Allegro Palma Real
- What's Included
- All Inclusive Features
This hotel is not directly on the beach but the Palma Real does offer some of the best value Varadero has to offer. Usually we recommend a minimum 4 star hotel as standards in Cuba tend to be lower than in other sun destinations, but if you are on a budget, then this is probably your best bet. Definitely one of our most popular 3 star resorts in Varadero. The rooms are a little tired, but the pool is good and the beach area is nice. If you are looking for a low cost vacation then the Allegro Palma Real is a good option.
Ideally located in the heart of Varadero, the Allegro Palma Real hotel lets you take full advantage of the magnificent white-sandy beach nearby and this popular city's lively atmosphere. With an expansion and renovation, this vast hotel complex offers a wide choice of activities, all equally entertaining! Experience traditional Cuban music and dance at this themed hotel - magical nights will take you from the excellent Villa Sirena restaurant to the Havana Club, a trendy hot spot in Varadero.
Location: 250 metres from the beach, close to downtown Varadero, 25 minutes from the airport.
so its my first time in cuba all excited to get away with my buddy for his birthday we get to the hotel get our key no hi or anything very rude people !!!!!!!!! I see the room the room has cracks in the floors, back light was broken, bar fridge never worked, bathroom looked like it had stuff stains all over the mirror, it was disgusting!!!! the heater in the room was not working, so when we got there it was cold in the room old hallways like the walking dead. we had to pay $1 per paso for wifi and the wifi never worked so I wasted my money on that. the pools were never used . we went to the buffet a couple times and we waited half an hour for cutlery when its all inclusive your suppose to give a damn about the tourist and waited half an hour for a drink of water or beer and the food was garbage . On my last day of my trip I lost my sweater and I asked the front desk if they picked it up and of course they never understood me at all and pushed me away and went to the next person I wasn't a very happy camper .the attractions for cuba were like $300 a person to go to Havana the only good thing about cuba was the bus tour I could of stayed at las vegas for the exact same price or somewhere else for all inclusive and still get better service then cuba I WILL NEVER STAY IN CUBA EVER AGAIN !!!!! DONT WASTE YOUR MONEY!!!!
There are others that have given more detail as to the environment of this location but I don't want to feel like I gave this place any more of my time than I have to. We were told on the shuttle bus on way to hotel that this place is called hotel hell. I think its pretty much bang on.Front reception were the most unfriendliest people we encountered. Room smelled like a brutal combination of mould and sewage. Door had to be slammed to shut it. Cockroaches and ants were our room guests. Bathroom was disgusting. Bed was at least 20 years old, as were the sheets.Balcony furniture was broken and mangled. Room safe was broken open (before we got there). Food gave me stomach cramps. Resort is filled with partying ignorant 20 year olds (not the hotels fault but thought its worth mentioning).Only the front building bar serves beer, not the other bars in most of the buildings. I got the trip for free from a friend and thanks the lord cause if I had paid for this hole in the ground I don't think I could forgive myself.By far the worst place I have ever stayed and will never return. I could not imagine how angry this place would have made me if I had taken my family.Buyer beware.
Hotel is definitely a 2 star - that being generous. Our stay was from December 25th to Jan 2 - 2018 (Me, hubby and our 8 year old son). We arrived and the front desk was very friendly, smiley and welcoming. Our original room was horrendous! It felt like we were in a dark dungeon, moldy and very dark. The front desk was very helpful and allowed me to look at other "rooms" and "choose" which one we wanted. The food wasn't that great. Not terrible, but not great. There was no variation whatsoever. Same thing every day, breakfast, lunch and dinner. They had two a la cart restaurants; Italian and Cuban. However, the Cuban one, we had reservations and it was closed lol. Italian, well, let's just leave it at that. Location - AWESOME!! we spent a lot of our time in the "neighborhood" made lots of Cuban friends who invited us into their homes. Beach was good, although, we couldn't swim 2 days as they had their "red" flag up because of "agua mala". We spent pretty much the whole time in the pool. Very small pool, but better than nothing. New Years - they completely outdid themselves, I must say. Food was GREAT - better than it had been in the last 6 days! Overall. It was not a bad stay. Overpriced for what we paid for (holiday season). I wouldn't stay there again or recommend to anyone, but definitely go back to visit the "friends" we made. The hotel definitely needs A LOT of work and upgrades that's for sure.
