- What's Included
- All Inclusive Features
In summary, I came looking for gorgeous weather, a beautiful sandy beach that allowed me to walk in the lake-like water forever before having to swim, an all-inclusive clean hotel and friendly staff, food that was significantly better than my previous Cuban holidays, and this little jewel delivered exact value for my grand.A seasoned Cuba traveller accepts the challenges the poor country offers as one of the reasons why this island remains so affordable for Canadians compared with its competition. Compared with the other buildings one sees in the long two-hour bus ride from the airport, the hotel is a palace, an oasis, albeit one with some faults. I liken Cuban hotels in this range to going to summer camp; expect things to not work all the time, hope that you can adjust things with the staff, and you're good to go. When I arrived at 1:30 AM, my name wasn't on the list, so I was assigned any-old-room and told to wait for the next morning when my travel agent on site would adjust things. That was fine, but my any-old-room didn't have a look on the front door. So I got a second any-old-room for a night, and sure enough, by 11:00 AM the next day, I was all set for the rest of the week. Other than almost-impossible-to-open sliding-balcony doors, the room was just fine. They fogged the hotel, especially the lobby, to greatly minimize mosquito infestation, and frankly, I couldn't see myself surviving the holiday without that strategy. They did a great job on that front (although you do wonder about the chemicals).The biggest issue I had was the wifi: they issue these 1-hour long cards with codes and and such, and when they worked, it was fine, the signal was good in the lobby and beach bar, but they kept running out of these precious cards (1.50 for an hour). 5 days of the 7 we were disconnected, but hell, that's the point, isn't it? Still, they can easily improve this.So yeah, got my bang for the buck, and would go back in a heartbeat.
We have been to Cuba 4 other times in a different resort and decided to book here for the beach and we certainly weren't disappointed it was beautiful. There was enough shade and chairs to spend the day on the beach. If you have been to Cuba you don't expect the Hilton, the rooms are a little dated, but kept exceptionally clean. The cleaning staff are great, happy and courteous. Food was pretty good, there was certainly enough to eat even if you are picky. Desserts and ice cream were plentiful. The resort was well laid out and the beach just in front of our room. It is a 2 hour drive to and from the airport, we were only 6 people so we had a mini bus to ourselves and a great driver each way. We took a trip to Puerto Padre just to see the closet village, not really that worthwhile. The days were hot and the evenings cool. Take bug spray for the 'no see ums'.There were quite a lot of Cuban families staying there which made it more interesting. I would certainly go again.
This was my sixth visit to “Cova”. I love this place. The beach is beautiful. Being the only resort on the beach means it is quiet and if you go for a walk you can enjoy the scenery without the normal “resort row” you have in other parts of Cuba or in the Dominican Republic. I have seen a number of reviews that state the ride from the airport in Holguin is two or two and half hours. This has not been my experience. This last trip, the ride to the hotel was less than an hour and a half. The ride back to the airport, in mid afternoon, was an hour and a half. I keep going back to Cova because of the people. Everyone who works there, from the management to the porters, are all very friendly. They all take the time to say hello and ask you how you are enjoying your stay. Of all the places I have been in the Caribbean, and I have been to many, this is one, by far, has the friendliest most engaged staff.While you are there you have to visit Yandi who runs the small beach bar next to the nautica centre. He makes the best daiquiri’s, mojito’s and pina colada’s on the resort. They will make you cry, so stay strong :) (Yandi’s words, not mine). This is a new addition this year and it needs the support of the guests to ensure it is there next year, so take the time to visit Yandi at Jhon Silver (nope that is not a typo) and have a drink, you won’t be disappointed.There have been a number of upgrades since I was last there in Dec 2015. The Ranchon has been redone and a second floor added. The pool has a new surface. The tiles in pool bar have been replaced with the non-slip type. If you have been to this resort you will remember how slippery it could be if you stepped out of the pool to get a drink, not anymore. They have added lamp posts throughout the resort so walking around after dark is much easier. And last but not least the water problem is solved. There have been numerous reviewers who have complained about the lack of consistent water in the rooms. This has been fixed!I could go on and on about this resort but I will wrap up with this - if you want a great vacation and very good price you won’t be disappointed. Just don’t go expecting a five star facility, it is not that, it is a clean place with good people and decent amenities. And, no, I don’t work for Cubanacan :)
Took a very long time to get there, but well worth the effort. Staff wonderful - rooms and facilities very clean, beach fantastic, great people, lots of things to do, or just relax on the beach you can choose . . .
