Hotel Los Cactus
- What's Included
- All Inclusive Features
Hotel Los Cactus is a great resort that has all of the elements of a solid resort. The rooms are pleasant and have very little issues. They are also well-stocked and maintained daily by great attentive staff. The layout of the suites is perfect. Everything that you'd need is within reach and not terribly far to get to. There are plenty of food choices available with regards to buffet items. While some complain that there's very little variety, they did change up the items regularly. Good a la carte restaurants as well. Make sure to make reservations at the Italian Restaurant. Great pool area with a nice bar. A beautiful beach area with plenty of activities to do. Make sure to check out the catamaran tours!
Experience total privacy on this 26-acre paradise, perfect for those looking for an adults-only ambiance. The special services, sports facilities, excellent dining options and elegant accommodations will make your stay unforgettable. Signature Vacations exclusively offers the Junior Suite section of the hotel with concierge service for our Club guests.
Location: Beachfront, 35 minutes from Juan Guadalberto Gomez International Airport, 2 hours to Havana and 3 minutes to Varadero.
I don't understand the negative reviews nor do I understand why some people expect a 5-star accommodation for the price they paid.We booked through Transat Vacations as the package price was quite affordable. We were pleasantly surprised for the vacation value we received. True, the hotel was a bit old, but it was clean. The beach was amazing ... powdery white, not crowded, and the beach front extended for miles unobstructed. The staff were friendly and the food was excellent. I disagree about some observations that staff are expecting tips ... we were not always tipping but when we did, we tipped generously knowing that Cubans need the extra income and that what we gave would benefit the local economy. (Cubans, I heard, are paid an average of $30/month).We had a great time and plan to be back in this same hotel next year.
Second time here. Went last year same time when it was breezes. Same people on staff but fewer. Upon check in we were given envelope and not told where our room was and nobody to take us there with luggage. This is different from last year. Room was good H block just off from buffet and pool area. Second floor with lovely balcony. Room was clean and towels were changed daily. Received beer and a bottle of wine in fridge. Beer was restocked daily. Our A/C died but we just turned it to fan for a day as it was frozen. Didn’t waste time to call office. Lobby bar. Lovely ladies at front always pleasant. Pool bar. Ladies only smiled and were friendly after we left a couple of tips. They closed early each evening. Especially during aquatic show which is right there Last year it was open until midnight. Average closing time was 9:30 pm. Extra restaurants didn’t book. We went out to eat a few times. Disco. Went one night when they were having the entertainment there. No much seating music too loud to the point that it was not enjoyable. Went another night and nobody was there. Buffet. Very repetitive like Brussels sprouts and cauliflower at night then out for lunch and dinner next night. Pasta bar. The cook was very friendly all the time. There is also another lady that works on middle that was there last year. Hats off to her. She was always smiling and helpful in everything she did. She deserves notice ! She was there last year as well. Food was bland and too repetitive. Other than ribs. Beach grill. He was friendly enough. Hot dogs were good. He also serves hamburgers and pizza. Closes right at 5 pm. Get there before ! Pool was nice Beach was great as usual. Overall some good people make it special. Price was mid range. We paid 995.00 a personAnd golf? We didn’t get offered any golf. We just read it in another review.
I arranged this trip on a last minute deal, made the decision, booked the trip and was in the air in 4 days...the price was in them medium range for Varadero...which I am glad I spent. This resort is a very good value. I read the recent poor reviews and began thinking I was at a different resort...I will start out with tipping. I did not tip each request but did give 10 cucs and a note thanking the cleaning staff for their good work on the first day. My water was restocked, sheets and towels cleaned each day and I had no issues with cleaning staff all week. I tipped for drinks if I had an extra request and at least once daily and the service was o.k. If you are returning guest it seems the service they received was definitely friendlier than what I received and there were times I felt the staff was unhappy having to merely fill my cup. The staff in the dining room was much better. The pool bar staff was often less enthusiastic but found the staff in the lobby bar nicer so tipped and frequented them a little more...the staff at the beach grill bar were very utilitarian which was fine with me but the tipping reflected their service.Food: it is Cuba, it was brown and hot most of the time which was fine. The Ribs were excellent, well cooked and nicely caramelized. There were vegetables available at each meal and the Brussels sprouts were very good. Breakfast was the best, omelets and bacon with a little fresh fruit and you are good for the day. Breads are Fantastic. The burgers and hot dogs at the beach grill were great and had one most days.The alcohol is all low brand domestics, beers good and rum did it's job. White wine was drinkable for a change.The room was comfortable, quiet and clean...CNN, ESPN and CTV Montreal all available on the T.V. if you needed a break. The air conditioning was adequate but not overwhelming. I did loose power a couple times but it was fixed within about 30 mins at the longest stretch.The beach is always the best part of Varadero, it is about a 2 km walk along the beach to town and you can walk almost 10 km from the resort without taking your feet off the sand which I did daily...I met many repeat visitors to this resort and I will return if I find another deal like this week. I have stayed at 5 stars in Varadero and this is an honest 4.5(Cuban Scale) resort...I would not hesitate to return or recommend Los Cactus to Family and friends...
