Allegro Palma Real

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Our Opinion

This hotel is not directly on the beach but the Palma Real does offer some of the best value Varadero has to offer. Usually we recommend a minimum 4 star hotel as standards in Cuba tend to be lower than in other sun destinations, but if you are on a budget, then this is probably your best bet. Definitely one of our most popular 3 star resorts in Varadero. The rooms are a little tired, but the pool is good and the beach area is nice. If you are looking for a low cost vacation then the Allegro Palma Real is a good option.


Overview

Ideally located in the heart of Varadero, the Allegro Palma Real hotel lets you take full advantage of the magnificent white-sandy beach nearby and this popular city's lively atmosphere. With an expansion and renovation, this vast hotel complex offers a wide choice of activities, all equally entertaining! Experience traditional Cuban music and dance at this themed hotel - magical nights will take you from the excellent Villa Sirena restaurant to the Havana Club, a trendy hot spot in Varadero.

Location: 250 metres from the beach, close to downtown Varadero, 25 minutes from the airport.


tripadvisor Traveler Reviews
  • Jeff S : London, Canada
Great location, good for the price

We stayed for our second time at the Palma Real, first time being 2011 and now Jan.2018. We knew what to expect and not much has changed over the years, I will write this review to pretty much cover everything you need to know for first timers staying here. There is 2 large adult pools, one with swim up bar (10am-5pm) and volleyball net, other side has a few smaller pools and kids pools. In January they were cold, not many swimming, the ocean is down the street about 5 min walk if that, and has beach bar and chairs which go quick have to be there by 9-10am to grab some. They serve hot dogs burgers and ham and cheese sandwich at beach bar (same as the snack bar back at resort), plus cristal beer and other drinks. Buffet food I will say has improved slightly since last time, not great but somewhat better. Hot food is alot mixed meats, potatoes, salads, fish, sometimes shrimp or seafood mix, vegetables, bacon, they have a cook on the grill making omelletes or eggs any style, deserts mostly small cake peices and most popular is the ice cream. I didnt see any yogurt this time for breakfast. Food is ok, not great, but most in Cuba are same from what i was told... we eat out for dinner most nights and its cheap enough to get excellent meals under $20 person like lobster etc... lots of restaurants within 5-10 min walking distance. Front desk you can buy wi-fi cards for $1.50 CUC, which gives you 1 hour and only works in the lobby area, no Rogers roaming, its expensive for calls texts and data so use the Wifi cards. If they are sold out there's a store that sells them just down the street. Beer on tap is Cristal. They will fill any size bubba mug or whatever you give, just tip. The rum and liquor drinks are really strong, so may want to ask for less alcohol. I only drink beer but sometimes during day prefer a dacquiri however they aren't great here, not slushy at all. Alot of people were drinking Beer,Rum Punch or Mojito's. Coffee and Expresso at the bar is popular as well. Night time the lobby bar is only one open so gets busy and lineups at bar, lots of drunks and we had hotel full of students from Quebec which this resort is popular for college/univ.students so just letting you know. But may be just after xmas an dduring march break, who knows. The hallways carry sound like crazy, can be loud at night when people yelling and drunk coming back to rooms.There is 4 buildings, we stayed in building 1 again, had king size bed, fridge in room, every room pretty much the same, we had ocean view although its across the street, and they all have balconies. Some rooms just smaller than others. Safe in room but have to pay. Also need to pay $20 deposit for beach towel which you get back. We were allowed 2 a la carte meals for the week, one is International and other is Italian. I would say the International was better, the portions are very small at both, and you need to make reservation a day or 2 prior to the night you want to reserve, which is only between 10am-12pm and they fill quickly so get there right at 10, usually a line. You can book excursions through the different tour reps that sit in lobby, example day trip to Havana is $67 bus tour. There is 2 gift shops/stores that sell snacks, liquor, drinks, cigars, gifts etc and they close at 9pm, and the prices of liquor are suprisingly cheaper than stores on the strip. You are given one 1.5 litre bottle water for the week, but can buy more $2 each or just take to bar and the bartenders will fill for you with the filtered tap. Theres different entertainment each night, nothing special usually some dancers or a host and dj playing music games etc... or a cuban band. Bar is 24 hours. Snack bar is 10am-6pm then closes and reopens again at 10pm-7am. Buffet hours are breakfast 7am-10, Lunch 12:30-2:30, Dinner 6:30-930pm. The a la cartes are 7pm-930pm. Building 1 and 4 both have theirown bars as well, but close by 5pm. Beach bar is 10am-5pm. There is a Gym on site 9am-7pm, and also a on site nurse. At the beach you can use paddle boats and kayaks free of charge. Calle 62 and Beatles Bar are within 5 min walk, good places to go, and Havana Club (night club) is open til 4am next door as well. Palma Real is to me the best location for the price. No need for taxis. The maids get to your room usually afternoon, the one day we had no hot water but was fixed that day, the rooms are basic, nothing fancy, if you want to watch TV theres maybe 2 english channels, CNN and CTV, I got to catch some NFL playoff games which was a bonus, lol. ESPN, FOX, etc as well but spanish. They exchange money at the front desk, but probably 5-6 dollars less than bank rate, when we were there they exchanged canadian at 0.71 where as the bank it was 0.77 and the bank is within 1 minute walk, open daily til 3pm (closed Sundays). Hotel is on 62 st, there is a ATM machine on 55th, we got rate of 0.76 there. Small market is just down the street, and there's a big market further down. Also Josone Park within 10 min walk. I would stay here again for sure as I like the location the best, and food is ok, like I said you can eat out cheap as well.... beach is beautiful, was warm and clear, Palma Real is a decent 3 star hotel I would say at most, and for the price, yes you could stay elsewhere better but also cost more. If you are really picky and expect great food, stay at the 5 star perhaps... but if you like to be near the bars and restaurants and not too worried about food, then palma real is good for the price, wont beat the location! We paid under $600 each from Toronto so cant beat that! feel free msg me any questions.

