- What's Included
- All Inclusive Features
Location: Beachfront, 30 minutes from the airport and only 5 minutes from downtown Varadero.
When you first arrive it looks like everything you'd expect from a 5 star resort. We arrived at about 2 am so went straight to bed. When we woke up we found there was no water in our room so we headed out to try and find some, each bar we stopped at told us to go to the other bar as they're not open yet, it's a bottle of water at an all inclusive "5star resort" lol Finally we found the cleaning staff who gave us some waterWent to have a shower and found no hot water! Spoke to the front desk who said "it's the whole hotel and it'll be fixed shortly" so I had a cold shower and headed out to try and take advantage of the diving that's included! Turns out it's only on certain days and only if the boat isn't full of paying guests, makes sense but I didn't read that anywhere in the brochure? The whole premise of this trip was to go diving and we were only able to scgedule one dive. We were told we'd be taken by boat to a beautiful coral reef with the opportunity to dive a ship wreck after, sounds perfect... Nope! The boats were full and we had to carry all our scuba gear across a rocky beach to swim out to the reef using most of air toget there and back lol In Cuba you have to use the CUC (convertible peso) the hotel bank hours say 9-5 but they're rarely there lol The buffet restaurants hours hardly seem accommodating and the food wasn't very good, there is a 24 hr snack bar tho at which I ordered 3 different sandwiches on 3 separate occasions and the same sandwich came every time... Im not sure but I don't think It was ever the sand which I ordered lol One time I ordered a hotdog, easy enough right? Can't screw that up...After a 20 minute wait the lady returned with just the bun, no hot dog in it lol we all laughed and she went away to get me a hot dog, she returned with a cold uncooked hotdog in the bun this time lol That's just some of the ridiculous experiences I had while in Cuba, there were a lot! We did end up leaving the resort and getting hot water after 4 days but all in all I'd say the trip was a huge disappointment! Everywhere you go the people expect tips some of them even just to use their filthy washroom without toilet paper, running water, soap or anything lol At the airport everyone we spoke to were equally disappointed with their trip, I've been to 20+ countries some which have been third world but myadvice, just cross Cuba off your list and go somewhere else
My husband and I stayed here for a week in March. The beach is beautiful and the best part about the resort. The a la cartes were amazing and the buffet was good. We weren't really impressed by the entertainment at night it was basic and the same except the night they had fire show. We wasted most of our first day after our first room was run down, had a leaking ceiling and the safe didn't work. We had to wait for 4 hours to get another room, once we got it though the rest of the trip was good. Only suggestions would be make sure to tip the mini bar guys if you miss a day you will have to call to get it filled. Beach bbq and bar are fantastic try it out for sure. Love Cuba the people and food are great. We will be back for sure not sure if it will be here as its quite a distance from town.
Hi. I loved Paradisus Varadero. There are 3 categories of the resort type of buildings. Main buildings, rooms are nice and clean but old. 2nd Category, is the Family Concierge area which are newer rooms and have their own buffet and swimming pools. 3rd, Royal Service which is also a new building with their own pool but its for adults only. Beach - outstandingEntertainment - outstanding. Except: They don't have a disco anymore, you have to take bus that's sent by the resort to an outside Disco which is 25 minutes away. Best public relation staff was Edy, he was so engaging with us and made sure we are having fun. Edy comes during the evening lounge live band and starts making everyone dance. Edy you are AWESOME. Although, I do hope that management reconsiders in opening the Disco again.Food: My husband and I don't care about a la carte restaurants. We live in Vancouver, BC, and we have one of the TOP Restaurants in the world don't need that in the Caribbean. We enjoyed eating lunch at the beach bar-b-que daily while listening to the local live band underneath the palm trees. Nothing beats that. Bar-B-Q consisted of "fresh catch of the day fish", burger, tasty chicken that is grown locally. The main buffet is huge. I loved the food there, they made the BEST pizza I've ever had, fresh fish fillet grilled, chicken, etc... I loved their stewed lamb and also beef stew as well. They also had the curry chicken which was delicious. I believe there are other foods that people might like but depending on each person's tastes. 