Brisas Sierra Mar
- What's Included
- All Inclusive Features
OverviewSet in the foothills of the dramatic Sierra Maestra mountains and overlooking a glorious 4 km blaze of golden brown beach, the Brisas Sierra Mar has a wide range of activities and entertainment for all ages.
Location: Hillside, overlooking Sevilla beach, approximately 60 minutes from Santiago de Cuba airport.
We (couple) stayed at the Sierra Mar Mar.1-8, 2017. We have been to Cuba numerous times but this was our first visit to the Santiago De Cuba region.The resort is smaller than others that we have stayed at, which has its benefits. You get to know the staff (and they get to know you) and it doesn't take long to understand the layout of the resort. There are a lot of different levels as the resort is built into a hill. The pool, lobby, buffet, etc. are on the 5th floor, while the beach is accessed from the first floor. One of two elevators were working during our entire stay, but we never had to wait long for the elevator.The views are the best we've seen in Cuba. The resort is surrounded by ocean and mountains. It's breathtaking.We did not use the pool, as we prefer the beach. This beach doesn't compare to others in Cuba. It's a little rocky going into the water and there is a lot of grass bottom under the water. The sand gets VERY hot in the afternoon, so bring water shoes or other footwear.We enjoyed the snorkeling. You have to swim out a fair ways to get to the reef, but we saw beautiful sea life including lion fish and an eel.We never had a problem finding nice beach chairs no matter what time of day.The food at the resort was fine. If you're not a picky eater you'll be happy. We ate at the buffet and at both al a cartes. All served good food. The ecological restaurant cost five pesos pp but is definitely worth it.Our room was on the second floor and it was perfect. It was clean, quiet, and about half way between the lobby area and the beach area. We recommend the second or third floor. Do not go above the fourth floor or you will have longer walks.We upgraded to the ViP through Sunwing. In hindsight we don't think it was worth the moneyOnce again we saw some fabulous talent at the resort. Some of the musicians in the lobby bar (between 6:30 PM and 9:00 PM) were incredibly talented and a joy to listen to.All staff at the resort were friendly and helpful. Excellent customer service.A NOTE OF CAUTION!! - no credit cards are accepted at the resort including by Nexus for any tours. This is the first time that we've run into this. We usually pay for organized excursions by credit card but they weren't accepted here. We were told that the credit card machines wouldn't work because of the mountain. So bring cash for whatever you plan to do.There was no mention of the drinking water in the orientation. We have always been told to not drink the water in the room, however we heard that the drinking water is fine at this resort. Use your own discretion.One of the real highlights of this area is the ability to walk into small villages or down the beach and visit with local families. They are an absolute joy and wonderful people. They greet you warmly and with a smile. They don't expect anything in return. Having said that, we brought down toiletries, clothes, footwear, etc. and distributed it as we could. They especially appreciate clothing and footwear for children.We read reviews about the Oceana Restaurant located just outside of the entrance to the resort. We tried it, and ended up going back for a second dinner. The food and service was superbRather than take an organized tour into Santiago de Cuba, we hired a taxi and driver for the day. It cost 70 pesos in total, whereas the tour cost 70 pesos pp. The driver stayed with us the whole day, showed us all of the sights we wanted to see and more, and let us set our own pace. It was well worth it. As a bonus, the driver took us to a wonderful little restaurant for lunch.We also took a taxi into Chevirico. We spent two hours on our own exploring the town on foot, and then the driver met us at a predetermined location for the drive back. We had a great lunch at a restaurant called "Restaurant De Sol" which is located at the far left end of the public beach.We're glad we chose this resort.
Flew here from Toronto with a group of 10 people. We took a bus from the Santiago airport to the hotel which took over an hour and had breathtaking views of the Caribbean Sea, local towns and the mountains! Upon arrival we were checked in right away and had staff members help us with our baggage to our rooms. The view from our room was absolutely stunning as we had the warm Caribbean Sea to our left, and beautiful mountains to our right. Not to mention the sunsets every night over the sea and mountains were jaw-dropping! This resort had very friendly and helpful staff. A waiter in the main buffet recommended we eat local at his brothers seafood restaurant just outside the hotel - he arranged us a lift to and from and we enjoyed some very yummy fresh lobster and fried bananas! The excursions the hotel offers are brilliant and cheap. We took a day trip to Santiago which was fantastic. We also took a Mope-head tour and visited a school, a farm (which the farmers wife had prepared for us fresh coffee and traditional Caribbean food! So yummy!!), also visited a bat cave and a red sand beach. This was my favourite part of the trip! If you aren't looking to leave the resort there is also lots to do on the resort. Daily volleyball games, archery, boat tours, scuba diving, catamaran, paddle boats.. the list goes on! I highly recommend snorkelling around a great stretch of corral reefs about 200m off the beach. You can swim to it or take a paddle boat! You see all sorts of wildlife in the reef. Just be cautious to not go out alone into the reef.. always stay with your group! The sand on the private beach is black sand which the locals call it a natural phenomenon from the mountains! The resorts private beach is very weedy but if you walk down the shore line off the resort you will discover soft sand and no weeds. Also can catch some huge waves down the beach!! Almost everything about this trip was perfect.. although I must mention that the buffet food at the resort could have been better.. food was often lukewarm and there wasn't much selection. I didn't mind eating pasta almost every day but I'm sure some people would! There are a couple a la carte restaurants which were alright, and there is a beach bar restaurant which serves pizza, potatoes, pork burgers, hotdogs and fish. We also had some bad wind storms the last few days at the resort that turned the power off sometimes and the water off for a day - no ones fault though and we weren't bothered by this. Overall great experience at this hotel and I would most definitely return!!!