  • ImogenMcGoldrick : Ontario, Canada
DO NOT WASTE YOUR MONEY

I went with 1 of my closest friends, and let's just say we were counting down the days to go back home. I'm not a picky person what so ever but this hotel just tipped me over the edge a little bit. THE ROOMThe beds were very uncomfortable, they had springs sticking out of them and you could feel the base of the bed when you sat on them. The shower was either burning hot or freezing cold or the water just didn't work at ALL in the bathroom, along with the other things that didn't work such as the telephone or the fridge and the light that once you turned it off it flickered for 15 minutes before completely shutting off. The sheets, towels and pillows were always stained, so we always felt unclean getting into bed. The view from our balcony was gorgeous but the balcony itself looked like someone had spilt something all over it and it had just sat there forever without being cleaned up. The room our building was in was extremely noisy and filled with inconsiderate people, one day the hand rail fell off one of the stairwells (pictures below) and sat there for a whole day and night, defiantly a disaster waiting to happen scene as though all the lights had burnt out in the stairwell.THE FOOD AND DRINKSThe food in my opinion was completely inedible, everything was the same every single day in the buffet and the 2 a la carte meals we got were not much better. I ended up not eating hardly for 5 days. The drinks were nothing more than ok, the standard cocktails and tap beer. THE BEACH AND HAVANA NIGHTCLUB One of the reasons I even gave this hotel 2 stars was because of its short distance to the breathtaking, white sand, clear water beach and its also short walk away to the Havana Nightclub which was always busy and played great music and you get free entry for being a Palma real guest.OTHERI ended up coming into contact with a bad throat infection and fever while on vacation and I must say the doctor and nurse at the resort were amazing people, and made sure I got all the medical attention and medication I needed, they were extremely friendly and helpful women. Overall I would never come back to this resort, it may be great for some people for the price but it certainly wasn't great for my friend and I who dreaded the days to come. Before booking make sure to look at all of your other possible options when it comes to resorts because you really do get what you pay for here. Defiantly a 2 star...no way near a 3.

