Sol Rio de Luna y Mares
- What's Included
- All Inclusive Features
So first I would like to say this is a wonderful resort and this was my second time here. I came last year with my kids and decided to come again. The entertainment staff was wonderful especially Jose Carlos Velasquez and Rocio at the kids club. So friendly and enthusiastic. You can tell they enjoy their job and getting the guest involved in activities.At the snack bar we had many laughs with Jiancomo in the evenings. The wait staff was exceptional and the snack bar. I spoke a lot with Mayelin and also with Luis who is one of the cooks. At the lobby bar Jose was awesome with his fun loving personality. It was always a pleasure speaking with Ronald where you book the a la cartes.The food at the a la carte restaurants was excellent. I really enjoyed the Italian but also tried the meditaranian. On my birthday I got champagne with dinner and a birthday cake but you need to let then know at the front desk.Snack bar is open 24 hours which is great. Buffet has lots of variety but doesnt change much from day to day. I found that they don't have as many dressings which we are used to from home. The grounds are beautiful and so is the beach. We didn't have the best weather so the was a lot of plants from the water that washed up on the beach which were being cleaned up but it's a lot of work. They have renovated all the washroom since a was there last year and they look great. Last year we upgraded to a suite for more room and it was lovely. This time it was not needed and it was only two of us. I had no issue with our rooms last year but this time the water in the shower wasn't as hot as I would've liked it, not cold but luke warm and the airconditioning didn't seem to be very cold but since the weather wasn't too hot it was fine. They're also doing renovations on all the room over the next year or so.In the evening the have a show every evening at the theatre which was excellent. At 11pm there's a disco until 2pm as long as its not raining.Met some wonderful guest as well.Sorry for the long review but just wanted to be very thourough. Thanks for an amazing stay Rocio(kids club), Jose Carlos Valesquez (entertainment) , Jose (lobby bar), Ronald, Jiancomo, Luis (cook), Mayelin and all the waitstaff at the snack bar.Hope to see you all next year.Lara
This was our fourth visit to this hotel and it did not disappoint. The weather was a bit disappointing but the hotel cannot help this. The first three days were rainy, windy and cold. I mean I had my jeans, hoodie and jacket on. We also put a blanket on our bed. First time for Cuba lol. The resort did it's best to accommodate everyone. They moved as many tables as possible into the lobby trying to get out of the wind and it really helped. Bar staff are exceptional and work so hard. It had been a few years since we visited and the first time to see the lobby renovations etc. Very nice. Love the coffee bar. We have always stayed on the Luna side but decided to try the Mares side for a change. Yes ti was a little more noisy but the noise ended by 10:30. It was good with the nasty weather not to have to make the trek from the Luna side for the buffet. My only two complaints/comments this time would be:The lighting on the way to the French Restaurant and the night we did the special dinner. It was truly dangerous. This should be fixed. The night of the special dinner a few of the servers maybe should have been stationed along the walkway with flashlights. The other comment, which to many might seem trivial, is the ambient music played in the Mares bar. It drove us out of the bar and back to our room 2 nights. Maybe it's just because we are musical people it drove us crazy. That techno beat beat beat trashy crap....yuck. Play some beautiful latino instrumental music or something. But this could just be our taste.We didn't do any excursions this time as we have done many before. We have never been here before in January and noticed how much more live music was on the resort. Maybe because it is coming into the high season. Almost every day there was at least two bands or musicians.. We just loved it. Thank you. But as always, the highlight of coming here is the staff. EVERYONE is friendly, happy and SO hardworking. I watch them all. They are like a fine tuned machine. They all work as a team. No one walks by a dirty glass without picking it up and putting it at the bar. This teamwork reflects all around the resort. Happy staff makes the guests happy too.I wish I could remember everyone's name but Katia and Lucy in the buffet are my favourites. Thank you ladies for all the special attention. Bar staff are great. Housekeeping efficient and friendly. Front desk so helpful. Thanks to all.Wish we could afford to come back again this year but maybe next. Keep up the good work. It really shows.
