Hotel Bella Costa
- What's Included
- All Inclusive Features
The Hotel Bella Costa is a great resort for those looking for plenty of day excursions and activities to do. Much like other resorts, this one is situated amongst a beautiful strip of beach. The pool is good. However, during some parts of the day, it does have a tendency to get really busy and packed with kids. The staff is incredibly friendly and personable. Most of them would remember you by name. Plenty of food options available for buffets and a la cartes. Make sure to make a reservation at the Italian Restaurant. The property is a little outdated, but still well maintained and cleaned. Overall however, this is hotel is great for its value.
Location: Beachfront, 30 minutes from the airport, 5 minutes to downtown Varadero.
The resort is a little bit dated and in need of some modern updating however it is in a beautiful beach setting. On an all inclusive basis the food quality and choices are very good with food/drinks available around the clock.( One tip if you are a beer drinker and like to have a pint, bring your own glass or buy a travel mug at the onsite shop, no shortage of local "Cristal" or "Bucanero" beers but it is served in small glasses). Resort is a few miles out of Varadero Town so it means a taxi,bus or tuc tuc ride to visit the tourist shops (well worth a haggle regarding the prices).One very positive about this resort is the staff who are very friendly and helpful.There are two currencies in operation in Cuba the "Tourist" Peso and the "National Peso" (that the locals use), make sure you understand the difference before you travel.!
This is the first bad review I have written, I usually take a few bad reviews with a pinch of salt and see if a hotel is really as bad as some people say myself, but I really haven't got anything good to say, the other bad reviews really are justified! My husband and I stayed at this hotel for 10 days in August/September. We were informed the hotel was a 4 star rating and was an 'All Inclusive' package. We reviewed the hotel's website noting the amenities and facilities available. We were really looking forward to it.Upon arrival and room allocation (room 504) we were shocked to note the very poor condition of the room. The room smelt of damp, was dirty and the bath looked as though it had not been cleaned. After a long flight we wanted to shower however the shower was not useable due to the fact it was positioned too close to the ceiling meaning the head of the shower could only be directed toward the shower curtain or wall. We also noted there was no shower gel or shampoo in either of the wall mounted dispensers. Likewise the hand soap dispenser was also empty. The coffee making machine was devoid of any coffee or milk and there was no coffee pot. Not a good start!The following morning we complained to our holiday rep. who arranged a room change (room 536). Whilst talking with our rep. staff arranged for the shower head to be changed to a large 'sunflower' type, the residual grout was left in the bath where it fell from where they changed the head and the floor was wet. We were also supplied with a bar of soap. Room 536 was not much better than the previous other than there was no smell of damp. There was a basket containing complimentary toiletries minus shower / shampoo gel. We asked reception to replenish the gel dispensers on the wall however this was never done at any time during our stay necessitating the purchase of shower gel from a local shop. Once again the bath had not been cleaned and never was during our stay, likewise the wall tiles were excessively grimy together with the mirror and taps of the sink, bath and bidet. The bidet was not fixed to the floor and could be lifted up. The ceiling appeared as though it may cave in at any time and it's fixing was in question. These issues are on top of the poor condition of the floor tiles and grouting which had seen better days.The air conditioning vent in the main bedroom was filthy and black with mould and posed a health hazard re Legionnaires Disease (water droplets dripping onto floor).The valance of our bed was dirty, the furniture was in a poor state i.e. table top held on by 1 screw, bedside cabinet handles loose and spinning round. The sliding patio door could not be locked and left our room insecure. The ceiling had a hole above our head and the decor of the room suggests if has not been painted for some time (previous colour of the room evident by poorly painted walls). Previous tenants had obviously smoked as was evident by the numerous cigarette butts in the potted plant boxes on our balcony. We asked our rep. to be moved to an alternative hotel however we were informed this would cost us more money which we did not have.The rest of the hotel was in an even more neglected condition. In the hallway outside our room a bucket and cloth was placed under the leaking ceiling when it rained and that is where it stayed, there were however several other leaks whereby puddles were left for days without being mopped up thereby causing a slip hazard.The balcony area at the end of our corridor was in an appalling state with cracked floor tiles and a large section 'lifting' and loose. There was evidence of damp and loose brickwork