- What's Included
- All Inclusive Features
This is another great resort for families in Varadero. While the hotel grounds are old, they're well-maintained and it doesn't take away from the aesthetic of the resort. The rooms however, are all top-notch. You'll never have an issue with the amenities or ensuring that your room is well stocked. Incredibly attentive and friendly staff will always be there to address your concerns and needs. There are OK food options with regards to buffet and a la carte items. Be advised though that the food in Cuba isn't as comparable to those of other resorts. If you're looking for a place with plenty of activities to do, this is the resort. The beautiful beach offers some of the best snorkeling locations, and there are many options with regards to other out-of-resort excursions.
Location: Beachfront, 30 min from the airport, 15 min to downtown Varadero.
Spent 8 nights at the hotel after 4 day stay in Havana. We stayed in one of the bungalows which was close to the pool area. The room was decent size with vanity area with sink and separate bathroom which had a bidet, wc, and large shower unit. Décor was very simple but acceptable. The room was kept clean and the maid left animal towels on the bed and flowers. Only negative was that the curtains had several hooks missing so did not hang properly and looked very shabby and a ripped cushion - both which could easily have been remedied. The bedding was clean, although the covers were threadbare in some places. Pool towels were also faded and had holes, but were clean, so this didn't bother us at all.Pool area was very nice and had lots of sun beds (although some could do with replacing). Live music was provided at lunchtime near the outside buffet area and also in the evening from around 7.15 for approx. 45 minutes, and the evening entertainment in the "theatre" started around 9.45 p.m. Only went to this on the first night and wasn't very impressed. Very amateurish, and the bathroom facilities were not very nice.Food generally was average, although some items were not replenished. Typical buffet items to cater for everyone's taste, so included cheeses, pickles, salami, vegetables at breakfast. Also had a omelette "bar" . We ate twice in the Japanese restaurant (same menu, but was OK). Also ate in the Cuban restaurant. The food here was, in our opinion, really good, and I highly recommend.Drinks were below average. The cocktails, apart from the Mojitos, tasted "synthetic" - e.g. pina colada's did not contain fresh pineapple or coconut juice. Drinks from the dispensers and also in jugs in the restaurant were also very watered down and practically tasteless.Food hygiene - not a lot of flies about, but small birds would enter the restaurant and also pick food from dishes left uncovered at the outside buffet.Visited the beach on a couple of occasions. Lots of beds and shade available. The sea was pretty rough so only ventured in once - red flags were out on one of our visits. Bar on the beach so drinks available.From the hotel we travelled into Varadero town, which is also worth a visit. Hop-on Hop-off bus service operates, and lots of taxis, horse carriages abound. Staff at the hotel were very nice, special thanks to Yadaisy and also Beatriz. Generally the hotel is nice and with a few upgrades I would recommend.
Husband and I stayed at the Tainos for 2 weeks and thought it was fantastic. This was our 4th visit and definitely will be returning. No it is not perfect but the staff are fantastic,the food is great and the rooms are clean and sufficient.If you want perfect then maybe you should be going to 5 star luxury hotel in Aruba or Barbados or maybe Antigua.For the price I think this place is awesome. We have been to 5 star Rui resorts in Dominican and they did not come close to the service,friendliness and quality of the Tainos.Miss you guys and hope to see you soon.
This is a very tired hotel. The lifts were not working and even the porter said they did not like using them. This was like staying in a council tenement in a very poor part of town. The staff also seemed quite jaded. The cocktails were terrible and quite poorly made. We could not prove it but they tasted watered down.The food was the same everyday and was not good quality. The hotel is situated quite far away from Varadero so if you are interested in exploring you need to factor this into you budget. Cuba is not cheap.It has access to the beech which i cannot fault it is beautiful and some water sports were free which is always a bonus. The hotel itself was quite depressing and in the restaurant i was reminded of eating school dinners from the general sounds and environment. There was only two other areas to eat within the complex none were particularly good. Its the least romantic place i can imagine. If your looking for 70's holiday camp experience then this is the hotel for you.We only stayed two days but i would imagine if you stayed longer you would be really bored with the food.
First of all, the good points. The hotel is very well-located, with a fine section of beach and good views from the hotel part of the main hotel section. The lobby is very attractive, with a cozy bar for both smokers and non-smokers and well-prepared drinks. The grounds are very nice, with a beautiful large pool and much vegetation, and the walk to the beach shady with trees. The attention was very good, especially at the lobby and the bar. However, there are a few problems with infrastructure. The elevator was the worst. For a 4-star hotel to provide one service elevator which moves in jumps and starts after the doors slam shut is inexcusable--when are they going to repair the two in the lobby? Our room was on the third floor and faced south. It was spacious enough, with a great view of the bay, but the door was hard to open and you could hurt your fingers using the sliding door to the terrace. And despite the fact that we are a married couple, we did not get a double bed--just twin beds not even side by side. The food was varied and plentiful but to me a little too greasy at times. The paella was worth trying, and the guava juice delicious. There are two other specialty restaurants--one for creole (Cuban) food and a Japanese restaurant. We had to take the Japanese one, which was a clone of Benihana restaurants with less of a show. The service was brusque and timed, but the food good. All in all, we had a good stay here, but some improvements are necessary in order for the Hotel to live up to its 4-star category.
Stayed at his hotel as part of a bachelor party.From the moment we entered it was a bad experience.The front staff was rude and not accomodating. It was our first time in Cuba and almost turned us of to cuba completely.The hotel basically shuts down in the eveningThe crowd is mostly older. Not many young people. This may be the right choice for an older crowd, but definitely not if you are under 40 i would say.The food was un-edible. It was to the point we just ate junk food whilte staying here.Thank goodness we decided to get out of here by day 2 and go to Barcello Solymar. I just wish we hadn't booked with these guys in the first place.The staff being rude to us but friendly to the older repeat customers was also particularily annoying. DO NOT BOOK WITH THEM
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- 1 a la carte dinner/week, w/reservations
- All drinks (International brands, Domestic beer, House Wine)
- Lounge chairs and towels (pool/beach)
- Pedal boat
- 1 Introductory scuba diving lesson at pool/person/stay
- Tennis with instruction
- Exercise room
- Dance lessons
- Daily activities
- Evening entertainment
- 272 rooms in eighteen 2-4-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants: Cuban and Brazilian, International, dress code & reservations required
- 5 bars including Lobby bar, Bar and restaurant, Snack bar, Beach bar
- 2 outdoor pools
- 18-hole golf course 10 minutes away
- 2 tennis courts on-site (2 lit)
- Shopping on-site
- Fitness facilities
- A range of non-motorized watersports available
- Internet (fee)
Hotel Rooms include:
- 1 king or two 3/4 beds
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or terrace
- Full bathroom
- Hairdryer 220V (adaptor required)
- Max occupancy 3 persons
Kids Deals - First kid 2-12 stays and eats free when sharing room and existing beds with 2 adults. Second kid pays kid's rate. Max 2 kids.
Single Parent Saver -Single parent travelers pay double rate when sharing a room with 2 children. Children pay child rates.
For the Kids - Kids 4 to 12 enjoy supervised activities 10:30am-12:30pm, 3pm-5pm at the Kids' club, Playground, Games room, and Kids' pool. Babysitting service is also available. (fee)
Honeymooners - Receive a room with matrimonial bed and beautiful view, bottle of champagne in the room, Iberostar Gift, minibar with drinks on arrival (stocked once per stay), romantic dinner in the specialty restaurant and late check out without additional charge (on request, subject to availability). Request when you book. Requires proof of marriage.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Las Morlas, Km. 12.5, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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