then beach beautiful I will go back to Cuba but at a different hotel
We we're here 2nd week of this month.The place is nothing so fancy (this is Cuba a developing country hello?) But it had everything.From AC safety box clean towels ,daily room cleaning and their sheets are more whiter than the sheets I had in the hotel I was lodge in London UK or In Boston ND Florida.It was really clean.The food was basic but they have tons of choices. Place was being cleaned everyday and people at the beach were nice.This is not a place for people who complains about every simple this in life.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- Domestic and international drinks (domestic beer & cocktails daily from, 7am-2am)
- Daily activities
- Nightly entertainment
- Non-motorized water sports
- 188 rooms
- 1 Buffet & 1 � la carte restaurant
- 1 Snack bar
- 3 Bars
- 1 Pool
- Beauty salon (fee)
- Massage (fee)
- Medical service (fee)
- Tour desk
- Shop (fee)
Hotel room with:
- 2 Twin beds
- Bathroom with shower only
- Satellite TV
- Max occupancy 3 persons
Bonus - Free shuttle service daily to Havana.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Ave Sur y Las Terrazas Santa Maria del Mar, Havana Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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