Melia Las Antillas
- What's Included
- All Inclusive Features
The Melia las Antillas is another part of the family of Melia resorts that are situated amongst the Varadero strip. Though the resort itself is still relatively new (it's only 13 years old), it is in need of an upgrade, as there are some areas that look run-down. The staff however, makes sure that the grounds are as clean and aesthetically pleasing as possible. The food choices here vary. The a la carte items are not that great. However, the buffet food items are pretty solid. They change food items regularly, so there are plenty to choose from. The staff at the resort are amazing. Not only do they ensure you're getting the most out of your stay. The entertainment team are amazing as well. They keep you entertained.
Location: Beachfront, 40 minutes from Juan Gualberto Gomez International Airport, 10 minutes to Varadero.
I read some of the reviews and noticed some people who were there at the same time and left with the same flight as we did.Overall, we had a really great trip. One thing one has to remember, guys this is Cuba, unless you book in a new hotel, you're going to have some setback.We got there and had a room on the ground floor. Since i personnaly don't like that, we ask for a different room and got one right away as some reported. We didn't smell any sewage smell in our new room. Obviously, the people before us smoked in our room. we noticed the smell and the next day the cleaning crew made an extra effort to get rid of the smell. Honestly, if you want the picture perfect room, don't go there. But we envoyed the resort and the beach and didn't mind that we didn't have a new and freshly renovated room.The beach is amazing, the resort is full of palm trees and the service is amazing. A big thanks to Osualdo (not the right spelling), Yamira and Clemente at the buffet. Thanks to Norberto and his cheeseburgers and the barman next to him, sorry i forgot his name. Thanks to Gretter at the lobby bar. Also thanks to a guy that was serving the buffet, his name sounds like Julio but with one more syllable. All you guys were awesome and we hope the manager is going to pass our gratitude. We fed a lot of cats and they were nice.The food was ok for Cuba. The entertainment was nice.And honestly, you cannot write a review for your appreciation of an hotel and blame the time it took to get your luggage in Montreal on the way back. It was a pain for all of us, not Melia's fault!!!But Melia please, you have a wonderful spot, please renovate your rooms a little and invest in them, this is the only thing we found not satisafying.
I recently traveled to this resort because of the reviews on TripAdvisor. Mostly good reviews with few complaints. Well here is the real truth of our experience flying with Sunwing :Day 1 - WednesdayWe arrived from the airport around 11h30, anxious to get to our room - only to be told that checking in was only around 3pm that afternoon. We could leave our bags at the front and go downstairs to eat at the buffet. We are served an alcoholic drink only after over an hour’s bus ride.We go downstairs to a locked buffet but it is indicated as opening at 13h00. A random lady selling wares in the lobby tells us its "Cuban day" and to go eat past the pool. No clear indications are given.We take a 10 min walk to find a series of tables with grass shade and loud music with outdoor meals being served. It is hot, easily a +45 day and we are in our travelling clothes. We eat and change in a bathroom near the pool to go sit at the pool. My boyfriend tells me he's not feeling well after eating - I go back to the hotel (10 min walk) and ask for our room - won't be ready now until 4 pm - checkout time. I tell them my boyfriend is sick and needs to be in a cool environment. Suddenly - the front desk searches and "finds" our room. We still end up waiting to 4 pm to get into our room. I sign in as the bellhop says he will bring our luggage to our room. I tell him to wait as I want to go get my sick boyfriend. I bring my boyfriend to the room - and go downstairs to ask for more water (as boyfriend is sick) and to get ice. The bellhop asks if I changed rooms and I tell him no but my sick boyfriend was more important than baggage. I tip him 2 pesos for his troubles.Boyfriend has serious heat exhaustion and sleeps it off for the rest of the afternoon - feeling better after supper at the Buffet (opens at 6h30pm - 10h00pm).There's a bad smell in the room - like sewage.Day 2 - ThursdayMy turn to be sick. We have a meeting with the Sunwing rep at 9h00 for orientation, but I am sick and the boyfriend is still recovering. We finally leave the room before lunch, enjoy the pool and eat at the buffet again. Ice cream is melting and is more liquid than anything. Food is good and hot but there are a lot of flies for a closed restaurant.We find out that the Sunwing rep is not there everyday and when she is - its 9am to 11h30 am only. We must wait until Day 3 to speak with her.We book at the a la carte restaurants - only two days allowed.More bad sewage smell in the room. The front desk says its because we're in an older part of the hotel - close the bathroom door should help.Day 3 - FridayBreakfast buffet is not bad (runs from 7h30 - 10h00) and coffee is ok. Drinks taste watered down...not fresh. I see a lot of the same food from supper the night before - for breakfast. Flies everywhere...many flies.We speak to our Sunwing rep and book a Jeep Safari excursion. Knowing last time that we were had in a previous vacation - we check all details and book for the following Monday.66Pool is good but the music is loud and staff try to get you up while relaxing to dance. No thanks - I want to relax!I notice a familiar stench wafting