Sol Rio de Luna y Mares
- What's Included
- All Inclusive Features
Very disappointed in the food. The same thing night after night. We went to one of the restaurant and order TENDERLOIN MEDALLIONS and got blade steak. Very disappointed. Had to pay for lobster if want it. The Cuban restaurant was very good but out of the things on the small menus of choices.The lobby was beautiful looking and then you get to the roomsand not that great had to get the mattresses changed out because it was so hard. Very very dated rooms and bathroom. Good water pressure. Cleaning lady's very nice.Activities were not that great compared to Melia Cayo Coco. Staff didn't come around and tell you volleyball, waterpolo ect. Wasn't any activities staff get people excited to come and join. At Melia Cayo Coco the staff where more happy about there jobs. Night life was so so. Water show was great. Night life in lobby was good.Excursions the dophin one was great. It being off season we had more time with the dophin. The catamaran was great and snorkeling what's fantastic they gave us plenty of time to snorkel not rushed whatsoever. The one where you see how they lived and shopping and catamaran was a waste of money. On the catamaran if likely 15 min and no snorkeling they said we ran out of time. Lunch was not good. Waste of money.The travel agent for for Transat was not at a table have to time or hours or terrible.Internet you buy the cards for two pesos for an hour you login for 10 minutes logout can you come back on and there's no time left over and over again and everyone just passed the buck who was responsible for the Internet cards.Would ever go there again no way. Go to Melia Cayo Coco and you'll feel much bigger difference
Stayed at the Sol Rio from Feb 14 to the 21st. Picked this resort after thoroughly enjoying the sister hotel in Varadero. Overall very pleasant experience, in spite of the rooms on the Luna side being a bit worn out and shabby. Nice and clean though with good maid service. Front desk/reception was good. The food at this place is very good. Tons of variety, we enjoyed every meal. The main buffet is on the Mares side alongside the Cuban a la carte which also serves breakfast. On the Luna side there is a 24 hour bar/restaurant that serves breakfast a la carte from 6 till noon and has a pizza oven, burgers etc. There are two bars/restaurants, one at either end of the beach. In short, there are bars and restaurants everywhere. The service in all the restaurants (except maybe the French) was excellent.The beach is excellent. Perfect. Huge, lots of shade trees, excellent for swimming, lots of chairs and places to put them, we never felt crowded. Great beach to walk on too.Both pools seemed very nice although we didn't spend much time there. They didn't ever seem overly crowded.As has been our experience in Cuba the staff are very friendly and helpful and make it seem like they genuinely enjoy being there. Their attitude is one of the things that makes our vacations in this country a pleasure.My only negative comments would be the lack of public washrooms on the Mares side. The main one in the lobby is under construction but even if it were operating there would still be a shortage. Also the fact that they don't offer to help you find your room on arrival doesn't seem quite right. We helped a newly arrived couple find their room in the dark one night...This was our 9th trip to Cuba, 4th to Guardalavaca and first to this resort. We enjoyed it enough to go back. Spectacular views!
Our third visit, having stayed at Brisas for many years. Spanish run, good quality food & bar. Not 5 star by any means but clean, lovely & the staff are great. Superb beach (though steps down to it so a lot of people fry by the pool). Lunchtime restaurant & the Cuban restaurant for breakfast and dinner are the highlights. Quality French restaurant. Fantastic water ballet Monday evenings by the main pool. Love it. People return year after year. Mainly very friendly Canadians.
