Iberostar Playa Alameda
- What's Included
- All Inclusive Features
The Iberostar Playa Alameda is one of the better resorts to stay in Varadero. There is quite a few buffet items to choose from. There are plenty of a la carte restaurants to choose from. However, be advised that you're only able to reserve to three of them per stay. Pleasant beach, with plenty of loungers available to relax on. There are scooters to rent on site, making it great for those who want to go beyond the resort strip. This resort is well suited for couples and children alike. A great stay in Varadero.
Location: Beachfront, 10 min to downtown Varadero, 35 min from the airport.
Stayed in Cuba twice at adults only resorts before booking this resort as we brought all the kids this time Pros; staff and entertainment were superior - drink service on beach, poolside and outside bars was better than the other resorts I had stayed at Activities always posted - something going on every hour of the day Wifi- 2 Cuc for an hour and it worked reliably (there wasn't any decent wifi connection last time we went) make sure to log out each time via web browser so your time doesn't get eaten up Beach- always amazing - but resort section of beach is narrowCons - rooms- beds and bedding not comfortable and musty Fridge didn't work - but we had three rooms between us and I just put drinks in kids fridge, no beach towels first dayFood - a la cartes not as good as other resorts (did Italian and rancho) Buffet - not labelled well- pasta and pizza station good so I didn't starve - this was the first time I had gasto issues while in Cuba so may have been food the pool side restaurant had the best food and we are a lot of French fries, pizzas and burgers there Location - almost to the end of the peninsula - next time I will stay closer to town
The price quality is really good at this place. Personnel is really friendly and food an drinks are very delicious as well. Please note this is for Cuban standards. Downside is that the beach is relatively short. Also the wifi isn't for free here. Hopefully you don't mind Canadians.
The hotel is pretty unorgainsed. I arrived before the check-in time so I then waited for the room. The receptionist rang the cleaning setvice and said my room was ready . When I did arrived to my room it wasn't serviced. They have me another room however, this was so loud as it was located right in front of bar and then a foam party started. While I waited for a room in the reception other guests who arrived after me were able to check in. There was bugs in room and I would wake up at night to kill off the mosquitos. There's no bed net. I got lots of bites. The grounds are well maintained but my room smelt of mould and bathroom was dirty. The beach is nice. But there is no particular reason to stay in this hotel.
Although the beaches, weather and water was awesome, we were not impressed with this run-down hotel. The food was ok - we didn't go home starving, but it would be nice to see some labels on what they were actually serving at the buffet. My husband isn't a fan of seafood, and there was lots of it and it appeared on almost every salad at the buffet, so he had to be really careful. I did enjoy the lobster night at the buffet - that was a nice treat. The a la carte restaurants were good. Our favorite for service was the romantic - the ladies there were so nice. The food was the best at the Italian one - you get lots of it, and the appetizer buffet was a nice treat. I didn't care for the caribbean one for service, nor food. At the beach buffet, the treat was the daily BBQ - the food from there was good - bbq chicken legs, pork ribs, rices, peppers, something different every day. The Management of the staff is sub par. It's like they don't take pride and ownership in the place they work at. There were broken deck chairs at the beach, thrown into the bushes, along with garbage, like leftover drink cups, coconuts - no one went through and discarded of these properly the whole week we were there - made it look trashy where you were going to sit for the day on the beach and had a pile of broken deck chairs behind you. Around the property, there was garbage, and we experienced leftover cups and garbage and no less than 10 staff members walked by them all day long and no one bothered to pick anything up. I ended up picking up other people's garbage, I was so tired of it blowing at me or looking at it. Around the property, the one pool was very nice and well maintained. The girls at the pool bar were nice. The food there was ok, but they never had a few of the things on their menu, so if that's the case, then take it off the menu - my husband tried to have a pork loin sandwich or steak sandwich every day - every day, they were out. How is that possible?? On the other side of the walkway from the pool was a sludge filled pond, which made the property look unkempt. It looked like a slough with scum filtered on top - just a breeding ground for mosquitos. Yuck. It didn't appear that it had been operating for some time. The villas need a lot of maintenance - broken light fixtures, broken steps, the doors to each room looks like they were broken into. Inside the rooms, the shower doors were scummy with hard water stains. Our tap in the bathroom leaked from the first day and no one bothered to fix it. There were electrical outlets with wires hanging out, pieces of tissues stuffed into the holes, real safety concerns and yes, I realize it's Cuba and their safety standards are not as stringent as Canada, but wow - it's just an accident waiting to happen. The bed was extremely uncomfortable - like sleeping on a slate of concrete. We asked for a different room with a different bed, and were told they are the same throughout. We didn't receive maid service at least 1 day, which isn't a deal breaker - however, I don't know if they have only 1 towel allocated per guest per visit, but we never seemed to have any clean towels or enough of them in our room. No face cloths were to be seen at all, and when we did ask for more towels, it seems they were always out, and we'd get one every few hours brought to our room - how efficient is that? The entertainment was ok, the staff try to get people involved with activities. I did request a higher level room, oceanview, close to the beach, and the hotel did accommodate that, so I was happy with that. Again, the weather and environment was better than our -40 Degrees C weather back home, so I was happy to be away from our bitter cold winter, I was just expecting a bit more for a 5* hotel, which I do not feel met these expectations. I think Iberostar should evaluate doing some serious maintenance on this property, along with some staff training on taking ownership for their workplace - it would go a long way.