over us - look around to discover that the excuse for a fish pond that goes through the resort is green and disgusting and the smell is coming off that! Ewww. We have lunch at the snack bar El Cabana which is great! Buffet food is hot and other items are made to order. Raul is an excellent waiter and makes our meals fun. Not to mention the cats waiting for food (some are aggressive...We eat supper at the one of the A la carte restaurants - the meal is at 6h30 and was so small in portion that we ate at the buffet later that night!We check the internet and go to our room - planning on going to the beach the next day.Room stinks again - so bad it wakes us up feeling sick. Opening the patio door is not an option due to bugs and extreme heat and humidity. Yuck! Day 4 - SaturdayI again notify the front desk to rectify the situation or change our room - to be told they will report it to management.Breakfast at the buffet - I notice the hot food is cold and stick to bread and eggs. More flies...on and in everything - the staff finds it normal.We go to the beach that's a good 10-minute walk from the pool area. The pool smells of sewage which we discover is coming from the artificial moat that runs through the resort. Its green with algae and smells awful.We have lunch at the Snack Bar – food is fresh and the service is amazing (especially by Raul)We return to the pool and go for supper at the buffet. The food is again cold, not very edible and flies are on everything.The room starts smelling bad that night again, same smell as the moat and by the morning, we are both feeling sick.Day 5 – SundayWe get up for breakfast and once again the buffet, despite having been open since 7h30 AM – the food is cold. I stick to eggs and bread to avoid eating anything that could be stale or contaminated. I notice a lot of “leftovers” from the night before in the breakfast buffet. Considering that it spent hours at room temperature – I avoid eating it.We stick to the pool, it has rained a few times so just in case we make sure that we don’t get caught on the beach in the rain.The disgusting smell of the moat wafts across the pool, and we go to inspect some covered beds which we find full of black mold. Considering they are outside – they should be cleaned. YUCK!We have lunch at the snack bar and dinner at the buffet (as the pool closes at 18h30) and its raining.The buffet is cold again, I mention it to the waitress – she apologizes and says that they can heat up whatever I want to eat. I am wary and stick to food on the grill that is freshly cooked.Day 6 – MondayWe get up early to go on our jeep safari. 8h30 We are picked up by a bus that stops at multiple hotels on the way to where we will begin our jeep safari. A 30-minute ride.9h00 – We arrive for our jeep safari and get our assigned jeep. Off we go to various sites along the way. There is a huge thunderstorm by the time we stop for lunch. The farm “restaurant” is a covered area with tables and chairs. The floor is swimming in water (about an inch or two) and we eat various dishes of which only the rice and beans were hot. We have one drink and walk through wet mud to get back to the jeeps.No horse-riding, as it has rained too much, we are brought to the boat dock where small fishing boats with engines are selected for the ride. Myself and my boyfriend are the two people out (there are four people per boat) and as we are overweight – we can compensate in the boat for four people. We are refused a boat because of our weight and there is not four people remaining to fill a boat.We get back to the hotel around 6h00 – time to shower and go for supper at the buffet. More cold food and tons of flies again. I find a dead fly in my rice which ruins my appetite – the restaurant said maybe the fly passed out because of the buffet heat and they are sorry. The rice is not removed or replaced!!! Day 7 – TuesdayWe get up and eat at the Snack Bar – as I am disgusted with the buffet from my experience the night before. We go to the pool but our day is cut short due to thunderstorms. We have a snack at the Snack Bar and go back to our room to pack as we are leaving the next day.We have supper at El Romantico, finally HOT food – well except for the rice which suspiciously looked like the rice from the buffet so I didn’t eat it. There are no flies in the A – la Carte restaurant so why is the buffet SO full of flies?We go to our room to pack to get ready for the next days flight.Day 8 – WednesdayWe are up early to checkout and have breakfast. The restaurant is supposed to open at 7h30 AM. Our bands are removed and we are told not to worry – we can still go to the bar or restaurants before we leave.We go down at 7h30 and are rudely told by staff to go wait outside as they are not ready. They will be ready in 5 minutes.At 7h35 we go again into the restaurant and are told to wait as they are not ready. I look around – all stations are staffed and ready to go – cold food in the buffet again.My boyfriend mentions that we have a bus coming to get us for the airport at 8h30 as well I am diabetic and I must eat. He rudely waves us in and lets other people in as well. I may have had great service all week up until this point.We leave for the airport and have no issues until landing in Montreal where we had to be taken off the plane by a bus and wait for over an hour for our baggage. So much for priority super-elite baggage! Our plane landed at 3h30 instead of 3h00 because he was circling the airport and we are waiting until 5h30 to be able to leave the airport with our baggage!!!If you book here - you can do better. Try Jibacoa (Memories) in Varadero - we had no complaints about that place. Only good point - we were never asked for tips from staff or performers.
