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Hotel Gran Caribe Palma Real

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Our Opinion

This hotel is not directly on the beach but the Palma Real does offer some of the best value Varadero has to offer. Usually we recommend a minimum 4 star hotel as standards in Cuba tend to be lower than in other sun destinations, but if you are on a budget, then this is probably your best bet. Definitely one of our most popular 3 star resorts in Varadero. The rooms are a little tired, but the pool is good and the beach area is nice. If you are looking for a low cost vacation then the Hotel Gran Caribe Palma Real is a good option.


Overview

Ideally located in the heart of Varadero, the Hotel Gran Caribe Palma Real hotel lets you take full advantage of the magnificent white-sandy beach nearby and this popular city's lively atmosphere. With an expansion and renovation, this vast hotel complex offers a wide choice of activities, all equally entertaining! Experience traditional Cuban music and dance at this themed hotel - magical nights will take you from the excellent Villa Sirena restaurant to the Havana Club, a trendy hot spot in Varadero.

Location: 250 metres from the beach, close to downtown Varadero, 25 minutes from the airport.


tripadvisor Traveler Reviews
  • Terri M : Fort Erie, Canada
6th and Final Time there!!

We have been here 1-2 times a year since 2013. I loved the place, the location and the staff. I know it had issues, wasn't the greatest resort, but we loved it none the less. Till our trip April 29-May13/17.The first week of the trip was okay. But by Saturday they had shut down two of the pools and emptied them. Some say it was shut by the government,or maybe they just wanted to clean them. Who knows. After that everyone had to use the third pool, then that started to get a bit iffy. But Sunday was full blown disgusting. Kept making complaints, but was getting nowhere. Finally offered a move to different Hotel. Sadly that took 2 1/2 days to happen. Only to be put in a room with more issues, No air conditioning, patio door wouldn't open and construction outside 24/7. Went downstairs request a move, TOMORROW! So eventually all moved and settled.Our second week, we lived out of suitcases and enjoyed 2 1/2 days before returning home.We made our issues known to WestJet Vacations, they in turn contacted Palma Real. Palma Real feels they did their best to satisfy us by moving us. We basically lost the second week except the last couple days, what about those days hanging in the lobby waiting!!.You can transfer people across the street without thinking twice when it benefits your resort. I know because my sister was asked to change hotels when she was there in February. She spent 4 days at Palma Real(where she went because of me) and 6 at Arenas Blancas.I will miss my favourite housekeeper, cooks, wait staff and bartenders. But we will make new friends or maybe see them in passing. But my money is as good as anyone else's and I do not need to be treated the way the director of sales felt the need to treat us.Thank you Palma Real, I will not be recommending you like I did my first time there. We are done!!

  • warrenjameshunter : Barrie, Canada
Great location, lots of reno`s needed. 3 Third time.

This was my 3rd time in the 3 years at this resort. Location is the true draw. I just got back June 10th 2017. Sad part is now things weren't disclosed that really made me kind of disappointed. The pool bar and building 1 and 2 are closed as well. Redtag did let me know of the closure AFTER I booked. So anyone that is going will be in building 3 or 4. Online websites are saying pool bar will be open July 1 2017. I spoke with workers and they think they got the year wrong. They haven`t even started deconstruction. Unless they are just going to patch, but it looks like it needs a lot of work. Rest of the resort is awesome. Rooms are clean and freshly painted. Maids and workers are awesome. Now another thing with the new owners is the Lobby bar closes at 12 midnight. It seems they want you to go spend the money at the local bars instead of freebees in the lobby bar. Apparently it will be going through another ownership change, and the new ones haven`t even come to assess the repairs. I am not picky so it still worked, spent it all at the amazing beach. You can walk to all the local shops, and at night you have cali 62, beatles, Havana, and a few others. Sure the first 2 years were over the top amazing because it was all open, but still just love this older place. Hoping management fixes the small issues. Food... bland... just bring some pepper, hot sauce and ketchup. Snack bar had good burgers and sandwiches... first year I preferred the snack bar. At night just go to cali 62 and get a nice half char coil chicken for 2 cp. Beach is a 2 minute walk, and there is a bar and wash room there right on the beach. I shall return if they fix the pool bar, and buildings 1 and 2(the party buildings_)... oh yeah the lobby bar needs to stay open later. Sadly if these aren`t fixed, they wont see me again. Keeping my figures crossed as I love this old place.

