Playa Costa Verde
- What's Included
- All Inclusive Features
My family of four just spent the week of November 19th to the 26th at The Blau Costa Vere Plus Beach Resort. We all had an exceptional vacation and we were extremely impressed with the resort. • Beaches 10 out of 10, excellent for sunbathing and snorkeling. • Pools 10 out of 10, huge updated pools that are gorgeous,• Rooms 9 out of 10, nice sized rooms, very clean and recently updated,• Security 10 out of 10, 24 hour security presence, extremely safe,• Landscape 10 out of 10, gorgeous setting• Bars 9 out of 10, very nice pool side bars, and bar located at the beach • Dining 7 out of 10, the dining facilities were very nice, the dining staff was exceptional, the quality of the food appeared good. There was an abundance of food. I gave it only a 7 because I am not a big fan of Cuban food. I like spicy food and I did not find it here. • Excursions 10 out of 10, we took a private tour of Holguin including a cigar factory and had a wonderful day. I typically do not like all-inclusive resorts. This resort is truly all inclusive and we enjoyed it tremendously. They do not accept American credit cards in Cuba so make sure to bring a credit card from another country or bring plenty of cash. The resort arranges to have a taxi pick you up at the airport which is very nice.
We have been to several places in Cuba, this is our favourite. The plus side was a little further away from everything, but quieter and nicer. The staff was excellent. Our housekeeper Juliet was the best! Made towel art everyday. Fridge was always supplied with water and soft drinks. Make sure you take out your water if you want a new one each day. We emailed in advance asking for a top floor room which we got and appreciated. No elevator but the exercise was good for us. Our room was in block 46, near the back of the resort, quite a walk to the beach. We didn't mind, but those with difficulty walking should ask for one closer to the pools and beach. Thank you for the umbrella in the room for those evening downpours. Our only disappointments with the room was that the entrance with no window faced the ocean, but our sliding glass door and balcony faced the service buildings and the king bed was not a king but 2 doubles pushed together. The VIP bar was excellent, although it was a bit small and closed too early. We went there every night. Excellent bartenders. They served everyone promptly and fairly. We went to every A la Carte. They all had their good points, but we liked the Italian the best because of the food, setting and service. The pizza at the Italian restaurant at lunch was fantastic! Worth waiting in line for. Buffet staff was really good too. We did find the beach crowded and unless we were up early to reserve a spot, we could not find shade under a palapa. The best snorkelling spot is found to your right, facing the beach, swim out a fair distance. There is a virtual garden under the sea. Definitely bring your own snorkelling gear. We did not need beach shoes, the water is clear so you can see where there are rocks to avoid. Book a hobie cat early in the day, because it usually got cancelled in the afternoon when the wind got too strong. We felt the towel exchange should have been closer to the resort instead of down at the beach, and they often ran out of clean ones before the end of the day. Bring your own towel from home and leave it as a gift for staff, because the plastic chairs on the beach need a little extra cushioning. One very fun thing we did was rent a scooter for the day. We found the most beautiful beaches, saw the most incredible sights. We love the cuban people and culture. Bought fresh fruit from the locals, and found little markets to buy gifts. I definitely recommend this for those comfortable to go out on their own. You do have to go early to get a scooter (limited quantity), and it is right outside in front of the lobby. We tipped a lot here because the service was so good. Bring soft drinks to security. It gets hot standing out there all day. The negatives I mentioned in this review are more for management to be aware of, but this place is fabulous!! We recommend it. We had such a great vacation here, and love it so much, we are definitely coming back and bringing more people with us!
We are returning guests and enjoy Blau Costa Verde Plus. There are some changes underway so readers might need to know the following:Blocks 16 and 17, 28 and many others are closed due to renovation. The main buffet is closed for much needed renovation. The Cuban restaurant is the new buffet. Mosquitoes bother me and I sprayed daily but the outside buffet was bothersome for me. I prefer indoors. The a la cartes were excellent as always. The grill at the beach was closed and this was dissappointing as well as we were looking forward to the grilled fish. The Italian restaurant is open to everyone not just Plus guests but is still operational for lunch. It is always excellent. The VIP bar is a great time and we always enjoy the professional hospitality of Junier. We also thoroughly enjoyed the humour and service of Eduardo he was very good as well. One item of advice for the Blau - please teach the employees to use tongs or a clean scoop for the ice, I saw far too many employees using bare hands and bare handed food preparation. This was at the main buffet, and where drinks are served the only place this never occured was VIP Bar Junier always uses tongs for everything. Investing in some disposable gloves would be a good sanitary idea. We always have excellent service and enjoy the flare bartender at the Pirate ship bar and our food service is always impeccable. I really just wished everything was open and there was no mention of the closures on the Hola Sun website.
Returned to this hotel for a second time in October and it was just as good as it was last year. We were very lucky and arrived just after the Hurricane so some of the blocks were still closed and they were putting the hotel back together after taking down lights etc. before the hurricane hit. However none of this affected our holiday. Food was excellent, staff friendly and helpful especially our Thomas Cook Rep who went above and beyond in his service. We upgraded to the plus package which I can recommend. We will be going back next year.