Just came back from a week at the Palma Real. Stayed there 2 years ago. It was a nice resort then. It has deteriorated rapidly to the point we barely recognize it.O.k. , Here we go.THE FOOD: is almost inedible and soooo repetitive. You get the same food for breakfast, lunch and dinner, just disguised as a different dish.THE DRINKS : They add half (cheap)rum and half mix. You can request the Havana Club and less rum. They ran out of Pina Coladas after the third day. and Banana mamas after the forth day. Who runs out of signature drinks? On the bright side, the lobby bar is open 24 hours.THE ROOM : is very run down and unsanitary. the sheets were never changed, they just remade the bed with the same linens.The toilet leaked onto the floor and stunk. it was not repaired the whole week despite daily complaints.The spare blanket smelled like pee and our friends also smelled like puke, so did his mattress.THE AMENITIES : The gym is old and machines are rundown, but they do have a weight machine, 2 bikes, a rower and a stepper. The full sized chess game has been removed from the property.The pools are large and mostly empty of people, probably because the water is so cold. The people at the pool bar never leave the water so I can imagine that is where they pee.The elevators do not work so people with mobility issues will have problems. Also it is rough carrying luggage up if you are on a high floor.THE ATMOSPHERE : It is a very young crowd partying all night everywhere. Very loud and obnoxious. The nightly entertainment is O.K. for Cuba.OVERALL : Nice to get away for a week, but we would NEVER go back as an older (40 something) couple, we would spend an extra few hundred bucks and go to a higher star resort. This resort is fine for the young partying crowd that doesn't care about the nicer things when vacationing but are looking for a drinkfest, hookup week.
We stayed for our second time at the Palma Real, first time being 2011 and now Jan.2018. We knew what to expect and not much has changed over the years, I will write this review to pretty much cover everything you need to know for first timers staying here. There is 2 large adult pools, one with swim up bar (10am-5pm) and volleyball net, other side has a few smaller pools and kids pools. In January they were cold, not many swimming, the ocean is down the street about 5 min walk if that, and has beach bar and chairs which go quick have to be there by 9-10am to grab some. They serve hot dogs burgers and ham and cheese sandwich at beach bar (same as the snack bar back at resort), plus cristal beer and other drinks. Buffet food I will say has improved slightly since last time, not great but somewhat better. Hot food is alot mixed meats, potatoes, salads, fish, sometimes shrimp or seafood mix, vegetables, bacon, they have a cook on the grill making omelletes or eggs any style, deserts mostly small cake peices and most popular is the ice cream. I didnt see any yogurt this time for breakfast. Food is ok, not great, but most in Cuba are same from what i was told... we eat out for dinner most nights and its cheap enough to get excellent meals under $20 person like lobster etc... lots of restaurants within 5-10 min walking distance. Front desk you can buy wi-fi cards for $1.50 CUC, which gives you 1 hour and only works in the lobby area, no Rogers roaming, its expensive for calls texts and data so use the Wifi cards. If they are sold out there's a store that sells them just down the street. Beer on tap is Cristal. They will fill any size bubba mug or whatever you give, just tip. The rum and liquor drinks are really strong, so may want to ask for less alcohol. I only drink beer but sometimes during day prefer a dacquiri however they aren't great here, not slushy at all. Alot of people were drinking Beer,Rum Punch or Mojito's. Coffee and Expresso at the bar is popular as well. Night time the lobby bar is only one open so gets busy and lineups at bar, lots of drunks and we had hotel full of students from Quebec which this resort is popular for college/univ.students so just letting you know. But may be just after xmas an dduring march break, who knows. The hallways carry sound like crazy, can be loud at night when people yelling and drunk coming back to rooms.There is 4 buildings, we