- What's Included
- All Inclusive Features
Couples and families alike will experience an unforgettable holiday at the Barcelo Solymar. A wide variety of daytime activities await you at the beach or around the pool. Then relax and enjoy the nightly entertainment. As the first Barcelo hotel in Cuba, this property offers both hotel room and bungalow accomodations, and is within easy walking distance to the cafes and shops of the town of Varadero.
Location: Beachfront between the Arenas Blanca and Hotel International, 25 minutes from Juan Gualberto Gomez International Airport, 5 minutes to Varadero and 2 hours from Havana.
I also wish people would quit writing negatives reviews about this resort. We've visited this resort 5 time now. Our sixth is already booked, heading back in one month. #1: the staff: they're amazing and will treat you just the way you treat them. Be nice, polite and don't be so impatient. These people work 6 days a week an average 10 hour per day in a tropical climate earning a really low income. They do their best with what they have, and will try to accomadate you the best they can.#2: Front desk: They do the check-in, check-out, re-program key card, answer any complaint, exchange $ etc. Have you ever been to a Canadian Tire to return an item where the cashier have to do both the custumer service and the cash? Well it's just the same, you have to wait for your turn.#3: Insects : It's a tropical country, they have no screens on the windows. It's normal to have them. If you bring food or drinks in your rooms, make sure they are sealed. Ants feed on sugar and fruits. Been to Costa Rica and it was just the same. Bring some Raid. I live in Quebec Canada, and it's the same too: food attracts critters! If you can't stand them, maybe you should consider visiting a cold country like Iceland or Northern Canada.#4: Rooms: Standard rooms are located on the front of the building witch is the road. Since the resort is so close to town, it is more noisy. So pay the extra and take an ocean view room or a bungalow. Arenas Blancas is quiter than the Solymar building.#5: Low season: June to october is the low season. They take advantage of this period to improve and renovate the resort and since occupancy is lower, some of the amenities might be closed. We always go in mid-november, always had nice weather and most of the resort is operating.#6: Meals: We have our breakfast at the Arenas Blancas buffet because it's quieter. But for lunch and dinner, there is more choise at the solymar one. A la carte dinner you have choise of many restaurants witch are all very good. Lots of improvement over the years.#7: Beach towels: Yes sometimes they ran out of clean ones, so just bring your own. Also face cloth, they have none.#8: Beach chairs: Some travellers are there in the morning, they put their towels on and only show up in the afternoon. Not the staff's fault, just people beign rude. I bring a beach mat.#9: There are garbage cans all over the resort and on the beach, please use them!#10: The kids pool aint for rincing the sand of your feet, there are outdoor showers beside every pools.#11: Night shows/ activities: If you don't enjoy the ones at the resort, you are at a walking distance to many bars and night clubs. Try the bowling alley at the corner of Calle 46 and Avenida Playa (only 20 minutes walking distance)So to resume: I think it's the rude travellers who are causing most of the problems mentionned in the bad reviews, not the staff. Be nice, polite, do your own share to keep the resort in good condition and most of all, enjoy your vacation! Hasta Pronto Amigos!!!
I went on my Bachelor party here and let me say it was a great experienceStaff was wonderful. Great place for bachelor or bachelorette party.There is mostly a younger crowd.Food was ok by cuban standards.the hotel we stayed at prior to this was terrible.
I really wish people would just quit writing bad reviews...not only this resort, but almost all of Cuba. If you want something you can't possibly muster things to complain about, pay $$$$$ and go somewhere else. I've been to Cuba over a dozen times. Some resorts getting only a 2+ rating and guess what? It was AWESOME! For example, Hotel Tropical. I never expected, going there, I would be getting a foot massage everywhere I turned, duh. But, I paid to get out of the cold of Canada and to not clean dishes for a week. Also, free drinks that would have left me completely broke if I paid for that kind of alcohol in Canada, lol. I will be heading to this resort for New Years and plan to eat lobster. I sincerely hope others read this and stop with these high expectations...for roughly $1000, be grateful.
I'll start with the positive. The beach is amazing and the ocean is so warm and amazing to swim in.Check in: we paid to upgrade to a bungalow suite. They placed us in a shared bungalow with strangers. You have the same entry way and common area but separate bedrooms. We complained and moved to our own suite the next day. During the week we stayed the water was completely shut off for 2 of the days this meant no showering, no flushing your toilet or washing your hands. We had to take our garbage cans and fill them with pool water so we could flush our toikets so our room didnt stink. This made life very difficult. Others we came down with had power outages, broken acs, tvs that didn't work as well as a serious ant infestation. We found a dead cockroach on our floor the last day as well.One evening we went to go to bed and our unit smelt very strongly of gas to the point my spouse was sick from it. They claimed it was due to a gas plant down the beach but it was only affecting our area of the resort so we think it was their sewer backed up in our area. They often lied to get out of any issues people presented them with. My spouse ended up having to sleep by the pool as our room was making him ill. The food: if you arrive right when the buffet opens at 1230 or 630 you may be able to get some sort of clean meal that hasn't been molested by flys and other guests. I watched people touch buns and place them back. There is no consideration from the guests who stay here as well. We barely ate during our stay. If you are in any way health conscious this is hard to achieve at this resort. We ate out away from the resort many times. The building leaks everywhere, puddles all over the floors. Everywhere smells of mold. We had a massage while we were there which was a typical light Swedish style treatment but the rooms we were in smelt so strongly of mold and the tables were like laying on bricks. I think that a lot of the resorts in cuba have these issues. If you are wanting a beautiful beach and ocean but are OK with very mediocre food and accommodations then you may be just fine at this resort.
