- What's Included
- All Inclusive Features
This is another great resort for families in Varadero. While the hotel grounds are old, they're well-maintained and it doesn't take away from the aesthetic of the resort. The rooms however, are all top-notch. You'll never have an issue with the amenities or ensuring that your room is well stocked. Incredibly attentive and friendly staff will always be there to address your concerns and needs. There are OK food options with regards to buffet and a la carte items. Be advised though that the food in Cuba isn't as comparable to those of other resorts. If you're looking for a place with plenty of activities to do, this is the resort. The beautiful beach offers some of the best snorkeling locations, and there are many options with regards to other out-of-resort excursions.
Location: Beachfront, 30 min from the airport, 15 min to downtown Varadero.
My wife and I spent two lovely weeks here this month. My wife needs a cane because of her knee, and had no trouble aside from soft sand at the top of the beach (but any beach would). Nice to see maintenance is better--2 elevators working and a 3rd being replaced, the food is better, the grounds are lovely, and the staff is outstanding.The only con is the food temperature in the buffet restaurant: hot is not hot enough, cold not cold enough--but the food is better than 1.5 years ago.A con likely beyond the control of the restaurant is the Caracol store in the hotel--they quoted cigar prices 55% above the official prices (I know since I had a copy of the list).We are already planning to return next year!
We spent around 8 days here as the first part of our holiday in Cuba. We absolutely loved it - ok, so it's a little frayed round the edges in some places, but with such amazing staff, beautiful gardens and - oh that beach! - who cares about minor details! The food was good - and I am very fussy! The prebookable Japanese restaurant was pretty good but the grill wasn't really worth it.We stayed in a ground floor bungalow and were greeted on our first day by Lil, our cheery gardener who gave me a flower and a fresh coconut to drink - wonderful!Nearly all the staff were so lovely and friendly - special mention to Elvis of course! We loved Tainos and can absolutely see why people go back year after year.
The food was not good. And every old facility. Some staff was not kind and they even doesn't know my reservation. But beach was fantastic. Nice weather so if you go varadero i hope you choose other hotel.
We were looking for a nice family getaway to enjoy the food, sun and culture. I'm giving this Resort a 2 for the amazingly friendly staff and clean grounds. The beach was beautiful and the sunset was stunning but other then that it was a disappointment. The food was awful, my family was sick half the week, no rom service so when we were so sick we couldn't leave our room we couldn't have food delivered, and they wouldn't allow my family members to leave the buffet with a plate for me either. So even tho I felt awful I had to make my way to the buffet to eat bread and some pasta which seemed somewhat safe to eat with a finicky tummy. My son is 17 months and he seemed to love it! Food was bland and I've never been to Cuba before so I guess I have nothing to compare it to in Cuba. Others staying at the resort said it was one of the better places in Cuba however, knowing this I probably won't be back to Cuba. Beach was lovely but not worth the food! My husband didn't realize how important food was until we spent a week here.
We stayed in bungalow rooms and had excellent service from the maid. The room was spotlessly clean and we were even left a courtesy bottle of rum in our room.The rooms were very close to the beach. We stayed in 2702 and it was nice and quiet at night.The animation staff worked very hard to keep all ages entertained with games and activities on the beach and around the pool. Special mentions here to Julio and Elvis who were brilliant with our grandchildren.The children attended the mini disco every night and Fredrica from kids club was excellent at encouraging all children to take part. She obviously enjoyed her job.The buffet restaurant had a wide choice of food, a microwave available to heat anything that wasn't hot enough and the chefs were willing to even make teddy pancakes for the children. The Japanese a la carte restaurant was very entertaining and the food was delicious. We didn't enjoy the grill experience quite as much.Bar staff gave good measures and were pleasant with their service particularly George and Julio at the beach. This was definitely the best hotels for children we have ever stayed in anywhere in the world.Prior to our stay we had booked through Cuban compass a classic car tour to Havana with a guide and driver for the day. This was very informative and gave us a real taste of Cuba. We also visited the local bat cave which was fun and did the cataramaran trip and dolphin experience to Cayo Blanco. The whole day was brilliant and included close up with dolphins, crab racing and dancing on the boat.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- 1 a la carte dinner/week, w/reservations
- All drinks (International brands, Domestic beer, House Wine)
- Lounge chairs and towels (pool/beach)
- Pedal boat
- 1 Introductory scuba diving lesson at pool/person/stay
- Tennis with instruction
- Exercise room
- Dance lessons
- Daily activities
- Evening entertainment
- 272 rooms in eighteen 2-4-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants: Cuban and Brazilian, International, dress code & reservations required
- 5 bars including Lobby bar, Bar and restaurant, Snack bar, Beach bar
- 2 outdoor pools
- 18-hole golf course 10 minutes away
- 2 tennis courts on-site (2 lit)
- Shopping on-site
- Fitness facilities
- A range of non-motorized watersports available
- Internet (fee)
Hotel Rooms include:
- 1 king or two 3/4 beds
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or terrace
- Full bathroom
- Hairdryer 220V (adaptor required)
- Max occupancy 3 persons
Kids Deals - First kid 2-12 stays and eats free when sharing room and existing beds with 2 adults. Second kid pays kid's rate. Max 2 kids.
Single Parent Saver -Single parent travelers pay double rate when sharing a room with 2 children. Children pay child rates.
For the Kids - Kids 4 to 12 enjoy supervised activities 10:30am-12:30pm, 3pm-5pm at the Kids' club, Playground, Games room, and Kids' pool. Babysitting service is also available. (fee)
Honeymooners - Receive a room with matrimonial bed and beautiful view, bottle of champagne in the room, Iberostar Gift, minibar with drinks on arrival (stocked once per stay), romantic dinner in the specialty restaurant and late check out without additional charge (on request, subject to availability). Request when you book. Requires proof of marriage.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Las Morlas, Km. 12.5, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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