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Melia Santiago de Cuba

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Overview
An excellent city resort reflecting the outstanding attention to detail that Melia is famous for. By day, lounge by the pool or explore the historic city and surrounding areas. At night there is plenty to do, from dining to disco. This is a perfect spot to enjoy warm Cuban hospitality!
 
Location: Downtown Santiago, 15 min from airport.

tripadvisor Traveler Reviews
  • TinoF2 :
Very Good Hotel

Hotel in center of town, great hotel has 2 swimming pools. Has happy hour and a bar/dance club at the top. Free Salsa lessons everyday by some very good instructors.Good food, excellent staff, Gym is reasonable.

  • PaulaSR : Porto, Portugal
Pleasant stay

A very pleasant 2-night stay.In the vicinity of Santiago de Cuba, this is a perfect hotel to stay in business or for a short period.Nice lobby, nice rooms. A good breakfast and buffet- dinner.I liked very much the swimming-pool area.

  • lulu10007 : Bamberg, Germany
modern Hotel, great pool area

For Cuba this hotel is very modern. The pool area offers 2 pools, that are deep enough for swimming. Every day they have a happy hour for 2 hours, which is something to look out for, because then you will be able to get your drinks for a 'normal' price. The hotels offers a few restaurants, such as a buffet, Italian or a Rooftop Bar. Sometimes there is also a show around 9 in the rooftop bar. During our stay, there was none however. The buffet is very nice and offers a variety of different foods. The room maids are very friendly and helpful. One disadvantage to this hotel is the price and the distance toward the city centre. They have a regulation regarding the internet, that you cannot use the usual internet cards and must buy their exclusive internet card for 4,50 CUC per hour. Which is quite overpriced considering the normal price of 2CUC per hour in other hotels.

  • Emma B :
Not bad but over-priced

I can't believe how many shining reviews this place has. The breakfast buffet was absolutely terrible. I felt scammed paying for it. There was practically nothing vegetarian that wasn't a sugary pastry and most things were disgusting. I am not a fussy eater outside not eating meat and fish, and my husband eats anything, but I ate a morsel at best each morning and he didn't manage much either. We tried the cereal hoping they couldn't go wrong with it but it was genuinely too awful to eat. It tasted like it had been in the container since the hotel opened. Every juice tasted like fruit that was going off and there was no orange juice. Hardly anything was labelled and one morning we ended up putting onion butter on our toast by accident. The scrambled eggs were literally swimming in liquid and the vegetables were dried up and looked like they had been there a long while. None of the fresh fruit had any taste apart from the papaya, which Cubans don't seem to have clicked on that most western tourists don't like. There were 3 bowlfuls of it left each morning for a reason. I complained and the staff were very nice, but I didn't receive any compensation and nothing changed.The room was nice but tired and the lampshades were stained and the pool was a bit unimpressive too. We tried to use the snack bar on the first evening but it mysteriously closed nearly an hour before it was meant to, and the shop was shut by 7.15 even though it was meant to be open till 9. We thought about having the buffet dinner but it was 21 CUC per person and didn't include drinks, which was laughably extortionate. They obviously think are some 5* luxury hotel, but I'm afraid not.Also, be aware that it's far from the centre of town.There is a nice bar on the top floor with great views and a happy hour each day where cocktails are 2 for 1. The Italian restaurant had decent service and food. The air con was good and all staff we encountered were very nice. It would have been ok, even despite breakfast, if it hadn't been so expensive. In terms of value for money it is miles behind the casas we stayed in.

  • 100by40 : Sydney, Australia
Nice base but a bit out of town

The hotel is very well maintained and great facilities, but it has a plain business vibe. The hotel is also slightly out of town, which makes it a little difficult to get to. Both of the hotel restaurants are spectacular. one of the best meals I had in Cuba - but be sure to book in advance for the smaller restaurant.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 302 rooms in one 15 storey building
  • 1 Buffet & 3 la carte restaurants (reservations required, dress code in effect) 
  • 5 Bars 
  • 2 Coffee shops 
  • Piano bar 
  • Nightly entertainment
  • 24 hour room service (fee) 
  • Disco
  • 3 Pools (separate children's area) 
  • Tennis courts 
  • Fitness facilities 
  • Shops (fee) 
  • Internet access (fee)
  • Business centre 
  • Beauty salon (fee) 
  • Sauna 
  • Games room 
  • Volleyball court 
  • Basketball court
City View Hotel room with:
  • 1 King or 2 Twin beds
  • Air-conditioning
  • Satellite TV 
  • Safety deposit box (fee) 
  • Mini-bar (fee) 
  • Hair dryer 
  • Balcony or terrace
  • Max occupants 3, up to 2 adults
Kids Stay Free - Children 2-12 are free when sharing with 2 adults.
Bonus - Complimentary breakfast daily.

Seniors Bonus - Seniors discount of 10% off of contract rate for those 55+. Restrictions apply. Does not apply to single or triple occupancy. ID required at time of check in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Melia Santiago de Cuba
    Santiago De Cuba,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Melia Santiago de Cuba
Calle M y Avenida de las Americas Reparto Sueno, Santiago de Cuba Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.