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Note: Our office and phone lines will be closed for the Victoria Day holiday on Monday, May 22. Online booking for vacation packages is available anytime.

Melia Santiago de Cuba

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An excellent city resort reflecting the outstanding attention to detail that Melia is famous for. By day, lounge by the pool or explore the historic city and surrounding areas. At night there is plenty to do, from dining to disco. This is a perfect spot to enjoy warm Cuban hospitality!
Location: Downtown Santiago, 15 min from airport.

tripadvisor Traveler Reviews
  • alunwyn : Llanelli, United Kingdom
Comfortable, Modern Hotel

This modern hotel was a welcome break from the casa particulars that we had stayed at for most of our time in Cuba. It's facilities match anything that you could find in a good hotel anywhere in the world. Our room was quite spacious with beds big enough to play football on, the bathroom unfortunately was rather dated, especially the sliding shower door over the bath. We ate at the Italian Restaurant at the hotel on both nights, the food was good and the wine reasonably priced.The pool area was a lovely place to relax with a drink, especially at happy hour watching the synchronised drawing show in the pool. The breakfast was probably the best that we had in Cuba.Make use of the currency exchange in the grounds, the only time we changed money in Cuba without having to queue.The hotel is located outside the touristic centre of Santiago, but a 5CUC taxi fare will get you there in no time.

  • 583sheilaa : Maldon, United Kingdom
Currently the best hotel on the island

From the start of the check in procedure at the hotel everything was perfect. Check in was really quick and easy and the staff friendly. The pool area was clean and well maintained and the restaurant had a wide variety of choice. Would have no hesitation in recommending this hotel. During my 2 week trip I stayed 6 hotels and this was definitely the best.

  • Chagoule : Saint-Paul de Vence
Good modern hotel with all facilities

The hotel is located a bit far from the center of town which was not a problem for us having a car. Looking at the number of taxis available outside it must not be difficult to go to the city. Free parking is available. It is modern with all the facilities that travelers may expect. Our room was very clean and super spacious: large windows with a beautiful view of the city, comfortable bed, coffee/tea tray, bottled water, flat TV, safe, WiFi working reasonably well at a cost of 5 CUC/hour. Large bathroom with jacuzzi tub and all the associated amenities and toiletries.Pleasant bar at the swimming pool, snacks and happy hours in the evening after a day of sightseeing. We had an excellent diner at the restaurant La Isabelica and enjoyed drinks at night on the terrace of the 15th floor bar overlooking the city. Buffet breakfast was good and comprehensive.Power cuts were rare and never exceeded a couple of minutes. Just good to know that they occur.Overall service was very good, friendly and warm at reception desk, bars and restaurants.Though missing a touch of cuban atmosphere that you will find easily in town this is a very good hotel to visit Santiago area.

  • mpswns : Scottsdale, Arizona
Large hotel with many amenities

This is a very large hotel containing visitors from around the globe. Every evening I counted at least 8 tour buses parked outside. The buffet was amazing and the staff warm, friendly and helpful. The rooms were nicely decorated but getting a bit old. The a/c was digital but the numbers were mostly burned out so it was difficult to see what temp you were setting it at. The bathtub shower was tall and difficult to get in and out of. If you tried to take a bath, the plug wouldn't hold water in the tub. When taking a shower, the water temp would fluctuate between scalding hot and cold. The bar on the 15th floor was nice and had a good view of the city but was a bit warm and the waitstaff was slow and didn't seem to care about the clients. Two of the three nights we were there had electrical outages for several minutes. The lobby flooded when it rained two late afternoons.

  • k8dee : San Antonio, Texas
Great Hotel with Wonderful Amenities

We just came back from staying at the Melia, Santiago. Pros: Nice rooms with excellent bathrooms. The hotel staff are professional and go above and beyond. The Amenities such as the pool, rooftop bar (with an awesome Happy Hour including Salsa lessons), and the breakfast buffet are top notch. The Melia is also in a great part of the city with multiple sites in walking distance. I also enjoyed not being in the central part of town because I could walk a half a block and blend right in with the locals. Not so great things: It is not located in the central part of the city. This was a plus for me but you may want to consider it when booking. Electricity issues. The power would go out sometimes. But this simply was something that could not be helped when you think about the grid and where they are located. Just chalk it up to experiencing life in the Caribbean. The power would go out for less than two minutes and then everything would come on immediately again--the hotel was at capacity and it really seemed like things were just overloaded. Another plus or minus (according to your wishes) is that this is a very Westernized hotel--something akin to a Crowne Plaza hotel--it is filled with international tourists, mostly Europeans. Ultimately, the Melia is a great hotel. There are multiple open seating areas throughout the lobby and outside spaces to simply hang out and people watch. I really enjoyed my stay here.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 302 rooms in one 15 storey building
  • 1 Buffet & 3 la carte restaurants (reservations required, dress code in effect) 
  • 5 Bars 
  • 2 Coffee shops 
  • Piano bar 
  • Nightly entertainment
  • 24 hour room service (fee) 
  • Disco
  • 3 Pools (separate children's area) 
  • Tennis courts 
  • Fitness facilities 
  • Shops (fee) 
  • Internet access (fee)
  • Business centre 
  • Beauty salon (fee) 
  • Sauna 
  • Games room 
  • Volleyball court 
  • Basketball court
City View Hotel room with:
  • 1 King or 2 Twin beds
  • Air-conditioning
  • Satellite TV 
  • Safety deposit box (fee) 
  • Mini-bar (fee) 
  • Hair dryer 
  • Balcony or terrace
  • Max occupants 3, up to 2 adults
Kids Stay Free - Children 2-12 are free when sharing with 2 adults.
Bonus - Complimentary breakfast daily.

Seniors Bonus - Seniors discount of 10% off of contract rate for those 55+. Restrictions apply. Does not apply to single or triple occupancy. ID required at time of check in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Melia Santiago de Cuba
    Santiago De Cuba,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Melia Santiago de Cuba
Calle M y Avenida de las Americas Reparto Sueno, Santiago de Cuba Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.