Barcelo Arenas Blancas
- What's Included
- All Inclusive Features
In a great central location, close to local shopping and nightlife. The Barcelo Solymar Arenas Blancas is a good choice for couples and singles looking for a lively vacation as there a few nightclubs within walking distance. A great beach and nice pool area. The rooms could use some updating. Arenas Blancas merged with the Solymar to become one resort complex with two sections. A good 4 star resort because of its location, pool and beach area.
Location: On the beach, a short 5 minutes walk into town and 25 minutes from the airport.
Having just returned from 8 nights in this resort I would not advise anyone to stay there. They list themselves as 4* - I honestly believe they would struggle to meet any criteria for a 3*The resort is badly in need of refurbishment and modernisation - I'll attach photos of the poor, uneven, shoddy and dangerous finishes. The paths are disintegrating and dangerous. Broken tiles have been replaced with non-matching ones. Hand rails are missing, there are rusty nails poking out of pool umbrellas. There were no signs of any improvements at all. The sister hotel, Arenas Blancas is closed and derelict!!Staff are generally rude and unhelpful, believing that a phone call to report a problem is the finish of their responsibility :Arrival and day 1 - only 1 key would work - 3 trips to Reception to get one that worked. The shower was broken meaning we could not stand under it? The water was coldDay 2 - no water at all for 5 hours - when it did come back it was still cold. Maintenance man bodged the shower - which broke the first time it was used. Luckily my resourceful husband managed to repair itDay 3 - lukewarm water. Neither room key worked!!Day 4 - room keys not working again. A bottle of whisky left in the room - a nice gesture but no compensation for poor service!!Meals were generally boring and chaotic - the same food daily. There was often too much of a delay in replenishing run out food.! Luckily there is an onsite Italian which you can access on 'all inclusive' - nice food though limited menu - lovely atmosphere in there. We didn't try the other restaurants - I'm sure they would be worth a visit and, depending on the number of nights you stay, can be part of the all inclusive package.On a plus note the beach is lovely. There are two pools - one with all the activities and another quieter much more pleasant one. The mini bar - although very limited is part of the all inclusive package and is replaced daily. The children's pool with the dolphin slide has no water in it.I would question the fact that staff are poorly paid. As tourists you are constantly and blatantly badgered for tips - which seems to go against their socialist principles?On no account visit the ground floor toilets by the Club House - there is no other word but DISGUSTING!!!! doors rotten and hanging off - the place is infested with mosquitoes...bins are overflowing and the hand towels are not replenished during the day.we saw one evening show - the Cuban night - colourful and entertaining -- sadly the Club room itself is dated and tatty - no atmosphere at all!!
I also wish people would quit writing negatives reviews about this resort. We've visited this resort 5 time now. Our sixth is already booked, heading back in one month. #1: the staff: they're amazing and will treat you just the way you treat them. Be nice, polite and don't be so impatient. These people work 6 days a week an average 10 hour per day in a tropical climate earning a really low income. They do their best with what they have, and will try to accomadate you the best they can.#2: Front desk: They do the check-in, check-out, re-program key card, answer any complaint, exchange $ etc. Have you ever been to a Canadian Tire to return an item where the cashier have to do both the custumer service and the cash? Well it's just the same, you have to wait for your turn.#3: Insects : It's a tropical country, they have no screens on the windows. It's normal to have them. If you bring food or drinks in your rooms, make sure they are sealed. Ants feed on sugar and fruits. Been to Costa Rica and it was just the same. Bring some Raid. I live in Quebec Canada, and it's the same too: food attracts critters! If you can't stand them, maybe you should consider visiting a cold country like Iceland or Northern Canada.#4: Rooms: Standard rooms are located on the front of the building witch is the road. Since the resort is so close to town, it is more noisy. So pay the extra and take an ocean view room or a bungalow. Arenas Blancas is quiter than the Solymar building.#5: Low season: June to october is the low season. They take advantage of this period to improve and renovate the resort and since occupancy is lower, some of the amenities might be closed. We always go in mid-november, always had nice weather and most of the resort is operating.#6: Meals: We have our breakfast at the Arenas Blancas buffet because it's quieter. But for lunch and dinner, there is more choise at the solymar one. A la carte dinner you have choise of many restaurants witch are all very good. Lots of improvement over the years.#7: Beach towels: Yes sometimes they ran out of clean ones, so just bring your own. Also face cloth, they have none.#8: Beach chairs: Some travellers are there in the morning, they put their towels on and only show up in the afternoon. Not the staff's fault, just people beign rude. I bring a beach mat.#9: There are garbage cans all over the resort and on the beach, please use them!#10: The kids pool aint for rincing the sand of your feet, there are outdoor showers beside every pools.#11: Night shows/ activities: If you don't enjoy the ones at the resort, you are at a walking distance to many bars and night clubs. Try the bowling alley at the corner of Calle 46 and Avenida Playa (only 20 minutes walking distance)So to resume: I think it's the rude travellers who are causing most of the problems mentionned in the bad reviews, not the staff. Be nice, polite, do your own share to keep the resort in good condition and most of all, enjoy your vacation! Hasta Pronto Amigos!!!
