Club Amigo Carisol Los Corales

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Our Opinion
Please note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.

Overview
This resort is comprised of two hotels, Carisol and Los Corales which are perched on the edge of Cazonel, one of the most beautiful beaches in the region.

Location: Beachfront, 60 minutes from the airport.
tripadvisor Traveler Reviews
  • zivag : Montreal
Fresh air, crystal clear sea, plenty of places to go, fantastic scenery, good service, tolerable food and lodging.

Reviews come from different people with different points of view. Therefore - disclamer: We are a family that loves camping, so we are used to very little comfort and we go to Cuba for sea, sun and unattended activities. And in Club Amigo Carisol we've got all we came for.Now details. Flight was not very pleasant. Mainly because of landing in Camaguey. You see, it's four hours to Camaguey, then about 40 minutes waiting and another 40 minutes to Santiago. We took off at noon and we checked in quarter before nine. There was an hour and a half bus ride too. That's with Cubana Air. The place is actually two hotels - Club Amigo Los Corales and Club Amigo Carisol. They share beach and... everything. I don't know why would they even have this division. With your Carisol braselet you can go and eat in Corales. Since I've mentionned eating - food is your normal Cuban food. You'll get your calories. Chicken, porc, pasta, cabbage, potatoes, eggs, sausage, cheese. Last time I've been to Cuba 10 years ago and in those 10 years Cubans reached a new high level in thin-slicing their cheese and sausages. They are now paper-thin. Also weird development with butter - they bring out a plate with specs of butter on it and you need like 10 of those to butter your toast. Still - sausages, cheese and butter are there - no matter how thinly disperced. Before I close the topic of food - a la carte restaraunts are ... how do I put this... not as good as your normal regular restaraunt. First - you have to book for it every time, second - we booked an Italian a la carte, and OMG... I can only imaging what an Italian person would say about it. In brief - don't go there. Room was clean, with very high ceiling and broken closet door. And working but noisy AC unit. Two double beds with rigid matresses. In the bathroom there was a couple of tiles ready to pop out of the wall. The whole week of our stay, there was renovation going on in our building, so they would turn off water a couple of times. Entertainment - they call it "Nightly show" was simple. Basic. Girls moving to a music, guys doing stand-up of a daycare variety, dragon-man spitting fire... Country fair type deal.This sounds kinda depressing. However. For four of us - me, my wife and two our grown-up sons we paid total of $2800 - all included. Thursday to Thursday. Listen, if you want delicious food, impeccable room and Celine Dion for nightly entertainment, you are looking at a completely different price. Now let me cheer you up a bit. Hotel grounds are very well kept. Grass mowed, vegetation - flourishing, no trash lying around. Pools are clean and feel fresh. Long beach with an abundance of shade and sunbeds - clean and solid ones. Beach goes into the sea that is shallow, except for ceveral places. And in 100 meters there is a reef and you can't go beyond that - there is sharp sticking coral everywhere, so be carefull if ever you decide to approach it. Snorkeling is not so bad even in that secluded area. To the East from that beach - in around 500 meters, there is a public beach, where we went all the time - we like to swim in deep water. There are some locals, and some of them will come to you and ask for things, please, be nice. If you want to give something to them - they'll be very gratefull. If not - tell them that you are not interested in whatever they are offering and you don't have anything to share, and they will leave you alone. Me and my wife would go there, put our backpacs holding our phones, cameras and wallets on the beach and go swimming 200 meters from the shore and nobody ever tried to steal from us. You can reserve a small trip on a catamaran - that is free. So are kayaks - it's fun! Excellent workout for upper body. And the best way to explore the lagoon. There is snorkeling trip - 25 CUCs per person, they take you to another lagoon about 10 km. to the East, just past Baconao Lagoon. We took that one - loved it. Trip on a horse-driven cart to Baconao lagoon is also free and fun. You get to see crocodiles, take a boat ride around the lagoon... good way to kill 3-4 hours. They offer trips to dolphins, coffee plantation, things like that - we chose not to go. 40-60 CUCs per person, for us - wasn't worth it. Trip to Santiago is 35 CUCs - including Castle Moro - if you never went - go! Great place!The place has scooters for rent - don't even know how much they charge. And bikes, but single speed ones only. I was so sorry I didn't bring my bike with me - it would cost me some, for oversized buggage, but it would be fun - there are places to ride, especially on an mtb. They sell horseback trips to waterfall - FYI, that waterfall is total of 1.5 meters high with volumes around 20 liters per minute. We went there by foot, found a guy in a village who brought us there. Paid him 10 CUCs. It's 15 km. round trip. As usual, service was good. Everybody is nice, eager to help, neat and clean. There was a lot of Cubans among guests - same with them. Nice, polite, normal, I don't even know why do I have to mention this. Again, people outside the hotel will probably approach you if you cross the perimeter. Don't be alarmed - they mean no harm. "We don't eat tourists!" one girl told me. Even though, by the looks of her, I suspected - she did. Not the whole thing maybe. I was also offered a package deal on that public beach, while sitting and taking off my fins - that guy offered me a girl - she was right next to him, lobster dinner and marijuana joint. The latter was a new. Marijuana is strictly prohibited in Cuba and they are serious about it, please, beware! Luckily, my wife got out of the water at that moment and saved me some time of telling that pimp off. Resume: Fresh, clean sea air, crystal clear sea, plenty of places to go, fantastic scenery, good service, tolerable food and lodging - we were happy. Thank you, Cuba, thank you Carisol. If you have any hand-me-downs - bring them, people will appreciate it. And if you are a beer drinker - bring your own mug, better a thermal one - they pour beer in 200 ml. plastic glasses - very annoying. And please tip. And all the best to you!

