Playa Costa Verde
- What's Included
- All Inclusive Features
I have booked to stay at the Blau Costa Verde Plus again this year in May, this will be our 3rd visit to the hotel, I have tried to contact the hotel as I would like to upgrade to VIP when we arrive and request block 17. If anyone has a contact email address for the hotel that would be great.
If you're the type of person that takes photos of cracked tiles by the pool or rusty hinges on door frames than you probably shouldn't travel to cuba......actually you probably shouldn't travel at all. If one of your complaints revolves around the poor water pressure coming from the resort in the 3rd world country you are trying to vacation in.....once again....don't travel to cuba. My wife and 2 children (aged 15 and 12) travelled to this resort between Jan 11-18, 2017 and had a great time. We have travelled and stayed at all inclusive resorts in the past and know that expectations need to be tempered when visiting cuba but we were totally impressed with BCVP. The roomWe had adjoining rooms with our kids and they were comfortable and clean and the AC worked amazing well - almost too well as my wife likes the room freezing and I needed the extra blankets from the closet. Never ran short of hot water in the shower and fridge was restocked everyday with 2 beers, 2 cans of cola and a big bottle of water. Everyday the room was cleaned and the maid left swans, boats or hearts made from blankets and towels on our beds. The kids loved it. We were in block 47 and it was a long walk to the beach but as long as you are properly prepared for the day there is no need to run back and forth.FoodWe've been to Cuba once before and although the food was "ok" it wasn't worth returning for. At BCVP the food was great!! I cannot stress enough that I was concerned about going back to Cuba mainly because of the food but we didn't have one bad meal - in fact they were all really good. There were a few things - under cooked bacon at the breakfast buffet - but if you take it to the girls making the fresh omelettes they will fry it to your liking. The a la cartes were all delicious!!BeachBeach was beautiful and more than enough loungers for everyone. I like to get up early and walk the beach for shells and just enjoy the quiet of the morning. I would take our towels and grab loungers but there was always lots of empty loungers throughout the day. Water shoes are a must! I've always brought them to resorts but never needed them and actually hate wearing them but if you want to get in water deeper than your knees without stumbling around on large and sometimes jagged rocks bring water shoes!! The beach entry is nice and sandy for the first 20-30 feet, but that only brings the water to your knees. If you intend on going out further than that it gets very rocky and there is no clear path without going over the rocks. Snorkelling was great - lots of different fish.PoolWe only spent one day at the pool and the water was freezing. The plus pool is very nice but to be honest there were probably only about 15-20 people around the entire pool and it sort of lacked any atmosphere.StaffI'm not the kind of guy that gets to know the staff by their names but everyone was very friendly and seemed very appreciative of any tips you gave them - but they didn't seem to expect them as much as I have seen at other resorts.I have 2 very minor complaints.1) When checking in, although the staff was friendly and somewhat efficient nothing gets explained to the arriving guests. They give you vouchers for towels that must be returned upon checkout. The vouchers are for your towels. I remembered this from my last trip to Cuba but if it was your first time you'd have no idea what they were for.2) everyday there was a quite strong "outhouse" type odour along one of the main walkways that led towards the buffet. We thought maybe it was a one day thing but the smell didn't dissipate and lasted the entire week. It didn't in any way take away from the vacation and couldn't be detected from anywhere else but on this one walkway - it just happened to be a major walkway.TIPBefore you go print off a map of the resort layout. They don't give you one on arrival and there are none available. It really made it easier to orientate ourselves with a couple of print offs from home.This is a great hotel with friendly staff and really good food. Everyone we spoke with at the resort was either return visitors or mentioned that they would definitely come back again.
