Iberostar Tainos

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Our Opinion

This is another great resort for families in Varadero. While the hotel grounds are old, they're well-maintained and it doesn't take away from the aesthetic of the resort. The rooms however, are all top-notch. You'll never have an issue with the amenities or ensuring that your room is well stocked. Incredibly attentive and friendly staff will always be there to address your concerns and needs. There are OK food options with regards to buffet and a la carte items. Be advised though that the food in Cuba isn't as comparable to those of other resorts. If you're looking for a place with plenty of activities to do, this is the resort. The beautiful beach offers some of the best snorkeling locations, and there are many options with regards to other out-of-resort excursions.

Located on a beautiful stretch of Varadero Beach surrounded by tropical gardens, the warm, inviting and renovated accommodations are divided into two areas - 1 low-rise building and 18 two-storey bungalows. Singles, couples and families appreciate this hotels' excellent four-star value, wide variety of entertainment and activities, including complimentary afternoon tea and dance lessons.

Location: Beachfront, 30 min from the airport, 15 min to downtown Varadero.

tripadvisor Traveler Reviews
  • Laura V : Warwickshire, United Kingdom
Top notch customer service

The lovely atmosphere of Iberostar Tainos is down mainly to the staff. They are genuine, friendly and willing to help. I stayed here with my husband and 5 month old baby and felt very much at home. The only negative experiences we found were the intermittent wifi (which is maybe a good thing on holiday?!) and the fact that children's pool was not heated, which meant that we only used it on our last day with our son (and he was not convinced by the experience!) But the food is excellent, and the beach is one of the best I have ever been on, a real gem. Would recommend.

  • LoVeHoLiDaYs030 : Derry, United Kingdom
Amazing! Highly recommend for families or couples

We stayed Jan 5-13th 2018. 2 adukts, 2 year old & 6 month old.Bring a kettle if you need to sterilize or make bottles as room only has coffee machine and hotel does not have any. We had to use water from the various bars' coffee machines ect. Facilities are amazing. Huge pool with separate baby pool 30cms deep. Pool bar, short 30 sec stroll to beach along decking, beach bar, buffet restaurant, Japanese restaurant, cuban restaurant, snack bars. Tennis, play park, table Tennis, gym, spa ect.Every few steps there is somewhere to eat and drink, it's great.8pm disco every night for children, our daughter loved it. Shows on 21:45 every night, we were always in our room by then.Food was lovely - fresh pancakes, omlets, eggs every morning. Fresh pasta, pizzas, fish, meat ect every lunch and dinner. Could always find plenty to eat. Shop in hotel sells toiletries, bottled water, crisps, clothing, pool accessories - floats ect. You don't really need to bring anything with you.Bathroom has toiletries provided.You get a big blue towel in your room for pool / beach and can have this changed any time at towel hatch next to gym.Beach has loads of sunbeds & parasol free of charge. The beach is beautiful, soft sand, warm clear water. Free water sports, games, yoga ect on beach.WiFi is 1 CUC per hour in lobby, we were room 1231 & also got Wi-Fi in our room.Varadero centre is 15 CUC away in taxi - ask hotel to call you taxi or there are ones down street too.Dolphin show is less than 5 mins drive away - can be booked at hotel & you can also swim with them if you want to.We travelled with Thomas Cook from Manchester, we're from Ireland so had to fly Belfast to Manchester. Was excellent.Excursions were cheaper booking at hotel or elsewhere though rather than with Thomas Cook. We went to Havana a day, 4 of us in a private taxi with private tour guide all day for 160 CUC- highly recommend this it was excellent. We booked it with Cuban Connection Tours.Hairdryer in room. Always plenty of warm water.Bring insect repellent.

