Club Los Delfines
- What's Included
- All Inclusive Features
Have been going to this resort about 12 times in the last 3 years. I know most of the employees and management by first names. I have seen management come and go.Sadly, the loss of Luciano has changed the mood of the hotel, noticeably. The people at this hotel I consider "my extended family".About one month ago I took my friend from the States to the resort as a gift. I was never so embarrassed in my whole life...The food was TERRIBLE. Cockroaches coming out of the sink, black mold in the rooms, changed again. (Went there two months ago and same thing re the mold)No fridge. No Telephone in any of the rooms. Beach front, premium rooms are directly over the bar and entertainment, so don't plan to retire early. Music is loud.The entertainment is ok but NO ONE CAN REPLACE LUCIANO. The replacement girl is a joke. She'd rather entertaine 3 or 4 kids inside while not interacting with any of the guests outside, Hardly and stools at the bar and also NO SMOKING sign there two.My husband came to spend one night, sharing the kingsize bed with me, while my girlfriend stayed on the 3/4 bed, while we were in the PREMIUM ROOM and they charged me an additional 75 pesos for him to sleep there. He had NO FOOD. I WASREALLY ANGRY. He was leaving the next day for Toronto while my friend and I were staying on for 4 more days.Location is wonderful and great beach and it was my favourite hotel in Cuba, but I have to say, we will NOT be returning. Everyone there calls me "MAMA".
This an update I have received from a friend who works at Los Delpines over the past week post Irma. The resort took many precautions to reduce damage, and removed the canvas covering walkways, palapas stored up against the lee side of the restaurant building. The biggest casualty was the loss off the large tree shading the lobby bar patio. The lobby bar pictures she sent showed it filled with tables, speakers, canvas but the building appears otherwise intact. Staff are working to remove sand from buildings and walkways. Many trees around the resort are damaged and stripped of leaves and fronds. The road way between the pool and lobby bar been totally covered in sand, and concrete hydro poles were tilted precariously. We hope to visit again in November.
We stayed 2 weeks July 7-21st. This was our 7th time staying at this resort in as many years. We are starting to notice the hotel is working on its image the best it can. upgrades to the buffet area and bar area were nice to see. We have had many different rooms during our visit and as a rule they have been clean and maintained as much as can be expected. Our last room was an ocean view over the lobby bar. Yes the toilet plugged up 3 times during our stay, but we simply flagged down the maintenance guy, he gave it a plunge and away we went. (Can happen anywhere). The only down fall is if you like to retire early the entertainment is right below you at night. The buffet has come along way over the years. Gee ( buffet manager) has and is working hard to provide a good variety of food. While my wife and I are not really picky eaters my wife is a celiac and she never had any issues finding something at every sitting that worked for her. Since we were down for 2 weeks we did eat at a couple of local restaurant's and because of the hotels location they can be found very close by. We did venture out to the casa de la musica one evening with a local friend and the dancing and bands until 4am was a real experience! (Thx Yailin!) Pedro and his animation crew keep things entertaining and up beat.Staff- here are our thoughts. They are all very interesting and unique people. From day one we made a point of getting to know everyone and over the years have tried to learn more Spanish every year.(Why should one expect them to speak fluent English?) Everyone working there from the receptionist, bar tenders, maids and security guards, are all willing to help you out when needed and share a laugh.To sum it up the beach is magnificent, the hotel is small (102 rooms I believe), close to everything down town, and an amazing staff. If you want a very nice relaxing vacation give the Delfines a try, and enjoy your vacation. FYI they came thru IRMA with very minimal damage. Glad to hear!
Beach was greatThe guys at front desk greatMaid greatRECEPTION LADY IDIOTPool guy greatbe prepared to buy your own food great pizza on side streetDon't take horse and buggy they charge you more at the end of rideLady in gift shop greatRECEPTION LADY IDIOT
Great price for June - $450 and change - each for hotel and airfare - one week. This is an older 3 story resort located in the centre of town. No elevators - so be prepared to to climb. Food was relatively the same daily; however, we ventured out to the local neighbourhood and found a couple really nice restaurants for good inexpensive meals. Try La Vicari - great food. June is a slow month there as it is HOT. The locals use the resort as a holiday destination. Rooms were clean, well maintained. Clean towels, bedding. Beds relatively comfortable. Spent lots of time at the beach swimming and reading - beach well maintained and clean, beach chairs and thatched sun shades available. Get them early. Do take advantage of the horse and buggy ride later at night when it is cooler. It's a great view of the town night life. If you are looking for something quiet this time of year (meaning June) it's something to consider.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner
- Non motorized water sports
- Nightly entertainment
- 103 rooms
- Buffet restaurant
- A la carte restaurants
- 2 bars
- Swimming pool with kids area
- Tour Desk (fee)
- Laundry Services (fee)
- Currency Exchange (fee)
- Shops (fee)
- Air conditioning
- Bathroom with tub
- Satellite TV
- Security deposit box (fee)
Resort Location Map
Club Los DelfinesVaradero,Cuba
- Hotel Contacts
- Extra Info
Ave. 1ra., y Calle 39 Avenida de la Playa, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.