This is our 5th visit to Cuba, first to the Holguin area.I’ll do a point rundown first, then review our experience.PROPERTY:Located approx. 1 hour from airport, bus ride was at night. We arrived at midnightCheck in was less than standard, as we were not given any extra hotel informationLevel and easy to walk around. Not all path lights work but relatively easy to see at night.Grounds are decently kept, with some minor conditional repairs needed & underwayROOM:For us, this was the lowest quality room we’ve ever stayed in.3rd floor in the 48 block, the furthest room from everything.Sparse décor, felt reminiscent to a detention or military dormitory.Ocean view, though a distance away, very quiet and private, OK sized balconyHad hot water all but 2 days. A/C worked fine. Safe worked fine. Dresser is in closet.Housekeeping was very poor. During our stay there were black hairs left throughout (neither of us have black hair) and a dust/ hair bunny grew in the bathroom.No coffee cups, glassware not replaced, leaky fridgeTIP (no face clothes, no tissues, only 2 towels/ room)FOOD:Of all our visits to Cuba, The BCV+ had the best we’ve encountered!Limited availability 10:30 – 12:30 and 2:30 – 6:00PM daily, only the Beach side snack bar is openHot dog is okay, but fries seemed to always be soggy. Tuna sandwich was mostly mayo.Italian: delicious and busy. 3x they ran out of pizza at lunch 45 minutes before closingCuban: ate here once for dinner, 3 out of 5 with poor serviceSpanish: our worst experience. After informing of a tomato allergy, they brought my wife a salad – loaded with large tomatoes. My main course, all food items were stone cold.Gourmet: Outstanding! Service, food, flavor, portion was all the best. Top 4 of any resort we’ve been too including some Sandals locationsBuffet: average selection as compared with most any. Quality flavours of most major items.The cook to order eggs in the AM were quite good and the bacon flavor is good (see tip)TIP (bring up some butter from the bread station, rather than having your eggs cooked in oil)(You can also bring up bacon to be re-cooked or crisped up nicely)DRINKS:Never much of a problem getting one. Good table service in the lobby and courtyard bars.Most bartenders were friendly and remembered you.VIP bartenders were hilarious and outstanding. Tipped $20 on day 1, but didn’t impact much on future service, so simply tip daily in smaller amounts.TIP (VIP bar is only open from 6:30 to 11)(Lobby bar closes at Midnight) Premium Rum selection was very limited, and little to no availability for Irish or Whiskey CreamTIP (buy a bottle of Baileys in CDN duty free for your morning coffee and whatever else)BEACH/ POOL(S):The beach was fine and easy for walking on. Very limited rocks at either end are simple to navigate.Southeast of the dive shop, a board walk changes to a path, giving you access to private little beach areas and rocky coast line with surf crashing spray. Looks cool and a nice little adventureWe didn’t lie on the beach at all (weather limited) and didn’t suffer any sand flea bites from our walk.Looked like plenty of places to sit.Ocean was warmer than pools.Visibility (snorkeling) was bad due to weather, but for sure there are some larger fish to see, a ways out.TIP (easy water access just off the path by the dive shop)Blau + pool is large, plenty of seating and good bar service (no walk around waiters).The main pool, just off the courtyard bar offers plenty of seating, family fun and various DJ activitiesCURRENCY / CUSTOMS/ AIRPORT:Had no problem buying CUC, but the hotel will NOT convert back so you’re stuck getting it at the airport.The airport re-conversion is a total RIP OFF!TIP (only exchange what you need daily, not a lump sum)(at the airport, you may find people outside wanting to buy your CUC with CDN. You’ll do better with them. I was getting 26 CDN for 20 CUC)In & Out customs we had no problems. Went smooth, and agents actually smiled each time.TIP (only 1 person to the custom agent at a time, so if a couple don’t both go up)They have a decent selection of rum, cigars and chatchkeys in the departure lounge.Best Rum: Havana Club Maestro (blue label/wood sleeve) was $40 CUC everywhereWe booked our trip from a last minute (less than 2 weeks prior) with an upgrade to PLUS with an ocean view. Transition through the airport customs was simple and easy. We did notice a few people being pulled to the side for secondary bag check.Got on the bus and was offered a Crystal (for $2.50 CDN). Gave him a $5 and got a loonie back. When I mentioned about the change he said, “sorry I do not know the conversion.” Had to chuckle as there was no conversion, it was all in CDN. Then he gave me $3 back instead. Arrived at the hotel after a dark but simple 1 hr ride. Got off, grabbed luggage and waited patiently as all guests checked in. My wife secured our room as I confirmed the golf cart ride. I was a little put off as we were booked into the 48 block, which is the absolute furthest from EVERYTHING. I had sent 2 emails requesting something in the 16-18 blocks, but never received any reply or option. When I asked the clerk, all I received was a forced smile and “what, is good room. You’ll like”. Later, I did find out the resort was barely over ½ occupancy, so they could have easily moved us. I didn’t press the issue and took the 2KM daily walks as exercise and activity.The + Room bottle of rum was the lowest grade you’ll find. I think it sells for 2.50 CUC in the gift shop. Our house keeping was the worst we’ve experienced. Rooms was done around 3:30 each day, and we’d always find a fresh, long black hair on our sink, top of the toilet, on the