- What's Included
- All Inclusive Features
One of the three Iberostar suites found in Varadero. This is a resort that is perfect for both families and couples. The facilities, from the resort lay out to the rooms are beautiful. The resort is beautifully laid out, with the poolside being centrally located, it's a perfect location to catch some sun, grab some food and drink.
Location: On the beach, 20 min to downtown Varadero, 40 min from the airport.
Just come back from a 2 week stay. Our first time in Cuba and had a good time even though it was slightly effected by Castro's death. Hotel was okay but I guess our travel rep was correct when he said do not expect European 5 star standards.ROOM - 1145 - Always kept clean. Slight noise as we were pretty close to the entertainment and disco but not bothersome. Powerful walk in shower which was a surprise because the sink hot water tap was very weak. No milk provided but room service will bring a carton which you can keep in the fridge. TV - A few English speaking channels including Canadian news, the Weather channel and a film channel (40)BEACH - Soft sand with a few stones and shells as you enter the sea which is shallow a long way out. Favourite pastime seems to be walking in the surf collecting shells. Can be rough so check the flags.SUNBEDS - Quality stylish beds around the pool and plenty of them. Some were saved for long periods with towels but you always get this. Loads of beds also on the beach, never a problem finding a couple.BEACH TOWELS - Quite small and thin but then this is Cuba.FOOD - Slightly disappointed as not always hot and any sauces were too salty for our UK taste. Nice to have a choice of 3 speciality restaurants at no extra cost, very unusual. Gave them all a try and was surprised when we agreed that the Japanese was our favourite (gave the Sushi a miss though)INTERNET - Okay for checking emails and posting pictures on Facebook but don't expect to stream video. Our top floor garden facing room in block 11 (see plan pic) picked up the signal okay.Be careful to log off properly on the log on/off page which will tell you the remaining minutes otherwise you will still be connected using up your 60 mins. It's no good just turning off your Wi-Fi.MOBILE SIGNAL - If you are with EE then you will NOT get a connection. I know O2 works but unsure about the others.ENTERTAINMENT - Only saw one weeks worth due to the Castro effect but it was excellent especially the Magic show. The best we've seen at any hotel including cruises we've been on. The team provided various activities throughout the day which you were not pressurised into doing. BUS - Useful hop on/off bus stops directly outside the hotel door approx. every 30 mins. 5 TUC each will get you into the town and back. There are a few market stalls in the hotel grounds but expensive compared to prices you can haggle to in town for the same stuff.STAFF - always friendly most with a good grasp of English.
Excellent room , the maid created different towel art everyday. Food was okay , but avoid the japanese restaurant, scuba staff at hotel excellent , on boat bad 3 out of 10. Overall experience 10 -10 !
Our first visit to Cuba and we want to go back! Same hotel too:) Staff were professional,informative and welcoming. They made us feel at home. Food was good comparing to what we have heard. Gracias :)
We stayed here for 11 nights before going to the Parque Central Hotel in Havana. We ate in all the restaurants and found that there was plenty of food and a good selection to keep everyone happy. We did see the birds in the pool restaurant but the staff were trying to keep the doors closed to resolve this. Really enjoyed the entertainment and I though the poolside entertainment when on was great. Each day there was a wide range of activities and some of the evening shows were really good. Staff couldn't do enough for you and I wouldn't hesitate to return or recommend. We did tip but remember they get paid the same but restaurant, bar and cleaners seem to get all the tips, which is a shame as the entertainment team work really hard.
A very well run hotel with unusually friendly and helpful staff.I visit Cuba regularly on business and food can be very hit and miss. However the food in the Iberostar buffet restaurant was excellent, much choice, with a particularly good range of fish dishes. Lobster on one occasion too.......The house wine was decent also - Vina Maipo from Chile - and very drinkable sparkling wine. Restaurant staff couldn't have been more friendly or accommodating.Most of the accommodation was in a block grouped together, however booking a Junior Suite put us in standalone Block 20. This had its own small private pool, and was close to the Gym and Spa. This block had its own concierge service (Dayan and Ismara were charming and helpful), and was relatively quiet.The room was fine, very clean, if a little bit 'tired' in a few aspects.The only major downsides were a rather neglected Gym (three out of nine machines broken) and a terrible wifi (very slow speeds and only accessible in certain parts of the lobby). Internet is generally lacking in Cuba but this was particularly poor.Overall we much enjoyed our week at the Iberostar, and would recommend.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hr snacks & beverages
- Beach Grill for breakfast & lunch
- A la carte dining w/reservations
- Unlimited Domestic, International drinks, and House wine from 10am-Midnight
- Beach volleyball
- Pool tables
- Dance lessons
- Daily activities program
- Nightly entertainment
- Free admission to the Disco, drinks included
- 386 rooms in eleven 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Japanese, Mediterranean, and Cuban, dress code & reservations required
- 4 Bars including Lobby bar
- 4 pools
- Tennis courts
- Fitness facilities
- Sauna (fee)
- Souvenir shop
- Currency exchange
- 24 hr internet access (fee)
- Car & motorbike rental
- Medical services (fee)
- Water-skiing (fee)
- Bowling, golf, horseback riding & scuba diving nearby
Hotel Rooms include:
- 1 king or 2 twin beds
- Satellite TV
- In-room safe (fee)
- Full bathroom
- 220V, adaptor required
- Balcony or terrace
- Max occupancy 4 persons, no more than 3 adults
Junior Suites have same as above but with sitting area.
Kids Deals - 1 child under 13 stays & eats free (date restrictions apply) when sharing a room and existing bedding with 2 adults.
Single Parent Saver - Single parent travelers pay double rate when sharing a room with 2 children. Children pay child rates.
For the Kids - Kids 4-12 can enjoy supervised children's activities at the Kids' Club from 10am-5pm, games room, and kid's pool. Babysitting available upon request during evening (fee).
Honeymooners - Receive an upgrade to room with matrimonial bed and beautiful view (subject to availability), bottle of champagne, Iberostar Gift, minibar with drinks on arrival stocked throughout stay, romantic dinner in the specialty restaurant and late check out without additional charge (on request, subject to availability). Request at time of booking. Proof of marriage required.
Wedding Packages - Available, please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera Las Morlas km 17,5 Sector Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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