Iberostar Laguna Azul
- What's Included
- All Inclusive Features
The Iberostar Laguna Azul is a great luxury resort situated within the resort strip of Cuba. The resort boasts a great array of a la carte and buffet options. The pool and beach area are also fantastic. You will never experience a shortage of lounge chairs. The Iberostar Laguna Azul is a great getaway for couples who are looking for a great place to lounge and relax.
Booked a spa room - paid a premium. There were to be some extras included- sparkling wine upon arrival, special gift etc. Nothing was there -asked for three days - finally got wine. Hotel is run down, and food prep sadly lacking in hygene. We were so careful about no ice no salad no water other than bottled - and still spent a day vomiting in the room. Came back with a big and needed antibiotics. Pool is nice and beach beautiful but overall not a good experience.
We bought the hotel from our travel agent as a 3-star (rated according to Northern-European standards) so we did not expect a 5-star experience. However, there were many supernice things that tried to balance the negative. And however- the sun and carribean breeze do make everyone happy. Pros:- great beach- many friendly employees- free tennis lessons (Hi to Arlien, who was great!) and court usage- great natural pina colada in the lobby bar (don't order it outside)- the existence of a gym, water in the gym. Great views on the premises from gym window.- tasty food, great selection of seafood and fish- nice a la carte restaurants (Romatico and Cuban were our favorite, Japanese was more like Chinese)- table service everywhere, even by the pool- great entertainment in the theatre - the dancers are inceredible!- live music- in the lobby, in Rancho bar...Cons:- cleanliness. The cleaning crew simply had no idea about the cleaning process but just rubbed the dirt around. They only cleaned the visible, leaving disgusting amounts of dirt under the bed, in the corners. They did not clean the bathroom sink and surface at all, nor the tap. Same in public areas. - toilets. It is a huge problem in Cuba in general. The locks of ALL public toilets were broken. No paper in poolside toilets. Toilet seat is luxury, forget about those.- towels. Very worn out, always with stains. Sometimes ripped. For 1 week we only had 2 towels instead of 4 as they had run out.- gym. Appliances were very old and worn. Again - only the visible parts aka the central floor was cleaned. They never cleaned the appliances or between. You could however borrow a towel which had holes in it. But - at least you can work out - used it every day.- The ice cream lady was grumpy and superslow. Never made eye contact nor said Hi or welcome to thanks. - Buffet room - very noisy and dimly lighted, plates often dirty- lights - they used dark cold lights in most public places which make your eyes hurt if you stay there for too long. Warm lightning would have much better effect. - safety. Somebody stole my flip flops from the sauna room while I was in the gym next door. I also saw from the gym window several youngsters jumping from the artificial cliff down to the kids pool (80cm?) with a selfie stick with nobody stopping them. Terrifying. All these cons seem pretty outrageous now in written form, but Cuba is in a very different stage compared to Europe. Laguna Azul is considered a very good hotel in general. And- I still would recommend the hotel for the many pros. Lets hope the hotel takes the critics seriously.
Very nice and clean hotel. Good beach. Never a dull moment. Music, plays and entertainment. Friendly staff. Only negative point was the noisy buffet restaurant. It really needs some constructions to low the volume level. Maybe some acoustic plates on ceiling? Greetings to Yoselin, Janesy and Anelly!
Never again sorry😞😩 no service , lobby washrooms disgusting , first buildings on left and right if lobby couldn t breath hiw much it stinked, no beach towel all week , hotel towels stunk su much my daughter had to take a aecond shower to remove the smell on her, meals were great and entertainment also
Great Time great people always eager to please, The shows were great, the beach is awesome and there is lots of excursions to do. Ice creme Bar is great my son would eat around 10 cones a day hahahahaha!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (International brands, Domestic beer, House Wine, 24 hours)
- Pedal Boat
- Dance lessons
- Evening entertainment
- 814 rooms in buildings
- 1 buffet restaurant and 5 a la carte restaurants
- Ice cream parlor
- 6 bars including Pool bar
- 5 outdoor pools
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Meeting facilities
- Internet service (fee)
- Golf minutes away
Hotel Room has:
- 1 king or 2 double beds
- Satellite TV
- In-room safe
- Balcony or Patio
- Full bathroom
- Mini-bar (fee)
- Max occ. 4 up to 3 adults
Kids Deal - Children 2-12 are free when sharing a room with 2 adults.
For the Kids - Kids 4 to 12 enjoy supervised activities at the Kids' club, Games room and Kid's pool. Babysitting service available for a fee.
Honeymoon Bonus - The Free Honeymoon package includes: Room with King Bed, Bottle of champagne, Iberostar gift, Romantic Dinner in the specialty restaurant, Late check out without extra charge (on request and subject to availability). Marriage certificate required on arrival. Offer is subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Laguna AzulVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Sur Km 17 Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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