  • olivepat : SASKATCHEWAN
Pleasant Overall Stay

We stayed at the Iberostar Tainos for a week over New Years. This was our first trip to Varadero and fourth to Cuba. We have traveled extensively in Mexico as well the other locations in the Caribbean and United States. We have been to many all-inclusive resorts. Our overall experience at this resort was good. We were booked in the main hotel and had requested an ocean facing room which we did not receive. We tried to change this but front desk staff were not accommodating. Our location on the fourth floor proved to be pleasant and a much quieter location than the other side may have been. Our room was basic but in good repair and kept clean throughout our stay. The elevator to and from the fourth floor operated well. Our bar fridge was restocked every second day and our large bottle of water was replaced daily. Bedding was tired but clean and beds were comfortable. Towels were replaced daily though on a few occasions we would get only one and had to request more. Each time the towels were brought promptly. Hot water and water pressure was good in the tub/shower combo. Resort- The Tainos is on a beautiful stretch of beach. Unfortunately, the weather was cool for many of the days there so we did not use the beach as much as we would have liked. On the windy, cool, days there were large amounts of jelly fish of the beach but I suspect that was weather related. The beach has an abundance of loungers and palapas as well as a beach bar and bathrooms nearby. The grounds and pool area of the resort are very clean and landscaping is very nice. We enjoyed the surroundings of this resort very much. Lobby is large with ample seating (except for those cool days when everyone flocked inside). Wifi is available for purchase in the lobby. We did not use this service so cannot comment on the speed of it. Food- There is a pool-side snack/lunch buffet open for lunch. This buffet serves, burgers, hotdogs, salad,pizza etc. Later in the afternoon, they would sometimes bring out sandwiches. Food was fresh and tasty. The main buffet opened at 1:00 and selection was better. The made to order pasta station was great. We found food to be warm and fresh. No complaints overall. Service was prompt and efficient. The New Years Eve decor was beautiful. Our only concern with the food or drink has to do with the fact that our daughter became ill on our last day at the resort. She had just finished an alcohol free pina colada for the lobby bar and soon after became ill with severe vomiting. I had had the same drink and was fine. We are unsure what made her ill as she did eat some fresh cucumbers with her lunch a few hours earlier.along with a plate of pasta. This experience and the very difficult trip home for her is one reason I give this resort a three star though like I mentioned, it's hard to know what exactly made her ill. One other man from the same resort was also ill on the trip home. Not sure if they suspected his illness to be food or drink related. Activities- The activity crew at this resort are very pleasant and very personable. However, given the weather, I would have liked to have seen activities moved into the lobby. Despite a handful of people around the pool, bundled up in coats and blankets, the activity crew continued on with their usual schedule and location of activities. There could have been trivia games, names that tune, bingo etc. played easily in the lobby during the unpleasant weather as that's where the bulk of the people were. However, there was no flexibility in this regard it seemed. The evening shows are also very late at this resort, not starting until 9:45. We have never been to another resort where they start so late. We did enjoy the music and dancing that took place most evenings in the lobby. We did not find the activities to be well-advertised. Most of the time we just happened upon them. There is a good variety of activities such as dance lessons, darts, mini-golf (sort of!), rifle shooting, bingo but most start late in the afternoon (around 4:00). General opinion of this resort. Overall, we enjoyed this resort very much. The layout, size and condition of the resort met or exceeded our expectations. Our only concern stemming from our daughter becoming ill would be the food or drink handling or prep. We did not see anything of concern but given how quickly and violently ill she became soon after eating and drinking, we worry that she did get ill from something on the resort. Cruise ships require every person entering the buffet or dining room to clean their hands with hand sanitizer. This may be a practice some of these resorts could adopt. We carried out own hand sanitizer but that does not help if others are using the serving utensils etc. in the buffets and not properly washing their own hands prior to handling these things. Just a suggestion.

  • alehonesttraveller : Birmingham, United Kingdom
honest review

when we arrived taken to a fithy room excrement in the toilet bath filthy crisps and footprints on the floor changed rooms went in there was 2 people in bed moved again filthy mirrors windows .bday stank horrific urine the woman on the front desk pm on 23rd december was vile horrible woman refused my bf bottled water even though i offered her money for it as he had food poising kept grinning hated her witth a passion,the food disguisting the drinks full of ice barstaff in lobby miserable .the restaurant manager who thinks hes al capone was horrible towards us but got told didnt go in there again.plus points julio entertainments manager was fantastic ali the entertainments was so lovley .this is not a plus to the hotel the beach is gorgeou but man made but fag ends everywereus like many paid thousands to go im gutted i wanted to come back home after 2 days but flights so expensive .sick of staff staying i only get 20 cuc a month waiting for tips constaly begging .soif you want a luxury holiday take my advice dont go here il never return as i can honestly say my worst expirence ever due to a tragedy on the 29th december from another holiday maker .if you dont take my advice make sure you take an extra gtand for the doctor . birds living in the restarunt excrementing on the food cats running round under tables its disgusting.dont waste youre money thomas cook shame on you.

