Marea Del Portillo
- What's Included
- All Inclusive Features
well it was an interesting experience. we got to the hotel. Farallon and relized there were not lights to the hotel. realized we were at the wrong hotel. the Cabanas are aat the Marea del Portillo. there are 2 hotels on the same property. so in the morning i got to talk to the P.R. person at the Farallon Arianhi Costillo. who remebered me from the 3 other times i have been there. she told me that the way it was listed from C.I.B.C. rewards that we could not get the Cabana room. see it was listed as Superior Room all inclusive. I did not realize that there are different Caban vip roooms. the one on the ocean is VIP and the superier room is up at the Farallon when open.Open from late november till May if there is still enough travellers from Quebec or Montreal. anyway i realize now that i need to book with Sunwing beacause they know this hotel very well. i needed to go VIP Cabana. it varies on the price of the Cabana ocean side. I have paid 50 in nov. 100 in may. so check the prices. with the VIp room you get some cruises and stocked fridge with water, beer, juies and wine and rum. well worth it. we did eveentually get the Cabana # 55 which had alot of room. 3 beds and larger than on the beach side. thank you to Arianni PR person from Farallion. Itiana th front dest at Farillion aand Olga from Marea for getting us the Cabana. Unfortunately because the way the itinary stated Superior room all inclusive we did not get the stocked fridge or cruises. it was a shame becasue i brought 2 other people with me who had nver been there with me before. if we were to pay at the hotel it would be more than the VIP price. the lesson here for me is to always go with Sunwing.
We cannot get enough of this resort, the staff is friendly and polite, The other tourists all said the same thing. For 3.5 star the food is okay but repetitious. If you go there you have to try Ferlins restaurant in the village you will not leave here hungry or broke. The food was delicious the prices unbelievably low. We are booking for February already.
This going to be a rather lengthy review as it was our first holiday in 25 years, first trip to Cuba and I want to give a clear, honest review.My husband and I stayed at Marea del Portillio with friends from April 5-12, 2017. Our friends were there about 10 years and suggested we all go together. This resort is away from all the hubbub of the cities. It is not a wild and crazy place. If you are looking for loud, drunk parties this is not the spot for you. If you are looking for a new experience, in a remote, stunning location with excellent hospitality and food than this is perfect!Travelled by Sunwing out of Toronto, flight was on-time and smooth. Arrived at the Sierra Maestra Airport just as the sun was going down. Beautiful!! Customs, security and baggage retrieval was a seamless process. After exiting the airport there seemed to be no communication or organization. I think that because most of the guests are returning customers and know what needs to be done Sunwing and the resort take advantage of this – perhaps forgetting that some people are new and assistance or guidance would be appreciated. Our friends had no checked baggage so they had long since jumped in a cab ($60 CUC) and headed to the resort. With my hubby in line to exchange money another guest asked if I had gotten our room info. Thankfully she realized we were new, looked a little lost and directed us to the resort rep outside. Everyone was crowding the poor man, shouting names, gathering packets for them and all their friends. No-one lined up nicely and the mosquitos were biting something fierce! My suggestion would be to have this happen on the busses on the way to the resorts.The bus was airconditioned and comfortable. The Sunwing Rep now introduced herself and we were off. The ride is about a 1hour and 50min. Arrived at the resort and all our luggage was immediately taken away by resort staff. Seems they each get a pile of luggage and will assist guests to their rooms. While I appreciate the service, it is poor timing because at this point we only have large bills from the airport currency exchange and no coins to tip with.The