near the roof line.The landing area by our lifts had numerous lights not working i.e. missing bulbs. the most alarming issue being the large area of damp in the ceiling by the staff only area where rot had caused holes to appear. Further investigation highlighted large areas of damp on the 6th floor ceiling again large puddles of water on the floor from the leaking roof. The corridor leading the gym and massage rooms smelt strongly of damp, again the ceiling outside the gym had large areas of damp and rot where holes were seen in the ceiling. The main lobby / bar area leaked the full length of the ceiling when it rained on several occasions and as such seating became wet and staff had to place warning signs re slippery floor. The ceiling had clearly been leaking for a long time as the fibre boards had numerous holes caused by water ingress.The hotel website details gymnasium, scuba diving tuition, basketball, Spanish classes, yoga and dance classes together with daily themed nights, to name but a few. Of those activities detailed above none were in operation other than the 1 themed night in our 10 night stay. The 2 treadmills together with the electric exercise bike in the gym did not work and their appearance suggests this to have been the case for some time. We were informed by staff the machines had broken the day previous which is too much of a coincidence. Previous reviews of the hotel also highlight this issue!The swimming pool had a replacement ill-fitting liner with a number of tears in it, once again very poor standard and a hazard to users. The outside areas around the pool and beach restaurant etc. were yet again poorly maintained with loose fencing and the palm thatched roofs having holes covered over with roofing felt (if repaired at all).The snack bar by the pool could only offer sub-standard French Fries and a burger in a slice of bread or a toasted sandwich.The majority of staff do try their best with what they are given to work with, but it just doesn't work.The exterior of the hotel is dirty, shoddy and neglected and is not anywhere near a 4 star rated hotel, hard pushed to call it a 2 star; and requires massive, extensive remedial repair or demolishing. Other guests we spoke to shared the same opinions and were very disappointed.The beach is the only good thing about this hotel, it is beautiful and the water is so warm.In short this is without doubt our worst holiday experience and I would not go back even at half the price we paid.
The resort has seen better days. Everything is worn and in need of better repairs or replacement. It is clean except for plastic glasses and straws left by guests.The buffet was terrible, such a shock! Canned vegetables and pans of unidentifiable mixtures of meat. Edible and plentiful bread, and other cheap basics such as rice, potatoes, sweet potatoes and some fruit ( guava, watermelon, melon and papaya ). The meat was chicken, strips of something and all reheated. Pasta "bar" was all reheated with sauce. Fish....what kind was not indicated but the frozen bag was left out for us to see as they fried it. Also a "salad bar" with no salad. Three kinds of beans and chickpeas, canned corn and hard boiled eggs with no lettuce of any kind. Tomatoes only sometimes and lots of cucumbers! The staff is unsmiling and unhelpful until you have tipped them a couple of times. Finding a free table is like playing musical chairs. Glasses and plates not always clean and the tables were always missing cutlery.The room was clean but again not up to date....meaning you walk in and the bedding is old looking, the sofa had mold, the tiles in the bathroom don't match and you couldn't pay me to sit down and have a bath in that tub. The mini fridge ( very mini and not cold, more cool ) has some canned drinks that are not replaced during the week as you drink them ( we asked, they are not allowed ) and two bottles of water that they do replace with one new bottle a day. We had a complimentary bottle of rum that when we put in the door of the fridge to cool down ( no ice) the maid moved it to lie down on the bottom of the fridge and it fell out and broke right away when we opened the fridge door. ( the mini fridge is balanced on a luggage rack. ) It was never replaced even though we asked. The fridge stopped working and leaked all over the floor and then the air conditioning broke AND it leaked all over the bedroom floor. It was not repaired until the next day...no air conditioning that night! The best thing is the beach. Wonderful white sand and 32 degree clear water that you can just walk into with a very gentle slope. Great security so you are not bothered and feel safe. There are lots of palm umbrellas and loungers, The beach grill is the only place to eat lunch, hotdogs and hamburgers that look and taste like what you expect. Would I go back to this resort? No! Would I go back to Varadero? Yes but only to a 5 star resort and only to swim in that water and walk the beach. My husband wanted to golf but the course was 95 cuban pesos not including the rental on clubs. The exchange we got at the desk was 73 pesos for 100 dollars Canadian. that makes the golf game cost close to 150 dollars.....Liked the most, the beach and ocean and liked the least, the food and the service.
