Iberostar Playa Alameda

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Our Opinion

The Iberostar Playa Alameda is one of the better resorts to stay in Varadero. There is quite a few buffet items to choose from. There are plenty of a la carte restaurants to choose from. However, be advised that you're only able to reserve to three of them per stay. Pleasant beach, with plenty of loungers available to relax on. There are scooters to rent on site, making it great for those who want to go beyond the resort strip. This resort is well suited for couples and children alike. A great stay in Varadero.

Striking white sand beaches, ideal conditions for watersports and the Iberostar Playa Alameda Hotel are all great reasons to make Varadero your next holiday destination. Located just 15 minutes from the town of Varadero and 7 minutes from the Shopping Mall Plaza America, this resort is suited to both families and couples alike. Kayaking, windsurfing, Spanish lessons, a jacuzzi, kids club, 2 eye catching pools and much more will make your sun filled days soar by. While the evening entertainment, on site disco with drinks, bars and 4 restaurants will keep you going well into the night. With all of these features plus spacious hotel rooms it's easy to see that the Iberostar Playa Alameda Hotel will be on the top of every vacationer's travel list.

Location: Beachfront, 10 min to downtown Varadero, 35 min from the airport.

tripadvisor Traveler Reviews
  • Icey : Toronto
Cutbacks and toilet paper crisis.

I've visited Varadero six times and stayed at a different 4 to 5 Star resort each time. The Iberostar Playa Alameda (IPA) was, by far, the worst. A significant sized pond on the resort grounds looks like a dirty fish tank that has not been cleaned in years. Not only was it disgusting to look at but all the stagnant water and algae smelled and made for a prime mosquito breeding ground. (see pic) The pond was also located right in front of the Italian a la carte restaurant. The food was limited and mediocre. I don't go to Cuba for the food and I am not a foodie but the buffet at IPA was lacking in fresh fruit, and vegetables and their meats were of poor quality. Especially beef. There was no lobster even at the a la carte restaurants. On one a la carte occasion after ordering we were told that they were out of lobster, didn't have the rum cheesecake, or chocolate ice cream, did not have brandy and were out of mint leaves so could not serve a Mojito.While our own room was decent with recently renovated washroom, others in our party did not fare as well. Their washroom was renovated as well but it looked like it wasn't finished. Grout remained all over the walls and in the shower stall. The shower tiles were also moldy. The mini fridge had mold on/in it and the room smelled horrible. Likely from moldy air conditioner. The mini fridge was restocked with beer and pop but only every other day compared to other resorts that restock daily.We all know that toilet paper is in limited supply in Cuba and that the chambermaids are restricted in how much they can supply guests. IPA however seemed to take this restriction to new heights. We asked for more and did eventually get an extra roll but with families of three to a room, 12 or us in total, we all resorted to hiding a half full roll before we left the room so that we would be assured a new one was added when the room was being cleaned. It was clearly a resort wide issue as the public washrooms near the lounge and the beach were empty and likely being raided for whatever paper was available. This resulted in several unpleasant situations.I was disappointed that the Cigar Bar which I had read about, was closed the entire week. No explanation for this other than maybe we were in Cuba during "low season." Activities during the day seemed to be in low season mode as well. I went to participate in the scheduled Archery competition but was told "the bow" was broken. The air rifle competition that day was not happening either. "Maybe tomorrow..."We were also disappointed that the BBQ pits we saw close to the beach were never utilized during our week long stay. I did hear that the day we left was a BBQ pit night but I suspect this may have been because a large group of guests had recently arrived for a destination wedding.I must say that the staff at Playa Alameda were great. From the front desk team, to the bartenders, waitresses and waiters(especially the ladies in the lounge bar), entertainment staff and the buffet restaurant staff, we were always met with friendly smiles and enthusiastic greetings. We had our table reserved for us every day and our server went out of the way to ensure the coffee, water, wine or beer refills were supplied regularly and our plates were cleared. This resort had once been one of the best in Varadero. An employee told me that there had been much more food at the buffet and restaurants and better quality. The BBQ pits were used regularity for pig roasts and there was even a big outdoor beer fridge stocked with cans of various beer, Cuban and imports. About 4 to 5 years ago however, there was a change in upper management and things had been sliding ever since. It's too bad. The short term savings they may have generated by making these cut backs has negatively impacted guest experience and will definitely impact long term future of this resort. I would not go back to this resort, do not recommend it and will avoid Iberostar in future travel plans.