I almost don't want to write a good review for this review. Not because I did not enjoy the stay, I just don't want people to find out about this hidden gem. If this is your first time there and you have kids, note these few things that are REALLY helpful to know:1-EXPECT 1 hour at Cuban customs... Clearing customs in Holguin can be longer than expected. First they take your picture and after you show them your passport and a visa they let you through the door. They have two stations where they do the check out, scans and all. However they have no lines. So it is a bit of a chaos. Be aware especially if you have kids. It can be long.2-FROM THE AIRPORT IT IS A 2 HOUR DRIVE. We knew this ahead of time and we were o.k. with this - so keep this in mind.OK back to my trip. After the bus ride (that is relatively comfortable) we got to the resort that is in the middle of nowhere. It is very secluded. We got there at around 1 o clock. The rooms were not readily available but the front desk made the check in, gave us the bracelets and went on to eat at the restaurant buffet.We left the luggage at front desk without worry. The staff is great. I was extremely surprised to see a french speaking clerk at the desk. And i'm not talking Allo, Bonjour etc. I mean real conversations. The other clerks do speak English fluently as well. Staff in the buffet were very smiling. A little note, They will take your drink orders and bring it to you fairly rapidly, they have water, cola, sprite (though the sodas do taste different just so you know) but having another round might be a little longer. At worst make eye contact and wave courteously if you want a refill. As far as the food is concerned it is not the Canadian food you might like to taste but it was actually quite tasty. If I wanted food cooked my way, I went to the pasta station or the grilling station beside it and waited 10 minutes or so. NOT A BIG DEAL. So flies sometimes are seen. We went to a A LA CARTE restaurant (CUBAN one I believe) which was very good. There are a lot of things to eat there. There are renovations going on (painting) which is always welcome.We were in Bungalow 5100 which is almost in front of the pool and the restaurant was in front of the pool. Beach was in the back at a 2 minute walk. The pool was cleaned every two days by the staff. There is a lifeguard patrolling from 9 to 2 maybe and he is quick to warn the kids if they can't swim that they cannot be in the bigger pool, unless parents confirm it is okay but you should always check on your kids anyways... There are 2 pools a shallow one and a more deeper pool - pool depth was 1.40 or 1.60 m at it's deepest.The beach is of soft white sand. There are some small rocks/seashells that wash ashore but nothing to cause harm. Also some weeds but they are very easy to walk besides should you wish to walk further. You can go a long stretch before it gets deep. Gorgeous beach. There are also lifeguards on the beach. It is a very relaxing place. I agree with someone I met there, it's like a campground atmosphere to it. Very chill. There is nightly outside entertainment (9 to 11) followed by the disco from (11 p.m. to 1 am). I have 2 suggestions for the staff either manager or entertainment team. Lower the volume a bit from the speakers as they are really LOUD! Also consider reversing the order of the entertainment shows. Have the music band finish the night. My kids are heavy sleepers so they could sleep through it all but not me - . Anyways we adapted. We took siesta's in the afternoon before supper and stayed up until the end of the show. Bring bug spray as there are mosquitoes. They have tours that leave from the hotel but THEY DO NOT TAKE PLASTIC on the resort. You need to pay with CUC's. Also the exchange rates are better at the resort than the Holguin airport.We used sunwing and our REP Rene was very friendly (speaks 4 language). Note however that he is human. He controls what he can and does what he can to help but he doesn't work for the ''hotel''. All an all for the price, it was an exceptional vacation. To the manager and all of your staff - THANK YOU from the bottom of my heart for a fantastic vacation.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner daily
- Unlimited Domestic drinks and selected International drinks from 9am-11pm
- Wine with meals
- Selected non-motorized watersports (1 hour per day)
- Scuba diving lesson at pool
- Beach volleyball
- Game room
- Dance lessons
- Daily activities
- Nightly entertainment
- Admission to the Disco, drinks included from 11pm-2am
- 180 rooms in 29 two-storey bungalows
- 1 Buffet & 1 A la carte Restaurant
- Snack Bar
- Bars including a swim-up pool bar
- 1 large free-form pool
- Lounge chair and towels (beach/pool)
- Non-motorized watersports (Snorkelling - fee)
- Dive centre with equipment and certification programs
- Tennis court
- Fitness facilities
- Mud therapy (fee)
- Massage services (fee)
- Laundry service (fee)
- Car and moped rentals
- Internet access & fax services (fee)
- Medical services available
- 1 king or two 3/4 beds
- Satellite TV
- In-room safe (fee)
- Mini-fridge (water only)
- Bathroom with shower
- Balcony or patio (garden or ocean view)
- Max occupancy 3 persons
For the Kids - Kids' Club (ages 2 to 12) plus the Playground.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Playa Covarrubias, Puerto Padre 77200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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