  • Amal H : Laval, Canada
Coming back again and I won't trust the new bad reviews!!!

Well I book somewhere else and than I had to change my mind!!! I want to see the employees again! and what about the location!! for a woman alone it's great... walking distance from everything, I won't spend my money on taxis ! I would let you know when I come back! my visit will be on the 30th of June till 14th of July! Gran Cribe here I come :))

  • TravelLover114011 : Regina, Canada
Everyting Good,but Older rooms

Good resort , nice staff, all the facilities for a resort at this price ... but very old rooms.. lot of drinks and food close to beach... have a snack and drink bar in beach... easy access to downtown, near to Havana club

  • kris L :
In depth review of Palma Real Review

For our first trip in Cuba, staying for 7 days, we read lots of reviews, half were good and half were bad about the resort. We did not book with an agent but still had fun. We had our really good days and our really bad days at this resort. We were a group of 4 people, we were impressed with the initial cleanliness of the rooms. This resort is mildly outdated. Nonetheless, we had working air conditioning for the entire stay. Prior to our trip, we looked at the weather forecast and it stated that it would rain all week but don't go by this. 95% of the time we had sun with one day of scattered rain showers. The resort had 4 pools, however the swim up bar was not accessible and was closed, which was not mentioned in the current resort descriptions. The conditions of the pools were okay. The tiles were breaking off and cracking, but for the most part it was clean. The walk to the beach is very close and the resort is close to Varadero flea markets. The trip to Havana was well worth it as the city architecture was truly spectacular. We recommend taking the bus as the taxi's were expensive and the horse carriages would run the horses into exhaustion in the hot weather. The security at the resort are very uptight and you are not allowed to bring guests from a different resort. As a traveller, we wish there was a sign in and sign out sheet for guests. However, this rule goes for every resort, not just Palma Real. It was difficult at times to communicate with the maids, and security staff. We were accused of stealing/losing a towel and had to pay out of pocket and felt uncomfortable in the presence of some security. However, Overall the staff were very helpful and accommodating. In regards to the restaurants on the resort, you have to book a reservation for La Piazza and International or else you will not be able to eat there. For the most part, the food at the buffet was good. We never got food poisoning. We were told not to drink the water in Cuba so we bought water bottles every few days. We ended up drinking their water and felt completely fine as now it is filtered. The alcoholic beverages were good, however, just make sure to mix your drinks. Do not expect to be on your phone much during your stay as you have to pay for wifi 2 pesos for 1 hour with limited connectivity.The social opportunities were endless and made many great friends. There are daily activities at the resort and it is important to partake in these activities because we made many great friends. We went to Havana Club which is about a 1 minute walk from the resort. If you have a wrist band you will get into the club for free. They played great music and we met many new people there. Would definitely recommend this club to everyone over 18.We also recommend purchasing the PiƱa Coladas from Joseph the pineapple guy one street parallel (to one's walk to the beach). Great service! Overall, our stay was good and safe as we recommend this resort to first time travellers. If we come to Cuba again, we would most likely try a different resort in the nearby area on the beach.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hr snacks
  • A la carte dining w/reservations
  • Unlimited local drinks, wine and beer
  • Snorkeling
  • Windsurfing
  • Sailing
  • Kayaking
  • Hobie Cats
  • Pedal boats
  • Canoeing
  • Water polo
  • Volleyball
  • Pool table
  • Ping-pong
  • Board games
  • Darts
  • Aerobics
  • Daily activities
  • Nightly entertainment
  • 464 renovated rooms in one main 4-storey building with elevators
  • 3 Restaurants, dress code and reservations required
  • 5 Bars
  • 4 Pools
  • Children's pool area
  • Lounge chairs and towels (pool/beach)
  • Non-motorized watersports
  • Boutiques
  • Mini-market
  • Massage services (fee)
  • Disco (fee)
  • Scuba diving (fee)
  • Car & motorcycle rental (fee)
  • Medical services (fee)
  • Internet (fee)

Hotel Rooms include:

  • 1 king or 2 single beds
  • Air-conditioning
  • Satellite TV
  • In-room safe (fee)
  • Full bathroom
  • Hairdryer 220V (adapter required)
  • Balcony or terrace

Kids Deals - Kids 12 and under stay and eat free when sharing with 2 adults. Max 1 child.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Hotel Gran Caribe Palma Real
    Varadero,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
BelleVue Palma Real
Calle 64, Varadero 42200 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.