Hotel Playa de Oro

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Our Opinion

A really great resort. The hotel is run by incredibly attentive staff, who ensure that you're getting the most out of your stay. The rooms are well-maintained and modern. The only issue that's been reported by guests, include trying to operating the air conditioning. OK buffet and a la carte choices to choose from. There are other resorts that offer better choices, so if you're looking for a resort that is known for their food, it's best to look elsewhere. There aren't any alarming issues with the food however. Much like other Varadero resorts, the beach is the best element of the hotel.


Overview

With its unique architecture, Hotel Playa de Oro is surrounded by beautiful tropical gardens and is just minutes from the town of Varadero and next door to the Dolphinarium. Beach lovers will enjoy the great location right on Varadero Beach, while golfers can tee up at the nearby 18-hole championship golf course. Couples, singles and families alike enjoy the four-star value, the outdoor dining with spectacular ocean views, and the variety of activities - including salsa lessons and Cuban culture courses.

Location: Beachfront, 35 minutes from Juan Gualberto Gomez International Airport, 10 minutes to downtown Varadero.


tripadvisor Traveler Reviews
  • Caroline V : Montreal, Canada
Home away from home

My friend and I were back at Playa de Oro for the fourth time in May 2017. As always we had a fantastic vacation!! This hotel is our home away from home and the staff has become our second family! We stayed on the fifth floor with beautiful views of the ocean and hotel grounds. The room was clean and comfortable, we even had a free bottle of Havana club rum with sodas and beers in our room for being returning customers. We were offered a free lobster meal and were treated with nothing but love and respect.The beach is spectacular...soft sand, clear water and kept clean (people could help keep it that way by actually respecting nature and throwing out your plastic cups and cigarette butts). Games are generally played in the morning on the beach.The pool is also great for those who prefer it to the beach...they play music, games in the afternoon, snack bar close by and always a nice atmosphere.Food is good to me, I've never had a problem finding something to eat and have never gotten sick in the four times I've gone. I usually always start the day with a nice omelette and some fruit...lunch by the beach restaurant is our favorite where they grill meats and fish with side dishes that range from rice and beans to cooked veggies and all the fixings you need to make a salad. Dinner is usually between the buffet or one of the a la carte restaurants. We've even ventured out to Varadero to try some of the restaurants in town as well. Of the three a la cartes, we loved the International and Cuban ;)Last but not least...the staff!!! What more can we say but they are the best!! We always have a great time with them and miss them tremendously when we leave. They go out of their way to make sure you feel special and that you have an amazing vacation. I really don't understand some of the comments accusing staff of being rude... Respect and a smile goes a long way, treat others how you'd like to be treated and you'd be amazed at the experience you'll get! It really is that simple.Los extranamos a todos mucho...hasta pronto!!! xoxoCarolina y Kerry

  • Chelliewoods : Toronto, Canada
The staff and beach made this trip unforgettable

I've been to Cuba many times and this is a resort I would actually return back to. The beach is STUNNING and so clean. There's always security and a lifeguard on site and they are always so friendly. The rooms are nothing fancy but they are clean and have the essentials (who spends time in their room anyway). The only thing that was a pain is that the AC temperature is universal across all rooms so you can't adjust it to your liking. It was a bit chilly at night but they provide extra blankets. The washrooms in the lobby could definitely use some repairs and so could the room corridors but it didn't affect my time there by the least. The coffee bar serves the BEST coffee! If I had to rate this based on the entertainment staff, the hotel would definitely be a 5 star from my experience. Kristian (with a K!) went above and beyond to keep everyone happy and really engaged with getting people to have a great time. He was respectful, a sweetheart and hilarious! Massive component to making the trip as great as it was. The evening staff were such sweethearts as well (Boris, Yoanil and the Djs) the 2 live bands were amazing to have at lunch and in the lobby every night. LOVED Trabason and hope they stick around until next time. The evening shows had a great variety and super talented performers. Food was actually really good and I didn't have any issues getting sick which typically happens in Cuba, so kudos to whatever they're doing. Great variety and lots of fresh fish which was great. The late night snack bar should have pizza though! Bit disappointing on that front. Overall, great trip and would most definitely return for the price and value.

  • dcjcdc : toronto
needs a bit of teder loving care

went the week of june 11th with sunwing with my son 9 year old...well for the money it was good..stayed at the 1st floor....had the balcony door open..and unlike other places,,no bugs came in so that was good...had a problem withe lock,,they changed it,,,,what i did not like was that when people close the door..it was loud,,so perhaps the management can shave the door a bit so people dont have to slam the door fo rthe door to shut,,was quite annoying come night time...staff was very friendly especially the older ladies at the reception....food was good,,only part i did not like was at the buffet where for the most part you had to get your own drinks or cofee....the odd time i did get service...from this they missed out on some tip dollars...but i find more resors especailly the lower stars are going where you serve yourself...did a couple of excursions...did the jet boat adventure,,booked through sunwing on the plane in acanadian money,,so its cheaper,,,actually the boat adventure is right across the street from play deoro..also went o buena vist social club,,its on wednesday was good...overall it was a good deal for what we paid.....

