- What's Included
- All Inclusive Features
One of the three Iberostar suites found in Varadero. This is a resort that is perfect for both families and couples. The facilities, from the resort lay out to the rooms are beautiful. The resort is beautifully laid out, with the poolside being centrally located, it's a perfect location to catch some sun, grab some food and drink.
Location: On the beach, 20 min to downtown Varadero, 40 min from the airport.
Me, my wife and my 7 year old son stayed at the Iberostar for a week in November 2016. It was spectacular. The grounds were beautiful and well groomed, the pool was awesome. My kid swam around while we enjoyed the swim up bar. The food was good, they definitely prepare food a bit different in Cuba bet there was never a a meal that we couldn't find something we liked.The staff were excellent. Super friendly and helpful all the time. We plan on coming back... I wouldn't stay anywhere else in Cuba. Iberostar are really top notch and we're staying at one in Mexico next year.
The resort is fantastic, the people are very nice at the hotel, locals anywhere in the country I would say are friendly. The night entertainment at the resort was a bit lame but during our stay at Iberostar, we could see and listen for a couple of nights very good quality of Cuban traditional music.Many thanks to Idelsis, our concierge who helped us a lot during our stay.The only thing I would suggest to the management: please keep your first aiders by the beach at all time, so they can help in case of an emergency. My wife was stung by a jelly fish, so it took us nearly 20 minutes to find out where is the first aid point and get assistance. Even the lifeguard didn't know where to point us to !?. At the end of the day we had to pay 113.80 CUC for the treatment (50 consultation , 25 injection, and 38.80 for the pills). Quite an unlucky day for us, as nobody else swimming in the water during and after that day came across with that little creature. After we complained to our concierge about the incident, 2 first aiders were patrolling the beach for the rest of the days we spent at Varadero. Now, I wait an answer about my claim from Thomson (AXA insurer).Another incident happened at the International Restaurant when one of the candles used to hit up a pan with pancakes dropped down from the food table and very quick extended for 3 metres length on the floor tiles. The waiters didn't have any extinguisher around but one of them fight for a few good minutes with a towel to put the fire down, as the substance used in that candles was lasting forever :) This is a very serious health and safety issue especially if the substance would have dropped on somebody. Extinguishers should be provided in all hot areas of food service/preparation I would say!Well nothing can be perfect in life but apart from these 2 events, we had a very good time in Cuba. Don't miss Havana for anything in the world. One of the most beautiful places in the country.We plan to come back in the near future, for sure.
I stayed at the Iberostar Varadero for 10 days with my husband and two teenage sons in December and had the most amazing time ! Our transfer from Havana airport was with Havanatur who were fantastic and waited 3 hours for us to get through baggage colection ( this is not unusual at Havana airport!) and another hour to change money! Ophelia was the Havanatur rep at the resort and was extremely helpful.The grounds and facilities Iberostar Varadero are immaculate and constantly being tended and cleaned. Our rooms were lovely, and cleaned every day, our cleaner Marilyn was really nice and decorated our room beautifully for my husbands birthday. The reception staff were always smiling and eager to help. I don't know where to start with the food; I know there have been previous negative reviews but we just could not fault it !! They are having to cater for an incredible amount of different nationalities and tastes and we just couldn't fault it. The food was always fresh and varied, but the coffee needs to be improved !! But just ask for a double expresso and it's alot better !! The chefs and waitering staff were fabulous and helpful.The entertainment for both adults and children was great ! All the activities on the beach were free but it is worth going to Playa Coral for snorkeling. My son's loved the pool games in the afternoon and the water polo and volleyball and met some great people from all over the world especially when playing volleyball! The entertainment staff worked incredibly hard to ensure everyone had a great time..definitely do the salsa lessons with Lester and Janet ! The evening entertainment was great ,although I felt iberostar need to increase the entertainment budget as the staff were struggling with props and costumes at times !The beach and pools are immaculate but the pool bar could do with a bit of modernising and redecorating as it's looking a bit tired.We absolutely loved our 10 days in this resort and we would definitely return. It is a beautiful place to stay but I would recommend travelling to other areas of Cuba too to get the whole Cuba experience !