We stayed for 1 week and it included Christmas time. By the end of the week, we really liked our vacation. Most of all we enjoyed the short half day excursions organized by the hotel staff. The beach was also very good, although not long enough for walking, but with plenty of space, a lot of shade and very clean. There was also no shortage of beach chairs. When we arrived, the food was so-so, but it really improved by the time we got closer to Christmas and Christmas dinner was just great. Thank you to the staff at the buffet who worked so hard to make our evening so nice!The only downside was the fact that we had to change our room twice (so we had 3 rooms in 7 days). The 1st room had many problems, including broken air conditioner, water leaking from the ceiling, broken lamps and so on. It should not be given to customers. The 2nd room was renovated and very nice, but right above the lobby, so very noisy. The final 3rd room was in block 6 and it was just perfect. Not renovated, but very functional and quiet. The reception staff was mostly very good, but unfortunately there were some very unfriendly people. Specifically a man who was either a manager or assistant manager, he does not have the appropriate attitude towards his customers. But the Client Services ladies were trying hard to help us, so that was good. Overall, if you get a good room right away, you will most likely enjoy your stay. The hotel has very good potentials.
one hat, one beach dress and two flip flops were stolen from chairs on the beach around 5:30pm, this is the first time in our 20-years vacations, asked the customer service, they said it is a public beach, they can do nothing. extremly unocmfortable bed, don't mean it is hard, it is the spring out , hurt your back, not only one room, we moved to the other room because of leaking problem, the same problems, my room and my kid's room, all the same.repeatitive food, no matter lunch or dinner, Monday or Tuesday, all the same.beach is nice but short, many see grass on the beach, no one cleaned itplease read the reviews in Average part, they are ture, not like the Excellent or Good one, doubt that someone was paid to write those. I read a review before I left , it was mentioned the stolen in the beach area, and the number one uncomfortable bed, but not believed that. it happened. I will never come back
Ended up coming here not by choice but due to circumstances and being delayed in Cuba for 2 extra days. The rooms were very dated, air con not working and no running water. Food really poor. We ended up moving due to there being no water. Only plus I can think of is the beach was nice. Sorry don't like to leave a bad review but just being honest.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Snacks 24 hours
- A la carte dining w/reservations
- Unlimited House Wine with meals, Domestic beer and International brand drinks, 24 hours
- 1 Introductory scuba diving lesson at pool/person/week
- Daytime tennis
- Use of mountain bikes
- Board games
- Pool table
- Horseback riding (1 hour per day, subject to availability)
- Daily activities
- Nightly entertainment
- Free admission to the Disco, drinks included
- 464 rooms in several 3 & 4-storey buildings with elevators
- 2 buffet restaurants
- 4 a la carte restaurants: Mexican, Italian, Creole and Mediterranean, dress code & reservations required
- 2 snack bars
- 24 hour Lobby bar
- 7 bars including Beach bar, Pool bar, Piano bar
- 2 outdoor pools
- Beach towel & chair services
- 2 tennis courts on-site (not lit)
- Meeting facilities (fee)
- Shopping on-site
- Scuba diving on-site (fee)
- Exercise room
- A range of non-motorized watersports available
- Beauty salon
- Massage services (fee)
- Car and moped rental
- Internet access (fee)
- Medical services (fee)
- 1 queen or 2 single beds
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom 220V (converter & adapter required)
- Max occupancy 3 persons
- Same as Hotel Rooms but with 1 king size bed
- Living room
For the Kids - Kids 4 to 12 enjoy supervised activities at the Kids' club, Playground and Wading pool. Babysitting service subject to availability. (fee)
Honeymoon Bonus - Includes: Guaranteed Private Check-in, Guaranteed Private check out, Room Upgrade Guaranteed, Flowers in the room upon arrival, Fruit basket and bottle of Cava in the room upon arrival, Housekeeping service after 11:00 A.M and before 15:00, Turn-down service in room, Amenities put in room daily, Welcome cocktail, Honeymooners romantic dinner ( for 2 people) and Honeymooners breakfast in bed day after arrival. Reserve at time of booking. Marriage certificate required upon check-in. Valid up to 6 months after wedding. Minimum of 6 nights stay.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Rio de Luna y MaresHolguin,Cuba
- Hotel Contacts
- Extra Info
Ctra. de Guardalavaca Playa Esmeralda, Guardalavaca 84170 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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