Sol Rio de Luna y Mares
- What's Included
- All Inclusive Features
Hotel is spread over 2 complexes , Mares the main reception has recently been refurbished due to the roof collapsing, reception is modern and clean staff are ultra nice and helpful we were given a room on the 3rd floor in the Mares side ..in need of a total refurbishment although clean we stayed for 3 nights but couldn't stand the endless noise from the aircon units and generator and asked to be moved. Staff moved us to the Luna side of the hotel room again was in need of total refurbishment but had a wonderful view of the sea, snack bar is open 24 hours staff are nice and helpful also the pool bar staff unfortunately the Luna lobby staff needs to learn these skills very unhelpful and we never saw a smile,WiFi as everyone has said it really is hit and miss around £1.50 for an hour that's if you can get on, the buffet is located in the Mares side great choice of food something for everyone, we found the waiting staff first right in the restaurant the most efficient. Hotel issues restaurant vouchers for one of the 4 restaurants on site to be honest we tried ,Cuban, French and Mediterranean and all were basically the same unless you are paying its just a set menu for the free meal.I do object to animals at tables while you are eating , unfortunately there are endless amounts of cats watching you eat it isn't helped by the fact that cat lovers insist on throwing food at them...Trips are very expensive we only booked 2 which were okish £150 pp, there is a sightseeing bus that will take you to Guardalavaca 5 CUC pp which everyone will tell you theres a flee market there it consists of 15-20 stalls all selling the same stuff as the little stalls in the hotel we took the buss and travelled back to the hotel in a convertible Chevrolet 12 CUC for 2. The beach is wonderful it has boats that are included in the holiday and a bar on the beach, there is a towel hut where you can get fresh beach towels and a snorkel but make sure you get to the hut early if you want a snorkel as they go very quickly.At the front of the hotel to the right there is a nature trail it is 3 CUC and really good fun well worth a visit , if you have CUC money left and don't want anything from the airport change it at the hotel the exchange rate at the airport is terrible because CUC is worthless once you leave Cuba they can give you what they like and if you question the exchange rate they are aggressive.Be prepared for a long wait when leaving Cuba airport, security is one of the worce I have ever come across we waited in the queue for 1 and a half hours before we were called forward to passport control once passed there you walk through a door which opens directly onto baggage security
Travelled with a group of 25 people of all ages. Absolutely loved it! We have stayed in this hotel every year since 2008 and it never fails us. Over the years we have brought many friends and family with us and they've all loved it. Love the new lobby bar and room refurbs but mostly just love the atmosphere of this magical place. Can't wait to return!
Stayed at this hotel for my very first visit to Cuba. It was an all inclusive trip via Thomas Cook, 1 week including flights, accommodation worked out around £900pp. The hotel is 3 star, very large and split into two sections, The Luna section and The Mares section, both share the same reception at the front of the hotel (Lunar). We stayed at the Mares section, about 5 mins walk to get to the front area of the hotel. The grounds are huge, well kept and very green with a couple of large and two smaller pools for children. The rooms are decent sized with tv which the signal wasn't the best but ok, telephone, safe for storage and either large doubles or twin beds, the bathroom was ok, bath and shower and toilet as you'd expect with Cuba it's a bit behind the times because of the current political climate but in a few years it will be very busy as it catches up with modern times, the rooms could do with updating i.e painting and updating with newer furniture but it was liveable, there is no wifi in the rooms, only in the reception area. Which you have to buy vouchers for per hour of usage. we had a balcony overlooking the gardens and a view of the ocean and Esmeralda beach which is mainly for guests of the hotels along the beach itself, the beach was large, soft sand, really nice and quite long, palm tree lined and not busy at all, sun beds are free for guests and the ocean was blue and clear with snorkelling, canoes and small catamarans available free for guests, there are small bars and one small restaurant along the beach serving the all inclusive free foods, cocktails, juices and alcoholic drinks. There were 4 main restaurants on the site which bookings were required, French, Italian, Mexican and another which I cannot remember, dress codes were required for these, we tried the French restaurant which was very good indeed we had 3 courses plus champagne all included in our package. As it's a quite poor country the staff and waiters, waitress and cleaners all rely on tips to survive as the wages are very low in Cuba so the odd couple of Pesos here and there is very welcome to all. As for the services they provide, all the staff are very polite and helpful and cannot do enough. There were also a few shops dotted around the resort, you could buy souvenirs Cuban Rum, cigars, toiletries and other bits and bobs. There was also an exchange booth which they called a bank! There was breakfast served in the main diner from 7 am to 10:30 am with all kinds of foods and the variety was very good. Lunch in the afternoon from 1:30-4pm and evening dinner from 7pm until after 9 pm, all the same good food with great variety, in between these time and up until midnight there were 2 or 3 small diners serving drinks and hot food snacks, burgers, hot sandwiches pizzas, salads and the like but the