I'm not a difficult person to please. The resort was amazing. I've traveled abroad before but never been to Cuba. One of my favorite things about the resort was the no children under the age of 12 years. What a difference this made. Especially during meal time. I have no complaints about staff. Even the bar grill man who never smiles. Food was very good, they served bacon every morning. Sometimes had to get up and get my own coffee refill but no biggie. Lunch and dinner was always great. Celebrated my boyfriends 50th birthday there. Booked the Italian a la cart that evening and they didn't hesitate to sing him happy birthday. Food was very good as well.Drinks were superb. Many places to choose from for refills. Spend most of our days down at the beach and staff was always ready to bring you a sun umbrella. We asked for an upgrade as we were celebrating a birthday and to our surprise we got one of the best rooms available in my opinion. Facing the ocean and a suite. What more can you ask for. Always serviced daily. Beds were very comfortable as well. Met some amazing people at this resort as its a bit smaller. Made some very fond memories as well. Make sure to take a taxi in and spend the day in Varadero. We walked up and down stopping for beverages and appetizers between shopping. La Fondue is amazing!!!Expect to see cats on the resort during dinner time. I love cats and had to avoid them cause my heart melts. Beach grill is so great and sing Despacito to the chef! He will sing for you :)Make sure to order a Spanish coffee from the lobby bar or the cafe bar. I'm not a huge liquor drinker but man they were so yummmmmmmyyyy!We plan on returning in April and can't wait. I hope I covered everything. Be thankful and grateful you are able to visit places like this, and perhaps you won't have such a negative outlook on the experience. #cuba2017 #kimmieandrandy
The worst vacation!!! We returned 3 weeks from Hotel Los Cactus and are soo disappointed and regretting booking this resort. We read so many good reviews so I dont understand why people are loving this place.Checking in was just confusing. I didnt get a smile or even a "welcome ". I was handed an enveloped (with our keys,towel card,safe key and a resort pamphlet) and the woman moved on to the next person. I had to ask where our room was, as nothing was explained to us. We got to our room and it was okay. They didnt change our sheets or gave clean towels the whole week. I had to hide toilet paper and water to ensure we got some each day. I had read reviews on the food so had low expectations but this was just something else. We are not picky eaters and petty open to trying new things but we ate out of necessity and found that you couldnt get food at any time of the day.The beach was beautiful but I was disgusted with other travelers littering in the water (there was always empty water bottles and plastic cups floating) The service was awful!!! We were there for 8 days and there was only 2 waiters and 1 bartender who were nice to us. A smile and a "hello" or something goes a long way. I've read how the staff make this resort and thats why people return. We got there on a Saturday and by Monday we wanted to return home. The staff was pretty rude and yet expected a tip. We are good tippers but come on,I shouldn't have to feel pressured into tipping a person who clearly made us feel unwelcomed. The upside of the trip was meeting other vacationers and making the best of our week. I can go on and on but to sum it up,we will not be returning and wouldnt recommend this resort. Get Outlook for Android
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- Snacks 24 hours
- Christmas and New Year's Gala Dinners
- Unlimited drinks (International brands, domestic beer, wine with lunch)
- 1 a la carte dinner/specialty restaurant per week (dress code & reservations may be required)
- Hobie Cats
- Pedal Boat
- Banana Boat Rides
- Introductory scuba diving lesson (reservations required, lessons based on availability)
- Tennis with instruction
- Use of bicycles
- Games room
- Fitness centre
- Exercise classes (Aerobics)
- Spanish lessons
- Dance lessons
- Daily activities
- Evening entertainment
- 270 rooms in eleven 2 and 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: International, Italian, Grill/BBQ, and Cuban (dress code & reservations may be required)
- 6 bars including Beach bar and Pool bar
- 1 outdoor pool
- Sun lounges & towels
- 18-hole golf course 5 minutes away
- Meeting facilities
- 4 lit tennis courts
- Fine jewelry shop
- 3 Jacuzzis
- Fitness facilities
- Exercise classes
- Scuba diving on-site (fee)
- Dive shop on-site
- A range of watersports available
- Internet (fee)
All accommodations include:
- Cable/Satellite TV
- CD player
- In-room safe
- Iron & ironing board
- Balcony or Patio
- Full bathroom
- Coffee/tea maker
Gardenview Junior Suite
- 1 king or 2 twin beds
- Sitting area
- 220V (converters needed)
- Max occupancy 2 persons
Oceanview Junior Suites
- 1 king or 2 twin beds
- Sitting area
- 110/220V (converters needed)
- 1 king or 2 twin beds
- Living room
- Sofa bed
- 110V (converters needed)
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Los CactusVaradero,Cuba
- Hotel Contacts
- Extra Info
Carretera de las Americas, Km 3.5, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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