First time at this hotel, and I would go back. Fast check in on the bus to the resort, and to our rooms right away. This is a standard three star Cuban resort, the rooms were clean, always fresh towels in the bathroom, and our fridge was sufficiently stocked. The pool area was nice, we always found chairs no matter what time we arrived. The beach was nice as well, although there was a better swimming spot just past the break wall. The food was good, always something to eat, and something different everyday. The alacartes were good as well, especially liked the Cuban. The only thing that I didn't care for was the smell of diesel coming from the cars in the front lobby, so I just avoided. All in all a good vacation.
Just returned, stayed two weeks Feb 2 - 16th, 2017, note that this is a CURRENT REVIEW. As background, we are not new to this resort (since 2009) and have been visiting on a yearly basis, multiple times. Travel via Cubana, no problems with immigration entering but the airport was busy as they dealt with two planes landing at same time. Try to change money at the airport, they may not have much at the resort or not a lot of change available. Food can be a bit challenging, not many fresh fruits to be found ( there was pineapple or papaya most days, watermelon just a couple of days), we saw bananas only one day. Some mornings only canned fruit was to be found, some days the food was better than others. The return of ice cream was a welcome sight for some as it was not seen since just after New Years. Again this visit there was no Tonic, Aqua con gas or Sprite to be found during our stay but ask the bartenders and they will try to make something special for you to drink. Osmar at the Beach bar makes a great special with juice. Our maid ( 2nd floor) took care of our floor, rooms are clean and towels replaced if required, we had hot water for showers. One elevator was in operation only when we left. Grounds were undergoing a bit of work and this wont affect your stay. The dive boat was operational with trips most days, the catamaran only went out three of the fourteen days. Make sure you ask for sticks for the sliding doors, there was an intruder in the room beside us one night however the guest left the sliding doors open while he slept which may not be too wise to do. The Beach sand is a bit different due to the hurricane, it can be hot so you will want to wear shoes. The newly painted pool is starting to peel and the Hot tub was operational, did not use either so can't comment about temperature. Weather was hot and sunny, had a few windy days but not too bad, the ocean was very warm. We found that the Hotel was not that busy during our stay.
I must set the record straight. I have been going to Sierra Mar since 1996 and have booked again for March. We are going with 2 other couples . One couple repeaters and the other first time guests. First of all it is the safest resort that I have ever been to. I go off the resort all the time and have never experienced a problem. The staff is the friendliest that I have ever meant. They go over and above to help you whenever needed. I can,t even begin to count how many times I have been there but I can assure you nobody has ever stolen a thing from me. I have left my beach bag by the pool on a lounger went to lunch and nobody has touched it.My room is cleaned on a daily basis and any requests I have made by the maid are fulfilled. The staff at the front desk are amazing. Cheers to Sandra and Mercedes for the wonderful job that they have been doing for years. Hats off to Angel and Ramon. Yordanis rates up there as one of the best bar tenders I have ever met. Ubi,Adonis and Chino as well. The best thing ever done was the hiring of Wilcer as Resort manager. His personality and knowing what the guests need is what is needed for running a resort. His attention to detail is top notch. In just a short time he has implemented changes and has done improvements. Job well done. The staff is there to please the guests as they have spent there well earned money to vacation. I commend the staff for doing their job. They work very hard. In the a la carte restaurants you could not ask for better service. We enjoy our lunch down at the beach restaurant with exceptional service from Vladamir and Anna. Leo is an amazing cook. Lily does a wonderful job with the entertainment staff. I have met many people from all over the world who continue to vacation at this resort because they love the people and the Exceptional Service. My sisters, brother in law and friends have gone there 5 and 6 times .There is no way we would throw our money away and continue to go there if it was not worth it. The views alone are spectacular. The locals invite you into their homes and are so hospitable.Not everyone is going to like every resort. I have been to 5 star resorts and never have I had the service or the friendliest staff then at Sierra Mar. That is worth its weight in gold. Things happen at all resorts but you alone are in control of how much fun you have. If you get a chance check out Oceana, the restaurant just outside the resort. You will not be disappointed. Sierra Mar is a diamond in the rough that needs a little polishing but don,t we all. Takes time and money.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All drinks (domestic beer & cocktails, house wine with meals)
- Daily activities
- Nightly entertainment
- Non-motorized water sports
- Introductory Scuba Lesson in pool (One per stay)
- Nature tour
- 200 rooms in four, 3 & 4 storey buildings
- 1 Buffet & 2 a la carte restaurants (reservations required, dress code in effect, extra charge for shrimp and lobster)
- 3 Bars including piano bar
- Snack bar
- Disco (fee)
- 1 Pool (with children's area)
- 2 Tennis courts (lit)
- Fitness facilities
- Massages (fee)
- Shops (fee)
- Beauty salon (fee)
- 1 Queen or 2 Twin beds
- Satellite TV
- Safety deposit box
- Bathroom with shower only
- Balcony or terrace
- Max occupants 4, up to 3 adults
For the Kids - Kids club for ages 5-12.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Brisas Sierra MarSantiago De Cuba,Cuba
- Hotel Contacts
- Extra Info
Chivirico Road Km 60, Guama 92800 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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