- What's Included
- All Inclusive Features
This is another great resort for families in Varadero. While the hotel grounds are old, they're well-maintained and it doesn't take away from the aesthetic of the resort. The rooms however, are all top-notch. You'll never have an issue with the amenities or ensuring that your room is well stocked. Incredibly attentive and friendly staff will always be there to address your concerns and needs. There are OK food options with regards to buffet and a la carte items. Be advised though that the food in Cuba isn't as comparable to those of other resorts. If you're looking for a place with plenty of activities to do, this is the resort. The beautiful beach offers some of the best snorkeling locations, and there are many options with regards to other out-of-resort excursions.
Location: Beachfront, 30 min from the airport, 15 min to downtown Varadero.
Travel dates May 27-June 3rd , 2017Travellers: Family 2 adults, one 11 year old boy Hello we just returned from a wonderful trip to Varadaro Iberostar Tanios I won't bore you with the details as most of the reviews sum it up nicely. Small/Friendly/slightly dated/good staff, and great beach!Pros: Staff was awesome attentive and friendly, shout out to lobby bar "Resiel" best Mojito, Beach Bar "George and Ernesto" Best breakfast pancakes "El-Chapo" , and the wait staff who filled my Baileys coffee every morning. Small property which I love as nothing is too far, and you get to see people, and new friends for my son to play with. Food was fine, Breakfast; make to order eggs, Lunch; We ate at the beach BBQ, pizza, pasta, paella, hots dogs burgers, salad, canned beer some days, Dinner; Buffet was good food temp varied depending on what time you arrive, hey! If your fries are cold wait for a new batch, not worth complaining about. The Japanese restaurant was very good, bring an appetite, we did it twice. Activity staff, hardworking during the heat of the day, shows were late for us to see did catch the magic show which was good. Pool was clean, warm, and well maintained Beach was Amazing, that's what we came for and were not disappointed, Kayaks, and paddle boats, and lots of shallow clear beautiful Ocean… Ah! Not too many mosquitoes but some in lobby where Wi-Fi was located, Cons: We had to switch rooms as the AC was just minimally there, and the beds were all wrong and disgusting in our first room, safe worked on/off Requested bathtub and apparently no bungalows have tubs, not sure I believe this Pay for safety box $2.00 CUC/day. Just include it in the daily fee, instead of a nickel and dime show, and a larger pain at check out for usHad to get up early to reserve beach shade, happens everywhere …just sucks Foam machine was "broken" we were looking forward to a pool foam party. :( Wi-Fi $2.00 CUC/Hr sporadic and only available in lobby, make sure you log out or you burn your time.Sunwing rep who takes over for Germany when he is off, did not care briefing lasted a whole 5 minutes no real answers to excursion questions and the fact that I had to change rooms did not faze him, lots of "Maybe" and "possibly" not a lot of caring Airport hotel pick up bus delayed an hour not notification, we thought we got left behind, come on SunWing a little Communication goes a long way! Highlights Trip to Havana see Cuba With Us review on TripAdvisor by me well worth it. ½ day snorkel and cave swim $36 CUC , photo was a rip-off at $10.00 CUC to un-organized, and too many stops to pick up people, but nice reef.Beach snorkel trip $20.00 CUC did not do but apparently lots to see, and close from resort by short Catamaran ride. Next time. Checkout: What a farce! We had a late flight departing so check out which is normally at Noon, is apparently (with Sunwing) 15:00 (something the Sunwing Rep. neglected to advise me at the briefing!) I was told to check with the reception after 09:00 am to verify the late checkout for 15:00 pm. I was told 14:00…ok no problem. When I went to my room to get the bags at 13:30 to place at the lobby bellboy room I was locked out. I guess my key expired at Noon. I went to reception re-instated the key, and specifically told them to insure the "Safe, key was also reset. Got in to the room but Safety would not work had to go back to reception where they made me wait for an hour for security to come and open the safe. When I came back to the Lobby to use a gust room to shower they accused me of not paying my Safety Box, which I explained that at the time of check-out I could not as I couldn't get into my safety Box! It was not like I was going anywhere they had my luggage and credit card… This just wrecked my experience as I wasted a lot of my last day checking out instead of spending it with my family!
We ate at poolside bar - big mistake. The food was open to birds. They pood all over the food. No protection at all. I ended up with salmonella poisoning! Still not right after five weeks. The hotel was spotless. The grounds immaculate . The staff, fantastic. Couldn't fault the place, just dodgy on food. The entertainment started in the evening at about 6.30 ish. The entertainment staff started later. Once guests were joining in, they packed up at 9pm. They should make more of what they have. Can't fault Elvis and Yaya for making the evenings brilliant. The bar staff were wonderful and so friendly. Loved them all.
