Grand Memories Varadero
- What's Included
- All Inclusive Features
In our opinion the Grand Memories Varadero is a solid 4 stars, not quite 5 star as some suppliers rate it. It has an active pool area with lively entertainment staff, as well as a nice white sand beach. Rooms are spacious but just average in terms of decor and maintenance. Service is good, tips go a long way. For larger families, Royal Master Suites can accommodate up to 5 adults and 1 child or 4 adults and 2 children. An attractive price points makes this resort a popular choice in Varadero. If you're looking for a nicer option in Varadero, take a look at the Iberostar Varadero.
Beaches were great, pool needed some some work, rooms needed updated. Bathrooms total over haul....... Buffets were a joke, we are not picky eaters but it was awful. The weather and beach was the best part of our holiday, upgrade to the diamond club.
Just returned on Saturday from a great stay at the Grand Memories! We were a group of 10 ranging from ages 8 to 66 celebrating my mother's 60th birthday and it will be a birthday she will never forget!! We spent most of our time at the pool. The beach was spectacular except at this time of the year, the tide was higher and the waves were larger so being at the pool made it easier for the younger kids, plus the entertainment and pool bar made for a great afternoon! Having been to Cuba many many times, all I can say is the staff are always the most memorable of my trips, and the Grand Memories did not disappoint! From the minute we arrived to the hotel, we were greeted with smiling faces, amazing front desk receptionists, and the amazing Ray who brought us to our room and helped us to the 3rd floor with all our luggage. The two women who worked at the mini club, I wish I knew how to correctly spell their names, were so great with the kids and always so nice with us. The buffet staff was incredible, and the food was amazing and always plenty. Binni, our maid was so pleasant and wonderful all week long. And of course, the entertainment team... Carlos, Coco, and the rest of the animacion did an amazing job at keeping us entertained throughout the entire week. Don't miss the foam and beach party, what a blast!! They were all so friendly and really were the highlight of this trip. Missing them all very very much. My only one complaint would be the lack of bathrooms around the resort (which is very big) so finding one in a hurry was hard but other than that - I could not complain!Grand Memories indeed! Ones we will never forget!!
We spent just 3 days at this "all inclusive resort" and upon check in were told that we could only eat at the single buffet restaurant available as all reservations at the restaurants were booked until "the day after your checkout'. After much time spent at "customer service" desk, we were given a dining slot for the last two nights. We thought this was a big win, until we ate at the restaurants. In both cases, the menu consisted of two choices of appetizer, entree and desert, the food was marginal, and the restaurant was not half full. The beach bar was 25 yards into the jungle path, NOT ON THE BEACH, And they serve dixie cup sized cups for drinks. As another added aggravation, their guest room card readers did not work properly, so at the end of a long day, you take your room key and try to get in the door and it doesnt work. Soo, a long walk back to the front desk to get another room key and back to the room, and IF you jiggle the card up and down fast enough, the door opens. IF you try to call to get a room key delivered, they switch you twice, then to customer service, who hangs up on you or never answers. This happened 3 times in my 3 night stay. Towels and bottled water are in short supply at all times. This is a resort in the process of going under. JUST DON'T!
I have always visited Memories chain hotels in Cuba.This is the worst one that we visited.Food was great in the restaurants.But cleaning room was terrible especially washrooms.Public washrooms were not fixed and most of the time lobby restroom was blocked.Couple of bad experiences in the hotel led to this point especially missing cigarette pack from room and personal belongings in pool area.
I visited this resort from Oct 11-18 with two friends. We had an absolute blast. The place was clean, the staff were very friendly, and the food was better than other resorts I have visited in Varadero. My only complaint is that they need to open more bathrooms. The only bathrooms that were open were in the lobby so you had to hike from wherever you were to use them. I would definitely return here.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- All drinks (Domestic and select Imported beverages, 24 hours)
- Drinks at disco
- Daily activities
- Evening entertainment
- Entrance to night club and drinks
- 1110 Rooms
- 1 buffet restaurant and 6 a la carte restaurants
- 7 bars including Pool bar
- Spa (fee)
- 2 tennis courts
- Games room
- Sports pitch
- Gift shop
- WiFi in lobby (fee)
- Varadero Golf Club nearby (fee)
Hotel Room has:
- 1 king or 2 double beds
- Satellite TV
- CD player
- In-room safe
- Balcony or Terrace
- Coffee maker
- Max occ. 4, up to 3 adults
Adults Only Section Amenities:
- 150 suites with a private reception
- Complimentary 24hr room service
- Closer to the beach
- Exclusive pool
- Exclusive access to International restaurant
- Club house and cigar room
- Butler service
Weddings - Packages are available. Please inquire for more details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Memories VaraderoVaradero,Cuba
- Hotel Contacts
- Extra Info
Km 18.5 Autopista Sur Parque Natural Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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