Club Los Delfines
- What's Included
- All Inclusive Features
Smelly, dilapidated rooms, down at heel, generally in bits. Had booked for 5 days but left after 2. Food awful. Staff at the front desk were friendly enough but nothing they could do really when the whole place needs renovation. Bar staff surly and gruff.
The Delfines Hotel itself was very nice. However, we made reservations on Gala Hotels, paid in full, and received and immediate confirmation. When we arrived the hotel did not have our reservation. We had to pay again. Gala is a SCAM. When I call Gala, there is no active number, yet it continues to offer reservations to this hotel.Book on Islazul.
We booked this hotel for our last 3 days in Cuba. The location is perfect: right in the centre of Varadero (which is not the case for other resorts), a clean swimming pool and a private beach. The staff is very friendly and helpfull. The only remark could be that the rooms are a little outdated and maybe need some refreshment?The hotel has two restaurants: one with buffet (which is of very good quality) and one à la carte. The à la carte restaurant is really amazing! looking down over the see, we enjoyed the freshly made pasta with shrimps (never ate such a delicious pasta), followed by a grilles fish and closed with a typical Cuban dessert! A special thanks to Alex, the chef, and Jeny, the waitress for this amazing night. it really made our trip to Varadero unforgettable!
We grabbed a HolaSun last minute vacation on Cubana Airlines with a 4-night/3-day stay at the Hotel Los Delfines from Nov 13-17, 2016.I was a bit leery based upon many of the comments here, but took a chance (because I couldn't resist the price!) On the whole, it was a great experience. I realized the negative comments are from people who have NO idea what Cuba is like or about, and who want to pay an incredibly cheap price but expect lavish luxury and obsequious service. You know the type.We were in room 106, above the bar. Negatives: the toilet leaked a bit of water when you flushed it, one morning we didn't have hot water in the shower, and the one night that a rum hangover confined me to my room the evening's entertainment was pretty loud downstairs. Positives: super comfy beds, fabulous maid, good sized room, pretty wicker furniture, SUPER CLEAN!The hotel is on the prettiest stretch of beach in Varadero AND right on main street. Shopping and restaurants and banks were all located within a 1-minute walk. The pool was clean and pretty, the entertainment was fun, The staff were great: Jordan, the amazing girl who did the daily bingo, Levy the bartender, and the others whose names are lost in a bit of a rum-induced haze were friendly, hilarious, and patient. I'm a middle-aged white woman with no rhythm and no grace....but the staff got me doing the salsa and I didn't feel like a complete moron. The snorkeling at the beach was great because the water is so clear and the sand so white, although there's not much to see other than a few standard fish, and the odd jellyfish.The food? Well, it's an all-inclusive in Cuba. We spoke with a woman who usually stayed in Havana and she though the food was great in comparison, but I can tell it would get pretty boring after a few days. Omellettes are great, pork and fish and chicken are quite palatable. Beef was not so great. Fresh fruit, homemade ice cream, incredible Cuban bread and cheese, and great salty soups were what I lived on, along with the fresh grilled fish and pork. We ate one night at the a la carte restaurant and it was quite good. The old colonial building that houses the restaurants was quite lovely to eat in, and the outside dining area gave an exquisite view of the beach. We had a fabulous seafood dinner at a restaurant off-site that cost $20 each including lobster, shrimp, fresh fish, tons of sides, a mohito, and a good tip. I cannot say enough about the people, both on and off-resort. I felt 100% safe wherever I went, was always met with smiles and jokes but the people about town, and enjoyed exploring the whole town on foot and on a horse-drawn buggy. If you can, get Fidel on number #8 buggy....he's hilarious, will give you a neat little tour of the old town and the residential areas, and has some neat insights into life in Cuba.We will definitely be back!
This was my first time at this hotel. I was not sure what to expect. It was worse for some things based on the star rating and my experience at comparable hotel in Varadero. I will start with the BAD, the GOOD, and how to make your stay better if you are booked here, or love the price it offers!BAD: (1) Room is good, ac works, tv works, but the PILLOW! small and no support it was like stuffing that had been put through a wash cycle, worst pillow I ever seen and slept on in my life.(2) Food was not only few options but some were not good options at all. Also, small portions, so if someone took all the good meat out of the tray, your stuck with hard boiled eggs or something you can find for protein. Fruit: how is there no banana or pineapple in a tropical country? Yes, there were times there was not. Quality freshness and staleness were issues with bread. Dining room hours are very short as well. about 30 min docked off the standards meal times.(3) Drinks you cannot be picky. One kind of rum at a time, don't even try to ask for white if they only have a bottle of dark open!(4) Entertainment staff was not engaging during my stay so I did not know what was happening(5) Must cross street from one part of hotel to the beach side, do not get hit by a car on the way! Odd odd setup.(6) No WIFI, must walk 25 minute to calle 54(7) No money exchange direct at hotel, must go to bank during daytime hoursThe GOOD:(1) People really nice here, bartenders, reception, security, maids, the service is nice, do tip because it is appreciated here and goes a long way(2) Pool side snack bar: fresh pizza or sandwich made hot, so it is a good option in avoiding the dining room(3) Beach beautiful part of it, not rocky, enough shade or sun if you need it(4) Other travellers are nice, no obnoxious big groups or teens, I think this place is great for couples or if you are alone(5) Location to downtown; club walking distance 5 minute, bank 5 minute, stores/food stands 5 min, close to everything. I loved it. (6) Coffee; always good these guys know how to make it right, ive been to resorts they mess it up or seems a little not fresh, but here it was perfect everytime!How to MAKE IT BETTER!!!(1) Bring/pack food or snacks, or bring money for foodstands(2) Fridge in room can store your own drinks! buy for cheap at store if you prefer selection or specific things(3) Plan trips out and about, there is a lot to see, if you have running shoes even better.(4) Have Cuban money from airport if you arrive late or sundays? they might be closed that day.(5) Expect a small hotel and small amounts of people, this is good depending on your purpose.I slept here but stayed out most times to explore the city. I suggest you do the same! Good spot for shorter than one week stays, not enough to do in 7 nights here alone. EXPLORE!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner
- Non motorized water sports
- Nightly entertainment
- 103 rooms
- Buffet restaurant
- A la carte restaurants
- 2 bars
- Swimming pool with kids area
- Tour Desk (fee)
- Laundry Services (fee)
- Currency Exchange (fee)
- Shops (fee)
- Air conditioning
- Bathroom with tub
- Satellite TV
- Security deposit box (fee)
Resort Location Map
Club Los DelfinesVaradero,Cuba
- Hotel Contacts
- Extra Info
Ave. 1ra., y Calle 39 Avenida de la Playa, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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