  • kaldort : Calgary, Canada
Enticement discount of $450 required

Our January 2018 visit to Cuba illustrates the discount of $450 (Canadian) dollars between 3 and 4 star rated hotels. This amount will vary monthly and seasonally. In Veradero, we stayed at the Palma Real all inclusive, which is across the street from the Starfish resort. (Resorts change their prefix names as ownership changes: Palma used to called the Gran Caribe Palma Real, now it's Allegro.)Palma Real's price is on average (needs to be) cheaper by $450 because it's:>Located 5 minute walk across the road from beach>Less attractive room with poorer bed and other furnishings, hallways, lobby, etc.>Lower quality food>Less attractive reception, lobby>Different quality clientele>Lower quality evening spectaclesWe have considerable experience among Cuban resorts. To reiterate a truism, price reflects quality, especially when economic demand is large. To entice customers to purchase this resort, Cuban central planning managers have calculated that a discount of $450 per week is required. And there's still plenty of people who regularly come back to this resort to have a grand old time. Most visitors are from eastern Canada and Russia.So why did we choose to subject ourselves to this discount? (Small discomfort, not suffering.) Since we consider ourselves so (sniff!) superior.Well... n.b. the savings amount to $900 for a couple. For this, I can enjoy 9 high quality candlelight dinners at the restaurant of my choice when I get home.We value this location and like to stay near a town where other than beach diversions exist. This hotel is near several exciting night clubs, stores and businesses for variety. You can have an interesting walk around town, nature and amusement parks. You can meet locals in addition to tourists from around the world. There are many transport alternatives: walking, horse carriage rides, three or 4 wheeled taxis, buses, motorcycles.The nearby nightclub "Calle 62" is worth special mention. It's a really fun place with lively live Cuban music with dancers and audience spilling into the street. Whatever your temperament, just go and take a look, hang out for a while. Drinks and BBQ chicken are priced reasonably. Won't cost you a thing except a short walk.Conversely, if you don't mind a more isolated location with 4 or 5 star rated service costing 2-3 times this price, then this is not the hotel of choice for you.An additional aspect to consider is the nature of the clientele here. It is a certain yahoo segment of society less likely to be found at more expensive venues: slovenly, boisterous, tattooed, hard drinking, fun-seeking people, and in this demographic I include both young and old. Speaking for us, we also enjoy meeting and conversing with the international clientele.A pleasant surprise was roving Cuban troubadours singing and playing music at our hotel buffet supper. We took a break between soup and main to dance among tables.Thoughts about weather... Many people talk about it, but few take action. Would you spend extra to purchase fine weather? We fortuitously saved $900 due to bad weather, an unfortunate fallout of the winter storm on the east coast of America in January, only 90 miles from our Island paradise.Another fallout of the bad weather here is the interminable length of this travel review, time permitting.Adios amigos from Cuba.

  • Koby H : Rotterdam, The Netherlands
"You get what you pay for" summarizes this hotel very well

I went for New Year's and wanted to stay at a different hotel because of the reviews for this one but because it was peak period, this hotel was one of the few in my budget. It is definitely a 2.5 star hotel. Block 1 and block 4 are 5 story buildings and the 2 main elevators in each were broken (and seemed that they would never be repaired). There is a sketchy service elevator down a falling apart hall that you could use instead (no signs for this elevator). The buildings seemed to have never had renovations and there were some safety concerns (no lights in emergency stairwell so it was pitch black, fire extinguisher was missing on my floor, went into a friend's room and no fire detector, was informed that all the phones in block 1 do not work).Room:When I arrived no lights in my room worked and there was no water (I was told the maid would bring one the next day but arriving at 11pm and having no bottled water available i was told to go to the bar to fill my water bottle, no problem, I later found out it is tap water!). Service man came to fix my lights, got 2/4 to work and left. Toilet barely flushed and the last 2 days my shower stopped working. All rooms are smoking rooms and the smell often wafted into my room. AC worked occasionally. Rooms are not sound proof at all! Bed was very comfy, room was clean, and both locks worked on my door.Service:Service at reception was good but verrrrry slow. Service was good at the bars and the dinning hall. Food:Cuban a la carte was okay, the Italian a la carte was much better. Food in the main hall was often stale, found mold on my bread, the signs weren't clear to what exactly you were eating and often things would run out. Caution- they only give you 1 bottle of water at the beginning of the week and when they serve you water in the dining hall or from the bar it is tap water! I got very sick. Location:Location is AMAZING.Right beside the main street, 2 blocks from 2 good clubs, lots of restaurants near by, beach is max a 5 min walk away.Because this is more of a budget hotel the crowd that it attracted was....interesting. Pretty trashy if I'm being honest. Cops were called one night, a man was beating a woman in their room another night, people wanting to start fights, VERY drunk and obnoxious

