Blau Privilege Cayo Libertad
- What's Included
- All Inclusive Features
TUI...should be ashamed of themselves.There is nothing privelege about this place whatsoever.You book a dream holiday of a lifetime and end up in a dosshouse where you cannot eat.Like many others i travel all over the world.I going to give a fair assessment of this resort.It is my opinion of a £3000 holiday.it did not meet any of our expectations.Clearly TUI advertising misleads.The crunch.There is no service.There is no decent edible food,Example breakfast Day one Al La Carte.No cereals no milk no bread no toast.Ordered two boiled eggs all they had bearing in mind this is a five star hotel.Waited 40 minutes.Then gave up.The food to put it in its context.Same menu everyday.Its appalling.Bland tasteless and that is if you can get any.Staff just shrug their shoulders and walk off.I have no doubt the Hotel Manager will leave a comment that he is going to fix it.He will not he does not exist.I attempted everyday for 14 days to talk to him,Same with TUI rep.He disappeared after getting our money for a Havana trip.Advertised on Thomson webpage as overnight with Hotel price £113 pp.The cost on site £470.Yes £470 which i am taking up with TUI as their rep on site was never available despite asking to see him everyday.He had been moved.Your only choice to eat on this little island is to hike 3/4 of a mile to the main Hotel for the buffet.Yet again bland but you can just about eat a cheese roll.Just wondered how many others like Brussel Sproats or cold mashed potatoes for breakfast .Fawlty Towers does not come anywhere near this place.This is advertised as a tropical paradise to be waited and served upon.Most people where starving.Some making trips on the bus to eat at other places which bear in mind the nearest is over 30 mins away.It is a complete shambles.The main hotel dirty furniture everywhere.Some staff try their best but they all clearly know.I do not accept the comments made here " this is Cuba " holiday companies are charging fullest price for a service that does not exist at all.Most Brits will put up with a lot......but when the food is just disgusting cold bland and most of the senior staff just do not want to know then please save your money go elsewhere.In the 14 days i had no hot water at all.The bed sheets never changed.There is much to tell.A ruined holiday.AgainSave your money go somewhere else.You can email if you desire.I have taken many pictures videos.We tried room service.I do not drink ever.The person on the other end of the phone accused me of being drunk becuase i had a head cold sore throat high fever.They refused the room service.We where asking for something to eat.We did eventually get something 3 hours later.Water and burger which yes you could not eat.Advertised as a tropical paradise five star service A La Carte All inclusive.Complete and utter rubbish.Cigar bar.....ok if you smoke...and like loud music until 1.30am every morningwhich drones through the whole place in every wall so you cannot sleep.This place is a nightmare...don't go....if you do....you will wish you had taken my advice when you arrive.My opinion......TUI shameless.....seeking return of our monies as it is clearly is breach of contract.Mr Carr
Welcome to Faulty Towers. The service was engaging. However, despite numerous efforts I never achieved getting staff to :Repair the broken lock on my balcony doorMake my internal telephone workMake the floor standing light work and replace the broken bathroom light We found getting into the shower was like an assault course. I've attached pic. You have hop up onto a wooden stand and from there leg over into the bath. There was a reported fall while I was there. It was not helped by the floor having tiles which you could easily slip over on when wet. I did find the beach interesting. Having noted the sign on the beach, by the main entrance, showing the flag system for safe swimming . I did not in my entire stay see a flag displayed on any flagpole. I did meet one lifeguard who patrolled the mile or so of beach. He had no observation tower and was keen to sell me coconuts and cigars. There was no roped off bathing area for swimming and the beach was never raked to clear weed and other debris as my pic shows. I was keen to sail the 3 hobie cats on the beach for guests. You are only allowed to go out with the boat boy for 20 mins per day. Which I did a couple of times. He was keen to arrange to take me snorkelling on a nearby reef. It would only cost a 20cuc per person payable to him. Using the hotel hobies. Nice little earner!The restaurant staff were engaging and funny. We were saved from complications of food ordering that you will have read by other guest by my partners grasp of Spanish. The airplane food on the way back was delicious which gives you an idea how we suffered with the food at the hotel. Finally the tip culture which is fully understood on the other Caribbean islands is not here. Here it is expected and not realised that it is for that little extra, which sadly is often lacking.