Our group arrived at the hotel mid afternoon. We had requested rooms next to each other as we are a group of five but we we given rooms far away from each other. We insisted and did get the rooms we asked for. The cases where taken to our rooms quickly and we unpacked. The rooms were clean but could do with a lick of paint and the fridge in one room didn't work. After a quick phone call this was replaced. One room the aircon was next to useless and we asked for this to be repaired. In the two weeks we stayed this was never done. There was sockets hanging off the walls and the ones that were on the wall were worn and it was hit and miss if they worked or not. This was dangerous as we had a child in our group. Nothing was done about this. The main restaurant. This was supposed to be indoor and airconditioned but was closed for refurbishment, something Thomas Cook hade neglected to inform us of and instead was set up in what I can only discribe as a barn with no walls. This was hot,unlike the food and you could not keep the flys of yourselves or the food. The first two days the mother in law was very ill and could not keep anything down. The main hotplates where very busy with cooking omelette and frying fish and meats in the day, but these were constantly breaking down and left to one staff member cooking from a frying pan. Two days they had no bread and nearly every day no chips/french frys. Coffee was served cold and tables left without cutlery or glasses. We resorted to fetching our own.the restaurant was also plagued with cats that were wild and would scratch you. Next the 24hr food bar.The staff were to busy talking to each other, moving glasses about or counting napkins to be bothered to serve you. And when they did eventually come to serve they would walk straight to the person that just walked beside you and serve them.The staff begrudgingly took orders for food and hot drinks,tutting and sighing. One staff member was very rude to my mother in law by shouting at her when he could not hear her. When you did finally get an order in they would take ages to bring it over and it would be stone cold.Street and corridor lighting was broken, people were using there phones as lights. The gym had a hot tub, the water was never warm let alone hot and unmaintained. The second week there was no bread, no Internet cards and for over twelve hours on one evening there was no running water. This ment no showers, no toilets. No running water in the whole complex. With the amount of people being ill it was not a nice place to be. This was reported to staff with the answer ' we are aware' The pools were great, as we're most of the staff. The beach is fantastic but the water sports although they say are inclusive, are not. The catermeran were not out most days because it was "windy" and on other days when trying to book there was "no wind" when they were out you where a passenger and not allowed to sail even with experience. Wind surfing, not allowed, as with the catermeran you had to be a "professional" so you are left with pedallows or canoe "IF" it's not to windy. The beach is beautiful but is a public beach so has nothing to do with the hotel. Also be aware as with most Carabian resorts the locals came in and use the pool and bars at the weekends. They make the most of the pool and the bars . Saturdays around the pool can get very busy and loud. Overall I was very disappointed with the lack of hotel management. They are working on the hotel but it seems in the wrong places.the rooms need work as does the walk ways and corridors. Blu costa in my opinion is tired and should not have a four star rating.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- Room service (Continental breakfast only)
- A la carte dining w/reservations (Kids 5-12 years are accepted at 1st seating only. Children under 5 are not accepted at the Japanese and Italian restaurants.)
- Unlimited International brand drinks, Domestic beer and House Wine, 24 hours
- Pedal Boats
- Banana boat
- Watersports listed above subject to availability & weather conditions
- Pool scuba clinic
- Scuba diving for certified divers
- Introductory scuba diving lesson
- Day & night tennis
- Basketball courts (lit)
- Badminton court
- Bicycles (helmets not included)
- Fitness centre
- Indoor games
- Entrance to Disco
- Spanish lessons
- Dance lessons
- Daily Activities
- Nightly entertainment
- 480 rooms divided into 31 two-storey buildings
- 1 buffet restaurant
- 4 a la carte restaurants: Japanese, Caribbean, Italian, Creole, dress code & reservations required
- Snack bar
- 8 bars including swim-up pool bar
- Live entertainment
- 1 large free-form pool
- 2 Jacuzzis
- Lounge chairs and towels (pool)
- 4 tennis courts on-site (4 lit)
- Fitness facilities
- Massages (fee)
- Beauty salon
- Shopping on-site
- Scuba diving on-site (fee)
- A range of watersports available
- Conference rooms (fee)
- Games room
- Laundry services (fee)
- Doctor & Nurse (24 hours)
- Internet access (fee)
- 1 king or two 3/4 beds
- Satellite TV
- CD Player
- Iron and ironing board
- Full Bathroom
- Hairdryer 220V and 110V (converter & adaptor required)
- Coffee/tea maker
- In-room safe (fee)
- Balcony or terrace w/garden view
- Max occupancy 3 persons up to 2 adults
- Poolview Guest Rooms also available
- Same as above plus full living room
- 2 TV's
- A second mini-fridge
- 2 balconies or patios
- Max occupancy 2 adults & 2 children
For the kids - Kids 4-11 years enjoy supervised activities daily at the Kid's Club, Games Room and Kids' pool.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Playa Costa VerdeHolguin,Cuba
- Hotel Contacts
- Extra Info
Playa Pesquero Rafael Freyre Holguin, Holguin 80100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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