Paradisus Rio de Oro
- What's Included
- All Inclusive Features
This was our second visit to the hotel and was a bit disappointed second time around. The restaurants were fine apart from the Japanese being closed for refurbishment. On arrival I had e-mailed the manager for our usual room we had the year before and nobody new anything about this as they said Jean had gone on holiday and the reception said I must have made a mistake, but then showed them the e-mail that we had received and just shrugged this off. We did have a nice time and the staff are a credit to the resort but standards have slipped. We were given a room by the main pool area which was nice apart from the noise on the ground floor were there were 2 people screaming and shouting drunk fighting and smashing the bathroom glass door which disturbed us a great deal. They were urinating on the steps of the apt and we had to call the security. They arrived and told us they would be moving them to another block and that was fine but 2hrs later they were back again when I went to see the reception they asked me wait which we did only to be told they could not do anything about as they had been told they wanted to stay at the same apt we then had 10 days of noise and screaming and shouting, all we wanted was piece and quiet. The same people were round the pool drunk again telling guests they were given free spa passes from the management because the door had smashed when I know this was done from being drunk, and I told staff about this but nothing was done. This really ruined our holiday but we still enjoyed our final 3 days after they had gone (good ridens to them). The only bad point I would have to say is the Buffett restaurant need to have the food a lot warmer as the most things were cold even the croquets which were still frozen in the middle. Sorry this review could not be better.
I went in Dec. with My husband and returned again on March 8th, 2017 with a friend. After several days there, my friend told me that PRO was as good a the 5 star she visited in Mexico last year. I enjoy going back al least once each winter. Where ever one looks, one sees a return guest being hugged by an employee. I cannot say enough about this resort. Yes it IS quiet but a good quiet. After teaching 8 year old students for 36 years, it is exactly what I prefer! Many younger return guests( I am 67) have told me that that is exactly why they come also. After so many times back, I have come to the conclusion that there is no poor location to stay at. All the buildings and rooms have some advantage one way or another, although we do try to get a room with an up-dated bathroom.:>) After going back so many times and never having a problem I did get suddenly sick this time and got to visit the clinic on the resort. Lea (works at the pool) kept getting me to drink tonic water with lime but did not work. So she encouraged me to see the doctor. She took over; got me there, told my friend where I was, and afterwards made a point of finding out how I had made out. I was WELL taken care of by a very competent doctor and assistant. (Care cost about 200 pesos which is covered by my insurance.) The doctor kept insuring me that I would be able to fly home the next day as scheduled and she was correct. Could NOT have gotten better care at home here in Quebec. Many, many thanks to Lea,(big hug), Danny, George,Pablo who(finally) got me the bottle of rum 30 minutes before leaving to come home and all the others who made another wonderful vacation. See you next year!!!!
Stayed March 15- 22 where the weather was not great. However- the room was nice, food was really good. I am not a buffet person but we ended up eating Fresh fish every night...delicious and lobster night was fantastic!. Also had made to order breakfast everyday as the buffet food is lukewarm.Al la cartes are good and we had booked before we came which was good as we ran into people who could not get in the restaurants yet most had many empty tables. Drinks are way too strong and we ended up ordering 1/2 alcohol. Staff is mostly friendly..but because of language barrier not easy to chat with. 70's retro night was fun with dancing but otherwise the entertainment is the same...dancers to different music and kind of lame. The spa is worth a visit...very relaxing The downfall for us was the mix of the crowd ...mostly 65-70 plus. We did notice towards the end of the week the crowd got closer to our age (50) so its nothing the resort can control. The problem was when the weather was crappy there is NOTHING to do! Even when it was overcast and the yellow flag was up they had no watersports (however on the one sunny day it was red flag and we still were able to take out a sailboat). We walked alot as the beach is long and beautiful I was telling a friend who was on a neighbouring resort about my experience at the "senior resort" and she told me that and "S Trip" was at theirs , so I guess we lucked out. I would likely not stay again for the simple reason as if the weather is bad there is not much around to do at the resort or the area. Otherwise a good vacation
This was our 6th or 7th visit to Rio de Oro and we will be back again. Service is just wonderful, food is excellent and the atmosphere is so relaxed. Swim up bar is a favourite as the late afternoon approaches and we meet wonderful people there from all over the world. We are not there to party but enjoy the late nights at the lobby bar. Highly recommend the junior luxury suite because the outdoor shower is awesome. Staff make the difference and everyone from gardeners to managers are genuine and friendly.
This location of this hotel gives you the opportunity to explore and find out what Cuba is really like. At the moment it feels the safest place in the world. The people are hard working, honest and are always smiling. How they manage to get from A to B always amazes me, they must walk miles at times. As for the hotel just read the 5* reviews - I cannot say much more. The only thing I can say was that some guests were extremely rude to the staff. The staff try to make you as happy as possible because you are on holiday, there is no need to abuse their kindness.A hotel both myself and my husband want to return to. Thank you Rio de Oro.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hr room service
- Unlimited Domestic beer & select International brand drinks 24 hrs
- House wine w/meals
- In-room mini-bar stocked w/water, soft drinks & beer
- Pedal Boats
- Introductory scuba diving lesson in pool once/person/week
- Use of bicycles
- Exercise room
- Horseback riding nearby (reservations required)
- Dance lessons
- Daily activities
- Nightly entertainment
- 294 rooms in several 16 one & two-storey villas
- 1 buffet restaurant
- 4 a la carte restaurants: Japanese, Mediterranean, Creole and International, dress code & reservations required
- Snack bar
- 5 bars including a Swim-up bar
- Room service 24 hrs
- 1 free-form pool
- 3 tennis courts (3 night-lit)
- Beauty salon
- Massage service (fee)
- Fitness room
- Internet access (fee)
- Dive school
- Car rental
- Laundry service (fee)
- Medical service (fee)
- 1 king or 2 double beds
- Living area
- Cable/Satellite TV
- CD player
- Coffee/tea maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Hairdryer 220V (converter & adaptor required)
- Balcony or terrace
- Max occupancy 3 persons
- Same as the Junior Suites but more spacious
- Located in single-storey villas
- 'Al fresco' - private outdoor showers on a private terrace
Wedding Packages - Minimum number of guests required, please inquire for details.
Seniors' Bonus - Senior's Discount available for 55+. Save up to $145 per senior per week. Date restrictions apply.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Paradisus Rio de OroHolguin,Cuba
- Hotel Contacts
- Extra Info
Playa Esmeralda, Crta Guardalavaca, Holguin 007 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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