  • michael y :
So much can improve so easily

Visited the first week of January 2018 and found the overall experience lacking, but in many ways that can very easily be improved with so little effort that it made us wonder if they really want people to come back.Arrived early, rooms not ready for 4 hours... we can roam the resort, eat and drink, but could we be given an opportunity to change into swim wear?First thing I noticed in my room was a piece of used tissue on the floor, which was still there when we left. How about doing a proper job cleaning?Remove replace used glasses and mugs from rooms? Replace small pack of tissues? Provide toilet paper that has perforations perhaps? Room was nice and towel arrangements nice, but other things are important too.Maybe the room cleaning staff could not be so loud in the corridor, do they know how loud they are? Do they know if people are trying to rest in their rooms?Advertised "sports" I guess I had some expectations they might have some sort of standard... Lumpy concrete tennis court with sagging net, beach volleyball ball under inflated and ragged... Maybe they don't have access to stuff, but can't tour companies bring in the odd ball, pump, etc. or at least set expectations properly in their advertising? Table tennis tables are nice, but where's the beach soccer? Food was actually pretty good, blue cheese (apparently local?) was awesome! Recommend anything with sausages too! A-la-carte restaurants always seem to have the same odd issues, lack of variety on the menu, strangely small desserts, wines on the list that aren't available and served in the wrong size glasses!Entertainment team tried but largely failed, some really odd and lame shows in the evening. Some great dancers, some not! Rock show was great, but why so short? Cover band we go see here play 3, 45 minute sets, and play the whole of songs!MC needs to slow down! Could not understand what he was saying as he spoke so fast and ran one language into another with no break. Again so easy to fix.Why do the shows start so late and have so little continuity from after-dinner entertainment to show, to disco? Is there an expectation that people stay and dance in the post show disco? It seemed like they were doing everything they could to scare people away... certainly had that effect so why keep doing the same thing? Maybe drop the volume a little and play something people might know?All that said our stay was enjoyable and the property is great, some great staff members too!Where can I get that blue cheese and guava?

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • 24 hour snacks
  • 1 a la carte dinner/week, w/reservations
  • All drinks (International brands, Domestic beer, House Wine)
  • Bars
  • Lounge chairs and towels (pool/beach)
  • Sauna
  • Whirlpool
  • Sailing
  • Catamarans
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Pedal boat
  • 1 Introductory scuba diving lesson at pool/person/stay
  • Tennis with instruction
  • Volleyball
  • Exercise room
  • Aerobics
  • Dance lessons
  • Daily activities
  • Evening entertainment
  • 272 rooms in eighteen 2-4-storey buildings
  • 1 buffet restaurant
  • 2 a la carte restaurants: Cuban and Brazilian, International, dress code & reservations required
  • 5 bars including Lobby bar, Bar and restaurant, Snack bar, Beach bar
  • 2 outdoor pools
  • 18-hole golf course 10 minutes away
  • 2 tennis courts on-site (2 lit)
  • Shopping on-site
  • Sauna
  • Fitness facilities
  • A range of non-motorized watersports available¬†
  • Internet (fee)

Hotel Rooms include:

  • 1 king or two 3/4 beds
  • Air-conditioning
  • Cable/Satellite TV
  • In-room safe (fee)
  • Balcony or terrace
  • Full bathroom
  • Hairdryer 220V (adaptor required)
  • Mini-bar
  • Max occupancy 3 persons

Kids Deals - First kid 2-12 stays and eats free when sharing room and existing beds with 2 adults. Second kid pays kid's rate. Max 2 kids.

Single Parent Saver -Single parent travelers pay double rate when sharing a room with 2 children. Children pay child rates.

For the Kids - Kids 4 to 12 enjoy supervised activities 10:30am-12:30pm, 3pm-5pm at the Kids' club, Playground, Games room, and Kids' pool. Babysitting service is also available. (fee)

Honeymooners - Receive a room with matrimonial bed and beautiful view, bottle of champagne in the room, Iberostar Gift, minibar with drinks on arrival (stocked once per stay), romantic dinner in the specialty restaurant and late check out without additional charge (on request, subject to availability). Request when you book. Requires proof of marriage.

Wedding Packages - Available, please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Iberostar Tainos

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Las Morlas, Km. 12.5, Varadero 42200 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.