  • Jill M : Gatineau, Canada
Location + Value for Money

This honest review should give you the info you need to make the decision on whether this hotel is for you. I travelled the week before Christmas with my hubby and my folks and it was our second year in a row here.CHECK-IN: As with most hotels in Cuba, there are only 1-2 people doing the check-ins and depending on how many people from your flight are on your bus, you may have a good wait. May I suggest that you take advantage of the nearby lobby bar and have a drink while you wait - it will be that much more enjoyable (no one cares you don't have your bracelet yet). ROOM: We were given a room on floor 5 of building 4 which is the farthest building, poorly lit, and has no elevator. It also seemed to house some party people. If you're young, and part of an easy going group, this could be a good place for you with nice ocean views. If you have mobility issues, you'll want something closer and more accessible like building 2 or 3. Our bed sheets smelled like they were washed in dirty mop water, the highway traffic kept this light sleeper awake as did the noisy people in the halls, and my senior parents couldn't travel up and down 88 steps all the time. We were placed on a list to move rooms the next day between 2-4pm once others had checked out and rooms were clean. Although this broke up our day, we were satisfied with our new rooms with clean sheets and facing away from the road. My parents room smelled like smoke but after airing it out and using incense, it got better. We were blessed with the sweetest cleaning lady Lazaro. She always made up our rooms nicely with towel art on the beds. A little tip every day goes a long way! We suggest you bring your own towels (1 beach, 1 bath) since they never seem to have enough bath towels to change them, even if you've left them on the floor - they get hung back up. Deposits required for beach towels, if available. We preferred having our own. A couple of rolls of toilet paper could come in handy since you get only one small roll per day and sometimes that may not be enough! Also, bring some with you when you go into town and carry change since you may have to pay for public toilets. BEACH: Improvements are clearly being made in regards to the beach area for the Palma Real. Yes, you have to walk a couple blocks and cross the street to get there, but it's a nice walk and worth the reward. More palapa's were being built and installed, increasing the desirable area of the beach. POOL: We were happy to see that the pool bar was open. We were worried from what we read in previous reviews but I guess repairs are complete although they continue to fix around the pool such as putting new tiles and installing palapa's. I found the placement of the palapa's a bit intrusive into the walkway around the pool which was the only way to the main area from our rooms. But the guys making and installing them work hard and barely receive gratitude. Thank the groundskeepers and say hello to them when you pass. FOOD: We always found something good to eat and never went hungry. There is a lot of variety, it just depends on how picky you are and how important food is to you! Everyone knows you don't come to Cuba for the food. But I've actually thought the food at the Palma Real to be fairly good. You find your staples like for breakfast: omelette, fruit, toast. For lunch: chicken, rice, beans, cheese, veggies. Dinner: fish, beef or pork, potatoes, veggies, etc. I enjoyed the ham and cheese sandwich at the snack bar on multiple occasions. The Italian restaurant had great service, better wine, and the food was ok although the pasta was overcooked. The beach bar took quite some time to get my husband our French fries but I'm not sure if it's always that slow as he only went there the once.DRINKS: Bring your own travel mug or bubba since drinks are served in small plastic cups. TOURISTS: I have to say that I was embarrassed at the reputation some Canadians have given us. Being a Quebecer (Québécoise en bon français), it was hard to see that particularly the younger generation weren't necessarily representing us well and are notorious for being loud, out of hand, and sometimes causing issues. Wake up and be respectful people. Everyone can have a blast all the while respecting each other. Improvements can be made in this area. There should also be a level of awareness in terms of noise you make in guest room hallways. Try whispering, and not slamming the door shut!TIPS: We tipped at every meal, every day for the cleaning lady, and most of the time for drinks. It's a nice gesture that is really appreciated and shows workers your gratitude. You can afford it :)PROXIMITY: This hotel location can't be beat. Walking distance to everything: shops, bars, clubs, restaurants, etc.FAMILY: I wouldn't necessarily recommend this hotel for families with children. There isn't much for them to do as far as I saw and the lack of beach on the property itself means older kids who would normally travel back and forth between family members either at the pool or beach would be limited (i'm thinking of my nieces when we travelled as group once at a different hotel, they could leave the pool where mom was to come find auntie Jill at the beach). I wouldn't be comfortable with them doing that at this hotel. OVERALL: This was a great vacation and I would return to Palma Real mainly because of it's price, location, and some really great staff.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • 24 hr snacks
  • A la carte dining w/reservations
  • Unlimited local drinks, wine and beer
  • Snorkeling
  • Windsurfing
  • Sailing
  • Kayaking
  • Hobie Cats
  • Pedal boats
  • Canoeing
  • Water polo
  • Volleyball
  • Pool table
  • Ping-pong
  • Board games
  • Darts
  • Aerobics
  • Daily activities
  • Nightly entertainment
  • 464 renovated rooms in one main 4-storey building with elevators
  • 3 Restaurants, dress code and reservations required
  • 5 Bars
  • 4 Pools
  • Children's pool area
  • Lounge chairs and towels (pool/beach)
  • Non-motorized watersports
  • Boutiques
  • Mini-market
  • Massage services (fee)
  • Disco (fee)
  • Scuba diving (fee)
  • Car & motorcycle rental (fee)
  • Medical services (fee)
  • Internet (fee)

Hotel Rooms include:

  • 1 king or 2 single beds
  • Air-conditioning
  • Satellite TV
  • In-room safe (fee)
  • Full bathroom
  • Hairdryer 220V (adapter required)
  • Balcony or terrace

Kids Deals - Kids 12 and under stay and eat free when sharing with 2 adults. Max 1 child.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Allegro Palma Real
    Varadero,Cuba

  • Hotel Contacts
  • Extra Info
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BelleVue Palma Real
Calle 64, Varadero 42200 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

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