Iberostar Laguna Azul
- What's Included
- All Inclusive Features
The Iberostar Laguna Azul is a great luxury resort situated within the resort strip of Cuba. The resort boasts a great array of a la carte and buffet options. The pool and beach area are also fantastic. You will never experience a shortage of lounge chairs. The Iberostar Laguna Azul is a great getaway for couples who are looking for a great place to lounge and relax.
keep away from this hotel; horrible food!!! th ebathrros was dirty; and with cucarachas!!! the people are really nice but the room service was bad. I notice blood in my bed (nasty) the drinks at the bar exellent.
Went to this resort 5 years ago and it was amazing. This time around i am quite disappointed!!! The hotel is getting older and not much has been done to improve. The water pressure however was not great. The fridge was not working at all. I went to reception and was told it will get fixed that day. When i got back to the room that evening nothing was done. Went back to reception she called the mechanic in front of me and told me he will be there today, when i got back to the room that evening nothing was done again. So i just left it at that, it was however never fixed the whole week i was there. The bathrooms in the lobby and elsewhere other than the rooms are DISGUSTINGLY DIRTY. Not cleaned at all...half the time there was no toilet paper. The pools and the beaches are great. However spent more time at the beach than pool. The food was quite bland and same every single day for breakfast, lunch dinner. They changed 1 or 2 dishes the last 2 days we were there. When you ask for a drink it usually took about half an hour to get. Overall the hotel is getting older and needs lots of improvement to be done to it. I will not be coming back to this hotel. Its best to always search for a newer hotel (5 yrs or less). It's almost as if they give up on the state of the hotel as it's getting older. I've been going to Cuba for the last 9 yrs.
What a disappointing vacation.First the room.The room has not been updated since this resort has opened.Run down and tired looking.There are no black out curtains.So when the sun is up, so are you.When I laid down in the mattress I sank into it. It probably has not been changed in 5 years and is a very poor quality to begin with.Bathroom:The toilet seat seemed to be the size of a potty seat,and did not fit the toilet.There were only 3 bath towels.No hand towels or wash cloths.I called the front desk and they told me they would send up towels, it never happened.The soap was a little bigger than a half a dollar, of which there was 1 for 4 people. We went out and bought a big bar of soap.It seems to be run like a prison, with everything rationed.Also the handle to the balcony door was broken.The buffet:Very poor quality food.The sauce the use for the pizza and pasta is water with a little red color added in, or so it seems that way.They basically have the same food every day with no variation.The final straw came on the last day when I called for a bellman to pick up my luggage.No one answered the phone for 15 minutes after 4 phone calls.I had to go to the lobby to get my luggage picked up.Do yourself a favor, stay away from this resort.
I want to start by saying we had a great family vacation at this resort. We have been to Cuba a few times and we know what to expect. With that said, there are definitely some areas this resort needs to pay attention to. The biggest issue is in the Housekeeping department. Although the rooms are clean when you arrive, the amount of care taken slips off during the week. I dont like to have to track down housekeeping on my holidays. We rarely had facecloths, had to ask for TP 2 times, and most of all, restocking the fridge. You must have bottled water in your fridge EVERYDAY. The staff are nice, but they do spend a lot of time joking around with each other, so I wonder if thats why they forget things. (and yes, before you ask, we tipped well from the very first day)... The food is repetitive, but my family managed to find things they liked, and I do think it is getting better... The resort itself is beautiful. staff is quite good and helpful... Lots to do for the entire family (our kids are teenagers)... The Beer is really good, the drinks, not so much, unless you get them from the lobby... The only other complaint is that, compared to the Iberostar we stayed in, in Mexico, we felt we were not informed enough about what was happening in the resort. (maybe because this resort was bigger?)...Anyway, if you want an inexpensive family vacation, I would definitely recommend this resort.
The food wasnt good at all and there were blood in my sheets. The people who worked there were very nice and kind. The drinks at the bar were half melted because there machines were not working well. The pool were nice and clean. The beach is beautiful!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (International brands, Domestic beer, House Wine, 24 hours)
- Pedal Boat
- Dance lessons
- Evening entertainment
- 814 rooms in buildings
- 1 buffet restaurant and 5 a la carte restaurants
- Ice cream parlor
- 6 bars including Pool bar
- 5 outdoor pools
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Meeting facilities
- Internet service (fee)
- Golf minutes away
Hotel Room has:
- 1 king or 2 double beds
- Satellite TV
- In-room safe
- Balcony or Patio
- Full bathroom
- Mini-bar (fee)
- Max occ. 4 up to 3 adults
Kids Deal - Children 2-12 are free when sharing a room with 2 adults.
For the Kids - Kids 4 to 12 enjoy supervised activities at the Kids' club, Games room and Kid's pool. Babysitting service available for a fee.
Honeymoon Bonus - The Free Honeymoon package includes: Room with King Bed, Bottle of champagne, Iberostar gift, Romantic Dinner in the specialty restaurant, Late check out without extra charge (on request and subject to availability). Marriage certificate required on arrival. Offer is subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Laguna AzulVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Sur Km 17 Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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