- What's Included
- All Inclusive Features
Half of the staff there do not speak English..But, all of them are nice. I am not surprised for poor selection and poor prepared food...I started diarrhea on the 3rd day there. I like the location..i can access to downtown and restraunts. Staff , working in pool bar, steale beer which is for customers.. And drinking beer while working.
It was a tough decision for me how to rate this hotel. Actually I liked this place - a chain of small buildings that occupied probably longer part of the beachline, than two big hotels in the beginning of the peninsula in common. I liked the food - well, maybe not "5 stars", but 4 stars for sure. I liked the staff - waiters, barmen and so on, they are positive and cheerful. Animation... oh, playing bingo definitely isn't my sort of hobby, but Friday shows when the dancers jumped into the pool to continue a dance in the water were at least funny and non-trivial.And such small glitches as a room with all walls painted different color or non-closing door to the toilet couldn't spoil my attitude. I was happy and satisfied.Until the last day. I packed my things, double-checked all the belongings (documents, mobile, tablet, cameras, so on), then went out for about 10 minutes to the snack-bar, returned, took my bags and went to the reception for checking-out. Since I had more than 2 hours till my transfer, I asked a girl on the reception if I could leave my things safely there. She guided me to the room left/behind the reception bar and I dropped my things there and went out for a walk. When my bus arrived, I grabbed my bags and just authomatically checked the things: yes, my tablet Sony Xperia Z2 wasn't in place!Of course, on my shouts that the pad is stolen they said that "nobody saw nothing", and I had a choice: to call the police and miss my transfer and flight, or just to go to the bus.When returned home, I tried to contact the administration via my travel agency, describing the situation, but their answer was rather formal: "nobody from the staff found the tablet, so it was probably stolen by some other tourist, and the hotel isn't responsible for anything that is not in a safe". That's it.So the main reason of my rank is a reaction of the management. I provided them with comprehensive info, limiting the number of suspects to 2-3 people, but they pereferred just to wash their hands.Anyway, I repeat, staying there was a good time. For future guests: if you have a chance to choose a room just remember that snackbar, pool, restaurant and reception are placed between the buildings 13 and 15, so these are close to all you need. The farthest houses (say, number 1) are about 5 minutes of walk that you'll have to go for every meal or drink.The double-decker that drives along all the peninsula during my stay started it's way about 1km from the hotel, near the bridge, because of roadworks. Just pay 5cuc and you can use it all the day, visiting delphinario, Hosone Park, central market and so on. Relatively big shops are half-way to the bridge (500-600m).
Together with my spouse we traveled to Club Karey resort for our first time in Cuba. We really liked that trip. The beach is really great and has a lot of space. The hotel staff was really friendly and helpful! We had a great company and made very good friends with other visitors. There were guests mainly from Canada, Germany and Russia (alphabetical order).Food: adhering healthy lifestyle we ate health in the buffet and enjoyed each meal. On St.Valentine's day there was a special meal served. In addition, there was a chocolate :)Customer Service: we like the level of service. If we had any problem with something all we had to do is report it at the reception.House keeping: everything is clean and being taken care of. Thanks to the care of the chief housekeeper and cleaners.Program: we had a great time with our new friends. However the animators and their chief entertainer did really fantastic job by keeping us entertained and having fun: among the activities are beach volleyball, darts contests with prizes, movie quizes, , lunch outdoors, lotto in the afternoon and visiting local artists and dancers added to the entertainment program.Summary: we've already bought the tickets to Club Karey and will visit it soon again, so much we loved it!!!
Upon arriving we had to walk at least quarter mile to our room, the room was averaged, had a phone, but it wasn't plugged in, no plug for the wall just bare wires, we sat on balcony, closed and locked door when going for dinner, got back to room and couldn't open door. Dinner was awful , food installed, everything was cold, complained, but no one spoke English. Following day just as bad, cold food, long walks to the office to complain about food, locked balcony, etc. But still no one spoke English. Called Transat holidays, no response, once they even hung up on me. NOT IMPRESSED! Had to change hotels, paid extra 750 Cuban. Dollars for 5 days. Our trip started at 1100 dollars can, and ended up to be 2300 dollars can. Cuba is now off our list.
Beds hard. Food, Cuban. Staff great. Ocean right there! Never been that close before - nice change, sound wise. Glad I went, probably won't go again. There is this wonderful lady named Tania who does the burgers. She's a sweetheart and made the whole stay a lot nicer.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner plus snacks
- 2 a la carte dinners with reservations
- Unlimited domestic drinks
- Non-motorized watersports including snorkeling, pedal boats, sailing & windsurfing
- Daily activities & nightly entertainment
- 135 rooms
- Buffet & a la carte restaurants
- Snack bar
- 3 Bars
- Tennis court
- Fitness centre
- Massages (fee)
- Internet (fee)
- 1 double or 2 twin beds
- Satellite TV
- In-room safe (fee)
- Bathroom with tub & shower
(Maximum occupancy per room is 3)
Resort Location Map
- Hotel Contacts
- Extra Info
Calle 0 Reparto Kawama, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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