Iberostar Laguna Azul
- What's Included
- All Inclusive Features
The Iberostar Laguna Azul is a great luxury resort situated within the resort strip of Cuba. The resort boasts a great array of a la carte and buffet options. The pool and beach area are also fantastic. You will never experience a shortage of lounge chairs. The Iberostar Laguna Azul is a great getaway for couples who are looking for a great place to lounge and relax.
This was my second trip to Cuba which was for a wedding. The wedding was beautiful, on the beach, followed by dinner at the beach buffet. My favourite was the lobby bar and Cafe. Wonderful service in the lobby and entertainment, not to mention the view as it is higher up. The quiet pools on either side offer relief from the ongoing entertainment when you just want to relax.I went in 2014, however doing the review a bit late.
we had a great time here, the rooms & service were great. the pools were amazing & the beach was devine! white sand, warm ocean water with gentle waves. we spent 1 whole day in the water drinking pina colada's
Reserved ocean view ,had to ask so someone would bring are bags to room,started the air condioner and left the room to get something to eat.waited in line for hotdogs near the beach and the staff where serving cubain guests in front of us so we left to go eat at the buffet. Went back to room air condioner was not working called front desk to let them know we were told someone would come soon,2 more phone calls 2 visit to front desk demanded to have a room with air working ended up with a parking view.it rained alot and the hallway with alot of water , in the front lobby pails to catch water coming from roof.I will never go back to this hotel I've bent to cuba at least 10 times in the past 3 years and this was my worst experience
I've been owing this review for a while. I had the greatest time at this hotel, I went there for a weeding. Great rooms, beautiful hotel, amazing sand and beach.Staff was also very friendly, great at preparing drinks and always customer service focused.If something, the food was not the greatest, but who cares, it was an amazing vacation!- Great coffee thou, and mojitos
I would like to start by saying that this is my 3rd time staying here. I have even transferred FROM other resorts that we tried, but I didn't like just to stay here.First off I'd like to say that the resort is beautiful,the nightly entertainment was very good, has lots of roaming space 3 pools to choose from and the beach is breath taking" It took over an hour to check in. We had asked the travel agency to book us for a bottom floor room but when we got there however we were told nothing was available. After a bit of a push and an hour later we were offered a room bottom floor but the rest of our party that were arriving on other flights and times were out of luck. What irritated me about this situation was that ALL the rooms on our block on the bottom floor were empty and it would've been nice to be together. Over the 7 days all those 'empty' rooms became occupied.I'm a super easy going person when it comes to the room. I don't really care about some of the things other people care about eg.. lamp shades..curtains..floor tiles whatever..I'm not there to admire my room. BUT this time I will say that the smell of the mold in my room..(which didn't really bother me at the time) was so strong that when i got back and opened my suitcase that was all I could smell from my belongings.NEXT....The Buffet...I knew the food wasn't going to be great but I wont starve for the week. What I found this time around was incredible..Every table was covered in FLIES and I'm not exaggerating one bit EVERYWHERE! On the glassware, cutlery in the food. I was shocked what a turn off to us all...but that wasn't the worst part. There were sparrows in the dining hall eating the deserts right in front of your face and no one seemed to care breakfast lunch and dinner they were drinking from the ice cream scoop water. My Mother was sick and lost 3 days of her vacation.We did make a complaint and for one night it seemed ok. back to it the next day.On to the Service..Before this trip didn't have much to say everyone was very nice. Not so much this time on day two we missed breakfast so we went to the quiet pool on the right if your facing the sea. Sat down and someone ordered a drink the rest of us were looking over the menu. I didn't catch his name but when he came back he told us strait out that he wanted us to decide what we wanted and order at the same time so he didn't have to walk back and forth lol...REALLY!Felix at the pool bar..Three people asked that man for ONE drink FIVE times and he still didn't make it. He will in fact make drinks for every fluent Spanish speaking person at the bar before you and after you though. Two people in my party called him out on it and he just laughed and shrugged his shoulders. One morning I was in the dining hall and needed a knife but didn't want to mess up the table setting on a table I wasnt sitting at so I walked over to a station and asked a lady for a knife. She asked where I was sitting I replied somewhere back there she then told me to go to the back and ask someone there for a knife..needles to say I was mad! It must have been all over my face because no sooner then that the 'Manager' came up to me and asked whats wrong. I told him all I wanted was a knife he picked one up off the table and handed it to me. Never did I care about messing up a table again.I asked a guy at the snack bar drink station for a bottle of water he had a few right in front of me, (you get dehydrated very fast and only get one bottle of water in room for three people) so bottled water are hard to come by. Anyway man said NO I have to ask the maid.There is more SHADY things happening at this resort but Tripadvisor has censored me from being allowed to tell you about it.. so a warning to ladies traveling with spouses or boyfriends..beware of who you interact with on this resort. Some ladies are not who they appear to be.Iberostar Laguna Azul..I was SO in LOVE with you BUT you let me down and I don't know if I can forgive you. Its you, not me. I know you say you can change but Its over! Time to move on. You will always have a place in my heart but I know that something better for me is out there. I wish you all the best. ADIOS MI AMIGO
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (International brands, Domestic beer, House Wine, 24 hours)
- Pedal Boat
- Dance lessons
- Evening entertainment
- 814 rooms in buildings
- 1 buffet restaurant and 5 a la carte restaurants
- Ice cream parlor
- 6 bars including Pool bar
- 5 outdoor pools
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Meeting facilities
- Internet service (fee)
- Golf minutes away
Hotel Room has:
- 1 king or 2 double beds
- Satellite TV
- In-room safe
- Balcony or Patio
- Full bathroom
- Mini-bar (fee)
- Max occ. 4 up to 3 adults
Kids Deal - Children 2-12 are free when sharing a room with 2 adults.
For the Kids - Kids 4 to 12 enjoy supervised activities at the Kids' club, Games room and Kid's pool. Babysitting service available for a fee.
Honeymoon Bonus - The Free Honeymoon package includes: Room with King Bed, Bottle of champagne, Iberostar gift, Romantic Dinner in the specialty restaurant, Late check out without extra charge (on request and subject to availability). Marriage certificate required on arrival. Offer is subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Laguna AzulVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Sur Km 17 Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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