Staff except for the ladies who served me all week at breakfast (Yamilex Barrera Rolo and Maite) and the lady taking the reservations for the à la carte restaurants, weren't friendly nor smiling at all. The pond in front of the Italian restaurant was disgusting. Every morning and afternoon I sat on the chairs in front of the Lobby Bar (ouside in the sun) and nobody came to serve me. I waited 10 to 20 minutes in average and had to go inside to order. When they recognized me, because I tip everytime, they would tell me ''Are you sitting outside, go and I'll bring it to you.'' Rooms are cleaned too late in the afternoon and I never saw the maid. I had to ask for 2 full rolls of toilet paper because they never put some more until you finish the rolls you have in the room. The team of animators are great! If it would've been my first trip to Cuba, I wouldn't have a good opinion of Cubans. Last year I went to Hotel Playa Cayo Santa Maria and ALL the staff was very friendly, smiling and had outgoing personalities. After the show in front of the lobby bar where I never had a chance to sit (not enough tables and chairs) atmosphere and ambiance went dead. After the show at the theatre I would go to my room because nothing else to do. At night it is very dark on the site. Not enough lights. Everything except for the lobby bar closes much too early (ice cream parlour). The beach is great and I appreciated staying near the beach. That's about it.The gardeners were very nice. I went to Varadero because it's the nearest place to Havana, which I wanted to visit. Next time I'll be going back to Hotel Playa Cayo Santa Maria where the staff is very friendly, outgoing and helpful and where other bars on site are still opened at night.We don't often see the ladies cleaning the bathrooms and I had to carry toilet paper all day because most of the time there was none in the bathrooms on site.I will not recommend this resort and most of the families I've met said the same.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 buffet meals daily
- Unlimited House Wine, Domestic beer, International brand drinks 24 hours
- Lounge chair and towels (pool/beach)
- Pedal boats
- Use of bicycles
- Pool table, ping-pong, darts
- Exercise room
- Spanish lessons
- Dance lessons
- Daily activities
- Evening entertainment
- Welcome cocktail
- 391 rooms in 3-storey buildings
- 2 buffet restaurants
- 3 a la carte restaurants: Italian, International and Seafood, dress code & reservations required
- 6 bars including Lobby bar, Snack bar, Disco bar, Theatre bar, Beach grill bar
- 2 outdoor pools
- Golf nearby
- Meeting facilities
- 2 tennis courts on-site (2 lit)
- Shopping on-site
- Fitness facilities
- Beauty salon (fee)
- Internet access (fee)
All accommodations include:
- Cable/Satellite TV
- In-room safe
- Full bathroom
- Hairdryer 220V (adaptors required)
Standard Hotel Rooms
- 2 twin beds
- Sitting area
- Max occupancy 3 persons
VIP Standard Oceanview Rooms
- 2 twin beds
- Living area
- Ocean view
- Max occupancy 4 up to 3 adults
Kids Deal - Kids pricing available, please inquire for details.
For the Kids - Kids 4 to 10 enjoy supervised activities daily at the Kids' club, Playground, Kids' pool, Babysitting service also available. (fee)
Honeymooners - Private check in, Room upgrade based on availability, Welcome cocktail with sparkling wine, Bottle of rum, Flowers in room upon arrival, In room breakfast the morning after arrival, Housekeeping in afternoon, Exclusive romantic dinner for 2 in a la carte restaurant, Late checkout with out charges based on availability. Applicable up to 30 days after nuptials. Request when you book. Requires proof of marriage.
VIP Package - Includes an upgrade to Oceanview Room, (if available at check-in) fruit basket, bottle of rum, bathrobe or towel as souvenir gift. (minimum 12-night stay) Please inquire for prices.
Wedding Packages Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Playa AlamedaVaradero,Cuba
- Hotel Contacts
- Extra Info
Las Morlas, Km 19 Punta Hicacos, Varadero Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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