Islazul Mar del Sur
- What's Included
- All Inclusive Features
This was our second time staying at Mar del Sur. There were many improvements since our last visit. For starters, the food was greatly improved. We brought butter and peanut butter from home this time and loved our breakfasts (best coffee ever) the most. We were too busy swimming and sunning for lunch most days and snacked on good hot dogs at the beach bar or pool bar. Dinners were quite good! We had roast turkey one night, delicious ham cut off the bone another and were surprised with crazy good roasted pork sandwiches poolside late one afternoon so we skipped dinner that night. We absolutely love the staff and the maids are so sweet to us. Remember to reward them with gifts every day. They are so appreciative and you will feel good about it. We had a one bedroom apartment this year and I would say we preferred the two bedroom that we had the year before. The two bedroom had a more modern TV and better furniture but we really didn't care...who stays in the room anyway? The mattresses were brand new this year so that was definitely a big plus. Now that we know our way around a bit and have made so many friends, we will not hesitate to return to Mar del Sur again and again. We have had no bad experiences there and the weather in late January was perfect. Low 80s during the day and high 60s at night. Although this is not a high-end luxury resort, it is perfect for what we want to do - relax! We love it and can't wait to return. The price is right and we fit right in. They are remodeling as well so I expect to see even more improvements when we return next year.
When I booked the trip for my reading week, I was skeptic due to the fact that it is a two star hotel, however for the price we got through sell off vacations we couldnt say no, we didnt really need the hotel for much aside sleeping. I'll start with the good: The rooms were not that bad, my shower had warm water and the toilet worked, I was bummed we had two beds and not one queen, but we pushed them together and made do. The AC worked great, and the blankets were alright. Bring your own pillow because their pillows are not great. The maids were fantastic, we had a note conversation going on with ours: deysey,. she was fantastic. There are lots of feral cats, however they are extremely friendly and I love animals so I was enjoying them. The entertainment is relatively good, ends around 10. The pool bar was 24 hours while we were there but I think they have switched it back to the lobby bar now. I did not expect much from the food, and realistically, its cuba. you shouldnt. but 7 of the 10 days we were there, we ate the buffet food, if we didnt like it, we would go to a local restaurant that cost us approx. 10 CUC for the both of us. The guests were awesome,. the beach bar was fantastic, they have snacks too, but it is only open until around 5. Not sure if that changes as the days get longer, it was dark around 630 when we were at the resortand now the bad: The only bad experience I had was there is a security guard at the resort who attempted to sexually assault me. I was upset one night and was walking back to my room and he had offered to walk me to my room. I agreed thinking he was security so what harm could it be. When I got to the stairs he hugged me and told me I would be okay and kissed me on the cheeks (this is pretty customary so i didnt think much of it) then as i tried to pull away, he tried to hug me and kiss me on the mouth, at this point i said thank you for walking to my building and tried to go up the stairs, as i turned he slapped my behind, and as i was walking up the stairs he followed me up them, at this point i ran to my room as quickly as i could, locked the door. I reported it to the head of security and to HolaSun, the agency that we were booked through. I sincerely hope they have found this man and removed him from the property. While this is one persons actions, it does make me think about booking in varadero ever again.
Very good hotel for that price.)We were there 1-11 March 2017.Unfortunately,room is poor,furniture very old.To be honest we need room only for sleeping.)The weather was bad and windy,lots of storms.(Very cold evenings.(Food and drinks the same with 3 star hotels.Food fresh,lots of various.Fruits only bananas,papayas,guava and pineapples.(Very good and tasty)Very good yogurt,Ice-cream,meat.Beach bar is amazing.)Very safety.Police always patrolled around.Find Luis in the pool bar,he is very good and helpful.)Very good location,5 min to the beach and not far to downtown.Not far to Havana,very interesting to go there but expensive.)In my Opinion Varadero is not Cuba it is special resort for foreigners.)
This place is just horrid. We stayed for 1 night as we needed a quick place to stay after an emergency and couldn't make it home. This was the dirtiest, run down room I have ever stayed in my entire life. The bed was dirty... I ate at the restaurant twice, once late at night, and once for breakfast. The food was luke warm at best and full of flies. Don't waste your money.
If you don't mind animals on the resort and old rooms with musty smells - then go ahead and take the better deal here. I found the food fine, and I'm vegetarian. Still lots of options. The service was not good - i was always scrambling to get my fork, knife, napkin, asking for water, wine, etc. But its 2 star so if you expect more than this then don't go. I appreciate the simplicity. THe beach is 5 minute walk away, i didn't really like having to cross the busy street each time. The people are nice. If you want a room close to everything ask for building 18, 19 or 20 and ask for a balcony. My room felt like a jail without a balcony.Only issue is its very noisy here but I had earplugs with me so that helped. I've also seen a room in building 33 or 34 - much nicer and quieter as it is just outside the centre of the resort. Entertainment was not great - but there is a great Beatles Bar and Salsa place near Calle 60-62. Definitely need to get out if you need some entertainment.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- Snacks (beach bar only)
- Unlimited domestic drinks
- Daily activities program
- Nightly entertainment
- 366 rooms
- Large pool
- 3 bars
- 2 restaurants
- Beauty salon
- Car rental
- Massage (fee)
- 2 single beds
- Cable TV
- Safety deposit box (fee)
- Bathroom with shower
Resort Location Map
Islazul Mar del SurVaradero,Cuba
- Hotel Contacts
- Extra Info
Ave. 3ra y Calle 30, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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