Playa Costa Verde
- What's Included
- All Inclusive Features
This review is of my fifth visit to the Blau Costa Verde Plus (now the Fiesta Americana) resort. After a harrowing day of flight delays it was so pleasant to be met by the friendly staff at the check in. The check in was quick and the bell boys were there ready to take me to my room. The service throughout the week was fantastic from the waiters/waiteresses , bar tenders , the reception staff, the lady who books the a la cartes, etc... I would like to extend compliments and thanks to the staff who organizes activities for the guests, in particular Sici, Judy, Ceasar, Leo, and Angel. The food at all the a la cartes was delicious and well presented. The buffet offers a variety of fruits, vegetables , fresh fish, meat and chicken. I was accompanied by two couples who were visiting for the first time. Early in their visit they were talking about coming back. My only suggestion is that when it is raining, and not a beach day, activities should be organized in the main lobby to keep guests entertained.
I’m writing this review whilst still having my holiday here , I had read some reviews that were pretty unfair before I came ,and to be honest I have found them to be petty and unfounded ,I shan’t go into detailing what the complaints were about we all can read previous posts . What I will say is this is my 4 th different complex I have tried in 4 different Cuban resorts and I can honestly say to a man and woman the staff are amazing and by far the best I have encountered ,nothing is to much trouble for them down to them finding me a tea bag that is near enough to tell eys to keep me happy . Everything even though it’s low season and they probably have to lay people off for a while is well staffed , the barmen and women are good natured and shares laugh with the guests and I haven’t encountered the don’t tip don’t serve attitude that was mentioned in a comment I read ,far from it they are are as courteous to the tipping customer as the non tipper , the cleaners are brilliant and are in everyday ,and the rooms are up to date and comfortable . All in all I am loving my stay despite some inclement weather ,and am seriously contemplating returning here for a longer period next winter .... VIVA LA BLAU VERDE and thank you it’s been and still is an awesome visit
We arrived at this Hotel to meet friends. The entire regular side of the Hotel is a big disappointment. Pool area is sad, rooms are sad, and the bathrooms in the rooms are terrible.. Only saving grace was the bar staff by the pool and at the beach were amazing... Coffee no matter where you went tasted like dirt and I mean it actually tasted gritty. The calzones at the Italian restaurant were good but the rest of the food was horrible excluding the lobster lunch on the beach.
My partner and I had an amazing experience at this resort. We travelled from December 26th, 2017-January 2nd, 2018 and had fantastic service throughout. Wait times were always minimal (even check-in was under 40 minutes), the food was excellent, and staff were exceptionally accommodating. We even changed our New Year's restaurant reservation at 4:00pm the day of without any issues. The resort is impeccably well kept, family-oriented, and quiet; these principles are reinforced by staff, who we saw ask rowdy guests to leave. The New Year's celebrations were also phenomenal. While the shows/entertainment were a little underwhelming, we never stuck around for those to witness them in full. Another point of critique for some may be that there are cats on the resort who approach diners when eating outside, but we weren't bothered by that either. People always make generalized statements about the quality of food and hotels in Cuba, however I feel as though Blau Costa Verde is a pleasant surprise that outnumbers its competition. Good food, good drinks, clean pool and beach areas! We never waited for our food or drinks, always found a palapa at the beach, and always had a sunchair by the pool. We're hoping to return next year to welcome 2019 in total relaxation!
On arrival took 3hrs. to get key-cards to work in room door. Room was in block 37 on 2nd. floor where we could see the ocean above mangroves, it was clean and roomy but bed was too firm and had a plastic protector on the mattress. Great walk-in shower but we struggled with the coffee maker which took 45mins. to produce enough warm water for two cups. We had rain during our 3rd. week and the corridors outside the rooms flooded, some rooms had water coming in under the doors, with glazed tiles the corridors were treacherous as were the buffet restaurant, reception and lobby bar. On Christmas Day, 6days after our arrival, we were asked to move rooms, not because of a maintenance problem as was stated by staff but because our block of 48 rooms only had 2 rooms occupied. As they were unable to offer us a room of equal or better location we refused and after 3hrs. management agreed that we could stay where we were. This was now 6hrs.of our holiday wasted but there has been no apology. The Plus pool was only cleaned, at one end, once during 3wks. and the same rubbish was in the bottom for the duration, the pool beds were poor quality and you struggled to find any that weren't covered in black mould which was also all over the paved pool surround. The a LA carte restaurants were o.k. , we preferred the Gourmet and Italian, the buffet was also o.k. but frequently ran out of selections and on occasion even plates which seemed to take forever to correct. There was nowhere 'nice' to sit in the evenings as all the furnishings are tired and soiled, even in the V.I.P. bar the furniture is 'slimy' and the air conditioning here and in the Spanish and Gourmet restaurants is uncomfortably cold. After all the moans, the good aspects are the staff, especially Lillian,(sorry can't remember your name) the V.I.P. barman and zjorki our house girl. The beach is reasonable but gets a bit crowded and there are some nice walks around the area with easy access to Guardalavaca via the bus.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- Room service (Continental breakfast only)
- A la carte dining w/reservations (Kids 5-12 years are accepted at 1st seating only. Children under 5 are not accepted at the Japanese and Italian restaurants.)
- Unlimited International brand drinks, Domestic beer and House Wine, 24 hours
- Pedal Boats
- Banana boat
- Watersports listed above subject to availability & weather conditions
- Pool scuba clinic
- Scuba diving for certified divers
- Introductory scuba diving lesson
- Day & night tennis
- Basketball courts (lit)
- Badminton court
- Bicycles (helmets not included)
- Fitness centre
- Indoor games
- Entrance to Disco
- Spanish lessons
- Dance lessons
- Daily Activities
- Nightly entertainment
- 480 rooms divided into 31 two-storey buildings
- 1 buffet restaurant
- 4 a la carte restaurants: Japanese, Caribbean, Italian, Creole, dress code & reservations required
- Snack bar
- 8 bars including swim-up pool bar
- Live entertainment
- 1 large free-form pool
- 2 Jacuzzis
- Lounge chairs and towels (pool)
- 4 tennis courts on-site (4 lit)
- Fitness facilities
- Massages (fee)
- Beauty salon
- Shopping on-site
- Scuba diving on-site (fee)
- A range of watersports available
- Conference rooms (fee)
- Games room
- Laundry services (fee)
- Doctor & Nurse (24 hours)
- Internet access (fee)
- 1 king or two 3/4 beds
- Satellite TV
- CD Player
- Iron and ironing board
- Full Bathroom
- Hairdryer 220V and 110V (converter & adaptor required)
- Coffee/tea maker
- In-room safe (fee)
- Balcony or terrace w/garden view
- Max occupancy 3 persons up to 2 adults
- Poolview Guest Rooms also available
- Same as above plus full living room
- 2 TV's
- A second mini-fridge
- 2 balconies or patios
- Max occupancy 2 adults & 2 children
For the kids - Kids 4-11 years enjoy supervised activities daily at the Kid's Club, Games Room and Kids' pool.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Playa Costa VerdeHolguin,Cuba
- Hotel Contacts
- Extra Info
Playa Pesquero Rafael Freyre Holguin, Holguin 80100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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