- What's Included
- All Inclusive Features
This is another great resort for families in Varadero. While the hotel grounds are old, they're well-maintained and it doesn't take away from the aesthetic of the resort. The rooms however, are all top-notch. You'll never have an issue with the amenities or ensuring that your room is well stocked. Incredibly attentive and friendly staff will always be there to address your concerns and needs. There are OK food options with regards to buffet and a la carte items. Be advised though that the food in Cuba isn't as comparable to those of other resorts. If you're looking for a place with plenty of activities to do, this is the resort. The beautiful beach offers some of the best snorkeling locations, and there are many options with regards to other out-of-resort excursions.
Location: Beachfront, 30 min from the airport, 15 min to downtown Varadero.
We stayed at this hotel first two weeks of December 2016, booked a bungalow room after reading reviews on this site, was not disappointed, stayed in room 2414, brochure photos are exactly as you see it. Our maid Lay made sure everything requested was done and kept the room spotless. There is a good size pool with plenty of sunbeds and the best beach I have been too. There are three restaurants the Japanese was the best where the food is cooked as you watch. The Cuban smaller restaurant is also a nice evening out and food not too bad, you get one day at each per week, need to book early as get booked up quick and this was maybe as food was ok in main buffet area although a lot of the time cold, we made good use of the microwave during our stay. Omelettes in the morning were the best and made to order. The restaurant staff were also great could not do enough for you, a big shout out for Plenda, Bety and Yeny who treated us like royalty. The entertainment team were brilliant making sure there was something for everyone. We booked our trips through Lesley the Thomas Cook Trip who is lovely and very knowledgeable we will miss her, the catamaran trip was one not to be missed. All in all a lovely holiday, great staff, great hotel and a beautiful country, we will be going again for sure.
First of all. Don't go to Varadero. If you want to see Cuba this is the wrong place. If you end up here you need to know that it will be much worse hotel than what you would get for same money in Asia, Europe or anywhere else. Hotel is dated and need more love from maintenance. Staff is generally quite good. Food is very bad. Sometimes it is the hotel fault but many times you have to accept that it is the situation in Cuba. If you go, bring everything you could ever need to use. Everything is difficult or expensive to buy. Bring some spices, chili powder and potato chips. Everything is missing. Beach ok and staff try to keep people busy with games. Almost like a cruise ship. There is a useless shopping center not far away but they have an ATM. There is a small bar area 20 min away where you could escape. Also a dolphinarium around the corner. Not a good place but I guess doable if you have to go.
We really enjoyed our first trip to Cuba. It was something completely different to what we were used to in Europe. Ok, tiles in the bathroom were a bit from the 90'ties, but does it matter when the atmosphere is so welcoming? Most members of staff were so welcoming! Our little girls don't normally like staying in mini club. Here Frederica from mini club was so good that they did not want to stay with us at the beach/ swimming pool, but spent most of the time in mini club. Some people complained about food poisoning and w were very concerned about that. However what we discovered, that you can get some stomach problems if you have ice in your drinks. Normally you don't drink water from the tap. However probably ice cubes were wade with tap water, which was not pleasant. Since we figured that out all was brilliant. Food was nice, simple and delicious. We travel a lot and this was the time when our little ones did not want to go back home. So I would definitely recommend this hotel to everyone. P.S. If this is you first visit to Cuba, don't forget any essentials (sun creams, razor blades, nail clippers, paracetamol etc ). All imported items are extremely expensive in Cuba, so prepare yourself and enjoy your time. We have met a few people from the UK, who were permanently attached to the bar and complaining about the resort due to Gillette razor blades costing £50 and nail clippers £15. It has nothing to do with the hotel. If you want cheap nail clippers go to China.
There were 9 of us that stayed at the Iberostar Tainos from December 24, 2016 until January 1, 2017. Once again, I was not sure what to expect as this was my first time in Cuba and I had read a few reviews before we left. Yes, the bungalow rooms are a bit dated but they are spacious, very clean and have a great balcony. Close to the pool and the beach. We never once had an issue with getting chairs around the pool or at the beach, no matter the time of day that we went. I do suggest you take a "go mug" for drinks as they are served in small plastic cups and get warm very fast in the sunshine. The food in the buffet was never overly hot, but if you go to Matteo at the pasta station you can get fresh cooked pasta and then couple that with the fantastic fresh bread, voila! You could always find a plateful of food to fill you up (and we had some picky eaters in our group!). Breakfasts were good with fresh made omelettes or fried eggs. I knew not to get overly worked up about the food in Cuba after hearing from others that had visited, but truthfully, I went there for the weather, the relaxation and a vacation. The staff are second to none and a big shout out to Sandy in the Lobby Bar who was always very hard working, attentive and friendly!! At the buffet restaurant, look for Jocylene (spelling??) and try to get her section - she was an absolute treat to see every evening at dinner.Don't take too much stock in the negative reviews. I may be too easy to please, but this hotel is just fine for families or couples who are looking for a nice getaway.
Very tired old fashioned hotel in a very tatty state. The 'all inclusive' doesn't include Internet or a safe (which we had to use as the patio door was broken and secured by a thin chain). The 'mini bar' allowance is half a can of beer and half a soft drink each per day?!!!Room very grubby, bedding smelt (ugh) ok it's a poor country if they can't afford to update the hotel that's one thing but there's no excuse for dirt. The whole interior (we were in the main building) is cheerless and has a school hall/council building feel. On the plus side the beds are large, the room and balcony generous and the pool area pleasant but really really wish we'd found a different hotel.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- 1 a la carte dinner/week, w/reservations
- All drinks (International brands, Domestic beer, House Wine)
- Lounge chairs and towels (pool/beach)
- Pedal boat
- 1 Introductory scuba diving lesson at pool/person/stay
- Tennis with instruction
- Exercise room
- Dance lessons
- Daily activities
- Evening entertainment
- 272 rooms in eighteen 2-4-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants: Cuban and Brazilian, International, dress code & reservations required
- 5 bars including Lobby bar, Bar and restaurant, Snack bar, Beach bar
- 2 outdoor pools
- 18-hole golf course 10 minutes away
- 2 tennis courts on-site (2 lit)
- Shopping on-site
- Fitness facilities
- A range of non-motorized watersports available
- Internet (fee)
Hotel Rooms include:
- 1 king or two 3/4 beds
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or terrace
- Full bathroom
- Hairdryer 220V (adaptor required)
- Max occupancy 3 persons
Kids Deals - First kid 2-12 stays and eats free when sharing room and existing beds with 2 adults. Second kid pays kid's rate. Max 2 kids.
Single Parent Saver -Single parent travelers pay double rate when sharing a room with 2 children. Children pay child rates.
For the Kids - Kids 4 to 12 enjoy supervised activities 10:30am-12:30pm, 3pm-5pm at the Kids' club, Playground, Games room, and Kids' pool. Babysitting service is also available. (fee)
Honeymooners - Receive a room with matrimonial bed and beautiful view, bottle of champagne in the room, Iberostar Gift, minibar with drinks on arrival (stocked once per stay), romantic dinner in the specialty restaurant and late check out without additional charge (on request, subject to availability). Request when you book. Requires proof of marriage.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Las Morlas, Km. 12.5, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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