- What's Included
- All Inclusive Features
Location: Beachfront, 30 minutes from the airport and only 5 minutes from downtown Varadero.
We just returned from a 10 day trip to Cuba to celebrate our 1st wedding anniversary and stayed at the paradisus varadero..after a 17 hr trip from London we were thinking we'd been overly ambitious to travel to Cuba for 10 days however the beach made it all worth it..the best part of the hotel by far.. gorgeous aqua water.. u can walk for 100 m and still be up to your knees.. white sand... the sea was amazing.. Overall the resort is pretty good, well maintained grounds however with some tweaking could be fantastic.. I highly recommend staying at the new family area.. rooms are brand new , modern and spacious although are not on the beach, alternatively you can also stay at the royal services which is an adults only part and does face the beach although we heard from people we met that the beach is rocky there..Buy the local mossie spray.. u will need it..We were v disappointed in the cocktails .. coming from London where the weather is mostly awful we never drink cocktails here.. mainly wine, prosecco...so we were really looking forward to cocktails.. they really need to bring some trained cocktail makers there to teach the staff how to make a great cocktail.. the only ok one is the daiquiri.. the rest are like drinking sugar.. if you get mangos and banana from breakfast take them to the snack bar by the pool and have them make u a fresh smoothie with 1 scoop of guava ice cream and some rum.. delicious.. I have a super healthy diet and really struggled with the food for many reasons - apart from the mango and bananas also papaya the rest of the fruit was unpleasant esp the watermelon - and there are no vegetables apart from potato and cucumber.. the other vedg was from cans... the Gabi buffet is far better than the buffet overlooking the beach which has a huge fly problem.. just couldn't eat there, disgusting ... and they don't cover the food either - also the food waste in that resort is criminal.. I hope they give the leftovers to the staff and the community.. A la carte restaurants ok - our favourite was fiego and then the Italian.. don't bother going to the royal services restaurant, food very average and it's expensive.. the a la carte is much better.. Overall we thoroughly enjoyed our stay - staff were friendly and helpful for the most part... especially the telefonica lady Magda who was very kind to help us with our delayed luggage... we would return Sent from my Samsung Galaxy smartphone.
We stayed in the family concierge side of the resort that is about 6-8 months old. Stayed only 2 nights, June 12-14, 2017, wish we had stayed more. There was two adults and 2 kids age 9 and 11.We had just come from the Warwick in Cayo Santa Maria so our expectations where low. But when the kids heard we had a butler and she showed them the Kids Zone Area, they where hooked. Moving on to a beautiful room and our own private pool, we where ready to move in. As we where only there 2 nights we did not venture to far outside the Family side, one day we did go to the pool in the "original" resort that the kids loved because it was big and deeper in areas, we liked it because of all the mature palm trees. The beach is next to the pools in the original side so we had a look and it was very nice.The buffet and the staff where great, kudos to whoever trained them, fast, efficient, friendly service was what we received everytime. We never tried any of the a la cartes, we where just happy the buffet was open.When we where leaving you could see the grounds crew planting palm trees so give it a few years and I hope it looks like the original area, with lots of shade and very tropical. The Kids Zone staff where super friendly and eager to get the kids involved, they had scheduled events during the day and night, have a PS4 room for those who like video games and put off a kids show outside the buffet in the evenings. The Family also has a splash pad that our kids where a bit to old for but gave it a try.The only bad thing I can say about this resort and it has also happened at other resorts is the Front Desk staff not knowing what room types they have. Now that I have a family and the kids are getting a bit older we like to have adjoining rooms, connecting rooms, suite, etc. Everyone has a different work to describe Two rooms, one with two beds, the other with one bed, joined by a door. When we checked in to the resort we asked, do you have two connecting rooms, adjoining rooms, two rooms with a door inbetween. They said No, but you are in a suite, so we held out hope that maybe Suite is the word you need to use to get what we want. Wrong. We had two single beds and a pull out couch for us to sleep on. It's only two nights so we put up with it. The next day I'm leaving our room and I see one of the other rooms with their door open and inside, are two more doors. I asked the maid and she said it was a Suite, in one room was two beds and in the other, one bed. Guess what, this resort, on the Family side has adjoining/connecting rooms. Something I know and you know but the Front Desk staff does not. It's frustrating when it's such a simple question and they have it but the staff who should know, do not. The same thing happened to us at Las Dunas in Cayo Santa Maria but because we where staying for 6 days we left and went to another resort. The room was very nice, it looks a lot nicer then the resort rooms of the hotels that where built 10-20 years ago, the indoor stucco, the colourful bed covers and curtains and heavy wood furniture are all gone. Now it is super modern, with drywall, glass tables, no full bed covers and single colour curtains. The Warwick room in Cayo Santa Maria was similar to the Family side room, It looks like they have a new design for resorts and it is all good. Our room had a separate toilet room, big shower and separate soaker tub, very very nice.After our bad experience at the Warwick in Cayo Santa Maria this resort restored our belief in what a Cuban resort should be. The great staff always eager to help, pool, beach, sun, sand, buffet and a place to lay your head.
I stayed here for 3 nights as part of a trip to Cuba with my daughter and her friend. The Paradisus is as good as you will find anywhere in Cuba. 5 star service. We stayed in the Royal Service section which made the visit extra special. I don't normally do All Inclusive but was happy I did here. The food is very good and I highly recommend the Japanese restaurant. The grounds and beach were all wonderful, and the staff in the bars and restaurants were exceptionally friendly. I would happily return here and recommend unconditionally. Any negatives? I can't think of any.
This hotel is simply amazing. It has a lot of facilities, and just recently, this hotel got larger. The rooms are quite big, clean and comfortable.You can have buffet food, and a la carte. I honestly liked the buffet. Alcoholic beverages are very good: great white and red wines, and of course, Cuban rum. In the morning, you can have enjoy breakfast with a view, and it is pretty amazing.The lounges and bars are very stylish, especially the one located at the "family area". It has a very stylish appeal to it, and you can simply enjoy drinks and relax.The beach is well taken care of, very clean and very pretty.Overall a great place to stay and to relax. I will definitely return!
Family vacation in Cuba for the first time. We loved it! When we first checked in, we had a minor issue but after we met with the Director (Inaki?), he quickly assisted us and resolved our concern. Staff at the hotel were very attentive to our needs. We liked the wide variety of food served in the different restaurants, specially the buffet restaurant. The beach was awesome!My wife likes to sleep with extra pillows and when we called room service, they were fast and very attentive. Overall, we would highly recommend this hotel. Great memories for my wife and children.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch, and dinner daily
- A la carte restaurant
- Grill by the pool
- Domestic and International drinks
- Non-motorized watersports
- Ping pong
- Lounge chairs
- Beach activities
- Daily activities
- Nightly entertainment
- 3 Restaurants including 2 a la carte, International cuisine restaurant, reservations required
- Snack bar
- 2 bars
- Cabaret Continental featuring nightly shows and dinner
- 2 tennis courts
- Beauty salon
- 1 king or two 3/4 beds
- Satellite TV
- In-room safe (fee)
- Full bathroom
- Hairdryer 110V
- Max occupancy 3 adults or 2 adults and 2 children
For the Kids - Mini-club & Children's play area included.
Resort Location Map
- Hotel Contacts
- Extra Info
Punta Frances, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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