My family which consisted of 2 adults and 2 children stayed here for 2 weeks the end of May,we paid extra to stay in a bungalow room which I would recommend, ours was near the beach and pool with a large balcony overlooking the garden. The bungalow are in blocks of 4 and brightly coloured, they could do with some redecorating, but the bathroom was large, we had a coffee maker and an iron / ironing board could do with more storage space and hangers for 4 but ok for 2 , also a safe which there is a charge for located in the wardrobe. They put in an additional bed to accommodate us so not as spacious as it would normally be. We appeared to have woodworm in the drawers as always a little pile of sawdust appearing in them??thought it was sand, but when took drawer out this was not the case. This is a small and friendly resort with many repeat customers, the beach was fantastic, but to get beds on the beach you needed to be up early, but never an issue by the poolPlenty of beds could do with more umbrellas for shade. Grounds kept immaculate and majority of staff friendly, especially the entertainment staff. Our kids loved the evening entertainment it did get quite busy in the theatre as quite small. Unfortunately the bar staff in here were the the most miserable people I've encountered!!Now the downside, the food I'm not a big fan of all inclusive food anyway as after 2 weeks a bit repetitive, but here was on a level with a canteen. It was very basic food and it's not because it's Cuba as have spoken to guests from other hotels and their food was amazing, so more effort required. I know its difficult to keep things hot in a buffet situation, but dishes were hanging around especially by the pool at lunch getting cool. But staff were very accommodating and friendly in the restaurants. Drinks were lovely but later in the evening seem to constantly run out of kir royals and mojitos?? Please look into ordering more so this doesn't happen, but generally drinks were good.Thomas cook Rep Ana was very good and informative.Enjoyed my stay would I return to Cuba definitely ,would I stay here probably not, though I enjoyed my stay there are better hotels I'm afraid, but if you are going soon don't worry you'll have a lovely time they just need to address the food.
Positive: very nice sandy beach, wifi (extra charge), clean and nice room, beach service, "servicio especial" in a main restaurant - staff served coffee, tea, drinks - not a self service, ice cream is incl. in all inclusive, close to the doplhinarium, friendly staff, a lot of cuban rum and cocktails , cuban a la carte restaurant, A funny experience : a la carte "Japanese restaurant" .... a lot of rice, a lot of soya sauce , a lot of fun :) It is not a luxury hotel, it is very good quality 4* hotel with friendly staff for people who likes sandy beach, sport and animation program.....
I've just returned from Tainos after spending eleven days in the resort. My partner and I found it very peaceful after a phenomenal four days in Havana (I highly recommend!!) The resort is located in Varadero a peninsula approximately two hours from Havana. A place described to me by Cubans as "tourist fantasy land." I would have preferred to stay somewhere else but the location is perfect for a twin centre stay. The hotel has a wonderful atmosphere with happy guests and spectacular cocktails. The pool area was predominantly tranquil with live salsa music at lunchtime. The beach was heavenly and I had no problem getting shade at 9:00. I also enjoyed the lobby area. It is less formal than most hotels during the daytime but I felt that helped a relaxed atmosphere. The bar staff were very efficient and nobody ever had to wait long for a drink. In the main restaurant the meal I most enjoyed was breakfast. Fresh omelettes, pancakes, French toast and fruit juice all excellent. Lunch and dinner were not so brilliant. My partner was more content than me, happily eating burgers and chips. The fresh pizza was good and I enjoyed the bread. For me the food was quite bland and we both agreed it lacked variety. Not enough of a problem to spoil my holiday but could be improved. The entertainment team were very good. Genuinely not pushy but happy to have you involved if you wanted too. Dancing in the evening was very pleasant but the same every night until the show started. I didn't mind this because the live music was brilliant and the setting within the grounds pleasant. I can't comment on the theatre production because it's not something I have enjoyed in any hotel. The room was huge with a massive bed,balcony and bathroom. It's dated but clean and more than met my expectations. I can only say I had a brilliant holiday. It's not a top notch luxury resort but perfectly adequate to have a relaxing enjoyable time.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- 1 a la carte dinner/week, w/reservations
- All drinks (International brands, Domestic beer, House Wine)
- Lounge chairs and towels (pool/beach)
- Pedal boat
- 1 Introductory scuba diving lesson at pool/person/stay
- Tennis with instruction
- Exercise room
- Dance lessons
- Daily activities
- Evening entertainment
- 272 rooms in eighteen 2-4-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants: Cuban and Brazilian, International, dress code & reservations required
- 5 bars including Lobby bar, Bar and restaurant, Snack bar, Beach bar
- 2 outdoor pools
- 18-hole golf course 10 minutes away
- 2 tennis courts on-site (2 lit)
- Shopping on-site
- Fitness facilities
- A range of non-motorized watersports available
- Internet (fee)
Hotel Rooms include:
- 1 king or two 3/4 beds
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or terrace
- Full bathroom
- Hairdryer 220V (adaptor required)
- Max occupancy 3 persons
Kids Deals - First kid 2-12 stays and eats free when sharing room and existing beds with 2 adults. Second kid pays kid's rate. Max 2 kids.
Single Parent Saver -Single parent travelers pay double rate when sharing a room with 2 children. Children pay child rates.
For the Kids - Kids 4 to 12 enjoy supervised activities 10:30am-12:30pm, 3pm-5pm at the Kids' club, Playground, Games room, and Kids' pool. Babysitting service is also available. (fee)
Honeymooners - Receive a room with matrimonial bed and beautiful view, bottle of champagne in the room, Iberostar Gift, minibar with drinks on arrival (stocked once per stay), romantic dinner in the specialty restaurant and late check out without additional charge (on request, subject to availability). Request when you book. Requires proof of marriage.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Las Morlas, Km. 12.5, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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