I went on my Bachelor party here and let me say it was a great experienceStaff was wonderful. Great place for bachelor or bachelorette party.There is mostly a younger crowd.Food was ok by cuban standards.the hotel we stayed at prior to this was terrible.
I really wish people would just quit writing bad reviews...not only this resort, but almost all of Cuba. If you want something you can't possibly muster things to complain about, pay $$$$$ and go somewhere else. I've been to Cuba over a dozen times. Some resorts getting only a 2+ rating and guess what? It was AWESOME! For example, Hotel Tropical. I never expected, going there, I would be getting a foot massage everywhere I turned, duh. But, I paid to get out of the cold of Canada and to not clean dishes for a week. Also, free drinks that would have left me completely broke if I paid for that kind of alcohol in Canada, lol. I will be heading to this resort for New Years and plan to eat lobster. I sincerely hope others read this and stop with these high expectations...for roughly $1000, be grateful.
I'll start with the positive. The beach is amazing and the ocean is so warm and amazing to swim in.Check in: we paid to upgrade to a bungalow suite. They placed us in a shared bungalow with strangers. You have the same entry way and common area but separate bedrooms. We complained and moved to our own suite the next day. During the week we stayed the water was completely shut off for 2 of the days this meant no showering, no flushing your toilet or washing your hands. We had to take our garbage cans and fill them with pool water so we could flush our toikets so our room didnt stink. This made life very difficult. Others we came down with had power outages, broken acs, tvs that didn't work as well as a serious ant infestation. We found a dead cockroach on our floor the last day as well.One evening we went to go to bed and our unit smelt very strongly of gas to the point my spouse was sick from it. They claimed it was due to a gas plant down the beach but it was only affecting our area of the resort so we think it was their sewer backed up in our area. They often lied to get out of any issues people presented them with. My spouse ended up having to sleep by the pool as our room was making him ill. The food: if you arrive right when the buffet opens at 1230 or 630 you may be able to get some sort of clean meal that hasn't been molested by flys and other guests. I watched people touch buns and place them back. There is no consideration from the guests who stay here as well. We barely ate during our stay. If you are in any way health conscious this is hard to achieve at this resort. We ate out away from the resort many times. The building leaks everywhere, puddles all over the floors. Everywhere smells of mold. We had a massage while we were there which was a typical light Swedish style treatment but the rooms we were in smelt so strongly of mold and the tables were like laying on bricks. I think that a lot of the resorts in cuba have these issues. If you are wanting a beautiful beach and ocean but are OK with very mediocre food and accommodations then you may be just fine at this resort.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner daily
- 24 hour snacks
- A la carte dining w/reservations
- Unlimited House Wine, Domestic beer and International drinks
- Lounge chairs
- Beach towels (fee)
- Pedal boats
- Daytime tennis
- Use of gym in the daytime
- Table tennis
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- 358 rooms on Varadero Beach
- 4 buffet restaurant
- 5 a la carte restaurants: Cuban, Italian & International (dress code & reservations may be required)
- 4 bars including a 24 hour lobby bar
- 1 large free-form pool
- Tennis courts (lights extra)
- Beauty salon
- Massages (fee)
- Car rental
- Internet access (fee)
Hotel Rooms include:
- 2 double or 2 twin beds
- Satellite TV
- In-room safe (most rooms)
- Full bathroom
- Hairdryer 220V (converter needed)
- Balcony with garden, pool or oceanview
- Max occupancy 3 persons
Kids Deal - First child 2-12 stays and eats free; pay a special rate including airfare and transfers when sharing with 2 adults. Max 1 child. Kids 2-12 staying in separate rooms pay special discounted Children's Room rates.
For the Kids - Kids' Club for ages 4-10.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Barcelo Arenas BlancasVaradero,Cuba
- Hotel Contacts
- Extra Info
Carretera Las Americas, Km. 3, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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