Hotel Los Cactus
- What's Included
- All Inclusive Features
Hotel Los Cactus is a great resort that has all of the elements of a solid resort. The rooms are pleasant and have very little issues. They are also well-stocked and maintained daily by great attentive staff. The layout of the suites is perfect. Everything that you'd need is within reach and not terribly far to get to. There are plenty of food choices available with regards to buffet items. While some complain that there's very little variety, they did change up the items regularly. Good a la carte restaurants as well. Make sure to make reservations at the Italian Restaurant. Great pool area with a nice bar. A beautiful beach area with plenty of activities to do. Make sure to check out the catamaran tours!
Experience total privacy on this 26-acre paradise, perfect for those looking for an adults-only ambiance. The special services, sports facilities, excellent dining options and elegant accommodations will make your stay unforgettable. Signature Vacations exclusively offers the Junior Suite section of the hotel with concierge service for our Club guests.
Location: Beachfront, 35 minutes from Juan Guadalberto Gomez International Airport, 2 hours to Havana and 3 minutes to Varadero.
We traveled as a group to Los Cactus and had a wonderful time. The staff was pleasant and helpful (special kudos to Angela in the lobby bar- what a lovely lady, still smiling at the end of 15hr days). The rooms were clean and well stocked. Food in the buffet and beach grill was plentiful and you could always find something you liked. As with any resort, if you go looking for things to complain about you will find them. We have tried another 4 star resort in Cuba and Los Cactus outshined it by far. We are already planning a trip back next year
This was our first trip to Cuba & we were quite pleasantly surprised. The resort is certainly showing it’s age; we had to change rooms after the first day because of plumbing issues. However, the hotel’s people were as helpful as could be in getting us relocated. In addition, work is still ongoing to repair some damage from the recent hurricanes.Most of the staff were helpful and accommodating, especially the servers in the buffet and other restaurants. Food was rather better than we’d been led to expect. The buffet was outstanding at breakfast and good to very good for the other meals. Meals in the a la carte restaurants were reasonably good too.The beach is beautiful!
The front desk staff were exceptionally pleasant and accomodating. When shown to our room we almost had a heart attack. The room was a disaster. The beds were not made plaster was falling off the walls, there was no toilet paper. There was a bidet but I double very much it would work. My wife called the front desk and demanded we be moved. We were told there was nothing available at the time but we would be moved tomorrow. Housekeeping came and made up the room. The next morning we went down to the front dest and were told to come back at 1:30 to change rooms. We ended up spending the whole day waiting first for our room and then for our travel representative. We were moved to a very nice suite next to the swimming pool. No more complaints about the room. The ocean was a short walk away. The beach was beautiful but hundres of dead jelly fish. Unfortunately the weather was not good and the red flag was flying 5 out of 7 days. We did manage to get some swiming in and the water was great. The swimming pool although nice to look at was too cold to swim in. The food was eatable and that was it. In the morning the bacon was almost raw. We learned to get our bacon first and give it to the omelet chef and he would could it for us. There was one toaster and it was very slow and there was always a lineup. The meals in general were poorly presented and not appetizing. The pasta bar was very good and I ate a lot of pasta. Entertainment was at the eating area and only 45 minutes per night and was quite amateurish. The ground were well maintained. The Italian restaurant was good but we were unable to get into the Mexican restaurant becuase it was either closed or reserved for Air Transit quests.
Just returned from our seventh stay at Los CactusWe keep returning for so many reasons. The wonderful accommodating staff( thanks for getting us our preferred room:) )the beautiful beach,the lovely grounds. It's so nice to feel so welcome whenever we return The food in the Buffet was always good, only disappointment was El Mojito, would not recommend it.The beach grill is great for a fast lunch and the lobby bar has the best early morning coffee..Ownership will be changing soon,and we hope they keep all the wonderful things that keep us from returning time after time..Thanks for making our holiday relaxing and we'll certainly be returning....
