- What's Included
- All Inclusive Features
Location: On beautiful Varadero beach, next to Villa Tortuga. 5 minutes to downtown Varadero, 20 minutes from the airport.
I have been disapointed from the minute I walked in and spoke to the clerk who appeared to be in a bad mood. The resort was still damaged from the hurricane and work was being done at a slow pace. The room were in a poor state and stains were seen on the bed sheets. The food was horrible and I could not have stayed a full week there without endind on an hospital bed on a saline solution. I thank Sunwing for freeing me from this mess and upgrading me to go to the Starfish Varadero which was great. I guess if you are extremely drunk all the time you won’t mind the above.
Expectations weren't high going here, was about as good as we thought it would be. We mainly came here for a place to sleep and eat. Great beach and the staff were very polite, not to mention it probably helped that the wife's first language is Spanish.
We booked Kawama knowing it was a budget hotel and the oldest in Varadero because we wanted beachfront and to be close to town. I can't understand the people that have such negative things to say when they pay for the cheapest hotel. We celebrated our 30th wedding anniversary and had a wonderful week. We had booked a superior room to make sure that we had a fridge and a balcony or terrace. I didn't accept the first room they wanted to give us because it was right across from where the entertainment was and I could hear the loud music. With a bit of discussion, and yes, the front desk clerk was smiling and kind (Alena I think her name was) we got an ocean front room with a great balcony. The air worked, there was lots of hot water with a very good amount of pressure and the sheets and towels were all clean. What more can you ask of a budget hotel? The pillows do need to be changed as they are almost flat but our mattress was reasonably comfortable.Breakfasts were good but don't expect bacon. For lunch everyday I ate salad bar (no lettuce or tomatoes but his is because of the recent hurricane) and a piece of fish. It was always fine. We only ate a couple of evening meals at the hotel as our plan had always been to eat out in town. The evening meals were not fabulous but nobody would starve. Remember, they have to accommodate tourists from all over the world and we don't all eat the same way. Meals we had in local restaurants were all very good.I tried one mixed drink which was way too sweet for me and then stuck with beer or wine at meals. Once in a while I'd have a rum (yes, I was able to get premium Legendero) and it was always good. We did not attend any of the nightly entertainment as it started at 9h30 and after a day in the sun we were usually 'resting' by then. We were invited to the repeaters diner as a way of celebrating our 30th Anniversary and it was a lovely meal with lots of fun people. We were also given a bottle of rum and some other drinks for our fridge. The pools were always clean and well cared for, the staff friendly (almost all of them) and the price is certainly right. We arrived at the hotel at around 2pm, and I saw the big sign, ' check in at 4pm'. Oh no they said, that's only during high season when we need more time to get rooms ready. You can have a room now. The best part of Kawama is the length of beachfront that belongs to the hotel, it means that you are never crowded at the beach and don't have to listen to music or conversations of others. The things that certainly could use some improvement are the pillows and the food. With the same ingredients but by adding some spices and seasonings I think better food could be prepared. Will we go back? Yes, as long as the pricing keeps it at the budget level, leaves lots of extra cash to go out to eat, drink and sightseeing. We did a full day tour to Havana in a 1952 White Cadillac Convertible with the owner/guide Alexander. He was kind, knowledgeable, and I would highly recommend his services. He is a licensed taxi and tour guide.A special shout out to Leyda, the public relations person there. She works hard to satisfy requests and keep her loyal guests coming back! As far as hurricane damage, most of it was to plants and trees. They have done a good job of cleaning up. The roof of the pool bar had to be taken down but is being repaired. Many of the beachfront rooms were damaged but they were all being repaired while we were there. We saw much worse damage at some of the other hotels.Lastly, my only pet peeve is having to pay for the safe. I don't mind paying a refundable deposit for a key as I have done at many other hotels but here they wanted 20 CUC. We chose not to pay it and just kept our valuables with us.
Bad points _The pictures of the rooms are SUPERIOR ROOMS do not get confused with standard rooms. We booked a standard room and it was filthy.!! A single lamp for entire room lighting, damp smell, mouldy, In need of painting and flies in the room. Had a look under the mattress where there were stains and all sorts! The room was terrible and depressingAfter complaining about it's dirty state we managed to get upgraded to a superior room. However the front door kept on getting stuck, there was only 2 lamps so you constantly feel as you are on a dingy room. There were 2 powercuts during our stay and the fridge was sooo loud. Again there were flies getting into the room.. the pillows gave us both neckaches as they are literally non existent. Normally we laugh off bad rooms but they were so bad it actually frustrated us.The restaurant the food was awful and more flies landing on all the buffet options. We had come directly from hotel blau in varadero and notices the difference. The table cloths were all stained and the roof leaked onside the restaurant when it started raining. It is just generally dirty with the flies and stains. It makes you think how dirty it is out back as none of the other restaurants had the same problem. The all inclusive drinks are served in kids small plastic cups and all the alcohol selections are cheaper unbranded versions.Generally around the hotel also is litter and mouldy unpainted concrete. The hotel has so much potential but nobody has maintained it for 20+ years.The only good thing about this hotel is that there is a pool and clean beach. It is not worth half the nightly asking price. There are so many other better hotels in varadero !!
Hi. I visited Club Kawama Varadero in October. The check in is at 4:00pm but the staff is nove enough to let you enjoy all the services but the room as soon as you arrive. The Beach is beautiful and cleaned, well is Varadero so nothing less could be expected. The chairs at the room stained and dirty looking and the majority of them broken. The restaurant is not a a five star one but the food is decent, there is a great live band playing Cuban classics and adding to the atmosphere a Tropical vibe. The Rooms, at least the standard ones are incredibly badly kept. The beds are from the 80s maybe and the mattress very thin and uncomfortable, forget the pilows. The room are small and lack space. The AC is controlled by the Hotel and you are lucky if their ever guess your comfort temperature. When the finally gave us the room 1h late the bed and floor was full of sand and despite the fact that we went in person to tell the receptionist it was not cleaned till the next day. After 3 days of being in this room we managed to get an upgrade for 20 cuc more per night. The bed was still not better but we improved in space. Same poor housekeeping service. Overall the staff was nice and managed to have a good time when out of the room.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- Grill lunch
- A la carte lunch and dinner, reservations required (dress code may be required)
- Unlimited domestic and select International drinks 24 hours
- Pool/beach lounges
- Beach towel service (fee)
- Pedal boat
- Day & night tennis
- Aerobics daily
- Board games
- Pool table
- Disco/karaoke, drinks included
- Dance lessons
- Spanish lessons
- 1 Introductory scuba diving lesson at pool (subject to availability)
- Daily activities
- Nightly entertainment
- 235 rooms in several 2-storey villas
- 3 Restaurants including 2 a la carte restaurants: International, and Italian (dress code & reservations may apply)
- 4 bars
- Snack bar
- 3 pools
- Children's pool
- Grocery store
- Laundry service (fee)
- Massages (fee)
- Tennis courts
- Internet (fee)
Standard Rooms include:
- 2 twin beds
- Satellite TV
- Full bathroom
- Max occupancy 3 persons
- Same as above but includes:
- 2 twins or 1 double bed
- Complimentary stocked mini-bar upon arrival
Kids Deals - 1 child 12 years & under stays and eats free when sharing a room with 2 adults.
For the Kids - Kids' Club for ages 4-12 plus a wading pool. (10am-1pm and 2:30pm-6pm daily)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Calle 1 Reparto Kawama, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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