  • :
New Year’s Celebration 2018

The check in was terrible!!!!! I a Canadian citizen travelled there with my Cuban family. I never experienced such discrimination.Our check in was supposed to be at 4pm we got a room at 9:30 pm. We sat in the lobby until 8pm when finally the manager asked us all to come and eat.They never offered an explanation or offered any compensation in return.It was not only us but many other Cuban family’s staying at the hotel which had to also deal with this discrimination A bus full of Canadian tourists arrived around 4:30 pm and they were given prompt service as soon as the arrivedI spoke to the director a few days later but she also did nothing about the situation we experienced.Said she would but of course she didn’t.I was later told I should have requested an interview with her.I wasn’t aware I needed to set up an interview with her in order to be heard.Thought speaking with her was enough but obviously things don’t work this way in Cuba.We got a room that the ceiling was leaking in the washroom. We advised the staff of this but nothing was done to fix it or to move us to another room. Our air conditioner didn’t work very well and many mosquitoes in the room. I asked them to fumigate the room but again they never came.In our 2nd room the toilet was leaking leaking they just put a towel around the bowl. Also the lights in both washrooms didn’t light up asked them to come and put bulbs in. They never showed up.They had obviously overbooked this hotel and had given the Cubans all the rooms that were still under repair.Despite all this,the chamber maids worked hard and kept our rooms very clean.The food was pretty good except for the breakfast French toast and pancakes which were hard and dried up. Not a great selection of fruits.The animación team was not the greatest they need to improve upon a lot. From the poolside staff to the nighttime entertainment When I was there they were hiring new animación to start working in January.I think this will be improved upon and will be much better in January. After this we had a great time.The rancho bar had delicious food at lunchtime which we had everyday.Fantastic coffee in the morning on our way to the breakfast buffet.Great staff working there!!And the nighttime music was great for dancing. Great nighttime entertainment.The breakfast and dinner buffets were pretty good.Great staff.They just need to improve somethings with the buffet.The bartenders at the main lobby and the nighttime entertainment were great they worked very hard and were very understaffed.The beach staff were great.The young guy with the crocodile was great with the kids. He also takes care of all the animals at the hotel lobby.The catamaran ride was beautiful our guide was excellent.The bartenders at the coconut hut were excellent mixing our drinks.The guys that got out lounge chairs everyday were fantastic.Such hard working getting our lounge chairs ready in the early morning to putting them away later in the afternoon.

  • casp171 : ontario
Made the most of it!

Ok so the bar tenders at the pool bar where fantastic!. Our room attendant yoania was fantastic! And the woman doing the morning stretching was fantastic!. The rest of them , not so much for example, face timing with their kids while people are waiting for drinks or squabbling with their coworkers . We walked to the lagoon and looked at some crocs and the next day we walked to the aquarium to swim with dolphins. (Don't pay for these excursion) Very! Limited buffet with alot of cabbage! I've been to 11 resorts in cuba and I rank the food here at the bottom. Resort was clean with nice gardens . Good beach. Would I go back? Highly unlikely.

  • Uliana S : Toronto, Canada
EXCELLENT VACATION

On Nov.12-23 my wife and I came to this resort for our vacation. We have visited this resort more than once and are extremely satisfied with the services provided. We would like to give a huge Thank You to the staff: Juan Torres, Reynaldo and Alejandro Sarmiento, Yohanne Leal and Marianela for all of your hard work and dedication! This is a wonderful resort to come and relax at, and staff are polite and professional. Thank you again for am amazing experience! Igor and Uliana Sagalov.

  • Dobrosky : Toronto, Canada
Daiquiri Frappes & Mountains in the distance...

We spent New Years at Los Corales. The dinner & live music was outstanding. We treasure the apple that we got. C4 bungalow was the best. Had a great time on the bicycles provided. Excellent staff at Los Corales.Horseback riding in the mountains where the cacti are blooming was outstanding. The Case de la Trova in Santiago is super cool.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • 3 Meals daily plus snacks 
  • All drinks (domestic beer & cocktails)
  • Daily activities 
  • Nightly entertainment 
  • Windsurfing 
  • Sailing 
  • Snorkeling 
  • Basketball 
  • Volleyball 
  • Catamarans
  • 310 rooms
  • 2 Buffet restaurants 
  • Snack bar 
  • 6 Bars 
  • Disco (fee)
  • 4 Pools (includes children's area) 
  • Tennis courts (fee) 
  • Dive center (fee) 
  • Massage (fee) 
  • Bicycles (fee)
Hotel room with:
  • 2 Twin beds
  • Air-conditioning
  • Internet access (fee) 
  • Satellite TV 
  • Safety deposit box (fee) 
  • Bathroom with shower only 
  • Max occupants 3 persons
Kids Stay Free - One child aged 2 - 12 stays free when sharing with 2 adults. A separate child's room is available for children up to 14 yrs of age when travelling with 2 adults, max of 2 children allowed in this room.
Stay at one, Play at two - Enjoy the facilities of both the Carisol and Los Corales.

Honeymoon Bonus - Upgrade to Sea view room, a bottle of sparkling wine, flowers and an invitation to an a la carte restaurant. Based on availability and subject to change. Request at time of booking.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Club Amigo Carisol Los Corales
    Santiago De Cuba,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Club Amigo Carisol Los Corales
Carretera de Baconao Km 31, Santiago de Cuba Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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