- What's Included
- All Inclusive Features
The food was pretty good. The spread at New Years was fantastic. Bring light bulbs and toilet paper. The hallways were dark and the toilet paper was sparse. Only 2 small hotel towels for showers which were cold to warm. Strong smell of pétrole from the plants between 4 and 5 am. Bring earplugs because the bar in front of hotel is noisy. We were there just to sleep and eat. Location was great. Beach was even better than imagined and the sun...priceless.
This was our first trip to Cuba and the first hotel, on our first night. This hotel, like all the hotels in Cuba, is owned and operated by the government. The first room we were led to was in the adjacent "apartmentos". The elevator was slow, pitch black (broken lights) and dirty. Hallways smelled like roaches. If you don't know what roaches smell like, imagine the smell of wet cardboard mixed with elmer's glue. The room was dirty and damp, had windows and doors that did not close, an old rusty refrigerator, cardboard taped around the A/C, broken tiles in the bathroom, and two small (both short and narrow) sagging dingy beds with no pillows. That room was $119. Next we were led to a room in the main hotel that was $16 more per night and a bit better, although still very old and dilapidated. There was a small balcony almost completely occupied by the A/C, but we managed to cram out there both mornings with our cafe con leche. Nice view of the main street and ocean. The hallway was less terrifying in the main hotel and we were on a low enough floor that we could avoid the elevator. A word about food and drink. The food was disgusting. The dinner buffet smelled like dog food. Flies everywhere, dirty tablecloths, lukewarm dishes of varying shades of grey slop. The chefs are basically cooking in prison, so I don't blame them. But be warned. We only ate breakfast at the hotel, and even that was a challenge. You can't technically have coffee in your room, although we worked around this rule by promising to return the cups. Get there early for breakfast. They don't change the linens on the tables, and the best items go fast. Also the flies... The alcoholic drinks, which are included, are served in small plastic specimen cups. After draining the two gulps of liquid, guests left cups and straws to blow around the facility, making the already run down resort feel even more like a literal garbage dump. We stayed at another hotel in varadero at the end of our trip and it was only marginally better. Both were overrun with loud, drunk, ill-mannered tourists. We overheard conversations and spoke with several people, whereby we learned many were from Quebec. I was appalled at how disgustingly they behaved. There was no attempt to throw waste in garbage bins. Plastic cups strewn across the beaches, mistreatment of the staff, drunk and just stupid. The environment was run down and our fellow patrons acted (appropriately!) like pigs. Some of them come for months at a time to just throw themselves around the slum-like hotel, eating food that smells and looks and tastes like prison food and getting drunk off a thousand tiny plastic cups of rum. Quebec must be awful if this is their idea of vacation. Sadly I can't recommend any casas particular in varadero since we booked (and paid) in advance at these two hell holes. But I did see several CPs on our walks around. Our wonderful experience at an independent casa in Havana convinced me that is the only way to travel! Prices might be a third to one-half of what you pay at the govt hotels and facilities and food far superior. Guest reviews of the more expensive hotels down the beach in Varadero indicate they may be incrementally better, but still far short of US standards and costing upwards of $300-$400 per night. In Varadero there are a few decent places to eat past Calle 30. La Bodeguita del Medio is one of the more consistent restaurants within walking distance, "consistent" being used in the Cuban sense of the word. By US standards, note that they may run out of 40% of their menu and close hours early. But hey, this is Cuba, folks.
Worst hotel in my lyfe. Doesn't worth 3 stars. Stinky, dirty, broken. Big bugs in the rooms. Only single bar opened for the customers. Elevator- klaustrophob's nightmare-no light. Never again. Highly not recommended.
I spend 2 nights with my family. All the hotel is terrible, not hot water, ac didn't work, water on the floor all around hotel, broke walls on the rooms, ladies in reception were really rude. Food was bad and they didn't have many things to offer.They were not helpful at all. But all the opposite making all the things more complicated.Only good thing was the shows at night. Personally I'm not comeback.
Our first night in Cuba was not welcoming...The room was dirty and outdated. The bathroom tub was rusty, and the shower handle was broken. The doorknob to the actual room was broken. We landed at night, and couldn't wait for the morning to check out and RUN to another hotel. HORRIBLE...lots of locals are there as well, the pool looked disgusting, oh and the food..TERRIBLE..just TERRIBLE...stay away! I cant understand why it is all inclusive, very poor quality service ..the building is very old too, the paint is peeling off hotel.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner daily
- Unlimited domestic drinks from 10am to 10pm at the beach & pool bars
- Selected daily activities
- Nightly entertainment
- 78 rooms recommended for those looking for a budget hotel
- Beach & pool bars
- Lobby bar open 24hrs (fee)
- Massages (fee)
- Gift shop
- Close to shopping, restaurants & bars in downtown Varadero
- 2 twin beds
- Satellite TV
- In-room safe (fee)
- Bathroom with shower
- Max occupancy per room is 3 adults
Resort Location Map
- Hotel Contacts
- Extra Info
Primera Avenida e/ Calle 13 y Calle 14, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.