We stayed at Melia Las Antillas June 24 - July 1, 2017. It was our first trip to Cuba, definitely not our last and 100% chance of returning to this resort.Our room was in Bungalow 6436; a corner unit on the top floor with a window overlooking the pond and pathways. Our balcony faced beautiful trees and we had plenty of birds singing hello to us each day. The room was spacious, bright and airy. The AC was excellent and almost too cold for us! The bed was most comfortable and we enjoyed spreading out on the king sized mattress.The shower and washroom worked well - I especially liked the max. temperature setting on the shower facets. Be cautious of crumbs and sweets - ants will find their way to them - just wrap them tightly and put away and you won't see any!The fridge could have been colder but its so hot and humid outside it made sense.Our maid Lourdes was pleasant and kept our room well stocked. We did find with a CUC tip she left us Cristal and an extra water. There is a card beside the bed which says if you want a change of sheets to place on the bed. We didn't feel this was necessary and opted to just use the ones we were provided. Every day Lourdes left us little creations she made with the blankets and towels along with little notes of goodwill. She even lined up our shoes and tidied our room nicely. The grounds were amazing - beautifully landscaped gardens, winding lagoon flowing throughout. Stop and watch the fishes, sharks and herons - they put on an awesome show! If you like cats they have plenty - helped it feel more like home as we were missing ours. A few dogs roamed the grounds but they stayed afar for the most part.It's fun to try and spot the lizards on rocks and trees - so many different varieties!! The pool area was so relaxing. Never many people in the pool at a time. There are 2 pools; not adjoining but right beside each other. The pool bar was refreshing and never overly busy. This is not a swim up bar - they don't have one of those. There is plenty huts around the pool to provide shade - however - you need to play the resort game of reserving your chairs/huts very early or you'll be SOL in the sun. My husband regularly got there around 645am to reserve our spots. Most were already taken by then. On one occasion, my husband noted some towels on 3 chairs under a hut at around 630am - they didn't show up until 130pm!! Nothing you can really do about it because everyone does it - we were more than happy to play along!Our first visit to the beach we met an amazing man named Enrique. All huts were taken already and we had found a very low rise hut in the second row. Enrique ran over to help when he saw us trying to move some chairs. From that day on, he kept calling us by name - my husband "hey Darr" and me "hey lady". He would come over where we were sitting, shake our hands see how our stay is. He did that with everyone! Calling them by name, sitting and talking. You have a great asset in this man, Melia!!The beach was clean and sandy. Soft, white sand - no rocks and no sea-weed. They do aerobics in the water everyday and play beach volleyball. You can go snorkeling for 20 CUC /pp right from the beach. We did it and had a great time!! Can't wait to do it again! The food was what we expected - and we probably didn't give it enough credit. We struggled at first to find food we would eat but once we did we got by. Don't get me wrong - we're picky eaters and neither like seafood. The fried eggs at breakfast were yummy as were the hash browns! Actually, you can get your eggs done any way you want including omelettes. Pizza and pasta at the buffet were very good too. We didn't eat at the grill outside the buffet but plan to next time - get our grilled meat first, then get other stuff from the buffet after.The burgers by the beach bar were terrific! We found a difference in the service we received when we gave a peso tip ;-) The dinner at the Romantico restaurant was very tasty and would definitely reserve here again.We recommend bringing your own condiments - we didn't regret it!The piano lounge bar was our favourite place to go after dinner. The espressos are amazing! The live show outside on the patio was always entertaining. You can get amazing service here as well. FYI Fellow Canucks - Please do not tip in loonies and toonies - the servers can't exchange it!! We missed the evening shows except for the last night - it was quite entertaining and we're amazed at the energy they have considering how hot it is!! We'll be sure to watch more animation shows next time we're there!We let the resort know we were celebrating our 5yr anniversary - and they came through for us! We were given a bottle of champagne, invited to a romantic cocktail and a romantic dinner. At the cocktail, they had appetizers and glasses of champagne. They had some musicians playing instruments and 2 of the animation team danced for us. We even received a complimentary late check out.We definitely recommend this resort! Heck, we've already begun planning our return for early January 2018!
