Grand Memories Varadero
- What's Included
- All Inclusive Features
In our opinion the Grand Memories Varadero is a solid 4 stars, not quite 5 star as some suppliers rate it. It has an active pool area with lively entertainment staff, as well as a nice white sand beach. Rooms are spacious but just average in terms of decor and maintenance. Service is good, tips go a long way. For larger families, Royal Master Suites can accommodate up to 5 adults and 1 child or 4 adults and 2 children. An attractive price points makes this resort a popular choice in Varadero. If you're looking for a nicer option in Varadero, take a look at the Iberostar Varadero.
My partner, myself and his sister stayed at Grand Memories from 26th Oct to 12th Nov.. we read the reviews before we booked but the bad reviews didn’t really scared us. First we want to say thank you to Yanelis she made the best spanish coffee for me and my partners sister, (Yanelis if you ever read this, i hope you received our little letter we left for you before we went back home) :) shes amazing lady, always smiling, i have never seen a friendlier person like her. Second we want to thank Luis the bar man he made the best Cuba Libre :) we miss you both!! We don’t have anything to complaint about, the rooms were perfectly clean!! We stayed at 24block on 3rd floor. The beach were next to us so we didn’t even visited the pool area. The buffet food was good, never cold as long as you don’t walk around for hours the food wont get cold. Snack bar was okay, its a snack bar so people don’t expect a miracle. The whole hotel was clean, it was well looked after. The lobby bar area was peaceful but in the evenings it would get louder. We reserved places at Oriental and Gourmet restaurants they were amazing, there was some confusion with Gala dinner as when we turned up at they date and time we booked they advised that there wasn’t a Gala dinner that day. But never mind we went off to a buffet :) we loved the Michael Jackson show !! Good work guys!! In general the holiday was great!!! Thank you to all staff for being so friendly and trying your best to help all the people to have a great time!!
Just got back from our first trip to Veradaro. I will say a few things The beach is nice. The staff is extremely friendly. The resort is nice. The room we stayed in however was not to good. The room had water on the floor after it rained. We also did not have hot water for a shower for 3 days. Just remember tho if you are looking for a cheap getaway Cuba is ok. Food is just ok kind of blahn. So i give it a 3/5.
My husband and I stayed at Grand Memories with another couple from November 8th to the 15th. We stayed in building 20, 3rd floor. Rooms are spacious and clean. Grounds are beautiful, gardeners work constantly doing upkeep and their hard work is evident. The beach is amazing! We were lucky enough to have an entire week where the ocean was wavy, hours of fun spent jumping in the waves!! Animation teams are fantastic, they work hard to try and get everyone involved and have fun, we especially enjoyed Coco who had the greatest smile and attitude, he really made you want to participate.The food at this resort was very good, you can always find something to suit your mood and appetite. The oriental restaurant and the Gourmet restaurant were both wonderful! The omelet station at breakfast is great also.Special shout out to the 'loud' pool bartenders, most especially Norge who would always greet us with a smile! Guest services are always ready to answer any questions and help with any problems, Lisa was fantastic to us. An amazing representative for the hotel, always greeting us with a smile and a hug even though she, like all the employees, work extremely long days, you would never know from their attitude.Would definetely recommend this hotel!
