Club Los Delfines
- What's Included
- All Inclusive Features
We traveled on a budget and were not planning to stay at hotels at all but were more or less forced to take a room at the hotel as everywhere else was busy or more expensive. We could only get an all inclusive room which in the end wasn't so bad. The food was good and there was quite a lot of choice for breakfast and dinner, loads of fruit which suited me perfectly in that heat. However, I was very disappointed with the room; there was sand all over the floor and that was when we just got to the hotel, so it wasn't us that dragged it in from the beach. The fridge broke in the middle of the night with a really loud bang that made me think someone was trying to break in and there was a huge puddle of water (fridge freezer, ice defrosted).The hotel is right on the beach; it took us one minute from the room. Then again, Varadero is very narrow and the farthest you can be from the beach is about 10 mins walk
Being a communist country you can notice the disparity of the upper and lower class quite quickly. I have my issues about how you can be charged high prices for everything, while the locals make $20.00 CUC or USD a month. Disgusting how the government treats their own people. Most of the locals English is quite limited and the communication at the resort very sparse. Staff is not well versed in the costumer comes first. Very lax in providing top notch service. But, I guess if I were paid their salary, I would not be much different. I found Mexico to be a much better bang for your money investment.
I'm not sure why people say a lot of negative reviews. this place is great and I've been to varadero a few times before and I would go back.the food was exceptionally good, and the staff were great. the entertainment was awesome. the Only thing I will say that was bad is the room ( stayed in room 103) old air conditioner and makes terrible noise, very bad mold in the bathroom and ceiling , and cockroaches...i suggest the minute you see any of the 3 I've mentioned demand another room
Okay, when you factor in the overall costs, including taxes - then Cuba is a deal. Once you factor the costs of the flight, airport/hotel transfers, hotel and food & drink, then one should not complain - so let me stay with the positives.The location is on 1st Avenue at 38/39 street and either way you will find restaurants, coffee and snack bars, a mini department store, cigar/rum store, banks and tour bus stop. Great location !!Beach - the beach is excellent.Rooms - we had a decent size room, very clean with a chambermaid who was most attentive and clearly took pride in her work. The shower was good, water pressure was fine and except for one hour, plenty of hot water. Safe in the room, phone, comfortable bed and the air condition was fine and the fridge (while older) worked fine.Food - breakfast was great, decent variety but basically the same stuff each and every day. Lunch to be honest was hit and miss and dinner was way below expectations. We decided to eat in the area several times. If you are a picky eater, then this hotel is not for you and dare I say Cuba may not be for you either. We did go to an a la carte dinner one night and the food was excellent and the service from Gustavo was even better. Bars - a Cuban Bar is a Cuban bar... the service was good but the hotel decided to close one bar (by the beach) to do some renos to the bar area. The coffee bars were good and Cuban coffee is exceptional and there was a large coffee "menu". Pool - the pool is small as is the hotel, not well used at certain times of the day as there is limited shady areas to choose from. However the pool was clean and was adequate.Hotel Presentation - the hotel is older and it clearly needs serious TLC. The hotel is Cuban owned so it would appear the staff have limited say in how to improve its overall appearance. While I realize it's Cuba, there is no excuse for burned out lightbulbs, rusting light fixtures and electrical wires that were dangling in a few areas. (No, I didn't check to see if they were live). Staff - overall the staff saved this holiday for me. The majority were about the guests, they were friendly and attentive all the time. The exception were the two guys on the beach that went in to business for themselves in selling drinks and lounge chairs to non-guests for 3 CUC (about $3 US) and taking it for themselves - disappointing and not fair to the staff who were working hard and taking their jobs seriously. I saw one guest complain to the front but the practice went on nonetheless. I love Cuba and the Cuban people - take this staff (outside of two above) and I would stay at any hotel they worked at. Would I return to Los Delfines? NO - not until it is bought by a non-Cuban firm that understands the hotel business and is renovated. The place has such potential based on the location alone, but somewhere up the management chain - there is too much indifference. Pity I say.
This was our 6th visit to this charming little beachfront hotel in the heart of Varadero and we will definitely be returning. We had never traveled to Cuba quite this late in the spring but truly enjoyed the beautiful weather and uncrowded beaches, along with the always friendly staff and great location of this hotel. The dinner buffet may not always be great but breakfast and lunch are usually quite good and there are several good restaurants within easy walking distance with two.. Nona Tina's (Italian) and La Vicaria (Cuban) located immediately adjacent to Calle 38. Standard rooms are a little small but comfortable and clean. Oceanfront rooms are a little larger but limited in number. It is an older hotel and faces the challenges that go with that but they are always upgrading facilities (were undertaking a major renovation of the 24 hour lobby bar as we were leaving) and have excellent and very friendly competent staff who do their utmost to make your visit to their country a pleasant one.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner
- Non motorized water sports
- Nightly entertainment
- 103 rooms
- Buffet restaurant
- A la carte restaurants
- 2 bars
- Swimming pool with kids area
- Tour Desk (fee)
- Laundry Services (fee)
- Currency Exchange (fee)
- Shops (fee)
- Air conditioning
- Bathroom with tub
- Satellite TV
- Security deposit box (fee)
Resort Location Map
Club Los DelfinesVaradero,Cuba
- Hotel Contacts
- Extra Info
Ave. 1ra., y Calle 39 Avenida de la Playa, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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