Iberostar Playa Alameda
- What's Included
- All Inclusive Features
The Iberostar Playa Alameda is one of the better resorts to stay in Varadero. There is quite a few buffet items to choose from. There are plenty of a la carte restaurants to choose from. However, be advised that you're only able to reserve to three of them per stay. Pleasant beach, with plenty of loungers available to relax on. There are scooters to rent on site, making it great for those who want to go beyond the resort strip. This resort is well suited for couples and children alike. A great stay in Varadero.
Location: Beachfront, 10 min to downtown Varadero, 35 min from the airport.
Two friends and I️ stayed at Playa Alameda for a week.The resort is small, well kept, the room was clean and the house keeping staff did a good job. The restaurant staff was amazing, very friendly. The food was good at the buffet and the snack bar. The el-a-cart not so much. The animation staff was great.
Really great hotel. Stayed at block 16 which was close to the pool, beach and snack bar. Rooms were very clean, mattress not the strongest but was ok for the week. Food was great, nice variety. Buffet was always packed. Staff was super friendly. The hotel did run out of toilet paper and towels were cleaned daily or stacked. Overall excellent experience and kids were very happy. Also doctor on site!
We travelled with our daughter (15) and my 81 year old Mother from October 31st to November 7th. We have been to Cuba many times and were very happy with this hotel. The rooms are large and clean with renovated bathrooms. Our maid did a wonderful job keeping it clean and stocked with water, pop and beer. Thank you Rosalind. The food was beyond expectations for Cuban standards. I actually gained weight on my holiday. Our server Edylis or Edie was so welcoming every day with hugs and kisses and always helped my Mom who uses a cane. Bar was great and drinks were delicious. Service from everyone was great!!!Entertainment...this was a definate 5 star. Thank you Charlie and YoYi for always making us feel welcome and making sure we were entertained. Our favorite shows were the Rockstar and Magic shows. We also enjoyed the Cuban music everynight between 830 and 9. The entertainment team worked hard to teach us Cuban dancing everynight.I can not say enough good things about this hotel. The lady at Reception who seemed to always be there was fantastic. I am sorry I forgot her name.I would also like to mention the lifeguard on the beach who made sure my Mom had a regular chair other than lay down type as it was too hard to get in and out of. He also made sure she had a shady spot.Excellent job Iberostar Playa Alameda.!! Thank you for a great holiday.
Where we ran into difficulties was once we arrived at our hotel. My husband and I were travelling with our 3 children who are in their early twenties and at the time of booking had requested either an adjoining room or a family suite. (Our daughter suffers with anxiety and we wanted to make sure we were close by if she needed us.) We had also requested 3 different Villas that were our preference to stay in.August 27:We were told that there was not any adjoining rooms or family suites available. We were also told if we wanted a family suite it was an additional charge. We told them we did not have a problem paying the additional charge and then they told us that they didn’t have any. They placed us in two different rooms. They were not even beside each other. You had to access the rooms by two completely different sets of stairs.My husband and I did not have a king size bed. They said it was two doubles but it was more like two twin beds.In the children’s room, there was not a door on the bathroom so it was open to the room.In the children’s room there were only linens and beach towels for two people so we had to request for a third even though the room was set up for 3 people.Mattress on my bed was horrendous and old and so was the pillow.August 28:The hotel found an adjoining room. The bed that my daughter slept in smelled of urine. We asked for the sheets to be changed and it still smelled. The mattress was the issue. It had obviously been soiled and not cleaned. A maid came in and flipped the mattress over to the opposite side and remade the bed. The bed no longer smelled however I was not comfortable with how this had been dealt with.August 29:We returned from being out for the day and both of the rooms were very hot. We contacted the front desk and they sent a technician. The technician did something and told us to keep the doors closed and it would cool off. Called again when the room did not cool off. Room stayed hot all night.August 30:Room still hot and water all over the floor.A technical specialist was sent to check the air conditioning. He said it was broken and could not be repaired immediately and to give us another room. Once again the hotel said they did not have any rooms but would have rooms at 430pm. At 430 they gave us two room beside each other (NOT adjoining).Our room did not have a bathroom door and we still had two twin beds. (We met other guests that arrived after us that had a king size be, so this was very confusing to me).In the children’s room the drain was blocked in the shower and even when one person showered it would overflow onto the floor. It would then take about 2 hours to drain so someone else could use the shower. Sometimes it would overflow onto the floor and we would then put the bathroom towels on the floor to soak it up. We told the front desk about this 3 times and it was never repaired.Number of other items that I would not expect at a 4.5 star hotel (even in Cuba)Hotel was tired and dated and needs to be renovated. Furnishings, mattresses, pillows, lamps, etc all need to be replaced. The whole impression of the resort is that it is old and outdated.Every room we stayed in had a damp musty smell. Even after the rooms were cleaned they did not smell fresh and nor did the linens.Mattresses should have mattress covers on them.Staff need new uniformsRoom fridges need to be replenished on a daily basisWhile visiting the store in the resort on 3 different occasions I was served by a young lady who while she was serving me, would stay on her phone checking her Facebook account.There were 3 Villas under construction in the resort. This was quite noisy at times.We were told that there were 3 a la carte restaurants in the resort. While we were there they were using one restaurant to run the 3 different ones on a rotating basis. One restaurant was under construction and I am not sure why they were not using the other one. While at the a la carte restaurants, they would not have all of the items available that were listed on their menu.Main buffet offered the same food at breakfast, lunch and dinner