shower glass and plenty building up behind the door. We never had coffee cups for the coffee maker. The curtains were fraying, as were the first set of towels. There was a small blood stain (yes blood) on the bed top sheet.Our evening walk to dinner was fine, with few if any mosquitoes. The path lights in the 48 block area never worked, but we really had no problem seeing anything. We must make note, of all the locations we’ve been to in Cuba before this resort did have the best quality and flavor of food, though some limitations in buffet selections and running out of pizza at lunch in the Italian. When making reservations, we ensured they made note of my wife being vegetarian and an allergy to tomatoes. We double checked yet again at each location. The Spanish night went horribly wrong, as not only did we check and re-iterate this with our server; she commenced bringing a salad with 8 large, sliced tomatoes. I discretely but firmly pulled the plate away and yet again (in Spanish) explained. My meal came out stone cold. Not off warm but cold. We actually had a different waiter for dessert and final drinks, who made a sincere effort to end our night well. That was appreciated.From day 3, we surrendered any hopes of this being anything but an average resort experience, in a great country. Most of the staff we encountered with pleasant, with a few making effort to smile and remember us when passing by. We’re never shy on tipping, but do tip for effort and not just on showing up.Passed on many quality items to our area gardener, security and the lifeguard at the pool. I have discovered that sharing some decent, but basic clothing & personal items is much appreciated and goes a long way beyond just money. Men’s underwear, shirts, razors and even the beer & pop from our room always goes to non-serving staff.The gift shop does have a selection of the basics, but is (like all resorts) drastically over priced.There is a small, local market place within an easy walk, or a $5CUC horse buggy ride. Store has a humidor with a limited (but better) cigar selection and you can buy the premium rums. Havana Club Maestro is $40CUC (a very good sipping rum & recommended souvenir) and the HC 15 Year for $160 CUC. I was so tempted to buy the later, but one of my bartenders said, though nice was not worth the drastic price increase.We took the bus to Guatalavaca for $10 CUC (5 ea). Leaves the resort at 9:30/10:30/11:30 with multiple, short stops on the way, giving you 2 hours to walk around. Larger market than the local one, but all the same stuff. Neat to see the different resorts, beach area and the Pirate’s bar (bottom of stairs, to the right) offers Buckanero for $1CUC. The resort doormen were trying to sell on us the benefit of $30CUC for a cab (return fare) but we found the double-decker, open top bus easy and fun to see the country side.Unfortunately the weather was off our week. Constant winds, rain every day were enough to cause the dive shop to be closed, as well as all catamarans were grounded. That part sucked as we are divers, but no fault of the resort. We didn’t find the umbrella in our room until the last day, though we did look when we arrived (was tucked in behind, back of closet). When I asked for one at the front desk, they clerk simple said “sorry, only one per room”, instead of offering any help to the contrary. All in all, it’s simply an average place that we feel, we would not return to. Nothing called us to come back. The food was great and the price decent. We had much more fun and better experiences at our Varadero (x2), Santa Maria and Ensenachos trips. Real bummer which is an easy fix, was the VIP+ bar limited hours of operation. Would have enjoyed afternoon visits and a few nights, the fun mood was snuffed due to early (11:PM) last call.Shout out to Mikael, bartender at the courtyard bar. Rolando, the late night bartender.Edwardo and Adon, the showmen bartenders in the VIP+ bar. You’ve gotta ask Edwardo to play his 60’s & 70’s playlist.Happy to answer any questions you might have.
Well number 5 ... Ive been to the Blau Plus 5 times in 2 years Why well the room are great the hotel grounds are great the staff are super great .I always book the Plus side for the price you pay you get your money worth and more .Vip bar Vip pool nice rooms great a la carte meals .This time i travel 2 weeks in nov-dec 2016 during Castro morning periode of 9 days .After 14 days i didnt want to go home even with no culturel activity i still love my stay .Ok the important partThe beach is not like in the Cayo or Varadero that said dont take that as a reason to not go .. just have water shoes and enjoy the warm water . In all my stay only once you could not go swiming ... that water is always calm and plenty of fish near the beach to see.Food morning buffet i never waited more then 3 min for my eggs cook like i like them .for lunch well pizza is great , do try the chicken at the resto near the beach the Marie Sol the type you want to eat everyday but hey have some pizza .That said on friday is Cuba day humm love it . ;) you will smell it and know where to go .Hotel .. Well of all the time ive travel there there always something being work on from building new bars by the pool ( the place for pinacolada ) to painting . Now that how you keep a hotel looking fresh .Staff that were i give this place a big plus +++ they go out of there way to make you love your stay .. Now to those who say the opposite from all the people i met in this hotel in 5 trip 98 % love the place and the 2 well you just have to ask so to those 2 the beach is that way loll .to end this review ill just say cant wait to be back.