We returned for our third time after a break of two years. We saw there have been some upgrades. They have created a splash park for the kids near the back of the resort. (I will upload a photo). We return to this hotel, because of the amazing beach. It is the best.AT NIGHT USE BUG SPRAY. I have many mosquitoes bites thanks to sitting outside,The favour of the food has improved, my only issue with the food is the incredible weak coffee. I truly believe they use instant. Even the new "star coffee". Shop had weak coffee. I had to resort to adding an expresso shot to get close to what I am use to at home. Hopefully our exit review the hotel asked us to fill out will see a change.We had one rainy day. And the hotel had lovely hot chocolate in the bar for the guests.Thank you to Yayi our lovely waitress in the main dinning room. Who was wonderful and served us great cafe americanno.Malyanda ? Our maid for unit 1002. She took good care of us Margarita our lunch time waitress at the pool side restaurant. Many many thanks.Arian our friendly person at the beach. Who made sure we had a shady spot to enjoy the day, and discuss Cuban baseball.If you want sleep ask not to be placed in the blocks closest to the outdoor threatre. The sound system is so loud. Until 11:00. And the disco goes tell 2 am. Request block 15 or 16TRANSAT flight tips. (Winnipeg)They are not servicing meals on the flight. You can purchase a snack with your credit card. Buy something before boarding and bring it with you. When you get in. Took an hour before the bus left from the airport to the hotel. A 35 min, commute.We missed all meal service except the hot dog burger guy by the beach, Do not use the ATM at the airport. $200.00 Canadian converts over to US. Cost me $280.00 for two hundred for 200.00 CUBConversion rate at the hotel 100.00 Canadian = 70.00 CUB not much betterBe ready for horrendous long wait at the TRANSAT check in for the flight back. We arrived all together took. 1 hour tell we got through. And then another 20 to 30 minutes to get through Cuban immigration to the departure lounge.Knowing we would have to buy food on the way back. We checked and found sandwiches in the departure lounge for 5:50 CUB. water is 2:50 CUB.HAVE A GREAT TRIP
This hotel is not reflective of the rest of Cuba. Staff are focused, polite and customer oriented . Food is available around the clock in a variety of areas and is a very good quality. Definitely explore the whole place as soon as you get there- we found an additional beach bar and hammock area on last morning! Bring plenty of sun cream - it's extortionate in Cuba, that said, the well stocked hotel shop has all the things you might need ( although you'll pay a lot more than home ). Cigar shop assistant was very helpful and took time to explain everything. Will recommend Iberostar to all, our first experience of this chain but won't be our last.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hr snacks & beverages
- Beach Grill for breakfast & lunch
- A la carte dining w/reservations
- Unlimited Domestic, International drinks, and House wine from 10am-Midnight
- Beach volleyball
- Pool tables
- Dance lessons
- Daily activities program
- Nightly entertainment
- Free admission to the Disco, drinks included
- 386 rooms in eleven 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Japanese, Mediterranean, and Cuban, dress code & reservations required
- 4 Bars including Lobby bar
- 4 pools
- Tennis courts
- Fitness facilities
- Sauna (fee)
- Souvenir shop
- Currency exchange
- 24 hr internet access (fee)
- Car & motorbike rental
- Medical services (fee)
- Water-skiing (fee)
- Bowling, golf, horseback riding & scuba diving nearby
Hotel Rooms include:
- 1 king or 2 twin beds
- Satellite TV
- In-room safe (fee)
- Full bathroom
- 220V, adaptor required
- Balcony or terrace
- Max occupancy 4 persons, no more than 3 adults
Junior Suites have same as above but with sitting area.
Kids Deals - 1 child under 13 stays & eats free (date restrictions apply) when sharing a room and existing bedding with 2 adults.
Single Parent Saver - Single parent travelers pay double rate when sharing a room with 2 children. Children pay child rates.
For the Kids - Kids 4-12 can enjoy supervised children's activities at the Kids' Club from 10am-5pm, games room, and kid's pool. Babysitting available upon request during evening (fee).
Honeymooners - Receive an upgrade to room with matrimonial bed and beautiful view (subject to availability), bottle of champagne, Iberostar Gift, minibar with drinks on arrival stocked throughout stay, romantic dinner in the specialty restaurant and late check out without additional charge (on request, subject to availability). Request at time of booking. Proof of marriage required.
Wedding Packages - Available, please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera Las Morlas km 17,5 Sector Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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