resort staff are amazing, welcoming words and smiles all around. Check in was smooth, but they offer no direction on finding your room – again I assume maybe they think everyone is a repeater. We booked the VIP Cabana package. The cabanas are like townhouses with four units in each. There is a row of them facing the ocean, beach level and row behind those. They are clean, modern and well equipped. Beds are firm for our liking but we squished a piece of memory foam in our suitcase and it worked just fine. Our units received new table lamps during our stay. Our maid Maria did an excellent job, she was friendly and assisted us with getting an extra pillow. We had brought some little treats, candy, jewellery and spices that we left for her during the week as well as a monetary tip. She left us a wonderful note on our last night – the personal touch was appreciated.The resort is clean and the grounds are beautiful! Every morning there is a flurry of staff mopping, sweeping and cleaning. I will say it again…the staff at this resort are amazing! Everyone, the bartenders, the wait staff, chefs, reception, entertainers, maids etc are fantastic and friendly. Holas and smiles from everyone you pass. The resort has been hit by a few hurricanes and you can see where there is some wear and tear on the exterior of the buildings, but they repair and update where they can and where it is needed the most. The beach is nice, but some stones have been pushed up by the storms. Once you step over the strip of stones you are back to sand and beautiful water. There are ample lounge chairs however very little shade at the beach and pool. I must say that its annoying when people tie towels on their chairs under palapas all day and never show up to use them.Now the food…. We have no idea how people can complain about the food or call it bland. I cook with a lot of spice and flavours and other Trip Advisor reviews worried my husband enough that he packed ketchup, soya sauce, salt/pepper and franks hot sauce. NONE of these were needed for meals – we left them to the maid and entertainment staff. The food was flavourful and plentiful. One morning we went to breakfast 20mins before the buffet closed and they were still bringing out hot food and re-filling the stations. The pork, chicken, beef and fresh bread were delicious!! The poolside grill had ketchup, HP and A1 sauces and other condiments available everyday. We tried the food at both the Farralon and Marea del Portillo sections and were not disappointed!With our VIP booking we had some extra excursions. This is well worth the extra money and I encourage everyone to book VIP. The two trips to Cayo Blanco is worth it on its own. The water is so blue and clear. Here we enjoyed an amazing bbq lunch with lobster and hours of snorkling. Also with VIP you get 2 bottles of Cuban Rum, 2 bottles of wine, 4 cans of beer, 2 bottles of water, 1 bottle of cola and 2 juice boxes all in your room upon arrival. The sunset cruise was beautiful, lots of music, laughs and drinks. The boat crew were great to chat with.Our friends rented a car for 24 hours that we all used to travel the coast. We found some new places to snorkel and took a trip into the mountains. The locals are very friendly, offering a smile and wave as you pass. We stopped and watched a local baseball game for a bit, but the sun was too hot to stay for too long.Overall, we loved this resort and the people. This is a 3 star resort with 5 star staff!! We are planning on returning next year. My only suggestion to Sunwing and the resort is to remember that not everyone is a repeat guest. Some maps of the resorts with information about meal times, ect and what your bracelet colour entitles you too would be helpful.
Pros: Beautiful scenic views just outside your room, sunsets, access to 2 hotels. Always loungers available at beaches and pools. Clean beach and warm waters. Delicious icecream! Cons . Sunwing was very disorganized at checking in bags both coming and going. Shuttle bus between hotels were unreliable. Activities and entertainment were not mentioned at the orientation meeting, only excursions. Snackbar grill does not serve whats on their menu, tried to get pizza the entire week!
