Grand Memories Varadero
- What's Included
- All Inclusive Features
In our opinion the Grand Memories Varadero is a solid 4 stars, not quite 5 star as some suppliers rate it. It has an active pool area with lively entertainment staff, as well as a nice white sand beach. Rooms are spacious but just average in terms of decor and maintenance. Service is good, tips go a long way. For larger families, Royal Master Suites can accommodate up to 5 adults and 1 child or 4 adults and 2 children. An attractive price points makes this resort a popular choice in Varadero. If you're looking for a nicer option in Varadero, take a look at the Iberostar Varadero.
This hotel is rated as a 4 1/2 stars but our expectations were a bit high as we gave it a 2 1/2 stars. The entertainment is excellent, they have a quiet pool and an entertainment pool with games and shows, they have side shows every night, music in the lounge and on the steps, great shows in the theatre and a disco party room. The tours are enticing but costly (best to buy them in advance). The rooms are average but smell of humidity (gross). They take great care of their grounds but not much else. The outdoor showers to rinse off the salt are mostly all broken, mens public washrooms are atrocious, there is broken glass everywhere and the food is quite bland. But the staff is very nice and always smiling and want to make sure you are happy. We took a tour to Havana and all we could say was the city is crumbling... they do not believe in renovating!
This was our first trip to Cuba, we spent 7 days at Grand Memories and had a great time. Keep in mind that this is a large resort, so you will need to get to the beach early to reserve a chair. also the walk to the beach can be a little long if your room is at the back of the resort The beach and water were beautiful, a bit crowded at times, but a great atmosphere. The staff were awesome everyone said hello, and were eager to help, unfortunately the only rude people we saw were some of the tourists. The food was OK, the buffet had a large variety. so you will always find something you like. as for the a la carte. we were able to book for the same night we arrived. no complaints there, The room was cleaned every day and the fridge refilled. we always had clean towels too. we left the maid a few pesos every day and she appreciated it, The only issues we had were getting small bills for tips. the exchange at the hotel never had ones. and the lines were long so get as many as you can at the airport. the lines there are much shorter too. All in all , worth the money,
This was my 5th time to Varadero, and my least favourite resort. The Grand Memories is the largest resort I've ever stayed at. Which I think is why I had so many cons. This resort requires a lot of walking I was located in the regular rooms building 14, the longest distance from the beach. My cons were: only 3 of the 7 days did I have bathroom towels, I had to request a beach towel which took several long walks to reception, the entire 7 days I was never able to exchange for a clean one, never open. Never had a warm meal. Relaxing pool not relaxing as kids screaming even though there is a separate pool for kids. If you want a beach chair you will need to get up before daylight or tip the beach guy to save one, not enough chairs at pool either. Very strong sewage smell around some buildings, some even have a sewage river running in front. No washroom near the beach, drink bar is on the path to the beach not on the beach and very small and not central. Pros: very large pools one has food and soft serve ice cream. Store on site has useful things you may have forgotten like sunscreen and spf lipsol. Always was able to find a dining room chair to eat at. Very large lobby with cool entertainment, very busy lobby with lots of people but staff still works consistently on serving drinks, impressive, same for beach waiter, he ran all day. Maid was so sweet would do anything she could to make your stay better. For me personally I think the resort is just to big and spread out everything was a journey and crowded. But definitely better than the 100cm of snow I missed while away.
Where to begin... I can't say enough things about this fantastic resort, but the main thing for me is the people. Bar tenders, house keepers, gardeners, bell boys, everyone always greets you with a hello and a smile. My main tip is get to know the workers! They love making friends and getting to know them makes your experience that much better.Our room was always clean and our maid always made sure to give us a wave if she saw us in passing. Now... Everyone always talks about the towel problem at this resort, it is Cuba. Sometimes supplies run low so I would recommend bringing an extra towel or two if you have the room. There was only one day this week we didn't receive towels, I asked my maid about it and she let me know that there was none clean at the time. However, later that day she did come back to our room with two clean bath towels and apologized for us receiving them late. Not that the lack of towels was her fault anyway! Entertainment staff... All I can say is wow. Whether it be the beach or the pool there was always something fun going on, different activities for people of all ages. Get to know them!! I can't say it enough, you will be so glad you did.This is my second time at Grand Memories and i'm already so excited for my next visit!Don't let some of these negative reviews scare you, see for yourself!
Most likely the place was overbooked. When arrived, we could not enjoy any of the gourmet restaurants we were offered due to overbooking. The buffet food was not as good. The staff were exhausted though they tried their best and were charming. The piano bar had great musicians. The beach is nice
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- All drinks (Domestic and select Imported beverages, 24 hours)
- Drinks at disco
- Daily activities
- Evening entertainment
- Entrance to night club and drinks
- 1110 Rooms
- 1 buffet restaurant and 6 a la carte restaurants
- 7 bars including Pool bar
- Spa (fee)
- 2 tennis courts
- Games room
- Sports pitch
- Gift shop
- WiFi in lobby (fee)
- Varadero Golf Club nearby (fee)
Hotel Room has:
- 1 king or 2 double beds
- Satellite TV
- CD player
- In-room safe
- Balcony or Terrace
- Coffee maker
- Max occ. 4, up to 3 adults
Adults Only Section Amenities:
- 150 suites with a private reception
- Complimentary 24hr room service
- Closer to the beach
- Exclusive pool
- Exclusive access to International restaurant
- Club house and cigar room
- Butler service
Weddings - Packages are available. Please inquire for more details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Memories VaraderoVaradero,Cuba
- Hotel Contacts
- Extra Info
Km 18.5 Autopista Sur Parque Natural Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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