it is a very nice hotel the attention to the client is perfect the workers always have a smile in there faces.The best part is the animation program they will not let you bored in anytime the problem is that the disco is to small
This was my fourth visit to Cuba, having been to Havana three times before and Varadero once. The Breezes Varadero was the second part of a split vacation between Havana where my son Ari and I stayed at the Bravo Arenal Resort (review will follow), a short 20-minute ride on the coast outside Havana. Where the Bravo Arenal offered an outstanding stay, the SuperClubs Breezes Resort Varadero was far from Super and perhaps its tired look and inept kitchen coupled with apathetic service should shutter its doors. The poor service began when we first arrived and I requested a 2 CUC (approximately $2 U.S.) Internet card; at the Bravo Arenal the 2 CUCs were simply charged to my room. At the Breezes I was told that this was not possible and that I needed to go back to me room and get the cash. No cash. No card. While the food at the Club Arenal was excellent I became quite ill at the Breezes. Yes, the food was not only bad, but also unhealthy. It took four days for my stomach to settle.While the property was not filled to capacity only half of the buffet restaurant was used. However the tables generally went uncleaned as there was not enough staff to maintain the room. One either had to wait until a table was cleaned or start cleaning it yourself. I opted for the later.The beach however is what Varadero is all about. No matter the lack of service, the poor food and terrible rooms infested with mould (see photo attached), the SuperBreezes Varadero, with its 20-year history, could not ruin the beach that has been enjoyed by many for over 100 years. However if you want the great beach, good service and an enjoyable food experience you can only count on one of the three at the SuperBreezes Varadero.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 buffet meals daily
- a la carte dining, 1 per stay, reservation required
- 24 hr snacks
- Unlimited House Wine, Domestic beer and select International brand drinks
- Lounge chairs, towels and umbrellas (pool/beach)
- Tennis (day time)
- Exercise room
- Pool table & ping-pong
- Dance lessons
- Spanish lessons
- Daily activities
- Evening entertainment
- Wedding Package
- 394 rooms in one 6-storey building and 2-storey villas
- 1 buffet restaurant
- 4 a la carte restaurants: Italian, Caribbean, Cuban, Steak House (dress code & reservations required)
- 2 snack bars
- 4 bars including Beach bar
- 2 outdoor pools
- Golf nearby
- Meeting facilities
- 2 tennis courts on-site (night lit, fee)
- Shopping on-site
- Gym, massages (fee)
- Beauty salon (fee)
- Internet access (fee)
- Non-motorized water sports available
All accommodations include:
- Cable/Satellite TV
- Mini-bar (fee)
- In-room safe (fee)
- Full bathroom
- Hairdryer 220V (adaptors required)
- Balcony or patio
- Max occupancy 3 persons
- Super Saver Rooms have no balconies
Standard Hotel Rooms
- 1 king or two 3/4 beds
- Standard Hotel Room Balcony also available
- 1 king or two 3/4 beds
- Living area
- More spacious and located in the villas
Kids Deal - One child 12 and under stays and eats free when sharing room and existing beds with 2 adults.
For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club and Kids' pool. Babysitting subject to availability. (fee)
Honeymooners - Receive a fruit basket, welcome cocktail and a romantic dinner in an a la carte restaurant. Request at time of booking, proof of marriage required at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Bella CostaVaradero,Cuba
- Hotel Contacts
- Extra Info
Carretera de las America km 3 1/2, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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