- What's Included
- All Inclusive Features
One of the three Iberostar suites found in Varadero. This is a resort that is perfect for both families and couples. The facilities, from the resort lay out to the rooms are beautiful. The resort is beautifully laid out, with the poolside being centrally located, it's a perfect location to catch some sun, grab some food and drink.
Location: On the beach, 20 min to downtown Varadero, 40 min from the airport.
Very basic tips on food.1. When eating in buffet, be there when the buffet time starts. The chefs don't really care if the food is getting dried or cold. Lunch buffet is from 12 to 3 I guess. Be there at 12 then the food is still warm and soft.2. NEVER ever go to Japanese restaurant.I love Japanese food and am very familiar with it. First, then use wrong rice and don't even cook it right. We had teppanyaki and it was just WRONG. I am not picky on food at all but that Japanese food, it was cooked really wrong. Do not waste your food coupon there. We only had two dinner coupon and had Japanese and International. Didn't have Mediterranean so don't know what it's like but I bet it's much better than Japanese. Seriously, never ever go there.
This was our first trip to Cuba and our second time at an Iberostar resort. Best things: Pool: Most of the pool is ~1m deep, making it perfect for smaller swimmers who are not yet good enough to be in the deep end. Also has a very shallow area for toddlers. Lots of chairs but they fill up. If you get a towel on a chair by 9, you won't have any issues (at least not when we went in February). In some resorts we have been to, you need to be out closer to 7am or earlier. Beach: Very clean and lots of chairs. Unlike our Mexico trips, there were no red flag days, two green flag days even! we never had to sit in the sand, there were always chairs. Bring some water shoes if you have sensitive feet, as there are quite a few shells, and some areas you have to walk over small rocks/shells to get in the water. Food: I had heard the food was terrible in resorts but we were so impressed every dinner. So much variety for each meal and each day was all new. Breakfast was also a good assortment though it had more of the same things day to day. We only had lunch on the beach or the smaller restaurant, and they were ok, but I would bet the main buffet continued to be awesome. I keep reading the food is not hot enough, and I prefer my food very hot. at a buffet, though, it takes time to gather everything you want and get back to the table. If I went up for just one thing, I found it quite hot enough. If you are very picky, eat off the grills where they are continually cooking. Lots of varied and high quality cheese out, but the fruit was always the same 5 items. We had no trouble with the kids either. They aren't picky eaters, but there was always fries, burgers and hot dogs for lunch/dinner as back ups or for a treat, after all, we are on vacation. Coffee in the buffet in the morning was terrible. However, see the coffee shop next, or you can get coffee from the main bar off the lobby. Coffee shop: first day, we needed good coffee. We went into the little coffee shop expecting to pay. To our surprise, it's included. All kind of coffees, fancy coffee, tea, and cold coffee. Each morning we got our kids hot chocolate there and I went back at least once a day for a frozen coffee, espresso, or cold chocolate milk. They also have some pretty decent little bites for on the go or when you can't face another buffet.Entertainment - the show is a bit late for a family resort, but we were impressed. There was one Cuban show and I would have liked to see more Cuban influence throughout, but it's a resort so we were not expecting what you might see in Havana on the street. Lots of roaming musicians and a little parade surprised us by the pool one day!Less good:Pool - it's not heated, which is ok in 30deg heat but it takes a bit to get used to. the ocean is warmer!Bugs - I got eaten alive but my family was fine. I used OFF Family and it did nothing. If you are susceptible, bring some DEET.Cost - if you forget sunscreen, expect to pay about 20CUC (over $20 US) for a small bottle at the hotel shop. I forgot a beach tote and ended up paying 28CUC. If you go off resort, a can of pop can be $4-5CUC but a beer is the same or less. Really this was awesome. the resort is smaller, which I found great for the constant trips back to the room when you have little kids that need things all day. The mini bar is well stocked and they will refill it upon request if you need more. The room was kept very clean. There is an in room coffee maker, which you don't get in all resorts!
