Iberostar Playa Alameda
- What's Included
- All Inclusive Features
The Iberostar Playa Alameda is one of the better resorts to stay in Varadero. There is quite a few buffet items to choose from. There are plenty of a la carte restaurants to choose from. However, be advised that you're only able to reserve to three of them per stay. Pleasant beach, with plenty of loungers available to relax on. There are scooters to rent on site, making it great for those who want to go beyond the resort strip. This resort is well suited for couples and children alike. A great stay in Varadero.
Location: Beachfront, 10 min to downtown Varadero, 35 min from the airport.
We stayed at the Iberostar Playa Alameda from February 8 - 15. We were not disappointed! My husband and I traveled to Cuba 23 years ago and were happy to see many changes for the better. This Resort - It is a smaller hotel and everything is in close proximity. Short and easy walk to the beach, restaurants etc. The grounds were well maintained and staff was always working on them to clean up and improve. The lobby was on the smaller side but the ceiling is high.Rooms - I had requested the Romantic package which is building 15 on the top floor which was a bit quieter. Arrived to find a bottle of champagne with two glasses. We had the balcony door open at night we could hear the waves. Rooms are quite large as compared to some and had a small sofa, balcony with seating as well as a table and chairs. They have a semi walk in closet with a safe at no extra charge, so suitcases were our of the way. Bathrooms were nice, but hot water is hard to control. We finally got the hang of it towards the end of the week. We never had any issues with lack of hot water. We had one day that housekeeping missed our room, had not yet provided the towels and had to go looking for them. Always had sufficient towels and everything was cleaned well.Mini fridge was fully stocked with beer, pop and water when we arrived and following that it was only stocked with water a couple of times that week. We had a coffee maker in the room which we never used.Food - We tried all of the al la carte's and only had a few meals at the buffet or the pool bar. Even though the buffet area is smaller than a larger resort, I would have to say that the variety and quality of the food was 100 % better than we had in our last visit. They have a seafood grill (shrimp, fish, mussels, lobster and tuna on one occasion) Another grill with veal, pork and chicken, a pasta station where they customized your dish (always a line up due to the length of time it took to make each dish), a station with roast turkey, lamb or pork, a stir fry station along with many many salads, eggs, cheese, etc. A large selection of desserts as well and fantastic bread as usual. The staff were very observant and kept the areas clean and replenished often. I don't think I ever saw a totally empty dish anywhere. We always found something to eat and I have to say that the seafood grill was the best. The grilled fish was excellent! Our favorite a la carte was the Italian. However, the pizza is not the best item to order as the crust is to soft, for my liking. The fish is great. The Tiramisu was also very good.Lounge/Bar - Near the lobby there was a full bar that made incredible drinks. They have a menu of drinks and do not skim on the booze. Their pina coladas are to die for! Made me put on weight, lol. There is an area outside the lobby bar with table where the staff serve you along with a beautiful sunny courtyard. The pool bar was great for a few afternoon drinks and snacks. The beach bar was never really busy, but the lunch by the beach was great. Beach - The beach had about a 3-4 ft wall with a drop to sand and then water. That wasn't an issue as it provided a bit of a rise to sit and watch the surf and people. The flat part of the beach was great. Lots of shells, not rocky and not too deep for quite a way. The water was always calm with bigger waves towards the evening.Clientele - For the most part the visitors at the Alameda were mostly either Canadian, Québécois or European. We noticed that the Cuban's Love the Canadians, but have different feelings towards the American's.Staff - For the most part the staff were very accomodating and friendly.Kids Facilities - The kids pool and activity center looked great, but I can't really comment as we did not use.Excursions - We did go into Varadero for a few hours and did two excursions. Rather than take the taxi we opted for The bus which was 5 pesos for the entire day and allows you to get off and on as many times as you want. We did the Catamaran tour which we strongly recommend, and the country jeep safari.Tips - We always left tips for housekeeping, drinks and meals. Also, we left many clothing and shoes behind for the staff.Overall, we had a fantastic, relaxing time and the Iberostar Playa Alameda.Room Tip: Building 15 is also close to the beach. Top floor gives you glimpses of ocean and is very private, we had room 1517.
When we arrived we were greeted with a rum punch at front desk. We were given our room keys and that's it. No one escorted us to our room to show us where it was and no one helped with our luggage-and we stayed on the 3rd floor and I was travelling with my elderly Father. I have never experienced this at any other resort I've visited.The room was dated but clean, although we did find a cockroach in our bathroom one night. I blamed it on myself though for not keeping the plugs in the sink or bathtub. Beds were extremely uncomfortable as well. Also there are no face cloths provided at this resort-I asked at front desk as well and was told they did not have or provide any. Luckily, I brought mine from home.We did enjoy the beach and pool. The main buffet food and service were great!(Jose, Lander, Yasiel) We only tried the Romantico restaurant and it wasn't that tasty. Service was excellent but food there was not. Pool snack bar was decent too. If ketchup is a necessity for you-bring it from home because it isn't the same in Cuba.The entertainment staff is fabulous as well. Charlie, Gorkie, are the only names I can remember but all of them were awesome! We did manage to stay up and go to some shows in the evening and enjoyed them.You will most likely NOT get clean beach towels during your stay. I tried on 3 different occasions and was told the washing machine was broken. We never had problems getting a chair at the beach or the pool. I found the majority of the staff awesome with the exception of the front desk. They were not very accommodating. I already stated our first experience about not showing us to our rooms. They gave me the feeling of being a menace when I asked them something. One time I went up to ask about our Airline Rep and was pointed toward a shelf full of binders to look it up..not that this was a chore to do but I just found it odd because I've never had to do it at other resorts as front desk staff were knowledgeable about common questions. Another thing I found is that you will NOT get one dollar bills here. They do provide the coin dollars...and you need to watch out. One night I went up to change a 10 to ones...they only had the coins. She gave me back 10 fifty cent piece coins instead of one dollar coins...an accident on her part? Perhaps....But I didn't realize it until my husband noticed it when I got back to the room because they are very similar....so, just watch out for those kinds of mistakes or get a lot of 1 dollar bills at the airport. Overall it was a decent place. We travelled as a family of six. We went to relax in the sun and we did. We went to Varadero via cab (20 CUC's) and shopped at the market and then walked across the street to sit for a beer. We also did the catamaran which was ok. My 16 yr old daughter had a blast at the resort and now wants to move to Cuba because they are so friendly. We got it for a decent price -would I return? If the price was right-yes.
