Iberostar Playa Alameda
- What's Included
- All Inclusive Features
The Iberostar Playa Alameda is one of the better resorts to stay in Varadero. There is quite a few buffet items to choose from. There are plenty of a la carte restaurants to choose from. However, be advised that you're only able to reserve to three of them per stay. Pleasant beach, with plenty of loungers available to relax on. There are scooters to rent on site, making it great for those who want to go beyond the resort strip. This resort is well suited for couples and children alike. A great stay in Varadero.
Location: Beachfront, 10 min to downtown Varadero, 35 min from the airport.
We just came back on Sunday. The resort was so low occupancy it was crazy. My husband had to fight for the pool tables and ping pong tables because the staff was playing (almost like they forgot they were there to entertain staff) this happened most days. The pool guy Ecuardo actually yelled at me on more than one occassion, I was really taken back by how rude he was. The resort itself was nice and small very quaint but aside from Charlee and Vito that staff seemed angry at everyone. Maybe a management issue? I asked a staff why such low guest numbers and she said "I don't know its high season but the Canadians they just don't come" by the end of the week they had put many people on vacation and stopped doing nightly shows. If you are going in the near future pack warmer clothes some days it was 18 degrees with an onshore wind. Nights could be chilly also (keeping in mind its also winter for them). Hotel exchange rate wasn't amazing and all depended on who was helping you and how much they wanted to pocket. 5 min down the road at the marina the exchange was much better and a nice little place to wonder down to visit. Rooms are very very dated and the food wasnt great. 2 people on our trip did get sick from what appeared to be the food.
I will attempt a simple review...ResortThis resort is around 3 stars. Your room will be weathered which is normal in these climates but you be have broken towel racks that have been ripped out of the wall, shower handles that don’t work, they attempted to paint the suite and basically got paint everywhere, the chair, the pictures on the wall, etc. etc. Now i understand thats the just the way it is in other countries but this resort is owned by a huge european company, u should know better, hire quality assurance or lower the stars to 3 not 5. Little things like the Wifi struggled at times in the lobby but who cares, i wasn’t there to pay attention to my phone.Staff 5 stars, all very nice, no issues, cuban people are great.Entertainment5 stars - i can say enough about the nightly entertainment, they put on a fantastic new year eve party and i forget the guys name that runs the show but just really does a great job and puts effort in talking to everyone throughout the day. Reason for the poor rating is to wake up Iberostar resorts and the need to pay attention to repairing things are broken or are in need of repair...
The hotel is nice but dirty. Room was not celaning every day. We get only two towels per room and we had not hand towels. In a bathroom was a little bit mold. I understand of humidity, but still, not cleaning enought. The animation was good. People always smilling, so we enjoyed that positives cuban mind :-) Drinks & coctails was amazing too :-) Food in hotel was ok, but not excellent.
Where do I even begin?!?This 5 star hotel rates a 5 only if the ranking is out of 10. Or possibly 100.The moment we walked into the lobby I knew that I had made a mistake. The large screen tv in the lobby was showing music videos featuring women in various stages of undress performing a variety of sexual acts. Not exactly 'family friendly'Then we got to our rooms. We are a large(r) family, 6 people, so we had booked two rooms. Each room had two single beds. So a total of 4 beds. For 6 people. Each room only had two towels. So a total of 4 towels. For 6 people. I tried to call down to the lobby to arrange for a fold away bed but I was unable to do so because the phone cord was severed where it would connect into the wall. After 4 1/2 hours we were moved to another 2 rooms that could accommodate 'the large family.' One of the beds in that room had blood stained sheets. All of them smelled like smoke and urine. The vanity mirror in the bathroom was hanging loosely (and upside down) from one screw. The nightside lamp did not work and when I went to investigate I discovered the plug and outlet were inside a hole in the wall and no way was I putting my hand inside to check on it. There were lamps along the pathways but they were never lit at night, in fact many of them did not even have lightbulbs. My children did not feel safe walking after dark especially given the number of stray dogs roaming the property. Take your own beach towels. We had to beg to get enough for our family (again given 4 for 6 people). One was 'liberated' from our patio chair and I was hauled into the chamber maids supply closet, sent to reception and then guest services to explain the mystery of the missing towel and told I would be charged a $15 replacement fee.Two days out of seven our maid asked if we wanted our room cleaned. Did we want her to do her job? I was confused. Our safe malfunctioned and for a period of time, we did not have access to our passports or wallets. Thankfully this was not during a time we being picked up for an excursion. We returned 3 days ago and it has taken me this long to write a review as I have been recovering from gastroenteritis. The variety of food was not great, the flies were plentiful but the restaurant staff were delightful and extremely helpful.Cuba itself was lovely. Our family enjoyed many great excursions from snorkelling, a catamaran ride, a jeep safari, to swimming with dolphins and a trip to Havana.Enjoy your trip to Cuba but stay as far away from this hotel as you possibly can. Did I forget to mention the cockroaches??