  • GraceT53 : Portugal Cove, Canada
Great Time !!

This was my 4th trip to Playa de Oro with my daughter. We enjoyed everything about the resort. The food was great, breakfast and the beach BBQ are the best and the buffet for supper is not bad either. We only ate at the Pizzaria a la carte and that was great too !! The daily and nightly entertainment staff were awesome. Hubert and Christian during the day and Yoanel and Yasneil during the night. DJ Liester was the best, even with his limited English he always stopped to stay hi and converse as much as he could. Yamil in the towel hut was always smiling and quick to make a joke for fun. Allen and Odalysis at the supper buffet were awesome, they would each fight over who would get to serve us. Maria at the lobby bar in the morning was awesome, she makes the best cappuccino with liquor, just the way we like it. At night, Orlando was the best, bringing around drinks and prompt service, and then to the Disco he went for spectacular service. Ali in the kids club was wonderful and friendly. She did braids in both mine and my daughters hair. Wilfred at the snack bar is amazing, always singing and smiling and bringing drinks around the pool when he could. Overall, we could not ask for anything more. The staff, food, room and general atmosphere was great for a one week holiday. This was not our first time her nor will it be our last time at Playa de Oro.

  • cheers33 : Montreal
June holiday excellent

From the moment of arrival to our departure all went perfect. Lovely front desk service :) All super pleasant and helpful. The grounds are breathtaking and so well cared for. Plenty of hard work looking after all that greenery indeed. Congratulations to all people who look after all that. The pool was so warm and inviting. The Bar Staff, were always smiling and drinks were not too strong. The Beach is to die for...warm, with soft waves and not dangerous. The Activity Staff were super nice and always got people up to join in the dancing, water exercises, and other sports. Hubert was always cheerful and talked to everyone and made everyone welcome. There were plenty of chairs and they were placed carefully for us as soon as we arrived. The food was very good, and plenty of variety. The Beach Buffet BBQ, was always delicious and great service. Room was perfect for us, no problem with anything really. Met lots of lovely people and had great conversations over the week. All in all, this is a great Resort and I just have only great comments to make. Thank you to everyone for making our holiday remarkable indeed.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 buffet meals daily plus snacks
  • 2 a la carte dinners (reservations and dress code required)
  • Christmas and New Year's Gala Dinners
  • Unlimited house wine with dinner, domestic beer and drinks 24 hours
  • 24 hour lobby bar
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Catamaran
  • Pedal boat
  • Pool scuba clinic
  • Tennis with instruction
  • Use of bicycles
  • Archery
  • Volleyball
  • Basketball
  • Billiards
  • Gym
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Evening entertainment
  • Manager's cocktail party
  • 385 rooms in two 5-storey buildings
  • 1 buffet restaurant
  • 2 a la carte restaurants: Cuban and International, reservations & dress code required
  • 5 bars including Lobby bar, Beach bar, Swim up bar, Main bar, Pool bar
  • Snack bar
  • Disco (fee)
  • 1 outdoor pool
  • 18-hole golf course 3 kilometers away
  • Meeting facilities
  • 3 tennis courts on-site (not lit)
  • Gift shop
  • Internet service fee)
  • Sauna (fee)
  • Fitness facilities
  • Exercise classes
  • Scuba diving nearby
  • A range of watersports available

Hotel Rooms include:

  • 1 king or two 3/4 beds
  • Air-conditioning
  • Cable/Satellite TV
  • In-room safe
  • Full bathroom
  • Hairdryer 220V (adaptors required)
  • Mini-fridge
  • Balcony or terrace with garden, pool or ocean view
  • Max occupancy 3 persons, only up to 2 adults

Kids Deal - Kids 2-3 stay and eat free when sharing a room and existing beds with 2 adults; pay only airfare. Kids 4-11 pay kids rate. Max 1 kid.

Single Parent Saver - Single parent travelers pay double rate when sharing a room with 1 or 2 children. Child 4-11 pay child rates. Maximum of 2 children.

For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Playground, Games room, and the Kids' section of the pool. Babysitting service also available. (fee)

Honeymooners - Receive an upgrade to ocean view room (subject to availability), flowers or fruit basket, and a bottle of rum. Request when booking. Proof of marriage required.

Weddings - Packages available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.




Resort Location Map


  • Hotel Playa de Oro
    Varadero,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Mercure Playa de Oro
Carretera Las Morlas Km 12.5, Varadero 42200 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.