bars are open serving drinks literally until you want to leave. In the evenings in the huge lobby area there are fashion shows and music with traditional Cuban music, the bars serving drinks and plenty of relaxing seating areas to chill play pool watch the shows and music and catch up with emails on the wifi. With all this going on the hotel was actually relaxing and quiet with the rooms being away from the lobby area. Also around the complex there are tennis courts, basketball and a gym for all guests to use at leisure plus jacuzzis. There are plenty of security staff around the different entrances and around the hotel which is very safe indeed. There was not much need to leave the resort to be honest unless you want to travel around and see a few sites which we did. Now the cars in Cuba are amazingly famous, the old American cars which you see in pictures are a sight to see, all 50 -70 years old!! Wow! amazingly kept and driving perfectly, they are a lot of them being used for taxis, we were in 3 different cars for various trips to see the old towns and sights. The drivers are happy to show you around and talk about the history of the cars and happy to take photos, very nice people indeed. Overall for a 3 star hotel this is superb quality and value for money, lots to do for the family or couples, I'm sure there are one or two higher star hotels around but if they offer the same value as Sol Rio de Lunar y Mares hotel then they would have to be very very good indeed. I would visit again as the the staff and people here made our stay here excellent and they all work hard to make this a great hotel. For an all inclusive trip costing £900 for what you get it's well worth the cost and more. 👍🏾
This was our 15th visit and we think it will be our last, Our first week was great all the four a la carte restaurants were open, many waiting on staff, service was fantastic !. could this be because the melia top bosses were there ?. we went to the Cuban a la carte one evening and were seated in the dark side while the bosses( who are mainly Spanish and very ignorant with holiday makers and even worse with the Cuban staff ) were seated in the side which is normally for us who have spent a lot of money to go to this hotel. now to the 2nd and 3rd weeks, guest numbers went lower so the 4 al a carte were reduced to 2 and then to one a night( not as advertised in the brochure,) also many staff were laid off so the service was not as good, control of staff wages I presume !, Cuban staff work hard for their ONE PESO a day. This hotel is well know for its quiet pool area and quiet bar (Luna side ) not so now !, the british entertainment boss Lorraine has very loud music playing all day in these areas and when asked if it could be lowered she replied that if you didn't like it go and sit elsewhere and do not touch the equipment she was also heard to say she did not care what the people wanted she was having her way, her treatment of the Cuban staff was awful and noticed by many people, she made us feel ashamed to be British we are sure she has damaged the hotel's reputation, many people said they will not be returning, we will return to Cuba but not to this hotel as it seems too many cut backs are taking place regarding the food. A big thank you to Yunior, Hector and his team, the great team in the French and ALL the lovely hard working Cuban staff who do their very best and are not appreciated.
This hotel was really good and they have really good staff and the food was extremely delicious I really recommend this hotel if you want a quiet yet entertaining hotel in Cuba. The best hotel i have been to so far!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Snacks 24 hours
- A la carte dining w/reservations
- Unlimited House Wine with meals, Domestic beer and International brand drinks, 24 hours
- 1 Introductory scuba diving lesson at pool/person/week
- Daytime tennis
- Use of mountain bikes
- Board games
- Pool table
- Horseback riding (1 hour per day, subject to availability)
- Daily activities
- Nightly entertainment
- Free admission to the Disco, drinks included
- 464 rooms in several 3 & 4-storey buildings with elevators
- 2 buffet restaurants
- 4 a la carte restaurants: Mexican, Italian, Creole and Mediterranean, dress code & reservations required
- 2 snack bars
- 24 hour Lobby bar
- 7 bars including Beach bar, Pool bar, Piano bar
- 2 outdoor pools
- Beach towel & chair services
- 2 tennis courts on-site (not lit)
- Meeting facilities (fee)
- Shopping on-site
- Scuba diving on-site (fee)
- Exercise room
- A range of non-motorized watersports available
- Beauty salon
- Massage services (fee)
- Car and moped rental
- Internet access (fee)
- Medical services (fee)
- 1 queen or 2 single beds
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom 220V (converter & adapter required)
- Max occupancy 3 persons
- Same as Hotel Rooms but with 1 king size bed
- Living room
For the Kids - Kids 4 to 12 enjoy supervised activities at the Kids' club, Playground and Wading pool. Babysitting service subject to availability. (fee)
Honeymoon Bonus - Includes: Guaranteed Private Check-in, Guaranteed Private check out, Room Upgrade Guaranteed, Flowers in the room upon arrival, Fruit basket and bottle of Cava in the room upon arrival, Housekeeping service after 11:00 A.M and before 15:00, Turn-down service in room, Amenities put in room daily, Welcome cocktail, Honeymooners romantic dinner ( for 2 people) and Honeymooners breakfast in bed day after arrival. Reserve at time of booking. Marriage certificate required upon check-in. Valid up to 6 months after wedding. Minimum of 6 nights stay.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sol Rio de Luna y MaresHolguin,Cuba
- Hotel Contacts
- Extra Info
Ctra. de Guardalavaca Playa Esmeralda, Guardalavaca 84170 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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