  • Nancy P :
Girls trip ... never been ... had a great time

I really enjoyed my first and definatley not my last trip down to Cuba. I went with my best friend, her mother and her moms bestie for an adventure like no other. Got out of the taxi to discover a beautiful palm trees and a clean ... well kept (for the most part) ... resort. Service at the front desk was fast and professional. Our room was in building 15 and had been recently updated ... nice big bed ... clean ... I did notice a little rust around the shower handle and shower head. Please becareful as glass doors on bathroom could present an issue. Air conditioning was working great and the temp in the room was comfortable. Headed down to the pool where we were greeted by a team of entertainers who made a point of making us feel like we belong ... I would like to point a few who went above and beyond by always keeping us informed and tried to bust out of our shell by succeeding in showing us how to salsa dance ... water aerobics in the ocean .... playing BINGO .... and just simply being a smiling face each and every day and they are Yoyi, Peke, and Gorki. They were a lot of fun and made the trip an experience like no other. Now off to the beautiful ocean ... the water was breathtaking and the sand was soft and white. From what I understand getting in and out of the ocean never used to be as rocky as it was so I would suggest a pair of water shoes for comfort as it can be rough. Pls take advantage of the water sports and activities as it makes for a fun time we went paddle boating and it was relaxing just float and take it all in. Attended the beach party that was hosted by the resort all I can say is I danced my heart out and had a blast ΒΈ.It is now time to tell u about the food ... I can say everyone warned about the food but I did not go hungry as the selection in the buffet was great ... omelet station ... grilled meats .... salads ...fresh breads and more. Again the staff always made u feel like family please treat them as they treat you the little things (tips) mean the world to them and they deserve it. A big shout out to my personal favourite Jose in the buffet a smile that could light up a room. Snack bar by the pool made awesome hot dogs and French fries and don't forget to stop by the icecream bar and enjoy a sweet treat anytime u want.Over all I have never been to Cuba but from what this resort offered us I can say this ... I will be back and I will recommend anyone who asks the ever so popular question ``where did u stay in CUBA``.... My answer will be IBEROSTAR Playa Alameda Hotel ...check it out. SAFE ... FUN ... CLEAN ....ENTERTAINING and last but not least AMAZING STAFF who make this all happen ...Thank u Cuba and hope to see u again soon.

  • Lisa M : King's Lynn, United Kingdom

Do not go this hotel!!!!! Definitely not a 5 star, we got sick on the 2nd day. Birds and flies all over the buffet. Rooms smell damp and mini bar does not get refilled. We phoned reception to ask for water when we were sick and waited 3 hours for someone to bring water, I had called 3 times!!!! Pool side snack bar is dirty. Romantica restaurant food aweful!

  • MoGr33n :
Girls trip

This place needs to shut down! It sinks and is disgusting. The sewer smell that stats in the lobby and hot mold smells in the rooms. Omg!! The counter of the snack bar smelled like poop and the place got mosquitoes everywhere. Omg just run or don't go. Our travel agent got us out the same day thankfully

  • panda416 : Toronto, Canada
great visit

really enjoyed the hotel.spotless nice gardens.everywhere freshly paintedate at the buffet every day.the food changed every day the salad bar the cheese board and a grill station,pasta station all cooked fresh in front of you.great icecream place.I found the food better than a lot of other places I have stayed going south.first visit here and would go back.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 buffet meals daily
  • Snacks
  • Unlimited House Wine, Domestic beer, International brand drinks 24 hours
  • Lounge chair and towels (pool/beach)
  • Sauna
  • Sailing
  • Kayaking
  • Pedal boats
  • Catamaran
  • Windsurfing
  • Use of bicycles
  • Volleyball
  • Basketball
  • Badminton
  • Pool table, ping-pong, darts
  • Exercise room
  • Aerobics
  • Spanish lessons
  • Dance lessons
  • Disco
  • Daily activities
  • Evening entertainment
  • Welcome cocktail
  • 391 rooms in 3-storey buildings
  • 2 buffet restaurants
  • 3 a la carte restaurants: Italian, International and Seafood, dress code & reservations required
  • 6 bars including Lobby bar, Snack bar, Disco bar, Theatre bar, Beach grill bar
  • Disco
  • 2 outdoor pools
  • Golf nearby
  • Meeting facilities
  • 2 tennis courts on-site (2 lit)
  • Shopping on-site
  • Sauna
  • Jacuzzi
  • Fitness facilities
  • Beauty salon (fee)
  • Internet access (fee)

All accommodations include:

  • Air-conditioning
  • Cable/Satellite TV
  • In-room safe
  • Balcony
  • Full bathroom
  • Hairdryer 220V (adaptors required)
  • Mini-bar

Standard Hotel Rooms

  • 2 twin beds
  • Sitting area
  • Max occupancy 3 persons

VIP Standard Oceanview Rooms

  • 2 twin beds
  • Living area
  • Ocean view
  • Max occupancy 4 up to 3 adults

Kids Deal - Kids pricing available, please inquire for details.

For the Kids - Kids 4 to 10 enjoy supervised activities daily at the Kids' club, Playground, Kids' pool, Babysitting service also available. (fee)

Honeymooners - Private check in, Room upgrade based on availability, Welcome cocktail with sparkling wine, Bottle of rum, Flowers in room upon arrival, In room breakfast the morning after arrival, Housekeeping in afternoon, Exclusive romantic dinner for 2 in a la carte restaurant, Late checkout with out charges based on availability. Applicable up to 30 days after nuptials. Request when you book. Requires proof of marriage.

VIP Package - Includes an upgrade to Oceanview Room, (if available at check-in) fruit basket, bottle of rum, bathrobe or towel as souvenir gift. (minimum 12-night stay) Please inquire for prices.

Wedding Packages Available, please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Iberostar Playa Alameda

  • Hotel Contacts
  • Extra Info
  • Disclaimer
IBEROSTAR Playa Alameda Hotel
Las Morlas, Km 19 Punta Hicacos, Varadero Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.