- What's Included
- All Inclusive Features
We stayed here in October & initially wasn't going to write a review because the place is AWFUL but decided to let people know so they could save money.Cats absolutely EVERYWHERE especially in dining areas where food was - allowed to climb on tables & chairs (and food a couple of times) in the snack barFood is terrible - we were even told where we HAD to eat some nights.Some of the pools were closed as they needed some tiles replacing - 10 tiles in total & when we left after 2 weeks the work still hadn't been done.There are a lot of steps which for us wasn't a problem but there are NO disabled facilities at this hotel so bear this in mind.One good thing is the beach.For us the best thing about this holiday was the day we left to come home !!!!
We staid here for 4days. The Hotel was half empty, probably because of that the food was very poor. The hotel is an all inclusive resort, the pools were ok but the beach was bad, a lot of sea grass every were.At the second day of our stay I have chicken for lunch and ended in the local clinic with vomites and diarrhea!
we were there the first week of June great hotel wonderful staff and great food.the only issue we had was trying to change rooms from second floor to first.it took two days to get a new room with great help from Sunwing reb. if it was not for her we would still be waiting.the resort was not even a third full so it should not be an issue. the main issue was the front desk and we were not the only ones to have an issue with the front desk.
I went there with my dad for a week to relax. We had a great time, the food was good even at the buffet, we went to the Cuban restaurant where they made the best ropa vieja I ever had in cuba. The site was really clean, pool was clean every mornings.The staff was all really nice and the animations team did their best to make you enjoy your time over there. Tiger at the pool bar give a amazing show. The room was super clean. I went there twice in 2007 when it was call Grand Playa Turquesa but it is much better now.I have been to Playa Pesquero 23 times... But I think now my new place for vacation will be at Memories Holguin. They only need to improve their Mojito 😉
It has officially been 2 weeks since I came back from my trip at Memories Holguin Beach Resort and all I can say is that I am still daydreaming about the beautiful resort and amazing staff! This has been my first time ever to experience an all-inclusive vacation and I am so glad that I got to experience it first at this resort! I travelled with 5 of my cousins during the week of May 23-31, 2017 and although I have been told that May is typically a rainy season, but we experienced nothing but the sun and it's heat the whole week! Upon arrival, check in was easy and fairly quick. We were greeted with smiles, welcomes, and even cold beverages! After, we were taken by a cart to our room, which was very convenient as we all had fairly heavy luggage. Since I was travelling with a group of 6, we had originally requested for side by side rooms, which was fulfilled, but once we entered our room, unfortunately the electricity and AC were not working. We immediately called the front desk and within 5 minutes, a staff came and directed us into another room. I was quite amused on how we quickly they were able to resolve this little hurdle and really commend them on their customer service skills! The room is a great size and is cleaned and organised daily with different designs made with the comforters or towels (which was my favourite part to see everyday). There are several closets with hangers, a flat board (for ironing), iron, umbrella, extra warm blankets and a safe (good idea to keep your passport and other valuables there). The washroom is also a nice size, in where the toilet and shower are separated by a wall and doors. I would suggest to bring a converter if you want to use your hair straightener or curler. Now to talk about the facility... aka the 7 cascading pools!!! Those pools were breathtaking and it was so much fun choosing a different pool everyday to swim at. The pools are fairly shallow, only the very top pool, the pool before the pool bar and pool bar are a bit deeper (so you can really enjoy your "mermaid swims"). The food is fine and you can always find something new to eat, but if you are a "burger, hotdog, pizza and fries" kinda person, just head over to the snack bar! I personally think they have the best pizza, burgers and fries there!!! The facility in general is very beautiful and had a great time with all the nautical activities available at the beach (catamaran rides, kayaking, pedal boating, paddle boating, and snorkelling)!A huge shoutout to our bartender in the snack bar/lobby: Juan Carlos Nunes Gandoll! The most hardworking, funniest and efficient worker I have ever met! His charm and customer service skills are impeccable and because of him I really enjoyed my time at Cuba! HANDS DOWN THE BEST STAFF EVER! The staff in this resort make this place a real gem! Their happy and joyful spirit are contagious and their willingness to help you and provide you with the best service is awesome! If you want to experience a place in where the staff always serves you with a smile, please make your reservations to this resort!A huge shoutout to these wonderful staff: ENTERTAINMENT TEAM Claudia Claridad Yunior Zaragoza Guillermo Cabrera Silva Jeans Alejandro Torres Dominguez Saddan Alberto Naranjo Pupo Alina Victor Luis Castillo Bautista WAITERS / WAITRESSES / CHEFS @ BUFFET Mailena Duran Jomara Linnete DayrelisRamonNicholasDouglasYordannis RaulBAR TENDERS Juan Carlos Nunéz Gandoll Norberto Danilo Enrique JoelJorge LuisWATER ACTIVITIES William GabrielJudy Antonio MisaelDarlyn (Clubhouse)RECEPTIONIST Fidel Carlos NievesThank you Memories Holguin Beach Resort for providing me with such great memories! Looking forward to see you again next year! <3
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- Non-motorized water sports
- Game room
- Daily activities
- Nightly entertainment
- Free admission to the Disco
- Free Wi-Fi in the lobby (90 min/per day)
- 531 rooms, spread throughout 53 two or three-storey bungalows surrounded by lush vegetation
- 1 buffet restaurant
- 5 a la carte restaurants: Italian, Cuban, Mediterranean, Asian, Grill (dress code & reservations required)
- 24 hour snack bar
- Bars including Lobby bar, Swim-up pool bar, Disco bar and Pool bar
- 5 swimming pools some linked with waterfalls
- 2 Kids pool
- Lounge chairs and towels
- 8 lit tennis courts
- Fitness centre
- Aerobics area
- Entertainment complex
- Beauty salon
- Spa (fee)
- Medical services 24 hours (fee)
- 1 double or two twin beds
- 1 day bed
- Mini bar
- Coffee / tea maker
- Satellite TV
- In-room safe (fee)
- Bathroom with shower
- Balcony or terrace
- Max occupancy 3 adults or 2 adults, 2 children
For the Kids - Kids Club, two kids pools. Babysitting available. (fee)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera a Guardalavaca S/N Playa Yuraguanal, Rafael Freyre 82200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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