Rooms need updating to make this resort really 5 star.Food good especially in the smaller restaurants.The staff in all departments were amazingly friendly. Any problems were quickly sorted. Special thanks to Laura and Marilyn
When we got off bus, tour guide said "welcome to the best resort in Varadero" and we think he is right! Extremely clean and well maintained, just 12 years old. Best part is the very good workers, special shoutouts to our excellent housekeeper Miladys and her supervisor Siladys, Marynissa for lunch, Darien the nicest landscaper in the world, Atencio the most fun guy around, and Yiselle and Fernando at the pool bar. All workers here are excellent. They work hard, be sure to tip these beautiful people, give gifts to your favourites, they are the best people and need your support. Best tips for women are nail polish and other cosmetics and for the men clothes including caps for the sun. Entertainment here is best in Cuba, really amazing. We will return.
Likes:Awesome beach - would give it a 10It's smaller than most Iberostars which makes it more cosy which I prefer. Most buildings are not too far from beach.Its not very luxurious - more of a 3-4 star max placeNot So Good:Iberostars all follow the same bland working class formula which gets tiring very quickly - it's mind numbing that they offer such a bland formula and its the primary reason we will stop using Iberostar All Inclusive. Nightly Iberostar entertainment shows will make you want to kill yourself they are so cheesy and have nothing to do with Cuba or Cuban culture and music - exceptionally sad in a country that has great music and culture. You would never know this staying at this place. There is nothing more depressing than watching Cubans play American or other foreign music.We spent 3 nights in Havana which was full of culture and great Cuban music everywhere - Iberostar needs to let local resort managers bring in more local culture and local cuban bands - at a place like Iberostar there should be a quality 5-6 person Cuban band on site all day and every day without exception. These bands are easy to get, not expensive, and would make the stay much much better - you would at least feel you are in Cuba and their music is culturally very rich. Overall staff were pretty friendly but a few who still do not know customer service or how to manage feedback - I brought one complaint to the front desk and got a stern look from a female staff member who clearly did not like to hear my feedback - she is in the wrong job In Veradero they have a hop on hop off bus for 5 CuC all day to go into Veradero town - it often does not show up on time so you waste time standing around, and once in town often they do not have enough capacity to take you back to your hotel as the buses do not run on time or are full, so you end up having to pay for a taxi to get back - overall very poor service and you do not get what you paid for or what they advertise Hotel did not have a good enough inventory of cigars for sale - don't just sell what you have, manage your supply and inventory better!!!!Overall Cuba is not that cheap at all as the CuC is tied to the USD - so dollar for dollar you can get much better value in other places and other countries than Iberostar Veradero
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hr snacks & beverages
- Beach Grill for breakfast & lunch
- A la carte dining w/reservations
- Unlimited Domestic, International drinks, and House wine from 10am-Midnight
- Beach volleyball
- Pool tables
- Dance lessons
- Daily activities program
- Nightly entertainment
- Free admission to the Disco, drinks included
- 386 rooms in eleven 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Japanese, Mediterranean, and Cuban, dress code & reservations required
- 4 Bars including Lobby bar
- 4 pools
- Tennis courts
- Fitness facilities
- Sauna (fee)
- Souvenir shop
- Currency exchange
- 24 hr internet access (fee)
- Car & motorbike rental
- Medical services (fee)
- Water-skiing (fee)
- Bowling, golf, horseback riding & scuba diving nearby
Hotel Rooms include:
- 1 king or 2 twin beds
- Satellite TV
- In-room safe (fee)
- Full bathroom
- 220V, adaptor required
- Balcony or terrace
- Max occupancy 4 persons, no more than 3 adults
Junior Suites have same as above but with sitting area.
Kids Deals - 1 child under 13 stays & eats free (date restrictions apply) when sharing a room and existing bedding with 2 adults.
Single Parent Saver - Single parent travelers pay double rate when sharing a room with 2 children. Children pay child rates.
For the Kids - Kids 4-12 can enjoy supervised children's activities at the Kids' Club from 10am-5pm, games room, and kid's pool. Babysitting available upon request during evening (fee).
Honeymooners - Receive an upgrade to room with matrimonial bed and beautiful view (subject to availability), bottle of champagne, Iberostar Gift, minibar with drinks on arrival stocked throughout stay, romantic dinner in the specialty restaurant and late check out without additional charge (on request, subject to availability). Request at time of booking. Proof of marriage required.
Wedding Packages - Available, please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera Las Morlas km 17,5 Sector Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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