Melia Las Americas
- What's Included
- All Inclusive Features
The Melia las Americas is a great resort for couples who are looking for a luxurious resort getaway in Varadero. Plenty of food options to choose from with regards to buffet items. The a la cartes are fairly decent as well. The staff are amazing. They go out of their way to ensure that all of your concerns and needs are accommodated. The beach is always the best element of the resort. It stretches out for miles and you'll never have an issue reserving a lounger. This is a resort more suited for older clientele and couples who are wanting a quieter and more relaxing resort experience. There is very little night life here.
Location: Beachfront, 25 minutes from the airport and 5 minutes to Varadero.
What to say then it is home away from home. We love this hotel we live every detail about it. Let's talk about : Buffet is well done clean neat and with amazing people that work there. Special thank you to Manuela love lady that is so amazing with great smile and huge heart. Nancy lady at fruit desk with smile and always helpful. When you want to book a la carte there is a help of Angela special lady educated fantastic and one of a kind person. At the beach and sometimes at Italian restaurant there is helpful amazing Rhaul. At terrace outside for your afternoon drink or morning coffee you will be served by many but you will be thrilled by Williamson and Mercy - they are funny and lovely people. Rooms are good. Specious and with superb view. We had 3504 and we loved it. Pool is clean neat organized and quiet place. Unfortunately this time they were painting rallyes around so the smell of paint was sting and it was super noisy but I guess just not a good timing. Nothing against. To eat à la carte you have ;The best of the best arcade with chambre quartet La roblesa nice place Italian Mediterranean limoncello renewed and excellent with great staff. You can eat outside while listening to Cuban music. In a garden. This is lovely place. This hotel is really good one. To be improved I would like to see more Palapaa being fixed because lots of them are with holes. It would be also nice to see improved terrace with water drain because when it rains water from above goes directly to a béton cement floor and on us ! No one can sit there even with a small rain. Make rails longer and direct water to garden not to marble floor. Due to hurricane that what they said -there was not single tomato in resort and no tomato juice. On occasion no baileys and no tonic water however it's all good. Entertaining team is ok but best of them Roberto is something special. Wasn't really impressed by entertaining team on sticks passing by being " statues" and looking to get tips - didn't like that but loved string orchestra - amazing. There are two piano players both ladies very nice. This was our 8 th time and we are going to continue November vacation there every year. Director general manager was always there always available for everyone. That's something special as well. Bravo for hotel people that work there PS important note. They almost never have one pesos bills. At he same time everyone expect you to tip them It is really difficult . So take us 1 usd brill and use that. For dinner give 5$ CDN because really it's not our problem that hey don't have one Pessos bills or coins Still with every detail 5 starts excellent service and place.
We had the pleasure of going on this 14th trip to Melia Las Americas with my mother & my sister. Although the hurricane of September was very devasting for Cuba, we were very surprised to see that they had worked intensely to remove the signs of it. The Staff & Management of Melia Las Americas worked very hard to remove all the debris from the hurricane. The personal at the reception desk are fantastic. They are friendly & they are fast to make your inscription quick as they know you were travelling and might be tired.The food was delicious, as always with so many variety in the buffet. La Arcada has a new menu, but it was delicious. The atmosphere makes it such a special dinner my family really loved the experience.The Chefs are very attentive to the guest needs & special requests.We tried for the first time the hair salon, and the hairdresser that works there is skilled & patient.The beach was clean, beautiful & well maintained early in the morning, so no see weeds, or debris. The employees working at the beach bar are friendly and eager to serve us. The proximity of the beach to the main hotel is also so enjoyable. The concierge that reserves the restaurant a la carte is patient & works to accommodate your special requests. The rooms were clean as always, comfortable & with a beautiful view of the sea. The towels are white & changed regularly. Quality & Customer service Manager & her team are terrific. They are always smiling, patient & eager to make your stay a wonderful one. They are also available, which is not a common thing in some other hotels. As soon as you have a special request, or concerns, they promptly take care of it. The General Manager is very hands on, and so friendly. Making sure all of the guests are satisfied. We can’t say enough on the quality of the staff that works so hard everyday to make our stay a beautiful one. Successful vacations is a combination of Good food, Good time, Beautiful Sea, beach and when you have the quality of staff Melia Las Americas has, it is a successful combination. Thank you to all that made this trip a memorable one for my family and us. Once again we lived a wonderful vacations filled with many memories.