First of all this is Cuba which is still a third world country and one must take this into account .The people are very poorly paid yet are happy ,helpful and in my experience extremely nice .Whilst it is not necessary to tip the odd peso is gratefully received .We arrived at the hotel in late afternoon and were provided with all the relevant information by a lovely young lady and then taken to our room by golf buggy .We had requested an upper floor which had a view of the sea which was provided .On arrival were given a bottle of Champagne and a large bottle of rum .gratefully received .The room was very large with a huge double bed ,sofa and 2 chairs .Large flat screen TV and mini bar plus coffee maker all in the same unit .Huge bathroom with one of the biggest baths I have ever seen and separate dressing room .There was also a large balcony with 2 chairs but no cushions .Turning now to the food ,no it is not as good as Mexico but they do the best they can which in my estimation is in the main good .There is a limited menu but if you ask they will provide alternatives such as soup ,pasta etc .On several occasions we were asked what we would like the chef to prepare for us and were cooked paella and several Cuban dishes which were very tasty .The standard menu also included lobster and various other fish dishes which were excellent.In the evenings in the dining room there was a string quartet playing who were excellent .The waiters and waitresses were all very accommodating and always ready to have a laugh and joke with you .Treat them with courtesy and respect and you will always receive the service you expect .The ground of the hotel are well looked after although the beach is not over large and appears to be man made .There are a limited number of parasols deck chairs although as the hotel was not full we never had a problem in finding somewhere to sit .The beach for the sister hotel is not far away and was a much better sand .The sister hotels facilities were available to us which included all their restaurants which we did go to on occasion for a change but did not like the buffet as it was a bit like a school canteen .The food however was fine with a good choice .Of the speciality restaurants we preferred the Spanish .We travelled with First Choice holidays and I must mention that both their Reps ,Mario and Frank were very helpful and informative .We stayed for 3 weeks in January and were sad to leave the friends which we made and would like to make special mention of Yenifer,Yisleydis,Udelmys,Arianna,Araelys and Yamisleydis whose lovely smile made my day .
First of all I must say the location and quiet, relaxing atmosphere was all we could have asked for. The hotel grounds and rooms met every expectation. The food was boring, tasteless and always cold. It was served by arrogant and uncaring staff. Meal times became a chore. Maybe our biggest complaint would be the language barrier. For a hotel that caters mainly to English and Canadian tourists, we found it quite difficult to make ourselves understood. It took a day and a half to get our broken toilet repaired because of the laissez-faire attitude at the reception and the uncomprehending house maids. My partner tipped ours generously because she was cheerful and helpful.My biggest tip would be to ask for everything. The hotel seems to run a " don't ask, don't get " policy, e.g. we didn't realise that there was yoghurt at breakfast or mayonnaise on your salad until just before we left.All in all, we had a lovely time though and were pleased we chose this hotel.
This was our 2nd visit to Cuba. Went to Cayo Coco previously, some 12 years ago.Certainly Cuban tourism has improved since then, but we were not expecting European or Caribbean 5 star standards.The grounds around the 'island' were a delight and following 2 days of very strong winds the garden team were quick to clear up the inevitable damage.Most pleasing was the attitude and service of the staff in all areas, room servicing, restaurants, porters, reception. Always pleasant, smiling and eager to help where necessary.If there was a down-side it was the menu choices in the al-la-carte restaurant, where the menu choices were limited and were repeated each day. Would suggest that the menu was changed at least on a weekly basis, possibly being rotated week by week.We used the main hotel buffet for breakfast and lunch on most days. The speciality Italian and Spanish were both very good and provided a change from the al-la-carte.Looking at other reviews there appeared to be a problem with mosquitos, no such problem while we were there; not a single bite!The only downside to the stay was the need to move rooms during the 2nd week due to some very unpleasant, noisy and extremely rude Canadian males who were drinking /partying next door until 3/4 a.m. on 2 occasions. They had no respect for the other guests and should have bene thrown out. They were particularly loud throughout the day also. If it wasn't for the fact that U.S. citizens are not allowed into Cuba I would have thought it was them. I always thought Canadians were more refined in language and behaviour. I was quite disappointed by their general attitude to others.Overall we were not disappointed with our stay, it mostly came up to our expectations. We are glad to have visited Cuba again, and overall enjoyed our stay; certainly before any U.S. influence overtakes the country.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- Unlimited a la carte dinners (reservations required, based on availability)
- 24-hour unlimited domestic and selected international and premium brand drinks
- Daily activities program
- A variety of daily sports
- Nightly entertainment
- Selected non-motorized water sports (1 hour/day): Snorkeling,Aquacycle, Windsurfing, Kayaking
- 24-hour snacks
- Mini-bar (water, soft drinks and beer)
- 24-hour room service
- Turn-down service
- Bathrobe and slippers in room upon arrival
- Admission to the disco (drinks included)
- Introduction to scuba diving in pool (3 days/week)
- Access to the services and facilities of the Blau Marina Varadero
- 85 Junior Suites
- 1 a la carte restaurant
- 1 Bar
- 2 pools
- Tennis court
- Fitness centre
- Spa (fee)
- Tour desk
- Business centre (fee)
- Currency exchange
- Gift shop
- One king or two double beds
- Full bathroom satellite
- Hair dryer
- In-room safe
- Iron/ironing board
- Balcony or terrace
- Robe and slippers
- Pillow menu
- Turndown service
- Ocean view
- Maximum of 3 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Blau Privilege Cayo LibertadVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Sur Final, Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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