every day. Some of the food did not look fresh and there were not any labels on food items, making it difficult to know what items were.Main buffet area not large enough and not enough seating to accommodate the number of guests they can accommodate in the resort.Flies all over the buffet area, on the food and in the eating area. Flies in the bars. Even the indoor piano bar. At one point while we were sitting in there, there was approximately 100 flies on one window.In all 6 different rooms we were in there were ants.Swarms of mosquitoes. There is a large, swampy, algae filled gold fish pond in the middle of the resort that I believe is a huge contributing factor to the number of mosquitoes.Stray dogs and cats running around in the resort. At one point I saw 7 different dogs in the period of 5 minutes.Children’s play area extremely old and outdated.Air conditioned areas of hotel just not cool enough. When I travel to a hot area I expect my room to be between 21-23 degrees Celsius. Our room was about 27 when it was at the lowest. When we were in the piano bar the thermostat was reading 29 degrees with the air conditioning on.In the grounds of the resort the fountains need work or replacing.No toilet paper, hand towels or soap in the public washrooms on numerous occasions.Not enough public bathrooms in the resort to accommodate the number of guests they can accommodate.Leaking air conditioning unit in the piano bar that was a major slip hazard for staff and patrons.Even though you could purchase wifi cards at the hotel, it was very difficult to get on the wifi on many occasions.Every time we went to change our beach towels for clean towels we were told they were still being laundered. In the 7 days we were at the resort, we received clean beach towels once. Also the beach towels were a dark blue colour that would leave a layer of blue fluff all over you when you dried off with them.We were extremely disappointed in the resort. I had recently received a bonus at work and spent it on a family vacation. Even though we made the best of it, it was by the far the worst resort I have ever visited and the food was really bad. I have stayed at a 3 star hotel in Acapulco that was better than this resort. The guest services person and the Sunwing rep did their best to be helpful but there is only so much they had to work with.My understanding is that Iberostar is a Spanish hotel chain and I have always heard good things about it. This description of the resort/hotel is obviously outdated.Our 5-star All Inclusive Varadero hotel is an excellent resort for enjoying a sensational Cuban holiday. The IBEROSTAR Playa Alameda Hotel sits along the sandy beaches of Playa de Varadero, surrounded by extensive tropical gardens—making it an enchanting Caribbean getaway. Moreover, the hotel offers the best entertainment, impeccable dining, and is conveniently close to Varadero's town centre. Is it any wonder this is a favourite destination for travellers to the island's northern coast?Excellent Dining. Few hotels in Varadero are able to claim to match the gastronomic offering at the IBEROSTAR Playa Alameda. Our hotel offers guests numerous bars and restaurants that prepare unparalleled Cuban and global fare. In the hotel's a la carte restaurants, the dishes are always top of the line.Comfortable Guestrooms. The IBEROSTAR Playa Alameda Hotel in Varadero features 391 guestrooms with balcony or terrace. All rooms are appointed with sophisticated details that guests will surely appreciate. Many rooms are adjoining for added space if necessary.Nonstop Entertainment in Playa de Varadero. The Varadero IBEROSTAR Playa Alameda is famous for fun. Children will have the time of their lives with organised activities specifically for them while adults can dance to rhythms of Caribbean music or relax in the hotel's spa. Adventurous sports fans, on the other hand, can play many complimentary sports, both on-site and on Playa de Varadero
If you are looking for a relaxing resort without children then this is not for you. Been to many family resorts and the small size, large quality of young children, the disrespect from families with children and the resorts lack of respect for couples traveling without children was a terrible combination. The adult pool was not usable due to children doing cannon balls all day long and getting splashed. Almost 90% of guests without children flocked to beach due to this reason. The resort grounds are beautiful with the exception of the rooms being very outdated and in our case dirty (see pictures attached) , food is decent considering Cuban standards, the Cubans workers really make the trip.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 buffet meals daily
- Unlimited House Wine, Domestic beer, International brand drinks 24 hours
- Lounge chair and towels (pool/beach)
- Pedal boats
- Use of bicycles
- Pool table, ping-pong, darts
- Exercise room
- Spanish lessons
- Dance lessons
- Daily activities
- Evening entertainment
- Welcome cocktail
- 391 rooms in 3-storey buildings
- 2 buffet restaurants
- 3 a la carte restaurants: Italian, International and Seafood, dress code & reservations required
- 6 bars including Lobby bar, Snack bar, Disco bar, Theatre bar, Beach grill bar
- 2 outdoor pools
- Golf nearby
- Meeting facilities
- 2 tennis courts on-site (2 lit)
- Shopping on-site
- Fitness facilities
- Beauty salon (fee)
- Internet access (fee)
All accommodations include:
- Cable/Satellite TV
- In-room safe
- Full bathroom
- Hairdryer 220V (adaptors required)
Standard Hotel Rooms
- 2 twin beds
- Sitting area
- Max occupancy 3 persons
VIP Standard Oceanview Rooms
- 2 twin beds
- Living area
- Ocean view
- Max occupancy 4 up to 3 adults
Kids Deal - Kids pricing available, please inquire for details.
For the Kids - Kids 4 to 10 enjoy supervised activities daily at the Kids' club, Playground, Kids' pool, Babysitting service also available. (fee)
Honeymooners - Private check in, Room upgrade based on availability, Welcome cocktail with sparkling wine, Bottle of rum, Flowers in room upon arrival, In room breakfast the morning after arrival, Housekeeping in afternoon, Exclusive romantic dinner for 2 in a la carte restaurant, Late checkout with out charges based on availability. Applicable up to 30 days after nuptials. Request when you book. Requires proof of marriage.
VIP Package - Includes an upgrade to Oceanview Room, (if available at check-in) fruit basket, bottle of rum, bathrobe or towel as souvenir gift. (minimum 12-night stay) Please inquire for prices.
Wedding Packages Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Playa AlamedaVaradero,Cuba
- Hotel Contacts
- Extra Info
Las Morlas, Km 19 Punta Hicacos, Varadero Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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