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The people at the hotel are really nice and the hotel is a 31/2 star, but don't let that stop you from checking it out. I have a friend that goes every Jan until end of March and just loves it!Very quiet! Peaceful, lots of fun. There is a Disco bar that's open late and the food isn't bad. It only costs 1 paso for a public bus ride into Santiago de Cuba. Also, the Catamaran ride to the city, was just amazing. The people are really friendly! I like spending little where I sleep and spend time traveling around. To see how the people live. The old car were just great! It cost me $ 30 paso's for a ride back from the city. I took a studebaker truck. It was so, cool!Even, the soldiers at the check stop, stopped us to see what kind it was. I guess they never seen this one driven back to the hotel.
flying visit......all + and A + to staff, rooms , food and detailsa joy and a sign of excellenceie.. I'd stay again and againfor the average Joe it is perfect, some fellow travellers expected the Ritz and had the attitude and demands for moreit is an adequate place, and serves all a traveller's needs, wants and desiressafe, clean, effective and pleasant ...
Another great trip to Costa Morena! Landed about 5:30 at night - quickly through customs and time to get money changed and beer bought for the trip before we loaded a small bus to the resort. Dark by the time we arrived, but check in went smoothly, rum punch to greet us and then escorted to my room. Ground floor in the 500 block! close to everything - staggering distance from the Lobby bar...lol. As always the staff was great, beer cold, sheets clean and the ocean beautiful - meets all my requirements for a great 2 week stay. Good to see old Bucanero staff, and new CM staff - Osmel, Alejandro, Jose, Onevis, Eloy, Tito, Omara, Oliver and of course dear Esther in the dining room. The beach bar was not open, but a quick trip to the lobby bar. Only complaint is that they don't have beer there until 6 at night. Met some interesting tourists, and woulld not hesitate to return.
What can I say... The staff at this resort goes above and beyond to make your stay spectacular. Everyone from the front desk to the bartenders to the cooks and especially the management, etc... always make my trip very enjoyable! Everyone has a common goal to make sure that you have an amazing and memorable stay. No doubt, if you're looking for a five star, this is not your bag. I am always looking for a comfortable place with outstanding views, great people and good food. Here you get it all at a great price. I will keep coming back here as long as they will have me. I should also mention that over time on my stays at Costa Morena, I've met many Canadians that are repeaters also and we have become good friends here. We keep in touch and often try to plan our trips in order to meet there.. This is a place where everyone knows your name!
right off the bat... with the negativity I have heard, I was kinda nervous before we left.. For a 2* this place is pretty good... that is an understatement.. it is a hidden gem, its fantastic... pending you are ok with a few things... and understand it is not a 5*Check in was quick, we were greeted with drinks of Rum punch. I have been to some higher star places and not received that.... its a small gesture, but really helps you feel welcomed : ) The room... we were on the 2nd floor iof block 5, it was clean, pretty big. We had a room with two beds (pushed together for the week), they were not too bad, not as bad as other places we have been, I brought my own pillow, but mu husband says that his pillow was ok. Again not as bad as other places we have been . We had good sleeps and didnt have complaints by the end of the week of pain/discomfort from the bed.. The room also had high ceilings, lots of space for placing luggage. I think the room had about 6 tables, including the one on the balcony * this is huge for me, it drives me crazy not having space to place my luggage so it is not on the bed/floor, and still have a table to put random stuff on.. ie sunscreen, drinks etc. The room had a phone, I couldn't tell you if it worked or not, no black out curtains, The toilet flushed well, and but would run if you didnt force the handle back up. These negatives didn't bug us as all, but Im sharing cause to some ppl this is a big deal.. but we were happy . we also didnt have warm/hot water for the week... it kinda sucked, but its not the end of the world, and with how hot out it was, and after a few drinks... we didnt really cares that much... again... it sucked... but we didnt die... The air worked, the shower was not broken the door to the balcony was a tad difficult to open. The natural pool.. I love that it doesn't have a typical "beach" it was nice being beside the ocean for a week and not being covered in sand. If you want a sandy beach, this might not be the place for you. The snorkeling, its pretty good here, and its easy to just get in and go. LOTS of sea urchins tho, lots, and while walking on some rocks on the other side of the natural pool, I had some spines go threw my water shoes, and into my foot, came out easy tho. The week we were there, the ocean was very wavy and we didnt get to enjoy the ocean as much as we wanted to. The tide was pretty high. but it didnt stop us from enjoying the view, and walking along the shore and enjoying water on our feet. During the week the "beach bar" was not open, its low season, and the resort had less staff, but the pool bar was not too far and was a nice ocean view walk away anyways. The pool bar... I LOVED the pool bar... at first I was pretty upset they didnt have what is needed to make a pinacoloda, but what they DID have was a little garden on the patio that had mint growing in it.. so even when they were low on drink items, they still could make a mojito.. this alone made me so happy! it was so clever and to me a big deal, because they would not run out of this delicious drink!The pool, small, simple, no swim up bar... but I liked it.. again..,.. the Ocean View right there .. so that was pretty awesome.The Lobby Bar.Our first impression of the lobby bar was not good... was so excited to have a delicious coffee... our first coffee was horrible... I think the gentlemen behind the bar was new... We attempted to have a coffee at another time, and it was what we were expecting the first time... so crisis averted... the rest of the week the coffee was delicious. The restaurant..Always had bread, butter, vinegar/salad dressing.it was good... it didnt have a huge selection, but it did have fresh food daily. We would enjoy eggs at the grill for breakfast Dinner/lunch what ever meat was the option at the grill, and rice/beans, soup and salad. It was always good, and with the less options, they didnt have the mystery meats that I would often see while in cuba.two days the restaurant didnt have the grill cook there... so those days were not as good... but we were still happy... one of the days we went across the street (off the resort) and enjoyed a lobster dinner, highly recommend going over there, they are super nice, and the food is soo good !Speaking of across the street, the whole resort runs along the road, isnt a big deal, but it is kinda weird going into your room and seeing ppl across the street watching you, and sometimes they would yell at us... lol one day at about 3pm or 5pm, the ppl across the street decided to have a dance party. It was all well and good, and Im sure if we wanted to join in, we would have been welcomed... but... we requested an area of the resort that would be more quiet, so it was a tad annoying, we could hear the music loud and clear in our room while getting ready for dinner... the music continued until about 9 or 10 pm. lolNo point complaining while we were there, ppl were having fun.. lol all in all we had a great trip, and the staff there were wonderful, they provided great service and seemed like happy ppl. if the price is right again, we will return !
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- Domestic beer & cocktails (10am-11pm)
- Daily activities
- Nightly entertainment
- Non-motorized water sports
- 115 rooms
- 1 Buffet restaurant
- 1 Snack bar
- 3 Bars (including lobby bar, fee)
- 2 Pools
- Beauty salon (fee)
- Games room
- Tennis court (fee)
- Scuba (fee)
- Bicycles (fee)
- Massage (fee)
- Medical service (fee)
- Rental car (fee)
- Shops (fee)
- Non-motorized water sports
- 1 Double or 2 Twin beds
- Bathroom with shower only
- Satellite TV
- Safety deposit box (fee)
- Balcony or terrace
- Max occupancy 3 (no more than 2 adults)
Resort Location Map
Costa MorenaSantiago De Cuba,Cuba
- Hotel Contacts
- Extra Info
Carretera de Baconao, km. 32, Sigua Baconao Park, Santiago de Cuba Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.