Paradisus Rio de Oro
- What's Included
- All Inclusive Features
We have just returned from a 14 day holiday to Paradisus rio de oro this was our second visit having been three years ago. The hotel and staff were brilliant as usual,the rooms are spacious and kept wonderfully clean,the staff are truly great,they are so friendly and helpful and always have a smile and a greeting for you.We were there for Hurricane Irma and it hit hard but it did not spoil our stay in any way. The way all the staff handled this event was amazing,they just took it in their stride with no panic or drama,when the Hurricane had passed the guests and staff mucked in to get the dining room and lounge areas fit to use again within a few hours, just amazing.Within four days you could hardly tell a category 5 Hurricane had just passed through.There were a couple of things that had changed since our last visit. There is now a small animation team that organize games around the pool,in our opinion this is not really necessary for a 5 star adult only hotel as it is not now so relaxing,also the standard of evening entertainment has dropped a little.These two little moans however are very minor as everything else is perfect.We really could not fault the food and drink in any way.There have been many reviews complaining about the birds in the buffet area,let me tell you that this issue has been addressed very effectively.All in all we had a great holiday in a very well run and staffed hotel.We will be back.
It's with a heavy heart I write this review as I wanted to love this place. We arrived on the 4th Sep to celebrate our honeymoon. Stayed in RS. Room was lovely, service seemed good. Beach and pool area simply stunning! Came back to our room the third day to find out we were being moved to main hotel due to Irma. Totally understood this and moved later that day. 3 days on the other side then moved back to RS. We thought let our honeymoon begin again! Service never got to what we expected the rest of our stay. We understand there had been a hurricane but felt like all RS guests left to just get on with it. Nothing special like we had hoped. Returning guests stated even prior to Irma the standard was no where near as good as it had been. Poolside service was hit and miss depending on who was working. Met some wonderful people who made our hol but considering there were only about 40 maximum of us in RS we thought we would have been looked after a lot better after what we had all been through. No visit from general manager, which apparently had been the case on people's previous visit. Thomas cook basically left us there during a hurricane whilst Canadians were flown home! Will not be travelling again with Thomas cook and unfortunately won't be coming back to PRDO. Our honeymoon cannot be repeated. Reading recent reviews on here, how people can say food is good is beyond me. The speciality restaurants were just ok. RS restaurant repetitive and boring. Menu changed once! We are not picky but nothing was wow anywhere food wise. Yes I know it's Cuba but come on, for 4 and a half grand for our honeymoon I think we should have got a lot more for our money, hurricane or not. We couldn't use the beach after the storm, this was due to the smell. Therefore thankfully the pool area was sorted quickly. Our friends said at their last visit they had a cocktail afternoon, waved off by a Cuban band and all the staff plus much much more. We had none of this. Think carefully about going anywhere in the Caribbean during hurricane season.
This was our third trip to the Paradisus in celebration of our 25th wedding anniversary we emailed the resort before hand and requested the same second-floor Bungalow that we had in the past and to our surprise were given th same room. We were also treated to a special dinner at the royal reserve with an anniversary cake and all . This resort is one of the best we have visited in Cuba. The food was fantastic having enjoyed lobster every night. The rooms are very clean and spacious. Having been returning guests we were also treated to a returning guest dinner which was very good. We returned home just one week prior to hurricane Irma and we hope that this beautiful resort was not affected. We are planning to return again in the winter of 2018.
Perfect hotel. Absolutely loved it. Got married there and was perfect. Could not wish for a better place. Royal service was immense. Wi-Fi was as expected. The Japanese and Mediterranean al le carte restaurants were beaut.
Arrival was delayed but a very good reception. Room keys and paperwork done, cocktail and buffet was waiting for us even at these early hours.Next morning was time for discovering the site, very nice place. Beach was very nice white sand. Plenty of fish to see, even corals not too far away.Our room was cleaned everyday, perfect. the rooms is a copy of Melia Antillas Varadero.Food was very very good, not used to have this quality food in Cuba even at the buffet. Speciality restaurant were very good, steak is not there strenght but was minor.Staff were always friendly and helpful.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hr room service
- Unlimited Domestic beer & select International brand drinks 24 hrs
- House wine w/meals
- In-room mini-bar stocked w/water, soft drinks & beer
- Pedal Boats
- Introductory scuba diving lesson in pool once/person/week
- Use of bicycles
- Exercise room
- Horseback riding nearby (reservations required)
- Dance lessons
- Daily activities
- Nightly entertainment
- 294 rooms in several 16 one & two-storey villas
- 1 buffet restaurant
- 4 a la carte restaurants: Japanese, Mediterranean, Creole and International, dress code & reservations required
- Snack bar
- 5 bars including a Swim-up bar
- Room service 24 hrs
- 1 free-form pool
- 3 tennis courts (3 night-lit)
- Beauty salon
- Massage service (fee)
- Fitness room
- Internet access (fee)
- Dive school
- Car rental
- Laundry service (fee)
- Medical service (fee)
- 1 king or 2 double beds
- Living area
- Cable/Satellite TV
- CD player
- Coffee/tea maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Hairdryer 220V (converter & adaptor required)
- Balcony or terrace
- Max occupancy 3 persons
- Same as the Junior Suites but more spacious
- Located in single-storey villas
- 'Al fresco' - private outdoor showers on a private terrace
Wedding Packages - Minimum number of guests required, please inquire for details.
Seniors' Bonus - Senior's Discount available for 55+. Save up to $145 per senior per week. Date restrictions apply.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Paradisus Rio de OroHolguin,Cuba
- Hotel Contacts
- Extra Info
Playa Esmeralda, Crta Guardalavaca, Holguin 007 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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