Brisas Santa Lucia
- What's Included
- All Inclusive Features
My family and I stayed in the hotel for 4 days; from the beginning we experienced the warm and friendly vibe of the Cuban staff who were always helpful. The beach was beautiful; we had a good time overall.
I just got back from a trip to Cuba. I have always wanted to visit to form my own opinion of the island. It is very poor with 11,000,000 people living there. Less than 2% of the population have vehicles, the rest get around by horse and buggy or bus which consists sometimes of a large truck with a covered pick up bed. Can probably hold 40 people. They are a very proud people and cherish what they have. I stayed at the Brisas Santa Lucia resort. Flew into Camaguey and then had a 1.5 hour bus ride to the hotel. At least you can see the country side on your way. The arrival at the resort was uneventful. All checked in quickly as i was the only one at the desk. I got a room in block two on the second floor. I had a small view of the ocean and was pool side which was all fine. The rooms are very very old and well used. The patio doors are very old and ill fitting also very heavy to open and close. Mine didn't close completely so i had to spray OFF in the cracks so bugs stayed out. The furniture is very hold and the beds are hard. There is a flat screen tv in the room. :) the washroom is also dated. it also has a bidet in each room. If you run out of anything you will most likely have to ask your maid to replace it as they don't often take the initiative. I had the deluxe suite which consisted of a kind size bed and two sinks in the bathroom. one of them wasn't cleaned until the day before i left. my bed also had paint on the mattress from i guess when the room was painted. Now for the resort. The internet is used by purchasing cards. if they run out you are out of luck until they get more. the resort had several rocking chairs which got lots of use out of. very comfortable. The rooms have new air conditioning units that are remote controlled. the beach was very beautiful. there is a reef two km out and your can get out to it by walking with a bit of a swim where the water dips to 8' deep and then back up to your knees. there are sand fleas there so be prepared. The last day i was there it rained for about half and hour and the whole common area, lobby, shop area flooded. I had water as well dripping dow the wall in my room, didn't amount to too much. There are 110V outlets in the lobby otherwise it is all 220V. There are lots of palapas on the beach and shade around the pool. a lot of the pool side umbrellas were all ripped. they had a hurricane go through last summer. while i was there they were out looking at the umbrellas so i am guessing they were next to be replaced. There is a coffee bar beside the pool which serves great coffee all types. The food was good. that i will give a plus. The stews and soups were very tasty. the rest just needed some spicing up. there is a variety of spice bowls there to add to your food but none of them are labelled. There isn't any salad dressing so you make your own out of the different types of vinegars they offer and oils. All good. Lots of food to choose from. The ketchup and mustard are good and comparable to French's or Heinz. they don't have peanut butter and i saw some families with kids that brought their own. I did notice that the serving tongs, forks and spoons in the dining area were not too clean. sometimes the plates had bits of food on the bottom. the public restrooms were a bit of a challenge. the women's were always clean but i was told that the men's was always disgusting. You can only use the Cuban peso there which has the exact same exchange as the American Dollar. be prepared to pay dearly. Sunscreen there was 18 Cuban pesos or around 25 CDN. Be prepared if you rent a car or a scooter and have an accident you won't be leaving the country until the damages are complete and paid for. This was an experience for sure and am glad I went. Would i go back to that resort? No i don't think so. I met people who have been going to that same resort for 22 years, one couple was on their 25th visit. The people are very friendly, be careful of scammers as they are there.I wouldn't be opposed to going back to Cuba but to Varadero or Holguin. I hope this review helps. All in all the only real thing i was a bit unhappy with was the rooms.Happy vacationing.