Travelled back to the Solymar after visiting 9 years previous ( check my other review ) . We we hoping to have a great holiday all 12 of us , we had decided on the Solymar as we had a great time when we visited before so recommended it to our friends , to say that we were disappointed was an understatement . Check in was slow and they mislaid my passport which ended up in someone else's pile , lucky I noticed this or god know how long it would have taken checking in . Staff started to check you in then at same time were exchanging money or answering other people's questions I may add Spanish speaking guests , they totally ignored our group of 12 . Rooms were dated and basically falling to bits . Cockroaches in rooms also ants , one of our group had water coming out the ceiling at the light !!! My sink the water didn't come out tap it just flooded floor which was fixed eventually . No door on unit that covered fridge . Good was cold plus who wants last nights left overs for breakfast ??? No spoons at all and when you asked for some they just said don't have any , you ever ate ice cream with a fork !!! ? No milk ? Basically no nothing part from birds and flies . In the Italian we asked to buy some sparkling wine they hadn't any not even to buy them we asked to buy corona from menu guess what ! no corona either ! Everything we asked for they didn't have was worse as we were willing to pay , why give you a list of drinks you can buy when the don't have them ? Was so fed up as we were out to celebrate one of the groups 60 th , we ended up having water ! What a let down . The snack bar that used to be outside at pool bar dosnt exist now either so you have to go inside to cafe to eat nothing outside , try getting kids out of pool and dried off to go for food ! Also the pool bar that had pool tables drinks etc was full of concrete and baths also other building material , so closed also , the men in the group that enjoyed their couple hrs in the afternoon when we visited before were really disappointed that it was closed . Kids club and entertainment was dire . The room where they had entertainment full of mozzies and leaking roof not to mention floor wet and slippy !The maid stalked us for a week looking for us to leave shoes for her daughter . We watched her one day washing the corridor outside our room hoping to see us we waited till she eventually went away . Some staff member ok but the other 90% totally ignored us and when we did get served they were so slow it was unreal . We wish we had not suggested coming to Solymar to our friends we felt we had wasted their hard earned cash , we based it on 9years ago when we had great time , I know things change but this was unbelievable ! Even cocktails in lobby bar rubbish watery and served in plastic cups that you do have at pool which you can understand but not in main bar .We tended to go out a lot as standard was crap , just feel so bad for rest of group as we had promised them a good time . We took our Grandchildren which was supposed to be a holiday of a lifetime for them after we lost my Daughter ( their Mum ) who was coming with us but passed away suddenly , they didn't even try to accommodate us , weren't interested and it was hard for us all as it was the only help we got was when the rep got us a room with adjoining door that we had already pre requested as we needed to be together under the circumstances , we were treated badly no compassion whatsoever . Thanks to holiday place rep for helping is I might add . We will never return to Solymar it's a disgrace . Sorry for being truthful but don't want anyone else to suffer , in saying that we really did enjoy it when we visited before and you can check my review from 9 yrs ago and see the difference !!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hr snacks
- 2 snack bars
- 2 a la carte dinners per week w/reservations
- All drinks (Local and selected International drinks, 24 hours)
- Mini-bar includes: water, soft drinks and beer only
- Lounge chairs & towels (pool/beach)
- Daytime tennis
- Hobie cats
- Banana Boat Rides
- Boogie Boards
- 1 Introductory scuba diving lesson at pool/person/stay
- Use of bicycles (1 hour/day)
- Game room
- Exercise room
- Dance lessons
- Disco, drinks included
- Daily activities
- Evening entertainment
- 525 rooms in one 4-storey building and 2-storey bungalows
- 2 buffet restaurants
- 3 a la carte restaurants: Italian, Cuban and Seafood, dress code & reservations required
- 6 bars including Beach bar
- 2 free-form pools
- Golf nearby
- Meeting facilities
- 2 tennis courts (2 lit)
- Shopping on-site
- 2 Jacuzzis
- Fitness facilities (fee)
- Scuba diving on-site (fee)
- Laundry service (fee)
- A range of watersports available
- Kiddie's park
Hotel Rooms include:
- 1 king or two 3/4 beds
- Cable/Satellite TV
- In-room safe
- Balcony or terrace
- Full bathroom
- Hairdryer 220V (adapter required)
- Coffee/tea maker
- Max occupancy 3 persons
Junior Suite Bungalows
- 1 king or 2 twin beds
- Pay safe
- Balcony with pool, garden or ocean view
- Max occupancy 4 adults, 2 adults & 2 children or 3 adults & 1 child
Kids Deals - 1st child 2-12 stays and eats free when sharing a room with 2 adults.
For the Kids - Kids from 2-12 enjoy supervised activities at the Kids' club, playground, and kids section of main pool. Babysitting service also available, (with a fee, and based on availability.)
Honeymooners - Receive a room upgrade, (if available at check-in) fruit basket, bottle of rum, Gala dinner in a la carte restaurant, breakfast in bed day after arrival. Request when you book. Requires proof of marriage.
Golf Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera Las Americas, Km. 3, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.