We stayed at the Iberostar Playa Alameda Feb 6-13th. This was our first time to Cuba and decided to stay here despite some of the negative reviews. We have stayed at Iberostar in the Mayan Riviera Mexico and decided we would try it in Cuba.The resort is small and close to everything, we loved it.Our room was in building 16,is renovated, always clean, air conditioner, hot water, toilet, fridge all worked so no issues. We were right across from the pool and a 4 minute walk to the beach, perfect!!!We are beach people and that is where we spent our day. The beach and ocean were absolutely "Beautiful"!!!The Entertainment staff was amazing, getting people to join in everyday with beach activities, the evening beach party, the Rock Show at the theatre. All the entertainment was really good. We didn't join in the foam party but did enjoy watching it.We ate at 2 al a cartes, not that great.The main buffet, the beach lunch buffet and snack bar were all good. Always found something to eat. Great resort, friendly staff.We had a great vacation at the Iberostar Playa Alameda.
The best service staff that we have had at any resort !!!! From Roberto in the Buffett to charley on the entertainment and Maria at the beach bar !! There was so many staff that were so nice to us ..a real gem on service ..it is what will bring us back to visit in December :-)))))....a few things that need to improve on but overall a excellent visit ..we went 3 days with no beach towel when we arrived and we didn't have a inverter for powering up our electronics but the front desk was very helpful with that .and did the charging whenever it was needed ...we were in a renovated room and the tv did not work and I would of liked a coffee maker , but no big deal ..we let the reception know for the next couple :-)..we had one of our best hard earned vacations at this resort !!! Can't wait to save up and go back in December !!! Thank you
The hotel itself was great. Loved the beach, beautiful water, nice pools, and the food was great...in spite of what everyone says about Cuba. Our only major issue was that our airline lost one of our two suitcases. Not the hotels fault, but their attitude towards it at the front desk was basically that they could care less. They were completely unhelpful, wouldn't help to call the airport (speaking spanish would have been a big help!), and when we finally did manage to get a call through, badgered us about paying for the phone call! We eventually did get our baggage two days later, and again the front desk did not once tell us they were happy we got it...again they just wanted to confirm how many phone calls we made so they could bill us. Very frustrating!We found the rest of the staff to be great. The waiters and cooks and grounds crew were all super nice, but if I had any advice for the hotel, I'd recommend seriously investing in some training on hospitality for your front desk staff, because they do not know the meaning of the word.Other than that, we'd highly recommend the hotel. Just hope nothing goes wrong on your stay, because you likely won't be getting much assistance or sympathy from the hotel. Hope it changes, because otherwise a great place and experience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 buffet meals daily
- Unlimited House Wine, Domestic beer, International brand drinks 24 hours
- Lounge chair and towels (pool/beach)
- Pedal boats
- Use of bicycles
- Pool table, ping-pong, darts
- Exercise room
- Spanish lessons
- Dance lessons
- Daily activities
- Evening entertainment
- Welcome cocktail
- 391 rooms in 3-storey buildings
- 2 buffet restaurants
- 3 a la carte restaurants: Italian, International and Seafood, dress code & reservations required
- 6 bars including Lobby bar, Snack bar, Disco bar, Theatre bar, Beach grill bar
- 2 outdoor pools
- Golf nearby
- Meeting facilities
- 2 tennis courts on-site (2 lit)
- Shopping on-site
- Fitness facilities
- Beauty salon (fee)
- Internet access (fee)
All accommodations include:
- Cable/Satellite TV
- In-room safe
- Full bathroom
- Hairdryer 220V (adaptors required)
Standard Hotel Rooms
- 2 twin beds
- Sitting area
- Max occupancy 3 persons
VIP Standard Oceanview Rooms
- 2 twin beds
- Living area
- Ocean view
- Max occupancy 4 up to 3 adults
Kids Deal - Kids pricing available, please inquire for details.
For the Kids - Kids 4 to 10 enjoy supervised activities daily at the Kids' club, Playground, Kids' pool, Babysitting service also available. (fee)
Honeymooners - Private check in, Room upgrade based on availability, Welcome cocktail with sparkling wine, Bottle of rum, Flowers in room upon arrival, In room breakfast the morning after arrival, Housekeeping in afternoon, Exclusive romantic dinner for 2 in a la carte restaurant, Late checkout with out charges based on availability. Applicable up to 30 days after nuptials. Request when you book. Requires proof of marriage.
VIP Package - Includes an upgrade to Oceanview Room, (if available at check-in) fruit basket, bottle of rum, bathrobe or towel as souvenir gift. (minimum 12-night stay) Please inquire for prices.
Wedding Packages Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Playa AlamedaVaradero,Cuba
- Hotel Contacts
- Extra Info
Las Morlas, Km 19 Punta Hicacos, Varadero Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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