Melia Las Americas is a fine hotel that I would have no problem recommending, my review is not relating to the hotel but to praise Zahily Martinez the hotels Quality and Customer Service Manager.We had two issues during the course of our stay, one small issue relating to our room and a more serious health issue relating to my wife. Fortunately we came across Zahilly who was absolutely brilliant, not only friendly but extremely efficient. We are very grateful to her for the help and kindness she showed us, the hotel can be very proud of an excellent employee.
Stayed September 24 to October 1, 2017The most outstanding feature: the staff, throughout the resort!!! Check in was a charm and received a beautiful ocean view as reserved (room 4404) – Cary was very efficient for check in while Boris at the front desk had a very warm and helpful disposition. Pedro, who has been there for 23 years, brought us to our room in the main building and pleasantly oriented us. There are 2 elevators in the building which worked very well all week except one had an issue on our last evening but this was not problematic.The room was simple, clean, and functioned well. A/C was fine but the bed was a bit hard. There was more than enough storage space. Frig was restocked daily with water, pop and beer. Safe worked well and has a light. Umbrella and coffee maker in the room as well as extra pillows and blankets. The view from our balcony of the Dupont house and beach was beautiful, especially at sunset. Older resort but the bathroom was very clean and in order, no problems with hot water nor with the water pressure regardless of what time we showered. Housekeeping did a fantastic job, the room was always cleaned & serviced while we were at the beach; Julietta was very attentive and made some towel designs and wrote us a sweet goodbye note. Went to reserve our restaurants after check in and had the pleasure of meeting Angela...she’s so funny, charming and helpful. She suggested that we book the 3 open restaurants (1 closed due to hurricane damage) and then return to rebook our favourite one. While with her, we met Adrian, the sous chef, who also was hilarious and made unsolicited efforts to make our vacation special, wow! I could have spent the evening just talking with them.We never used the pool because we wanted to take advantage of the wonderful beach. The water was warm and the degree of waves, or not, varied from day to day. The seaweed was picked up regularly, but almost none was apparent when swimming. Raoul or his co-worker brought us a cushion for the beach chair daily as well as a side table. Cushions are limited and aren’t automatically supplied but the beach boys took care of us systematically. No issues in getting/exchanging beach towels and there many loungers with shade. The beach appeared a bit wider then last year, apparently it was due to the hurricane. At around lunch time, live music was playing by the beach bar. We didn’t see much of the animation team while on the beach (often they were seen hanging around the ping pong table talking amongst themselves or with one or two guests); I believe that they could have been a little more proactive. Didn’t notice any volleyball or games on the beach.We were happy with the food at the restaurants and a microwave was available at the buffet if you needed to warm up some of your food. At the buffet, Betty was our favourite waitress; she is so warm and nice while providing great service – she also has been there for about 22 years. She often worked with Miguel and Rachel (hostess) who always made us feel welcome and greeted us as family. Luiz at the Cuban restaurant was attentive and had a wonderful smile. We only went to two shows that were okay and left before the show ended, the theatre is very small. Staff was attentive here. There were 3 fashion shows while we were there which I found was too much. Overall, we weren’t too impressed with the entertainment except for the “white night” which was packed with activities. There is a piano bar in the lobby where music is played at night, the selection was a bit too mellow for my taste – more variety and upbeat music would have been my preference. To be fair, we were there right after the hurricane and in low season so maybe this played a role. Julio is the only one of the animation team who appeared really present and active (maybe we weren’t in the right place to experience all of the activities?). Repeaters informed us that the lobby usually is much busier and that there is more food selection in high season (we however had no issues with the variety of food available).Bar service was fantastic and we had many laughs with Raul, Samuel, Wilfredo, Yitsi, and Javier (I forgot the names of 2 barmaids who also were great). The lobby bar was our hangout at night where we met and mingled with a lot of the guests. My boyfriend intended to play golf but the course was closed for repairs during our stay. You literally exit the hotel and are on the golf course, you can’t get any closer. We walked part of the course and it looked like it would be very nice to play. We also visited the Dupont house while they were renovating it. It would have been interesting to have a formal tour of the beautiful house when it’s up and running; apparently the restaurant there is very good and there is a bar on the top floor overlooking the ocean (not part of the all inclusive).In sum, we had an excellent vacation on a beautiful beach where the staff are hard working, kind, friendly, helpful and appreciative of the guests while trying to make your stay as pleasant and comfortable as possible. Bravo!!! Although the hotel itself is over 20 years old, the facilities and grounds are well maintained and clean. Caution to persons with mobility issues, there are a lot of stairs. In all my travels I have never yet returned twice to the same hotel but we are certainly considering to come back here again. Gracias Melia Las Americas, great job!