24 hour snack bar at the pool.Swimming pools: So many pools to choose from but they are unheated so it's a bit cold during the winter.Family: the resort have a designated "Kids Zone" which have their own pool, snack bar, and games. They have resort staff delegated in keeping children entertained throughout the day. They have a "camp night" which kids actually camp, dancing, entertainment, and also movie theatre for kids. It might be recommended for you to pay the extra to check in to the Family Concierge Section as all kids amenities are in that area. Also a free Internet cards are provided for you 2 cards per day which is 1 hour each time. They do have rooms that have their own walk out swimming pool. I don't recommend that in the winter time as the pools are very cold and not heated. The ocean is warmer for swimming vs the pools that's a wasted money however Spring and Summer you should not have a problem.Royal Service: includes a butler, it has free internet, and also the rooms and pool is an "adult only" area. You do have the privileges in utilizing all other amenities on the resort. RECOMMENDATIONS:Advise the bus driver at the airport during pick up time as to which area you reserved. Checking in at Family Concierge or Royal Service are in different areas and each area has their separate counter for checking in/out. Driver can drop you off at the area that you booked at. I do recommend to pay extra money for the Family Concierge section or Royal Service section as the buildings are new and luxurious not outdated. Excursions: I do recommend Swimming with Dolphin / CAYO Blanco with the catamaran. It is the best excursion. You will love it and well worth it. The lunch at Cayo Blanco is excellent food and local and so fresh. Tipping: I did bring many clothes that I don't wear anymore and put them in bags and gave them to many workers there. They were so so happy as they don't have access to North American Standards of clothing. They also love it especially shoes.I would definitely return to the Paradisus Varadero and Love it.
The Kids Zone was fantastic.There was lots to do there like play in the park, play video games, watch T.V, soft drinks to drink and snacks to eat. The workers were very nice like Maya, Maylin, Jenifer, Sarai, and Idianis. There very nice people and very friendly.
It was our first trip to Cuba and after reading the reviews about this hotel we were worried. Our first night we stayed on the old side. The room was very outdated and only had two towels. After experiencing the "old Cuba" we updated to Royal Service on our 2nd day there. Service,rooms, private restaurant and pool bar were outstanding. Our maid left notes and beautiful decorative towel creations as well as fresh towels and did an excellent job cleaning. (Ask for face towels they didn't have these on the old side). The outside shower attached to each large bathroom were very cool! Showering under the sun and stars was spectacular, and kept humidity out of the room. Don't expect to get good TV reception or wifi, didn't matter to us because we were there to relax. Our butler was very helpful and always available. Loved the private restaurant - lobster tail on garlic mashed potatoes was my favourite! Also found all the theme restaurants good ; especially liked the Italian! Our bartenders at the Royal Service pool bar Yanetsy and Jeorge were fantastic! They were always smiling and made sure our glasses were never empty. The bar was always clean and tidy and they even served us so we didn't have to get up off our chairs by the pool. Ask for the Bahama Mama drink - a piña colada with banana - so delicious! Can't say enough about the great friendly bartenders and service staff on the Royal side. The beach on the older side is much better - the sand felt like velvet. It turns out that we really enjoyed our experience at this resort but would recommend staying at the Royal Service side which is adults only rather than the old section.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch, and dinner daily
- A la carte restaurant
- Grill by the pool
- Domestic and International drinks
- Non-motorized watersports
- Ping pong
- Lounge chairs
- Beach activities
- Daily activities
- Nightly entertainment
- 3 Restaurants including 2 a la carte, International cuisine restaurant, reservations required
- Snack bar
- 2 bars
- Cabaret Continental featuring nightly shows and dinner
- 2 tennis courts
- Beauty salon
- 1 king or two 3/4 beds
- Satellite TV
- In-room safe (fee)
- Full bathroom
- Hairdryer 110V
- Max occupancy 3 adults or 2 adults and 2 children
For the Kids - Mini-club & Children's play area included.
Resort Location Map
- Hotel Contacts
- Extra Info
Punta Frances, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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