So myself and a friend visited the hotel in October 2016 for an eleven night stay, we choose Cuba because we have both been interested in going. In all honesty although I had a amusing and interesting stay I think the hotel quite deserve to be considered 4* by any stretch of the imagination and before people get defensive about their being different standards worldwide, I have been camping in India so my own standard bar isn't massively high.In terms of positives the drinks and alcohol selection was good and I really liked the swim up bar, the beach was beautiful and the breach front restaurant was nice. The room was comfortable even if a little dated, these have likely improved as the hotel is undergoing refurbishment. The entertainment was really good with some good shows and activities such as the white party, hog roast and retro disco. The spa is defiantly worth a visit if that is your thing. In terms of negatives the food was very repetitive and lacked a good range of choice, the restaurant outside of the buffet were not very nice with limit choices and their were cats every where. Much of the hotel was boarding off for works and we went literally as hurricane Matthew finished battering the island so much of the hotel was local area was still recovering which was understandable. Plus there is a large number of rowdy regulars that think being a regular visitor means they should be treated like the Queen of England. Excursions are a completely different story!!! During the trip we opted for the Great Sunday which is not an appropriate title because it was dismal, it was worth paying for it to see the stunned look on the rest of the groups face, it was just odd from start to finish and the food was the worst food during the entire trip. The excursion that involved the drive in the classic America car was a good trip, we got to see a lot of the country and the tourist market was good for reasonable priced gifts, cigars and rum. We had a disappointing service form one of the reps as we wanted to go on a overnight stay to Santiago De Cuba as a private trip however she told us that wouldn't be safe and would be costly, so we signed up to the group one which was cancelled at the last minute due to not enough participates by which point it was to late in the trip for us to do it on our own. We did go on the Santiago De Cuba day trip which was a very early start and long drive, it was defiantly worth the trip and we got to see more of the country, the food was nice and we got to see some historic places. I will state for the record that I have never heard such a one sided view of history in my entire life but it was still interesting. Adding to the drama of the trip, my friend was bitten by a 'Brown Reclusive' spider which is common in the Caribbean. The bite was misdiagnosed twice on our return to the UK and it ended with her spending a week in hospital having surgery, she nearly lost a leg and will be scared for life, plus she needed almost three months off work (she has only just returned). I know this wasn't the hotel fault but a little warning that spiders that dangerous are about may have been helpful.
My husband and I travelled here in Feb this year to this hotel although the Luna side is desperate for a refurb I would not say the holiday was spoilt as the team in the hotel and entertainment is brilliant the buffet restaurant is Samey but always plenty of choices the pools are well maintained and clean and the cocktails are of course amaizin remember don't travel to Cuba for fab food they do their best with what they have and getting better with taste and condiments when traveling if you like your tea I suggest you take your own teabags the tea is not that nice and plenty of tummy settlers high factor Sun scream as very hot and humid,the rooms although not modern are clean and the beds are comfy and lots of room the reps are always available to help and the beach is stunning if you are looking to go on trips there are many available but expensive and duty free is more expensive at the airport on return than at your hotel so don't get disappointed buy before you leave airport is rubbish not much there if you are offered express check in don't bother its a waste of money30pesos each for not difference in normal so save your money overall an amaizin holiday thanks to Cuba you won't be disappointed.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Snacks 24 hours
- A la carte dining w/reservations
- Unlimited House Wine with meals, Domestic beer and International brand drinks, 24 hours
- 1 Introductory scuba diving lesson at pool/person/week
- Daytime tennis
- Use of mountain bikes
- Board games
- Pool table
- Horseback riding (1 hour per day, subject to availability)
- Daily activities
- Nightly entertainment
- Free admission to the Disco, drinks included
- 464 rooms in several 3 & 4-storey buildings with elevators
- 2 buffet restaurants
- 4 a la carte restaurants: Mexican, Italian, Creole and Mediterranean, dress code & reservations required
- 2 snack bars
- 24 hour Lobby bar
- 7 bars including Beach bar, Pool bar, Piano bar
- 2 outdoor pools
- Beach towel & chair services
- 2 tennis courts on-site (not lit)
- Meeting facilities (fee)
- Shopping on-site
- Scuba diving on-site (fee)
- Exercise room
- A range of non-motorized watersports available
- Beauty salon
- Massage services (fee)
- Car and moped rental
- Internet access (fee)
- Medical services (fee)
- 1 queen or 2 single beds
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom 220V (converter & adapter required)
- Max occupancy 3 persons
- Same as Hotel Rooms but with 1 king size bed
- Living room
For the Kids - Kids 4 to 12 enjoy supervised activities at the Kids' club, Playground and Wading pool. Babysitting service subject to availability. (fee)
Honeymoon Bonus - Includes: Guaranteed Private Check-in, Guaranteed Private check out, Room Upgrade Guaranteed, Flowers in the room upon arrival, Fruit basket and bottle of Cava in the room upon arrival, Housekeeping service after 11:00 A.M and before 15:00, Turn-down service in room, Amenities put in room daily, Welcome cocktail, Honeymooners romantic dinner ( for 2 people) and Honeymooners breakfast in bed day after arrival. Reserve at time of booking. Marriage certificate required upon check-in. Valid up to 6 months after wedding. Minimum of 6 nights stay.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Rio de Luna y MaresHolguin,Cuba
- Hotel Contacts
- Extra Info
Ctra. de Guardalavaca Playa Esmeralda, Guardalavaca 84170 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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