This was my first time in Cuba and I had a wonderful time. - The grounds are beautifully maintained-All the staff were friendly and helpful. Especially Jose,Mildrey,Ndira serving at the buffet were so kind. Eduardo at the omelette station was so personal with the tourists he remembered your order and made you feel welcome. A special thanks to the coconut Man who would crack open fresh coconuts for us as we walked by. -There's lots of place to lounge around with their many seating areas.-The shows they put on every night was fabulous. Always different and very entertaining. Charlie did an amazing job on the entertainment team of keeping guests engaged. - This is not a party hotel, if your looking for that it's best to go into town. Varadero has great night life. Havana Club was amazing.-The rooms were big and nice overall. They could change the mattresses and linens to improve value.- One suggestion for the hotel is to put Wi-Fi in your rooms and to not cut it off after hours. It's annoying to have to sit in the lobby in order to connect. -Also the beach bar should be open until 6 . It closes to early compared to how many people remain on the beach.-Better lightening at night, it's very dark when waking. Overall my stay was great. If I come back to Cuba I will stay at the Alameda.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 buffet meals daily
- Unlimited House Wine, Domestic beer, International brand drinks 24 hours
- Lounge chair and towels (pool/beach)
- Pedal boats
- Use of bicycles
- Pool table, ping-pong, darts
- Exercise room
- Spanish lessons
- Dance lessons
- Daily activities
- Evening entertainment
- Welcome cocktail
- 391 rooms in 3-storey buildings
- 2 buffet restaurants
- 3 a la carte restaurants: Italian, International and Seafood, dress code & reservations required
- 6 bars including Lobby bar, Snack bar, Disco bar, Theatre bar, Beach grill bar
- 2 outdoor pools
- Golf nearby
- Meeting facilities
- 2 tennis courts on-site (2 lit)
- Shopping on-site
- Fitness facilities
- Beauty salon (fee)
- Internet access (fee)
All accommodations include:
- Cable/Satellite TV
- In-room safe
- Full bathroom
- Hairdryer 220V (adaptors required)
Standard Hotel Rooms
- 2 twin beds
- Sitting area
- Max occupancy 3 persons
VIP Standard Oceanview Rooms
- 2 twin beds
- Living area
- Ocean view
- Max occupancy 4 up to 3 adults
Kids Deal - Kids pricing available, please inquire for details.
For the Kids - Kids 4 to 10 enjoy supervised activities daily at the Kids' club, Playground, Kids' pool, Babysitting service also available. (fee)
Honeymooners - Private check in, Room upgrade based on availability, Welcome cocktail with sparkling wine, Bottle of rum, Flowers in room upon arrival, In room breakfast the morning after arrival, Housekeeping in afternoon, Exclusive romantic dinner for 2 in a la carte restaurant, Late checkout with out charges based on availability. Applicable up to 30 days after nuptials. Request when you book. Requires proof of marriage.
VIP Package - Includes an upgrade to Oceanview Room, (if available at check-in) fruit basket, bottle of rum, bathrobe or towel as souvenir gift. (minimum 12-night stay) Please inquire for prices.
Wedding Packages Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Playa AlamedaVaradero,Cuba
- Hotel Contacts
- Extra Info
Las Morlas, Km 19 Punta Hicacos, Varadero Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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