We just returned from Cuba. The hotel was rated as 4+ the max I would give is a 3 star and that is stretching it. As others have said the food was mediocre. Very bland. The staff were the most unfriendly people I have met in the hospitality business with the exception of one, Raul - in the restaurant at the pool area. He took the time to welcome us and even shook our hand when we sat down for a snack. The room was disappointing. The shower head would not stay on, we had to hold it by hand. The balcony door was so stiff it took both my husband and myself to open it. One elevator was partially boarded up, peeling paint on most doors. On a positive note, The grounds were lovely and well maintained. The Romantico ala carte restaurant was very nice. The food was tasty. The evening entertainment was very boring. Same dancers doing the same thing each night. We would return to Cuba - for the beach but not to this resort.
The hotel Melia las Antilla was a sheer torture. it is old and dilipidated, the washroom, tub rusted, handles are broken , Rooms allotted were at ground level in spite of the rooms available at the top floors, the kitchen of the restaurant below had smell of fish coming and we were vegetarian,We were checked in quickly but the rooms had noise of an elevator being installed. Why would they allot a room just beside it. Next day we changed our rooms waste of holiday time. New rooms no one could fix the security box for 3 hours due to the earlier guest locked it and never left it open. They do not have an in-house technician again waste of holiday time,No A/C in the dinning hall for the longest time. No good option for vegetarians. We survived on fruits. Half the time Mohito was not available at the pool or bar . The towel room at the pool closes at 6 p.m ridiculous. If you are new and want a beach towel for next day not available ..... We were 2 couples together, we used 1 bottle of water and in the other room the house maid forgot to keep the water in one of the rooms. With no water to drink we connected After 11 p.m if you need a bottle of water not available .....really. we were given sparkling water. .....In this heat we need water and the ridiculousness : called room service no water available, went to the lobby Robert did not have water as the management did not provide him.....told to go to the bar....bar did not part as they had limited supply and hence said at 11 pm go to the pool for drinking water and you tell this is 5 star? .We reached at 12.00 pm Sunwing representative did not meet us as she had to go to other hotel as she sits there untill 1.00 pm. We reached Fri and whole friday was a waste in changing rooms and Saturday trip missed as the Sunwing rep works only part time We wanted to go for Sat trip and missed it because we did not know whom to speak with on Friday. The representative on the tour for Havana needs to adhere to the route and did what she wanted and wasting time and was rude too.waste of money ...........The representative for Jeep Safari was very good.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- Christmas and New Year's Gala Dinners
- All drinks (International brands, Domestic beer, House Wine, 11am-3am)
- Pedal boat
- Banana boat rides
- Scuba diving for certified divers
- Introductory scuba diving lesson
- Day & night tennis
- Table tennis, pool tables
- Exercise classes (Aerobics, Water aerobics)
- Daily activities
- Evening entertainment
- Spanish lessons
- Dance lessons
- Beach parties & theme nights weekly
- Wedding Package
- Manager's cocktail party
- 350 rooms in 7 free standing Villas of 3-storey and one main 5-storey building
- 1 buffet restaurant
- 2 a la carte restaurants: Italian, International, Cuban (dress code & reservations required)
- 6 bars including Pool bar, Piano bar, Beach bar and Disco bar
- 2 pools
- 18-hole golf course 5 minutes away
- Meeting facilities (fee)
- Shopping on-site (Fine jewelry shop, Souvenir gift shop, Tobacco shop)
- Cyber cafe (fee)
- Fitness facilities
- Exercise classes
- A range of watersports available
- Beauty salon (fee)
- Outdoor Wedding Location
All Suites include:
- Sunken living room
- Cable/Satellite TV
- In-room safe
- Full bathroom
- Hairdryer 220V (converter provided)
- Coffee/tea maker
- Max occupancy 2 persons
Gardenview Junior Suite
- 1 king or 2 twin beds
- Balcony or Patio
Premium Junior Suite
- 1 king or 2 twin beds
- Mini-fridge (equipped with bottled water & juices, restocked weekly)
Concierge Junior Suite
- 1 king or 2 twin beds
- Continental breakfast
Honeymooners - Receive room upgrade, (if available at check-in) fruit plate, bottle of sparkling wine, private cocktail & dinner, photograph. Request when you book. Requires proof of marriage.
Free Weddings - please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia Las AntillasVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Sur, Carretera Las Morlas, Km 14, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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