Stayed in the plus section from Dec 2 to Dec 9. and will do my review in point form, as was getting lengthy.-building 37 is the farthest from everything on the resort, so if you have mobility issues specify that you need a closer building when booking (16 - 18 are good)-there is no room service!!!-the beds are very hard, but they will add a foam cover, if asked....might take a few days though-a few repairs were needed to my first room(dead bolt did not lock, shower head falling off, patio door did not lock, no clock radio) I was told someone would be sent out immediately to fix the dead bolt, but it was never fixed ....good luck for the next person and there are no clocks on the resort, that I saw-do not ask for an ocean view room if you cannot manage 3 flights of stairs (I have a bad knee) and the ocean that you see is a small line of blue over top of the trees...there is no beach ocean view - not worth the extra charge-after 3 days of negotiating between the resort PR and wonderful Transat rep I was moved to building 17, bottom floor....yeah! After that, my vacation was great!-food in the buffet is okay, I had no issues...nothing super but a large variety...I always found something good to eat-Cuban coffee is the best that I have ever tasted!!!( I drink Starbucks at home) :-)-the service in the buffet is very good for the size of the room (very large with outside tables also)-the a la cart restaurants are good, most are air conditioned -the beach is so beautiful and yes there is some coral (I brought water shoes), but if you go farther(not very far) down the beach it changes to fine sand-there are 2 staff on the beach handing out loungers, so it is possible to get a chair even if you don't go down at 6AM to put your towel on it and they will put it where you ask...they did not expect a tip, but I did give one- this resort is a very large size, so if you have mobility issues you might find it difficult as there was much walking- I found the staff to be a little shy, but if asked, would help in any way they could, they are very kind people...I cannot say enough about that- there was no entertainment until after the funeral for Castro, so I really cannot comment on that...there was a fashion show going on the afternoon that I was leaving and there was a roasted pig that you could help yourself to, I did not see any evening entertainment- great snorkeling and water activities, beach volley ball, exercise in the water, etc.- the beach snack restaurant is small, but has a wide variety of tropical juices (you can help yourself) a small selection of food on menu AND they have a soft serve ice cream machine....for me, that was a life saver on those hot afternoons on the beach-pools were good, but I love the beach....some people were getting bitten by sand fleas, so I advise on using a bug repellent...I sprayed from knees down every day and did not get one bite...never saw a mosquito- I went on 2 excursions and had a great experience on both...the tour guides are so eager to please...wonderful peopleTo finish, I would go back to this resort (much wiser) and thought it was good value for the amount that I paid.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- Room service (Continental breakfast only)
- A la carte dining w/reservations (Kids 5-12 years are accepted at 1st seating only. Children under 5 are not accepted at the Japanese and Italian restaurants.)
- Unlimited International brand drinks, Domestic beer and House Wine, 24 hours
- Pedal Boats
- Banana boat
- Watersports listed above subject to availability & weather conditions
- Pool scuba clinic
- Scuba diving for certified divers
- Introductory scuba diving lesson
- Day & night tennis
- Basketball courts (lit)
- Badminton court
- Bicycles (helmets not included)
- Fitness centre
- Indoor games
- Entrance to Disco
- Spanish lessons
- Dance lessons
- Daily Activities
- Nightly entertainment
- 480 rooms divided into 31 two-storey buildings
- 1 buffet restaurant
- 4 a la carte restaurants: Japanese, Caribbean, Italian, Creole, dress code & reservations required
- Snack bar
- 8 bars including swim-up pool bar
- Live entertainment
- 1 large free-form pool
- 2 Jacuzzis
- Lounge chairs and towels (pool)
- 4 tennis courts on-site (4 lit)
- Fitness facilities
- Massages (fee)
- Beauty salon
- Shopping on-site
- Scuba diving on-site (fee)
- A range of watersports available
- Conference rooms (fee)
- Games room
- Laundry services (fee)
- Doctor & Nurse (24 hours)
- Internet access (fee)
- 1 king or two 3/4 beds
- Satellite TV
- CD Player
- Iron and ironing board
- Full Bathroom
- Hairdryer 220V and 110V (converter & adaptor required)
- Coffee/tea maker
- In-room safe (fee)
- Balcony or terrace w/garden view
- Max occupancy 3 persons up to 2 adults
- Poolview Guest Rooms also available
- Same as above plus full living room
- 2 TV's
- A second mini-fridge
- 2 balconies or patios
- Max occupancy 2 adults & 2 children
For the kids - Kids 4-11 years enjoy supervised activities daily at the Kid's Club, Games Room and Kids' pool.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Playa Costa VerdeHolguin,Cuba
- Hotel Contacts
- Extra Info
Playa Pesquero Rafael Freyre Holguin, Holguin 80100 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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