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Melia Santiago de Cuba

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An excellent city resort reflecting the outstanding attention to detail that Melia is famous for. By day, lounge by the pool or explore the historic city and surrounding areas. At night there is plenty to do, from dining to disco. This is a perfect spot to enjoy warm Cuban hospitality!
Location: Downtown Santiago, 15 min from airport.

tripadvisor Traveler Reviews
  • Exmothian1 : Exmouth, United Kingdom
Pretty good .... for Cuba!

On the surface this is a smart cosmopolitan modern hotel, but scratch that surface and it's easy to find poor quality fittings and bad workmanship. We stayed here as an overnight stop, part of a visit from Guardalavaca to Santiago. The room was comfortable , quiet and reasonably furnished (by Cuban standards) in the U.K. This would be a 3* not 5* hotel.The evening meal and breakfast however were very good, and this is where the Cubans make up for less salubrious accommodation. Wifi worked, but was slow and at 5 pesos per hour ridiculously expensive, ( and not secure! ) .sophisticated software will complain at the lack of server security. It's best to forget wifi IMO in Cuba! The night views of the city from the roof terrace were spectacular and not to be missed.

  • PierreTraveler : Ellensburg, Washington
Top quality. As close to international standards as you will find in Cuba

Many groups stay here and those looking for a very nice place that is clean and where everything operates. That's not my cup of tea. I prefer the quaint, character-filled place. For amenities and bars and breakfast, it's superb. For understanding life in Cuba, not really.

  • jwhitehouse : Oakland, California
A Regular Western Hotel

If you like Western hotels this will work for you. It is very nice, has a couple of restaurants and very nice pool area.We would stay here no matter where in the world it was. It proves that Cuba does have first world hotels.

  • BigBrian_11 : Tring, United Kingdom
OK for a short stay.

As with most of Cuba's hotels, unless you pay top dollar - don't expect too much for your money. This is a clean, well-appointed hotel & the service is decent. Our only complaint with the room was a shower leaked onto the floor badly & it was a bit hazardous climbing in & out of the doors in the bath. The dining area & buffet food was acceptable & they have a terrific roof-top bar & "night club" on the top floor, giving a truly fantastic view over the city. Their cocktails were the best we had in all of Cuba ! This hotel is well situated & worth a stopover if you are travelling round the island as we were.

  • Mikesflorida : Palm Beach Gardens, Florida, USA
Not as good as the sister property in Havana

This is not a bad hotel, but it needs a lot. We had a nice sized room, quiet and well equipped. However the bathroom was moldy, the water pressure and temperature were not reliable and the air conditioning did not work well. View from the bar and balcony on the 15th floor was great, especially at night with the city lit up. There are a number of restaurants, and since we stayed there 3 nights (two on the way to Baracoa and one on the return) we ate at several. The Gourmet restaurant has excellent food and service. The breakfast buffet was also very good with eggs to order, french toast, pancakes, smoothies and a mixture of cheeses and meats and veggies. The Italian restaurant was also good if you stay away from the pizza. The fish soup and bruschetta were very good. Service was good throughout.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 302 rooms in one 15 storey building
  • 1 Buffet & 3 la carte restaurants (reservations required, dress code in effect) 
  • 5 Bars 
  • 2 Coffee shops 
  • Piano bar 
  • Nightly entertainment
  • 24 hour room service (fee) 
  • Disco
  • 3 Pools (separate children's area) 
  • Tennis courts 
  • Fitness facilities 
  • Shops (fee) 
  • Internet access (fee)
  • Business centre 
  • Beauty salon (fee) 
  • Sauna 
  • Games room 
  • Volleyball court 
  • Basketball court
City View Hotel room with:
  • 1 King or 2 Twin beds
  • Air-conditioning
  • Satellite TV 
  • Safety deposit box (fee) 
  • Mini-bar (fee) 
  • Hair dryer 
  • Balcony or terrace
  • Max occupants 3, up to 2 adults
Kids Stay Free - Children 2-12 are free when sharing with 2 adults.
Bonus - Complimentary breakfast daily.

Seniors Bonus - Seniors discount of 10% off of contract rate for those 55+. Restrictions apply. Does not apply to single or triple occupancy. ID required at time of check in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Melia Santiago de Cuba
    Santiago De Cuba,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Melia Santiago de Cuba
Calle M y Avenida de las Americas Reparto Sueno, Santiago de Cuba Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.