Our family of 6 (2 adults, 16, 14, 9 & 8 year old) visited the resort March 9-17th (March break). Fantastic deal flying out of Montreal. I'm not sure why others would complain if they paid a similar price?! I've been to Cuba 4 times & found the food to be the best I've had. There was always something good to eat - kids loved the pasta bar, omelette station, pancakes, burgers, ice cream stand & churros. I found the buffet had plenty of variety & we enjoyed all 3 a la cartes. Our favourite was the Cuban! The Spanish coffee at the coffee bar is fantastic!!!The rooms were very basic but clean & the bathrooms newly renovated. Great air conditioning as well! Maid service was excellent. We asked for extra pillows & they were delivered right away.Our two youngest absolutely loved the kids shows/entertainment every night. Especially Carlito, Froggie & Michael Jackson (aka Ray). I truly enjoyed the shows & thought the dancers were all amazing (Lizzie, Jennie, Ray, George & Alex). Julie was a great MC too - always got the crowd going. We also loved the daily Bingo games by the pool. Kids enjoyed the giant chess & checkers games. Entertainment staff were all fantastic & really made our trip. The pool was lovely & the lounge chairs were plentiful but you had to be up early to get a spot with some shade. The beach is gorgeous & the water very warm. Yes their is seaweed but they do their best to take the beach daily. We enjoyed horseback riding for 10CUC with Dillon (and Roberto) who we met on the beach as well as a lobster, fish & shrimp dinner at Pepe's house for 15 CUC each which was delicious & an amazing experience. Loved the horse & buggy tour around the town as well. Boys tried snorkelling at the coral reef one day but got rained out after they arrived by boat so only snorkelled for 5 min. They were kind enough to refund half their money which I thought was more than fair & much appreciated. Bring your own snorkel if you do this! Their equipment is old & mildewy. The one complaint I had was having to pay to use the safe in your room. This should be included in the price. Also, a small map of the resort that lists the amenities would be nice. Overall, we were very pleased with the food, service & value of this vacation. Thank you, Brisas, we will be back next year!
No need to say that , I love Cuba and Cuban people. I have been there so many times. This was the first visit to Camaguey / Santa Lucia though. This resort certainly was the worst we have ever visited.We never have high expectations, still clean bathroom, comfortable beds at least you have to get . We complained and complained , not too much changed. Service was terrible . Especially at dining room, you have to look around for the water or napkins or clean cutlery. Staff is not friendly or helpful. Hardly a hot coffee or tea available. They hardly smile to you . Except the front desk people . Only thing made our holiday bearable was the beach and the weather was amazing. But I wouldn't recommend this place anyone .
The good: The food was really good, the beach was nice, the pool was lovely and most of the staff was wonderful. The room was minimal but fine, and they cleaned it every day. The bad: They had entertainment every night that blasted music from 8:30-11pm. I have a small child that I goes to bed at 8pm every night, and that was challenging. The ugly: The scammed us on our last day. A maid mid-week took one of my elderly father's towels, which we thought nothing of, since he had 3 and didn't need them. Then on the last day they insinuated that my father had stolen it, and held us and the rest of our bus heading for our flight, until we paid $25. Of course, $25 isn't breaking the bank, but I believe they targeted my elderly father, which made us all really upset. What made it worse is that nobody would accept any responsibility, including our Transat Representative, who just shrugged and walked away. It really soured what was overall a positive experience. If you decide to go to this resort, hang on to your towels for deal life.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Christmas & New Year's Gala Dinners
- All drinks (International brands, Domestic beer & House Wine, 24 hrs)
- Pedal Boat
- Introductory scuba diving lesson
- Use of bicycles
- Exercise classes (Aerobics, Water aerobics)
- Spanish lessons
- Evening entertainment
- 400 rooms in thirty 2-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants: International and Seafood, dress code & reservations required
- 7 bars including Lobby bar, Beach bar, Pool bar
- 1 outdoor pool
- Meeting facilities
- 2 tennis courts (2 lit) on-site
- Shopping on-site
- Fitness facilities
- Exercise classes
- Scuba diving on-site (fee)
- Dive shop on-site
- Beauty salon (fee)
- Outdoor Wedding Location
- 1 queen or two twin beds
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or Terrace
- Full bathroom
- Max occupancy 3 person
For the Kids - Kids 4-12 can enjoy supervised activities at the Kid's club from 10am-Noon & 1pm-5pm, playground, games room, and kid's pool.
Wedding Package - Includes: bride's bouquet, boutonniere for groom, 12 5x7 photographs, mini-reception, wedding cake, bottle of sparkling wine, a la carte restaurant reservations (including bottle of sparkling wine), room upgrade (if available at check-in), decorated ceremony site, music trio or live music, fruits, flowers, bottle of domestic liquor, late check-out (if available), Continental breakfast morning after ceremony, translator, witnesses (if required), wedding certificate. Package price FREE. Inclusions subject to change. Arrangements to be made directly with hotel. More services available for extra charge.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Brisas Santa LuciaSanta Lucia,Cuba
- Hotel Contacts
- Extra Info
Avenida Turistica, Tararaco, Playa Santa Lucia 74250 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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