Club Amigo Mayanabo
- What's Included
- All Inclusive Features
Location: Beachfront, 90 minutes from Ignacio Agramonte International Airport, 90 minutes to Camaguey City.
Hotel was quite a disappointment from the start. When we arrived they had lost our reservation entirely and put my wife and I in a dirty room with 2 doublet beds. We asked to be moved the next day and were put in a better room with one bed but there were still issues (closet doors broken). The food was OK (typical for what you expect in Cuba) but it was next to impossible to find a table and the servers ignored us the whole time and we could not get any drinks with our meals. Some of the other staff were very rude (especially the bar tender) . The pool was in rough shape but still good. Overall, would not go back to this hotel or the Club Amigo chain.
we travelled through mid February. the weather was awesome so the trip for me was already perfect. To our surprise the reviews were correct. The resort is older, but very clean. Most of the vacationers were older and had returned many times over. Staff on the resort is amazing and very helpful. Delida's special attention in the buffet was awesome. She even came out at 6:00 am to say good bye. Roberto and Orlando at the bars will make sure your looked after and Sandra will make you the best omelet ever. our room was attentively cared for by Nevo, even finding me extra hangers when I asked. Every staff member was fantastic. Day excursions were great and very affordable and Alex will make sure it is a pleasant experience. ON THE DOWN SIDE: I recommend not paying extra for the ocean view room. We did and its not worth it. Sunwing was not sympathetic to our request for a refund. Also request a bottom floor. you will have a patio and the second floor has only a small window.
After experiencing our 6th trip to Mayanabo we found the people there friendly as ever with the exception of one bartender (Abilio) who had a bit of an attitude, after addressing it with the P R rep (Juan) it was fine. By the way, we arenot big bar drinkers just to get ice water from him was difficult at times. the food was much improved and thats was with the resort at almost maximum capacity. BIG PROBLEM... the Cuban carnival started 4 days into our trip, right outside the resort for 10 days straight. Music and celebration everywhere! It was a nice experience but was not aware that it would last til 5 AM at times! IMPOSSIBLE to sleep most nights! Some things that couldnt be helped were...no hot water for 3 days, the filtration system broke on the pool causing green algae for several days and our air conditioning broke. We were moved to another room. The Air Transat rep Jorge was no help to us at all for anything. Over all the resort had GREAT food FANTASTIC cappacinos and an AMAZING churro bar!!! We would go back in a second. This was our honest and constructive review of Mayanabo. Kudos goes to Joel the gardener manager who provides nice flower bouquets and coconut water and to Juan the PR rep who tried attentively to address any concerns.
This is a place to come back , it deserve more then 3 stars . I love it . Very clean room, with flowers and hearts from towels in my bed . Amazing pretty and talented bailarinas , entertainment is great . Very good food , very good service , great vacation . My best friends are Cristina , Juan Carlos , Umberto and Rolly . Cristian.
Ok, lets star with the negatives. There are none, zero, zilch notta. I cannot think of anything negative to say about this fantastic resort.Right from the start as I checked into the resort late Feb 9th, I was greeted by a lovely lady that checked me in quickly, and within minutes I was in my super clean room. Throughout the week the folks at reception were super kind and helpful. Everytime I approached reception I was greeted with a smile.The food was fantastic. I especially love the omelets prepared right in front of me. The buffet food was ALWAYS hot. Excellent servers as well.The resort was kept spotless. It was absolutely immaculate.The animation team was very friendly, most spoke excellent English. They are very very talented, and put on unreal shows. The best dancers in the world, in my opinion, come from Cuba. A special send out to my amigos Chuco and Loycet.I spent some time chatting with the public relations manager, Juan Carlos Cedeno, about my upcoming trip in May. I want to make special arrangements, and he gave me his e-mail address so I can get future assistance. Please locate him when you are there if you have any questions, he will go to the extreme to assist you.I absolutely love everything about this resort, and will return many times.Rick Morrow
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Christmas and New Year's Gala Dinners
- All drinks (International brands, Domestic beer, House Wine, 10am-12:45am)
- Sailing, Catamarans
- Pedal Boats
- Introductory scuba diving lesson
- Use of bicycles
- Exercise classes
- Spanish lessons
- Dance lessons
- Evening entertainment
- Manager's cocktail party
- 225 rooms in three 2-storey buildings
- 1 buffet restaurant
- 1 a la carte restaurant (International) (reservations and dress code in effect)
- 4 bars including Lobby bar, Beach bar, Piano bar, Pool bar
- 2 tennis courts (not lit) on-site
- Shopping on-site (Souvenir gift shop, Tobacco shop)
- Fitness facilities
- Exercise classes
- Scuba diving nearby (fee)
- 1 double bed or 2 3/4 beds
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom
- Max occ. 3 persons
For the Kids - Kids 4 to 14 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Kids' pool
Resort Location Map
Club Amigo MayanaboSanta Lucia,Cuba
- Hotel Contacts
- Extra Info
Avenida Turistica, Playa Santa Lucia 74250 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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