Four of us again went to the Melia Las Americas for a golf vacation from October 23 – 30, 2017. We have been there many times in the past. We travelled with Air Transat which was on time and pretty much OK.This year we had rooms on the south side of the hotel. They were just fine for us and we liked the daily replenishment of water and pop. Housekeeping was good. One of the elevators was not working.Given the hurricane damage that occurred, they certainly did a great clean up. The hotel and beach were in great shape. The golf course had a number of trees down, notably the big tree on Hole 9. That hole is now emasculated and they should consider a new tree to be put in there. We had thought that there would be no golf tournaments that week but one was forced to be pushed forward into our week due to the weather problems.We lost one day due to the Philippe storm which had high winds and steady light rain. Again some more weakened trees came down on the golf course. The whole week was windy so the beach was 90% red flagged.We had a 11:30 am departure on the last day and we wanted a 9 hole rate at the golf course. That was not possible and it seemed like they had never thought of such a thing. I have informed them that not only did we miss some golf but they missed some income. The SNAFU appears to be both due to the golf club and hotel.The golf course had trouble with their credit card machine which was irritating. The hotel and course are supposedly separate businesses so one is forced to provide cash for the golf and not be able to pay at the hotel’s credit machine which did work.We went to all of the specialty restaurants and found them mostly to have improved except the International one which disappointed. The Japanese restaurant was more entertaining and good except they did not include lobster this time; tuna and decent shrimp were substituted. The Mediterranean restaurant used to be the BBQ one and it had a nice light meal. Last year the beef BBQ was inedible. We tried to go there for breakfast but all the chairs were spoiled by a lot of guano.We ate mostly in the main buffet La Terraza. The staff is always eager to please. Most everything was good, especially the ice cream. However, the waffles and French toast were often like industrial grade cardboard. The biggest disappointments were dirty plates offered as clean and stale bread.The bars were good and the evening entertainment in the lobby was excellent. They have WiFi for 1.50 CUC/hour which mostly worked but was cumbersome. You can forget using Skype to call home as it appears to be blocked. The WiFi cards are issued by the Cuban telephone company, of course.We would like to thank Reynaldo for his help at the hotel. We also like Richard, Victor, Eduardo and Ernesto at the caddy shack.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All Drinks (Domestic beer & cocktails, select international brands, house wine with meals)
- 24 Hr room service
- Daily Activities
- Introductory SCUBA lesson
- Paddle boats
- Beach volleyball
- Putting green
- Gym/fitness centre
- Dance & Spanish lessons
- Shuttle to Plaza Las Americas commercial center
- Nightly Entertainment
- 340 rooms rooms in one 4-storey main building and several bungalows
- 1 buffet restaurant
- 5 a la carte restaurants: Gourmet, Seafood, Steakhouse, Italian and Japanese, dress code & reservations required
- 1 BBQ/Grill
- 2 snack bars
- 5 bars including Lobby bar, Piano bar, Pool bar, Beach bar
- 5 Pools
- Kids' pool
- 18-hole golf course on-site
- Meeting facilities
- 4 lit tennis courts on-site (fee)
- Shopping on-site
- Sauna (fee)
- Fitness facilities
- Scuba diving nearby
- Beauty salon (fee)
- Medical services 24 hrs (fee)
- Laundry service (fee)
All accommodations include:
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or terrace
- Full bathroom
- Hairdryer 220V (adaptor required)
- Mini-bar (fee)
- Max occupancy 3 persons
Standard Hotel Rooms:
- 1 double or 2 single beds
- 1 double or 2 single beds
- Living area
Free Wedding Packages - Please inquire for details.
Honeymoon Bonus - private check-in, welcome cocktail, room upgrade and late check-out (subject to availability), flowers, fruit basket & bottle of rum in room upon arrival, romantic dinner for two, turn down service, and honeymoon breakfast in room morning after arrival. Marriage certificate dated within the last 3 months is required upon check-in.
Golf Bonus - Subject to validation, please inquire for new rate.
Shuttle service - Complimentary shuttle service to Melia Varadero, Plaza Las Americas, and Sol Palmeras. Dining at these facilities is an option for a fee.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia Las AmericasVaradero,Cuba
- Hotel Contacts
- Extra Info
Playa de Las Américas, Varadero Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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