- What's Included
- All Inclusive Features
This is another great resort for families in Varadero. While the hotel grounds are old, they're well-maintained and it doesn't take away from the aesthetic of the resort. The rooms however, are all top-notch. You'll never have an issue with the amenities or ensuring that your room is well stocked. Incredibly attentive and friendly staff will always be there to address your concerns and needs. There are OK food options with regards to buffet and a la carte items. Be advised though that the food in Cuba isn't as comparable to those of other resorts. If you're looking for a place with plenty of activities to do, this is the resort. The beautiful beach offers some of the best snorkeling locations, and there are many options with regards to other out-of-resort excursions.
Location: Beachfront, 30 min from the airport, 15 min to downtown Varadero.
Really mixed experience! Bungalow room spacious and recently partially refurbished. Maid service excellent - towels and bedding changed every day, together with delightful towel 'sculptures'. Stunning beach and good pool. Gardens really well kept. Hotel overall rather tired. Most staff try really hard and are very friendly - there are lots of them! The buffet was plentiful but none of the 'hot' food was 'hot' - tepid at best. Sadly, the all inclusive wine and breakfast coffee were all watered down. The Japanese meal was good with lots of 'theatre', tho' overly rushed.
Stayed 2 weeks in this hotel. Bungalow accommodation was very spacious and in nice garden area next to pool 1 minute walk to an amazing beach. Furniture and decor little dated but was clean and maids came in daily to clean and change towels. Mini fridge stocked every 2 days with large water 2 beers 2 soft drinks.Aircon worked great and could be left on all day.Pool and beach had plenty of beds and no towels left out.Food is ok. Luke warm but plentiful. Lots of verity to eat and in the time I was there never seen anyone ill. Staff are amazing. So friendly and helpful even the people who didn't tip at all got great service. If you're the type of person who moans and finds fault then stay away from Tainos also cuba isn't for you. Before you go learn about the cuban history and day to day life and you'll have a fantastic time in this wonderful country.
Hotel on the whole was good - maids were fantastic Lay our maid was exceptional. Drinks were fine but the food was a bit random one morning we had brussel sprouts and mashed potatoe really - there is no traditonal English Breakfast but there is always something you can eat. Japensese night was absolutely fantastic dotn be put off by eating Sushi that is only the starter it was brilliant. The Wifi is terrible you have to buy a card at reception for around £1.80 for an hour and if you get on your are extremely lucky everyone was very frustrated at the lack of the facility. Make sure if you take sterling that all of the notes are clean as they wont change them if they have a mark on them. Havana was awesome but we didnt book with Thomas Cook we booked with the local tour company and they were much cheaper. Tropicanna - we never went but friends tells me it was very poor and not worth the money. Make sure you have lots of 25 cooks for the toilet s you even have to pay in the restaurants in Havana. Local cigarettes are only around £1.50 a packet and are ok. Lots of Mozzies around so please take plenty of Deet. On the whole what a fantastic country and if you talk to the local people they are sooo poor in comparison to us we should be grateful for what we have. Varedero is brilliant the markets are fantastic and try the Beatles bar on an evening groups are fantastic and its free with cans of lager around £1.80 and you dont feel threatened at all very very safe country . On the whole fantastic holiday so what if the food wasnt up to scratch no one will ever go hungry.
First of all let me start by saying that we love Cuba and have been there for more than 10 times and we are not the kind who complain about the little things. This was the second time for us to stay at this resort. Obviously we liked it so much the first time we've decided to go back, but this time things were a bit different. After a very long wait at the reception we were told the bungalows we paid for were not available and they gave us regular rooms in the main building and for this inconvenience we were offered a lobster dinner or late checkout or free safe. We chose the late checkout. The room was on the fourth floor of an old and decaying building with 1 elevator that works only sometimes. Next day we had to move to our bungalow and had to carry the luggage from the 4th floor all the way using the stairs since the elevator didn't work. The bungalows are OK but you some bed covers were stained and some matrices had holes in them. Food was OK for Cuba. The grounds and the pool are nice. The staff tries really hard to make up for the short comings of the resort and they are very friendly. This resort needs a face lift and I don't think I'd go there again until things change. Also the departure from the Varadero airport was a total nightmare with over 2 hours waiting in lines, but I will write about that separately.
Went for a 2 week holiday from nov4th till the 18th Good ... very friendly helpful staff Lovely beach .as long as not to windy ,waves can strip your bikini off if not careful😱😱 then slaps your bum on the way out Bungalow room 2101 lovely .cleaner Zania very good ( even though we never saw her ) Entertainment team ,excellent ,very hardworking .Bar staff go above and beyond Lunch outside in BBQ area ,nice and hot always something to eat Bad ..coffee ,tea ....food was cold more often than not in the dinning room ,but would have been ok if warm Cocktails very strong and all tasted like rum Entertainment starts to late 9.45 pm Improvements ..lobby bar could open earlier just for hot / non alcoholic drinks ( can get a decent coffee in there ) or room could have coffee/tea making facilities Food needs to be kept hot ,something's were cold not even warm Guests need to clean up after themselves on the beach ,can't blame the hotel for rubbish that's been left ( plastic cups ,straws and cigarette ends )
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- 1 a la carte dinner/week, w/reservations
- All drinks (International brands, Domestic beer, House Wine)
- Lounge chairs and towels (pool/beach)
- Pedal boat
- 1 Introductory scuba diving lesson at pool/person/stay
- Tennis with instruction
- Exercise room
- Dance lessons
- Daily activities
- Evening entertainment
- 272 rooms in eighteen 2-4-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants: Cuban and Brazilian, International, dress code & reservations required
- 5 bars including Lobby bar, Bar and restaurant, Snack bar, Beach bar
- 2 outdoor pools
- 18-hole golf course 10 minutes away
- 2 tennis courts on-site (2 lit)
- Shopping on-site
- Fitness facilities
- A range of non-motorized watersports available
- Internet (fee)
Hotel Rooms include:
- 1 king or two 3/4 beds
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or terrace
- Full bathroom
- Hairdryer 220V (adaptor required)
- Max occupancy 3 persons
Kids Deals - First kid 2-12 stays and eats free when sharing room and existing beds with 2 adults. Second kid pays kid's rate. Max 2 kids.
Single Parent Saver -Single parent travelers pay double rate when sharing a room with 2 children. Children pay child rates.
For the Kids - Kids 4 to 12 enjoy supervised activities 10:30am-12:30pm, 3pm-5pm at the Kids' club, Playground, Games room, and Kids' pool. Babysitting service is also available. (fee)
Honeymooners - Receive a room with matrimonial bed and beautiful view, bottle of champagne in the room, Iberostar Gift, minibar with drinks on arrival (stocked once per stay), romantic dinner in the specialty restaurant and late check out without additional charge (on request, subject to availability). Request when you book. Requires proof of marriage.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Las Morlas, Km. 12.5, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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