We travelled to this Amigo resort March 1 to 8, 2017. The bus ride was not much longer than that of Santa Maria to,airport but we noticed a big difference. This timevwe were on mainland rather than a long causway. We passed through many towns and could see locals out and about even though itbwas evening and dark. Arriving at this resort was a new experience . They have extra local staff come to assist with checkin and luggage.As soon as the bus stopped we were ushered into the lobby whilevstaff emptied the suitcases out of the bus. And once the room key was in hand two men were carry our bags leading the way. We were three adults and htree beds were ready in our room. Wevwere in the resort on the hill and were on level 4 with a fantastic view.My wise guy hubby fell in love with this resort.He had been to many others but this one hit the spot.It reminded him of his summer holidays as a youngter when his mo would take them to,their father home village away from the busy city. And I must agree. The surroundings were a highlite.As in many reports Cubans have a limited choice of foods to offer clients so all resorts tend to have very similar menus. All have coo stations and this one as well.Amigo resorts are basic and one must refill,one's water bottlevatbthe bar or buy watervat the store. And my experience with meal times atbAmigo is things can run out morevquickly than at a Melia or Memories but one learns to make do,along with the staff.The most unusual experience abourbthis resort is guests all tend to arrive on a Wednesday with a few cominf in between and that meant wevwerevwith thevsamepeople at meals, the pool, the beach and the bars long enough to getba chance to actually feel a camaraderie. High points to makrbthis trip special,were the buggy rides to a small town for a lobster lunch and another buggy ride to a farm of sugar cane. Then came the taxi ride to a larger town to see their one and only "lager" shopping store where one could shop in both Cuban currencies but Cubans get very little money since the basics are provided to,all locals by the communist regime. They tend to be a happy lot in general.consumerism has not reached the mases in village areas. WisevGuynasked the locals for locally roller cigars and Imgotbsome honeybtight from a bee keeper. We played in thevwaves at the beach a bit butbatbthis resort the pool,was our Favourite swimming place. Evening shows alternated from upper resort and lowervbutbwe didn't go. We hung out with guests instead. There was a lot of ground to explore so we were busybdaily. We had our lunch atbthe poolside cooking place at the beach resort but decided we much preferred our hillside one.One late afternoon wevexperienced a very sudden down pour that was long enough and powerful thncause some flooding. We all had to walk with much extra care. It cause an issue in the dining areacso,we had to,eat in shifts butball,took it in stride. On guset had to change rooms as hers wss too flooded. She and herbfriend move to the older resort by the beach.The resort hadva medical,staff around daily. I hadvseen this at other resorts whereva clinic is not close by. And during our visit that staff has a rather serious matter happen.One afternoon a male guestbwhomhad had more than enough to drink did whaybeveryone should never do--dive into shallow water in a pool. Sad ending. Fatalwe learned on the day of our departure. He was from the Montreal group. And having connected with them all we felt the shock that it left on many of both guests and staff. That is not how a vacation ought to end. Could it have been prevented? That is a tough question. One note Immustbshare on a different issue is that it appeared that this resort was nor so big on multiple doeses of fogging for bugs manullynon the ground but I do not know if the bothered with aerial dusting. Imassume mabey not as it was mountainous and many animals were around grazing. Still the bugs werevaround tomsome degree and forvsome more so than others.After this trip I am finally eager to,learn Spanish and am busy on my iPad doing so as I know I will be back and I bet so will my little family.This place is a gem if you love nature and farms and rural,life . It is notba big place for disco club style fun. If you evjoy cottage life and fishing than this is a good spot.And you maybwant to bring along some of your extra clothes that are able to be passed on. Or some baseballs? They will take yountomwatch locals play if younarevfriendly.And please don't tip in Canadian coins as they cannot trade them in. Theynhave tomask othervCanadians to trade, nor can the take our bills with creases. Bank refuse them.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer & cocktails daily from 10am-11pm)
- Daily activities
- Nightly entertainment
- SCUBA lesson
- Non-motorized water sports
- 1 Buffet & 1 a la carte restaurant
- 1 Snack bar
- 2 Bars Pool (with kids area)
- Beauty salon (fee)
- Day time tennis
- SCUBA Diving
- Shops (fee)
- Medical service (fee)
- Tour desk
- Two 3/4 beds
- Bathroom with shower only
- Satellite TV
- Safety deposit box (fee)
- Balcony or Terrace
- 110v or 220v (adaptors/transformers required) available
- Max occupancy 3 persons
For the Kids - Kids' area of pool.
Resort Location Map
Marea Del PortilloManzanillo De Cuba,Cuba
- Hotel Contacts
- Extra Info
Carretera Granma, km. 12 1/2 Marea del Portillo, Pilon 87900 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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