- What's Included
- All Inclusive Features
Location: On beautiful Varadero beach, next to Villa Tortuga. 5 minutes to downtown Varadero, 20 minutes from the airport.
If u have booked into this hotel...change your booking! This place and the staff are absolutely horrible...dont waste your money...its actually disgusting...thousands of pounds wasted...worst holiday we have ever had...
First visit to Kawama was in 2012 and loved it then and still do. It just gets better and better. Staff recognize repeat customers and are very welcoming. I book a superior room and have never been disappointed. Sure there are issues, mosquitoes, some mold and other minor things, but it is the beach. The best beach in my opinion. food is fresh and always lots of options. Kikis, Malaito, or higher end options are very reasonable. The music is fantastic, especialy the Spanish guitar in the evening in the lobby bar Friday nights. The coffee, mojhitoes the beer all excellent. Cuban days on Thursday, wonderful band, great food. Staff work very hard to make it all happen. Please be nice, and tip when you can. Most countries this is not an option but required. The friendliness of the staff, is above and beyond. Leida public relations works very hard to accommodate any issues. Im not sure I could remain courteous with some public behaviours I have witnessed over the years. Love my Cuban friends I have made. PS If there is an ashtray on the table where you are sitting you are in the smoking section. You have another option. A very happy repeater, and I will continue to do so.
We stayed at this hotel as part of our Cuba trip. We were lucky. Our room was by the pool and quite big. But I know some people in our group were not very happy with their rooms. You can find enough variety of food but do not expect beef. Yes bugs are a problem.But on the other hand the sea is gorgeous and personnel is "generally" very friendly.
Just back from a week at Club Kawama. Overall really enjoyed our stay, beach is beautiful and water so warm . Staff friendly and helpful, in particular Ivan and Alain in lobby bar , chef Daniel and waitresses Isabel, Maddy and Madeline. Food was plentiful and good in our opinion, menu varied, though we weren't impressed with the Al carte restaurants, very poor choice. Room was ok, dated but air conditioning worked and room was clean though hot water was barely warm each day. Entertainment poor and they need an area forugs those of us that don't smoke in lobby.
Please stay away! terrible terrible terrible, from no pillows to snails in the salad. cockroaches all over the food. Book this hotel through Triplink.ca , arrived late again(Sunwing) paid for superior room. slept one night in horrible conditions, no rooms at the hotel, next day Kawama downgraded us to Villa Tortuga( not supported by Sunwing) again no superior rooms. food terrible, pig food ! terrible service, both hotels- it is as if they don't want us there, poor poor service, our 3rd time in Cuba, first 2 times was wonderful, .it's now 7 weeks and Sunwing did not reimburse us part of our package for downgrading us from Kawama to Villa Tortuga.Our last time in Cuba, never again, Believe it or not their money is even more than the US dollar. $2 cuc internet card for 1 hour( you can only see emails, no skype, no google) buffering most of the time, = $2.65 usdme, my wife and 6 year old daughter on the horse cart 1 hour $73 cadbe careful when booking this trip, it will show on Triplink/ Sunwing 8 days, the last day you need to check out at 11am then wait until the next morning in the lobby until 4am for pick up to go to the airport, you need to buy another night if you don't want to sit and look after your baggage in the lobby for almost 17 hours. also your first night is actually on the plane from Vancouver, we arrived there the morning after 5, there is no way you are there for 8 days, no way! your last day you leave the morning there at 4am at the hotel.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- Grill lunch
- A la carte lunch and dinner, reservations required (dress code may be required)
- Unlimited domestic and select International drinks 24 hours
- Pool/beach lounges
- Beach towel service (fee)
- Pedal boat
- Day & night tennis
- Aerobics daily
- Board games
- Pool table
- Disco/karaoke, drinks included
- Dance lessons
- Spanish lessons
- 1 Introductory scuba diving lesson at pool (subject to availability)
- Daily activities
- Nightly entertainment
- 235 rooms in several 2-storey villas
- 3 Restaurants including 2 a la carte restaurants: International, and Italian (dress code & reservations may apply)
- 4 bars
- Snack bar
- 3 pools
- Children's pool
- Grocery store
- Laundry service (fee)
- Massages (fee)
- Tennis courts
- Internet (fee)
Standard Rooms include:
- 2 twin beds
- Satellite TV
- Full bathroom
- Max occupancy 3 persons
- Same as above but includes:
- 2 twins or 1 double bed
- Complimentary stocked mini-bar upon arrival
Kids Deals - 1 child 12 years & under stays and eats free when sharing a room with 2 adults.
For the Kids - Kids' Club for ages 4-12 plus a wading pool. (10am-1pm and 2:30pm-6pm daily)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Calle 1 Reparto Kawama, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.