stayed in building 1 again, had king size bed, fridge in room, every room pretty much the same, we had ocean view although its across the street, and they all have balconies. Some rooms just smaller than others. Safe in room but have to pay. Also need to pay $20 deposit for beach towel which you get back. We were allowed 2 a la carte meals for the week, one is International and other is Italian. I would say the International was better, the portions are very small at both, and you need to make reservation a day or 2 prior to the night you want to reserve, which is only between 10am-12pm and they fill quickly so get there right at 10, usually a line. You can book excursions through the different tour reps that sit in lobby, example day trip to Havana is $67 bus tour. There is 2 gift shops/stores that sell snacks, liquor, drinks, cigars, gifts etc and they close at 9pm, and the prices of liquor are suprisingly cheaper than stores on the strip. You are given one 1.5 litre bottle water for the week, but can buy more $2 each or just take to bar and the bartenders will fill for you with the filtered tap. Theres different entertainment each night, nothing special usually some dancers or a host and dj playing music games etc... or a cuban band. Bar is 24 hours. Snack bar is 10am-6pm then closes and reopens again at 10pm-7am. Buffet hours are breakfast 7am-10, Lunch 12:30-2:30, Dinner 6:30-930pm. The a la cartes are 7pm-930pm. Building 1 and 4 both have theirown bars as well, but close by 5pm. Beach bar is 10am-5pm. There is a Gym on site 9am-7pm, and also a on site nurse. At the beach you can use paddle boats and kayaks free of charge. Calle 62 and Beatles Bar are within 5 min walk, good places to go, and Havana Club (night club) is open til 4am next door as well. Palma Real is to me the best location for the price. No need for taxis. The maids get to your room usually afternoon, the one day we had no hot water but was fixed that day, the rooms are basic, nothing fancy, if you want to watch TV theres maybe 2 english channels, CNN and CTV, I got to catch some NFL playoff games which was a bonus, lol. ESPN, FOX, etc as well but spanish. They exchange money at the front desk, but probably 5-6 dollars less than bank rate, when we were there they exchanged canadian at 0.71 where as the bank it was 0.77 and the bank is within 1 minute walk, open daily til 3pm (closed Sundays). Hotel is on 62 st, there is a ATM machine on 55th, we got rate of 0.76 there. Small market is just down the street, and there's a big market further down. Also Josone Park within 10 min walk. I would stay here again for sure as I like the location the best, and food is ok, like I said you can eat out cheap as well.... beach is beautiful, was warm and clear, Palma Real is a decent 3 star hotel I would say at most, and for the price, yes you could stay elsewhere better but also cost more. If you are really picky and expect great food, stay at the 5 star perhaps... but if you like to be near the bars and restaurants and not too worried about food, then palma real is good for the price, wont beat the location! We paid under $600 each from Toronto so cant beat that! feel free msg me any questions.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hr snacks
- A la carte dining w/reservations
- Unlimited local drinks, wine and beer
- Hobie Cats
- Pedal boats
- Water polo
- Pool table
- Board games
- Daily activities
- Nightly entertainment
- 464 renovated rooms in one main 4-storey building with elevators
- 3 Restaurants, dress code and reservations required
- 5 Bars
- 4 Pools
- Children's pool area
- Lounge chairs and towels (pool/beach)
- Non-motorized watersports
- Massage services (fee)
- Disco (fee)
- Scuba diving (fee)
- Car & motorcycle rental (fee)
- Medical services (fee)
- Internet (fee)
Hotel Rooms include:
- 1 king or 2 single beds
- Satellite TV
- In-room safe (fee)
- Full bathroom
- Hairdryer 220V (adapter required)
- Balcony or terrace
Kids Deals - Kids 12 and under stay and eat free when sharing with 2 adults. Max 1 child.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Allegro Palma RealVaradero,Cuba
- Hotel Contacts
- Extra Info
Calle 64, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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