- What's Included
Our OpinionPlease note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.
I liked the atmosphere of the hotel especially the rooms and the view. I especially liked the bar staff who were friendly and enthusiastic. While it was on the edge of the city, it only took a short cab ride to get into town.
This hotel on the outskirts of the city was great. Nice large rooms with air con. It is set in lovely gardens. It was on a hill with a view over the town from out the front. The food was a little limited in its selection but OK. The pool was very big but the water was not filtered and so had lots of hair, etc floating in it.
I would like to congratulate the hotel workers primarily on Gisel and the blonde at the front desk who told me her name but I forgot, to Mikel and Jorgito of the cafeteria, Fernando the gardener, Adalberto and Rubén of the pool. For their work and to make us feel at home. If they should improve the buffet and lengthen the hours of the pool and the cafeteria. Greetings from Leonel and Sandra.
In a lot of way it does not come up to European standards, but for Cuba it was actually very good. The room was very comfortable but the food was poor in many ways. The advertised buffet was not always available and food was rarely hot or fresh. If you went to the pool in the morning it was nice and clean but by the afternoon it was not so pleasant, they should of cleaned it more often. But the price was low so some might say that we got what we paid for. Generally they need to work on their hospitality skills but that apply to most places in Cuba.
First I would like to state, after moving to a place in the city I wish we had stayed here the 7 days even tried to go back but they were fully booked! Santiago city is very horribly hot but this hotel was perfect with a lovely breeze. Lovely little pool and not too busy. Large spacious clean rooms. Lovely food with enough options. Live music in the reception/bar. Entertainment varied at night. Lots of staff everywhere I felt so safe with lots of security men around. Also the pool bar is sooooo cheap for the size of meal you get at lunch! I loved it here. Thanks to all the lovely staff for a wonderful stay.!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 72 rooms
- Swimming pool
- Buffet restaurant
- a la carte restaurant
- Lobby, snack and pool bars
- Currency exchange
- Car rental
- Satellite TV
Resort Location Map
Hotel VersallesSantiago De Cuba,Cuba
- Hotel Contacts
- Extra Info
Alturas de Versalles km 1/2 Reparto Versalles, Santiago de Cuba 90700 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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