We were two couples traveling in Jan. Arrival and check-in went smoothly. Resort map was useless but we were shown our rooms quickly. I had emailed ahead requesting quieter rooms away from the disco and that's what we got. Our room was OK for Cuba. Mould in the corners and a horribly musty smell. I turned off the a/c and opened the doors and sprayed some bleach mixture I had brought with us. The smell went away but it turned out that the stench was coming from the a/c units. Probably haven't been cleaned in years, if ever. Our friends got a room right beside us but had to move because the ceiling had a hole in it and was leaking with a pool of water on the floor. Their second room had a bathroom crawling with hundreds of ants. They were finally given a third room which was good. So why does reception give out rooms that are obviously uninhabitable? Answer: It's Cuba.Food was just OK. Meat was either badly overcooked or undercooked. How can a trained cook serve pork dripping with blood? Lots of selection in the buffet with typical 3 star Cuban food. Lobster on Friday evening but I watched as the cook put the precooked lobster on the charcoal grill for 15 seconds then put it on my plate. It wasn't even warm. Gee, do you think it could have been warmed a little longer?Buffet service was better than some 3 star Cuban resorts we've been to. The tables were generally clean but if you arrived half an hour after opening, you probably have to get your own cutlery. The staff are too busy getting coffee and water for guests and don't set up tables as a priority.The beach grill is precooked pork burgers that they put on the grill again to warm up. I watched the cook mix the salad greens with his unwashed bare hands, THEN wash off his hands!The 24 hour grill was either good or horrible depending upon which cook was working. The night we arrived, we were too late for the buffet so we went to the 24 hr grill. My wife's hot dog was COLD, I got a cheese sandwich that was barely edible. Our friends had a pizza. He folded the pizza slice in half the smashed it with all his weight in the Panini grill for 30 sec. Disgusting! They took one bite and tossed it out.The cook was more interested in his smart phone than looking after customers. The next day, there was a different cook who was awesome. We were walking through the lobby and noticed the smell of cooking garlic. This guy really paid attention and delivered a great snack! They seemed to rotate the good cook and the bad cook. We've never been to a Cuban resort that had a worse 24 hr grill if you get the bad cook.The best meal was the beach BBQ lunch buffet. It rained that day so it was held at the far end of the buffet dining room. Best meal of the week.We were entitled to 4 a la cartes. We went to the Italian twice and decided the buffet was better. Nice to have better service but the food was poorly cooked and resembled Italian in name only. Sometimes they bring the next course when you are still midway through the food in front of you. We've had the same experience at many Cuban resorts. Somehow they think this is correct! We did the Cuban a la carte once and it was awful. We love Cuban food but the turkey was as tough as shoe leather. We actually complained about it and nothing done. Typical.The Beach and close proximity to town is why we chose Varadero. I think Varadero has gone downhill since we had been there a decade ago. Too many buses, taxis and carriages on the streets compared to previous and it just made everything on the strip more noisy the polluted with fumes. The old cars are nice but burn a lot of oil. The beach is great but yes, the are some sand fleas. My wife had a bite or two but I had more than a dozen. They love my blood. I did bring deet but didn't use it the first day. Too late! If you are susceptible to send fleas, bring deet and use it. Funny, but did not have sand flea problems last time in Varadero. Overall, I would not return to Los Cactus. Like many of the Cuban resorts, it would take so little to vastly improve everything. I thought that because this was formerly a Breezes resort, it might be better. The resorts managed by Cuban companies are always a big step below the ones managed by Spanish companies. Compared to Mexico or most other Caribbean resorts, this is a 2 star but the price is cheap so there's the answer! Expect little and you will be happy. We were happy but unlike most others, I will only post honest reviews that are based on many decades of travel. If more Canadians complained about resorts like this, they would improve things. As stated, it would not take much to make it so much better. Start with better management!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- Snacks 24 hours
- Christmas and New Year's Gala Dinners
- Unlimited drinks (International brands, domestic beer, wine with lunch)
- 1 a la carte dinner/specialty restaurant per week (dress code & reservations may be required)
- Hobie Cats
- Pedal Boat
- Banana Boat Rides
- Introductory scuba diving lesson (reservations required, lessons based on availability)
- Tennis with instruction
- Use of bicycles
- Games room
- Fitness centre
- Exercise classes (Aerobics)
- Spanish lessons
- Dance lessons
- Daily activities
- Evening entertainment
- 270 rooms in eleven 2 and 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: International, Italian, Grill/BBQ, and Cuban (dress code & reservations may be required)
- 6 bars including Beach bar and Pool bar
- 1 outdoor pool
- Sun lounges & towels
- 18-hole golf course 5 minutes away
- Meeting facilities
- 4 lit tennis courts
- Fine jewelry shop
- 3 Jacuzzis
- Fitness facilities
- Exercise classes
- Scuba diving on-site (fee)
- Dive shop on-site
- A range of watersports available
- Internet (fee)
All accommodations include:
- Cable/Satellite TV
- CD player
- In-room safe
- Iron & ironing board
- Balcony or Patio
- Full bathroom
- Coffee/tea maker
Gardenview Junior Suite
- 1 king or 2 twin beds
- Sitting area
- 220V (converters needed)
- Max occupancy 2 persons
Oceanview Junior Suites
- 1 king or 2 twin beds
- Sitting area
- 110/220V (converters needed)
- 1 king or 2 twin beds
- Living room
- Sofa bed
- 110V (converters needed)
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hotel Los CactusVaradero,Cuba
- Hotel Contacts
- Extra Info
Carretera de las Americas, Km 3.5, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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