I loved this place. Too bad Irma stroke and ruined our vacation. The rooms are very stylish, clean and spacious. The food is delicious - I was so afraid it won”t be good, because I read some reviews. I do not come in vacations to eat, but I do appreciate good food. Their food is very natural - cuban cuisine is simple and delicious. We chose between many kinds of fish, salads (olives, fresh salad, tomatoes, mushrooms, etc with many dressings), many fresh fruits, fresh fruit juice. Their sweets are very tasty and I loved some of them for their natural taste. Pizza, many kinds of roasted meat, pastas and even ice-cream... oh, I will never forget the taste of that ice cream... They served you every night with white or red wine, water and juices. Laura, a beautiful cuban girl served me and my mom very respectfully. She was very genuine and kind. The shop from the resort offers some souvenirs at good prices - I bought some cigars and some rum for a decent price. The animation group was involved in our... feeding. Yes... there was no animation, but I understand. Irma happened. They were very helpful and they did their best. The staff from the bar is amazing - they are kind, they serve you rapidly. Too bad they did not have mohito. I wish they quit using disposable plastic glasses and invest in some other kinds of glasses. I am sure that they are MUCH cheaper (in the long run). The beach is beautiful and kind of savage when you are heading left (when watching the sea).I had an argument with the woman from the exchange office and that is why I rated the hotel 4 stars. She did not respect the schedule (she was almost never there) and when I asked her to exchange some money she told me very angrily that she had no money. The next day she told my mom ”maybe manana” when she was asked the same question. I thought she was joking. I could not understand why she would not change us some money. I asked her kindly why she has no money and she instantly started to yell at me. We argued in spanglish (because her english was not very good). I wanted to know the reason why she does not have money to exchange because I wanted to understand her. After minutes of talking I understood that they are brought from somewhere. She constantly put faces to imitate me, she did not let me speak and became even more angry when asked about the schedule. Minutes after, we watched her exchange money to some other tourists. She obviously exchanged money preferentially. She was very unprofessional, rude and uneducated. It is unacceptable to have this behavior. We were on a vacation and we payed for a pleasant experience, not for an argument with a stupid and gruesome person. I would have fired her. The last day we exchanged some money to buy souvenirs. She exchanged our money with the worst currency ever. I was upset and I thought about this incident days after. She is very bad for the hotel s image. That is the reason I rated 4 stars. Every other staff member was trying his best to do his job, was kind and genuine. Please bring clothes that you do not like anymore and any kinds of perfume/cosmetics. They do not have anything like that in Cuba. Too bad. Also, prepare to waste many hours to connect to the internet. Not to mention that a 5 minute call in my country (Romania) cost me around 30 dollars. No joke. I would also like to thank the hotel staff for the measures taken before and during Irma. There was no incident. They managed the situation perfectly. I am sad that I stayed only one week (we brought two), but we were sent home. We wanted to stay... I am also sorry for the damage that Irma had done to the resort... This resort is heaven.
Travelled here November 2016 and just posting a review now. This was a former RIU Hotel then taken over by Memories.Overall, we had a great time here. Our room was located near the beach and was only a short walk away. Also, everything else such as the main lobby and restaurants were conveniently located. The Beach was stunning as usual in Varadero, the Rooms were nice and clean, Food was good with a great selection and was nice size resort to walk around. Only thing that could be improved is some maintenance....little things like paper towel dispensers were missing or not working well throughout the resort, same with toilet paper holders and towel racks in the room. Otherwise, definitely would return and recommended.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- All drinks (Domestic and select Imported beverages, 24 hours)
- Drinks at disco
- Daily activities
- Evening entertainment
- Entrance to night club and drinks
- 1110 Rooms
- 1 buffet restaurant and 6 a la carte restaurants
- 7 bars including Pool bar
- Spa (fee)
- 2 tennis courts
- Games room
- Sports pitch
- Gift shop
- WiFi in lobby (fee)
- Varadero Golf Club nearby (fee)
Hotel Room has:
- 1 king or 2 double beds
- Satellite TV
- CD player
- In-room safe
- Balcony or Terrace
- Coffee maker
- Max occ. 4, up to 3 adults
Adults Only Section Amenities:
- 150 suites with a private reception
- Complimentary 24hr room service
- Closer to the beach
- Exclusive pool
- Exclusive access to International restaurant
- Club house and cigar room
- Butler service
Weddings - Packages are available. Please inquire for more details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Memories VaraderoVaradero,Cuba
- Hotel Contacts
- Extra Info
Km 18.5 Autopista Sur Parque Natural Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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